We are an HR firm that specializes in the North American market. Our main focus is on recruitment, administration, and management of high-level talent from Mexico. We are committed to the expansion of your company and the personnel’s growth.
Our mission is to become your nearshore BPO recruiting company that manages to deliver only the best talent in Mexico, broadening the talent that can be harnessed for both your benefit and theirs.
Our DNA:
We strive to establish a workplace that workers adore and are able to develop their full potential; this is why we conformed our DNA with these four core values:
Customer-oriented.
Co-creation.
Problem-solving.
Continuous learning.
Our Purpose:
At Wexpand, we are passionate about creating value internationally while impacting positively on our community’s quality life. We assist businesses in creating employee-centered cultures that support inclusive development and provide workers with the tools they need to achieve their best potential. Thus, we want to assist you in creating a flourishing workplace culture that your workers are enthusiastic about!
The teams we create:
Marketing
Digital Marketing Analyst
Community Manager
Graphic Design
Copywriter
Video Editor
Back Office Support
Billing & Data Analyst
Office Clerk
Customer Success
Customer Service
Sales Development Representative
Sales Agent
Quality Analyst
How we work:
By using avant-garde technology, and brilliant digital marketing strategies, we accomplish great results that will guarantee your satisfaction. Our full-service staffing firm provides endless possibilities, technologies, and teams that help companies manage employees more effectively. By optimizing our customer support and vast expertise, we’ve been able to achieve terrific success as an HR back office in a variety of businesses in various industries.
Several reviews mentioned that Wexpand's services had a direct positive impact on their business growth, including increased profits, improved efficiency, and the ability to take on more projects.
Impressive Project Management
Wexpand's project management skills were highlighted as a strong point. Clients appreciated the timely deliveries, organized processes, and proactive approach, which contributed to the success of their projects.
Streamlined and Organized Process
Clients praised Wexpand for their streamlined and organized recruitment process. The structured approach helped in achieving desired outcomes efficiently.
Areas for Improvement in Communication
One review suggested that Wexpand could improve by providing more detailed communication about qualified prospects during the hiring process. This indicates a potential area for enhancement.
High-Quality Candidate Pool
Clients praised Wexpand for providing highly talented and competitive candidates. The quality of the hires contributed to high retention rates and overall team satisfaction.
Flexible and Customizable Engagement
Wexpand's ability to tailor their services to fit the specific needs and goals of their clients was frequently mentioned. This flexibility allowed clients to achieve their objectives effectively.
Architect Recruitment Services for Home Builder Company
Featured Review
HR ConsultingRecruitingStaffing
$50,000 to $199,999
July 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“It was a very smooth process.”
Jul 3, 2024
Head of Finance, Blanco Design + Build
Fernando Gonzalez
Construction
1-10 Employees
Online Review
Verified
Wexpand has helped a home builder hire a group of three remote architects. The team has vetted and recruited the candidates; they’re also responsible for providing management and HR support for the architects.
Thanks to Wexpand, the client has saved 60% of their labor costs. The team has provided a one-stop solution for the client’s needs. They also work quickly, only taking around 15 business days to find architects. Moreover, they have effective communication skills and are responsive to requests.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Finance of Blanco Design + Build
Describe what your company does in a single sentence.
Blanco Design + Build is an inclusive single-family home builder.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Wexpand to accomplish?
Create a group of remote architects in Mexico.
Saving around 60% of labor cost.
Improved efficiency in my operations.
SOLUTION
How did you find Wexpand?
Online Search
Why did you select Wexpand over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Wexpand were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They help us find and hire a group of 3 remote architects in Mexico to work for our operation in Miami. So far, we have achieved the following:
Recruiting and vetting of candidates
Hiring within a timeline of less than 15 business days
Management and HR support in Mexico
Saving 60% of our labor costs compared to the US.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successfully recruiting architect
Effective communication
One-stop solution
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the hired personnel are qualified and responsible. They responded quickly and were very friendly. We are managing delivery times, and they have been met.
What was your primary form of communication with Wexpand?
Virtual Meeting
What did you find most impressive or unique about this company?
The quickness with which they found and hired my architectural team. It only took about 15 days, and I was involved in the interview process. Additionally, I was able to significantly reduce the labor costs, as it was almost one third of what I would have paid in my country.
Are there any areas for improvement or something Wexpand could have done differently?
"We appreciate how they approach the idea of their staff working for us directly, which motivates us to move forward."
Jul 9, 2024
Head of Customer Success, Vareto
Vicky Ascencio
Software
Sunnyvale, California
11-50 Employees
Online Review
Verified
Wexpand provides a fintech company with HR outsourcing services. The team sources and hires candidates who meet the roles' requirements, manages the talents directly, and provides an office space.
