Leveraging technology to help brands grow.

We are a Digital Experience agency for the passionately curious. Since our founding in 2012, we’ve delivered over 50 successful projects working with passionate artists, enthusiastic film-makers, social activists, government officials, large businesses and loads of other great human beings.

 
$10,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2012
Show all +
Arnhem, Netherlands
headquarters
  • Oude Oeverstraat 120-6
    Arnhem, GE 6811 JZ
    Netherlands

Portfolio

Gelrepas - showcase

A quick showcase of our collab with the Gemeente Arnhem for their initiative Gelrepas.

Making Europe - showcase

A quick showcase of our collab with Making Europe.

EVA Bezoekersregistratie - showcase

A quick showcase of our collab with EVA Bezoekersregistratie.

Rooftop Content Group - showcase

A quick showcase of our collab with Rooftop Content Group.

Totem Media - showcase

A quick showcase of our collab with Totem Media.

NL FILM - showcase

A quick showcase of our collab with NL FILM.

Reviews

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WordPress Web Design & Dev for Automotive Company

"They kept to the timeframes that they set."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Nov. 2018
Project summary: 

Whale Agency provided WordPress development for a company's online store. The site had customized, user-focused functionalities. They also started on Google Ads services and

The Reviewer
 
1-10 Employees
 
Emmerich am Rhein, Germany
Floris Litjens
Marketing & Business Development, Könighaus GmbH
 
Verified
The Review
Feedback summary: 

Whale Agency brought the website to launch. The page garnered significant amounts of revenue. Project management was very good; they were responsive, communicative, and helpful. They stayed aligned with their timeline. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in marketing and business development at Könighaus GmbH, a manufacturer of infrared heating panels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whale Agency?

We were pretty dependent on Amazon in the last couple of years. However, we wanted to build a webshop because we didn’t have our own.

SOLUTION

What was the scope of their involvement?

Initially, we had a meeting with them along with my boss, myself, and another partner. They asked us about our goals and vision for the website. A week or two weeks later, we had another meeting where they introduced the first concept to us. They designed and developed our WordPress website. It’s a webshop but also contains a product customizer. Customers can buy a heater from us that comes from their own uploaded picture. He can see it online and buy it. Then we print it and send it to him.

They gave us some recommendations for articles to write and how to write them. They helped me set up some trial campaigns on Google Ads to generate leads. There were a couple of smaller projects as well.

We now have a new agreement to earn better rankings Google and to divert customers to our webshop instead of other marketplaces. We want to grow internationally because we’re mainly selling in Germany and Austria.

What is the team composition?

I was the main contact person between my boss and Whale Agency. I was mainly talking to Carlos (Founder, Whale Agency). With more technical questions, I spoke with Nikolay (Strategy & Tech Lead, Whale Agency).

How did you come to work with Whale Agency?

We did a Google search and my boss also got some recommendations. A couple of years ago, we got a website from an old-school German company, so we wanted something more modern. We talked to a few companies and Whale Agency made the best impression. Carlos is a really good person to talk to. If he doesn’t have an answer to your question, he looks it up and has it ready for you. He’s very knowledgeable and always up to date with the newest development.

How much have you invested with them?

We spent $10,000. The new project is going to be worth $4,500/month for one year. It’s supposed to start next week.

What is the status of this engagement?

We started working together in July until October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website launched in October 2018. We’re very happy with the site. It paid itself off super quickly. We made around $370,000 of revenue in the first year which was way more than we expected.

How did Whale Agency perform from a project management standpoint?

Project management was very good. If we had been more organized, it would have been better. In the beginning, we talked daily through chat or a call. When I needed something or had a question, I received a pretty quick response from Carlos. He was available and very helpful. We have no complaints. They kept to the timeframes that they set. We never had to wait long for an answer.

What did you find most impressive about them?

Their knowledge is impressive. They were always able to provide an answer.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Talk to them. They will talk you through the whole process and will help you with everything. They want to make it very easy for you to start a project with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design for an Algorithmic Writing Program

"They are very transparent when discussing costs and timelines."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - May 2019
Project summary: 

Whale Agency provided website design, development, maintenance, and branding for an algorithm-assisted writing platform.

The Reviewer
 
11-50 Employees
 
Netherlands
Marcel Leeman
CEO, Textmetrics
 
Verified
The Review
Feedback summary: 

The website Whale Agency created functions well and has improved organic search and conversions. Their team is very transparent and friendly. They listen to all potential issues and concerns. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Make every word count The Textmetrics solutions enable organizations to create target group-specific and corporate-wide consistent content by using augmented assisted writing based on scientifically proven algorithms. I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Whale Agency?

Developing our website and continuoisly maintaining it

What were your goals for this project?

To make sure the website worked good and had the perfect branding

SOLUTION

How did you select this vendor?

We have spoken to a lot of Website/creative organisations. We heard good news about Whale. In the conversations, they were very understanding of the goals we had and what we wanted to accomplish. They are good listeners and are able to create what they have heard.

Describe the project and the services they provided in detail.

They designed the Website and also delivered all the content and visuals

What was the team composition?

We only spoke to the 2 owners

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The Website is working great and we have very good Google results and conversion results!

How was project management arranged and how effective was it?

They are very transparent when discussing costs and timelines. 

What did you find most impressive about this company?

How friendly they are and how good they listen.

Are there any areas for improvement?

Not really

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Media Production Company

"They always make the client their first priority."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2014 - Ongoing
Project summary: 

Whale Agency developed a website for a media production company. Their team also provided SEO services and ran a marketing campaign.

The Reviewer
 
11-50 Employees
 
Amsterdam, the Netherlands
Isidoor Roebers
Owner and Producer, Fonk Film & Totem Media
 
Verified
The Review
Feedback summary: 

The new site has led to an influx of leads for the client. Whale Agency manages projects effectively through collaboration. The expert team adapts to the needs and requirements of the client. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner of various production companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Whale Agency?

Creating websites and SEO for all our companies and separate projects.

What were your goals for this project?

Reach the maximum amount of traffic

SOLUTION

How did you select this vendor?

Quotation and meetings.

Describe the project and the services they provided in detail.

From basic idea to the building of our website, to the set up AdWords and marketing campaigns.

What was the team composition?

My main contact was with 2 people. But there were more people involved on the background.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to Whale we get a lot of sales leads through our website.

How was project management arranged and how effective was it?

Very effective.

What did you find most impressive about this company?

Ways of communication, expertise. They always make the client their first priority.

Are there any areas for improvement?

Not that I can think off.

5.0
Overall Score We do all website related projects with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Simple and fast.
  • 5.0 Cost
    Value / within estimates
    Value for your money
  • 5.0 Quality
    Service & deliverables
    Smooth, efficient and effective.
  • 5.0 NPS
    Willing to refer
    I have recommended them to 5 new clients so far.