Wexpand has helped the client successfully source and vet candidates who've accepted the firm's offers. The extended team now works directly with the client while still being managed by the service provider. Moreover, Wexpand has finished the recruitment process on time despite the tight deadlines.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Customer Success of Vareto
Describe what your company does in a single sentence.
Collaborative planning and reporting tool for FP&A teams
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Wexpand to accomplish?
Located in the same city
Expand team in a cost effective manner
Hire team quickly
SOLUTION
How did you find Wexpand?
Online Search
Why did you select Wexpand over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Wexpand were assigned to this project?
13
Describe the scope of work in detail. Please include a summary of key deliverables.
Help source and hire two distinct roles to expand our existing team. We had headcount targets and target hire dates to achieve to onboard the team in cohorts. The company would provide office space and manage the direct employment of the individuals.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Number of sourced and vetted candidates
Number of candidates that accepted offers
Start date of candidates
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We had a main point of contact that coordinated their internal team activities. We asked them to move quickly due to our timelines and we were able to make aggressive dates work. We communicated over email, slack and video calls. Once we met the extended team, we often worked directly with them to move items more quickly.
What was your primary form of communication with Wexpand?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They had different ways to engage and do business with them. We were able to find a mutual fit that allowed us to meet our goals. We appreciate how they approach the idea of their staff working for us directly, which motivates us to move forward. We wanted a team that felt like they had a direct relationship with us and were part of our company, even though from an administrative perspective they are managed by Wexpand.
Are there any areas for improvement or something Wexpand could have done differently?
Not at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Architect Recruitment Services for Home Builder Company
HR ConsultingRecruitingStaffing
$50,000 to $199,999
July 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“It was a very smooth process.”
Jul 3, 2024
Head of Finance, Blanco Design + Build
Fernando Gonzalez
Construction
Miami, Florida
1-10 Employees
Online Review
Verified
Wexpand has helped a home builder hire a group of three remote architects. The team has vetted and recruited the candidates; they’re also responsible for providing management and HR support for the architects.
Thanks to Wexpand, the client has saved 60% of their labor costs. The team has provided a one-stop solution for the client’s needs. They also work quickly, only taking around 15 business days to find architects. Moreover, they have effective communication skills and are responsive to requests.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Finance of Blanco Design + Build
Describe what your company does in a single sentence.
Blanco Design + Build is an inclusive single-family home builder.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Wexpand to accomplish?
Create a group of remote architects in Mexico.
Saving around 60% of labor cost.
Improved efficiency in my operations.
SOLUTION
How did you find Wexpand?
Online Search
Why did you select Wexpand over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Wexpand were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They help us find and hire a group of 3 remote architects in Mexico to work for our operation in Miami. So far, we have achieved the following:
Recruiting and vetting of candidates
Hiring within a timeline of less than 15 business days
Management and HR support in Mexico
Saving 60% of our labor costs compared to the US.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successfully recruiting architect
Effective communication
One-stop solution
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the hired personnel are qualified and responsible. They responded quickly and were very friendly. We are managing delivery times, and they have been met.
What was your primary form of communication with Wexpand?
Virtual Meeting
What did you find most impressive or unique about this company?
The quickness with which they found and hired my architectural team. It only took about 15 days, and I was involved in the interview process. Additionally, I was able to significantly reduce the labor costs, as it was almost one third of what I would have paid in my country.
Are there any areas for improvement or something Wexpand could have done differently?
It was a very smooth process. I am very pleased
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Recruitment for Outsourcing Company
HR OutsourcingRecruitingStaffing
$50,000 to $199,999
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''The dedication, creativity, and problem-solving are unique and consistent.''
Sep 12, 2023
Head of Accounts, Outsourcing Company
Katelin Reilly
Business services
Austin, Texas
51-200 Employees
Online Review
Verified
An outsourcing company has hired Wexpand for recruitment services. They source the client with cost-effective resources and administer and support them.
The client is happy with Wexpand's work on building and growing their teams to increase their profit. Wexpand leads a communicative, dedicated, and consistent project management, which has been key to good results. The client also praises the team's punctual and on-budget quality work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Accounts for an outsourcing company
Describe what your company does in a single sentence.
We are an outsourcing company in the US that works to support start-ups with the highest level of global talent.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Wexpand to accomplish?
Find the best talent Mexico has to offer
Create a stable, productive and connective partnership
Administer the best support to our partnered team members
SOLUTION
How did you find Wexpand?
Referral
Other
Why did you select Wexpand over others?
High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Wexpand were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Various roles have been and continue to be sourced with the most cost-effective, dedicated, and capable team members.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our clients have continued to build and grow their existing teams, increasing our profit.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Wexpand always communicates, resolves, and is dedicated to our partnership's timeline. Wexpand is consistent in their team management, that enables us to spend time elsewhere. Wexpand continues to evolve and technically advance as well, consistently giving us faster and better results.
What was your primary form of communication with Wexpand?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Wexpand excels at delivering timely, cost-effective, and highly talented candidates with a global background, making the team members extremely competitive. The team members always feel supported and valued; thus, we continue establishing a fantastic retention rate. The dedication, creativity, and problem-solving are unique and consistent.
Are there any areas for improvement or something Wexpand could have done differently?
The areas of improvement that might have arisen have been remedied when needed.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They deliver
Recruitment Services for Fashion Consulting Company
HR Consulting
$10,000 to $49,999
Dec. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are great with communication and have a seamless process for hiring with a quick turnaround."
Jun 28, 2022
CEO, Assembly Line
Felicia Loewy
Consulting
Atlanta, Georgia
1-10 Employees
Online Review
Verified
Wexpand has provided recruitment services for a fashion consulting company. The team is tasked with conducting interviews and identifying candidates for staff.
Wexpand has hired new members who contributed to the client's business growth. The team has been collaborative and communicated well throughout the workflow. They are professional, and the partnership's quick turnaround time is impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Assembly Line is a full-service fashion consulting agency, we are unique in that we offer industry-specific guidance and knowledge for every aspect of your business.
From concept to consumer, and everything in between, we connect our clients to resources they need to successfully develop and launch brands. We love empowering fashion entrepreneurs and independent designers by easing or avoiding the growing pains of building a successful brand.
Our end goal is simple; to build and elevate your fashion brand in a way that you feel supported and confident in your business. Our services include creative, website design and development, wholesale buying, design, merchandising, product development, sourcing and manufacturing.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Wexpand?
I hired Wexpand for HR services to hire a full time remote team member.
SOLUTION
How did you select Wexpand and what were the deciding factors?
We chose Wexpand because of their affordable pricing and hands on approach to interviewing and hiring the right candidate for us.
Describe the project in detail and walk through their service package.
They curated a job description, set up interviews and hired the best candidate for our team. Each month they support my team member with workspace, HR services, payroll services and technical support and equipment.
How many resources from the Wexpand team worked with you, and what were their positions?
I worked directly with a Hiring Manager/Recruiter
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
With the addition of the new team member I have been able to grow my business' profit and take on additional client projects.
How effective was the workflow between your team and theirs?
It was extremely easy to work with the Wexpand team. They are great with communication and have a seamless process for hiring with a quick turnaround.
What did you find most impressive or unique about this company?
Their professionalism, great pricing and quick turnaround was what most impressed me about Wexpand.
Are there any areas for improvement or something they could have done differently?
Not at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
HR & Recruitment Services for Moving Company
HR Consulting
$200,000 to $999,999
Sep. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I’m most impressed with Wexpand’s ability to source, interview, and onboard high-quality candidates.”
Jun 17, 2022
Customer Service Manager, Move Happy
Tia Aleksandrova
Transportation
Lake Los Angeles, California
201-500 Employees
Phone Interview
Verified
A moving company hired Wexpand to handle their HR and recruitment needs. They're in charge of sourcing, hiring, interviewing, training, and onboarding candidates.
The client has seen a 300%–400% increase in the positive reviews they receive from their employees. Wexpand took the time to understand the client's organization and needs, allowing them to provide reliable, motivated, loyal, and high-quality candidates that match. They are proactive and efficient.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a customer service manager at Move Happy, a moving company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Wexpand?
We needed a company that could handle our HR and recruitment needs
SOLUTION
What was the scope of their involvement?
We hired Wexpand to source, hire, interview, and onboard our employees. They’re also responsible for providing them with training based on our practices and according to what we need and what we’re looking for in employees. They also engage them in different recreational activities such as yoga, boxing, lunches, and celebrations.
What is the team composition?
I’ve worked with an average of three people at a time.
How did you come to work with Wexpand?
We met Wexpand through a referral.
How much have you invested with them?
We’ve spent somewhere between $200,000–$400,000.
What is the status of this engagement?
We started working together in September 2019, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Since we started working with Wexpand, we’ve seen a 300%–400% increase in the positive reviews we receive from our employees. Additionally, the people we’ve hired through them are incredibly loyal, motivated, and excited to work with us.
How did Wexpand perform from a project management standpoint?
Wexpand has performed well in terms of project management. They’re proactive, efficient, and highly reactive.
We primarily communicate through email and phone calls.
What did you find most impressive about them?
I’m most impressed with Wexpand’s ability to source, interview, and onboard high-quality candidates on such short notice. I also appreciate how they took the time to understand our company and our needs.
Are there any areas they could improve?
No, I have no complaints.
Do you have any advice for potential customers?
Make sure to be very clear about what you need.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Customer Service for Logistics Company
Call Center ServicesHR Consulting
$10,000 to $49,999
Jan. 2021 - Oct. 2022
4.0
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
4.0
"Their ability to manage 20-40 incoming calls a day helped immeasurably by taking that burden off of the team."
Oct 12, 2022
CEO, Transit Systems
Christopher Smith
Transportation
Philadelphia, Pennsylvania
11-50 Employees
Online Review
Verified
Wexpand provided customer service capabilities for a logistics company. Their work included inbound calls, customer responses, and placing calls to the proper people on the site.
Wexpand’s work meets all client expectations. They've managed about 20-40 incoming calls a day had immeasurably helped, especially with their cost-effective workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of Transit Systems a US based logistics company that provides move and transition services for consumers, corporate transferees and seniors
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Wexpand, and what were your goals??
We hired WeXpand to provide a customer service role. The role required professionally servicing a heavy load of in bound calls, including providing customer responses and directing calls to the proper people on the team.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were referred by a colleague who used WeXpand
Describe the project in detail and walk through their service package, including any calling tools used.
They provided call coverage from 9 to 6 EST. They worked with us to find a solid staff solution, train that person in our work responsibilities and manage that resource ongoing over the course of the project.
Who did you work with and what was the feedback process like?
Rodrigo worked with our Operations team throughout the term of the project and our Director of Operations worked closely with corporate WeXpand team
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the service?
Rodrigo made an impact in his role. Their ability to manage 20-40 incoming calls a day helped immeasurably by taking that burden off of the team.
What did you find most impressive or unique about this company?
It was a very cost effective solution for TSI.
Are there any areas for improvement or something they could have done differently?
No. All the work was down to the request of TSI
RATINGS
4.0
Quality
4.0
Service & Deliverables
"Reliable, quality work"
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Staffing & Recruiting Services for Wealth Management Firm
IT Staff Augmentation
$50,000 to $199,999
Oct. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We hired them because of their cost-effectiveness, the quality of their people, and their streamlined process."
Jun 28, 2022
Head of Commercial Development, ADDIKA
Juan Sainz
Software
Guadalajara, Mexico
11-50 Employees
Online Review
Verified
A wealth management firm was looking to hire a commercial manager for the Mexican market, so they engaged with Wexpand to provide them with high-quality candidates and consult on the onboarding process.
Since partnering with Wexpand, the company has seen a 208% increase on their ROI and is able to develop a new product specific to their needs. The team is highly communicative and internal stakeholders are highly impressed with their organizational skills.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
WealthTech software company, wealth management services for HNWI, RIAs, Multi-family offices and Financial Institutions. COO - Operations
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Wexpand?
Hire and develop a head commercial manager for Mexican market.
SOLUTION
How did you select this agency and what were the deciding factors?
Referral. We hired them because of their cost-effectiveness, the quality of their people, and their streamlined process.
Describe the project in detail and walk through the stages of the project.
First meeting
Commercial proposal and negotiation
Plan and strategy implementation
Hiring process
In-person event for final candidates with key people of the company
On-boarding
Budgeting and objectives with core team of Wexpand and the manager
Monthly reviews and project goals on-demand
Describe the recruitment process in detail.
Once the process was approved we develop the following steps:
Job description and key skill se
Mass publishing and recruitment
Filtering and job description review
Wexpand first meeting
Skill set test
ADDIKA's call meeting
In-person event
Job proposal and negotiation
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
We release the project in January 2021, we have a estimated ROI of 208% and developed a new product for the specific needs of the market.
How effective was the workflow between your team and theirs?
Great, the hire lasted more than expected but was related to the screening process and qualified prospects.
What did you find most impressive or unique about this company?
The planning side, it was really great to see order and organization in the process.
Are there any areas for improvement or something they could have done differently?
At the beginning we wanted to know more about the qualified prospects, maybe the communication of that.
RATINGS
5.0
"Excellent work"
Quality
5.0
Service & Deliverables
"Due to the return of the project and the execution of it"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"Cost to quality is a good option in the market"
Willing to Refer
5.0
NPS
"Due to personal experience
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