WePropagate

Introduce your business and what you do there.

I’m a restaurant owner located in Miami, Florida.

What challenge were you trying to address with WePropagate?

They’re the agency that takes care of everything when it comes to design, marketing strategy, and social media management. They handle anything that pertains to the image of my company.

What was the scope of their involvement?

They first executed the branding components. They came up with our logo and color scheme, before applying these to our menu, which they update two or three times a year. They’ve designed my website and provide monthly maintenance on it. That includes developing pop-ups and ensuring that the plugins are working smoothly. They’ve even produced business cards and other collateral.

They spearhead social media campaigns and ensure that all imagery is consistent across different channels. We’re on Facebook, Instagram, and Twitter, and while we don’t regularly do paid ads, they’ll occasionally create them for our infrequent promotions.

What is the team composition?

I regularly deal with Dani (Co-Founder & Visual Designer) and Milena (Account Manager & Copywriter).

How did you come to work with WePropagate?

We got along well, and although we have different personalities, they understood my needs and challenges. They had a vision for where my company wants to go.

How much have you invested with them?

We’ve spent between $70,000 – $80,000.

What is the status of this engagement?

We started working together around February 2015, and it’s an ongoing relationship.

What evidence can you share that demonstrates the impact of the engagement? 

Their work truly distinguishes my restaurant from all the other Spanish (or Venezuelan) restaurants in Miami. All of my assets are amazingly customized, from our personal water bottles to promotional items like pop sockets. The creative branding that they’ve done for us really sets us apart.

How did WePropagate perform from a project management standpoint?

Their communication is excellent. If I text them, they’ll typically get back to me right away or on the same day.

What did you find most impressive about them?

I’d highlight their attention to detail. They’re sensitive to what our customers are going to look for.

Are there any areas they could improve?

No. I look forward to continuing to see them grow.

Do you have any advice for potential customers?

Make sure to be communicative, even in broad strokes, at the very beginning. It won’t take long before they’ll understand what you’re really looking for. They’ll bring a lot of options to the table.

Please describe your company and your position there.

Joon is a phone service provider for small to medium sized companies. I am the President.

For what projects/services did your company hire WePropagate, and what were your goals?

We needed to expand our development capacity which included needs for user interface design and user interface development. WePropagate is providing the front end work (user facing design and development) and we provide the backend (data base and API design and development)

How did you select WePropagate and what were the deciding factors?

WePropagate had the experience we were looking for and they are flexible on working to our schedule.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The user interface design was the first step and deliverable. The team collected our requirements, understood the wide range of users we have and developed a design that was easy and simple for the majority of our users that have a lower skill set. And had the powerful features that the power users needed. The user interface is built upon Angular, uses a canvas drawing area library and custom development in JavaScript.

How many people from the vendor's team worked with you, and what were their positions?

3 people worked on the project (besides management), UI design, UI development and senior technical advisor.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has gone smoothly because of the communications with us. As issues arise, they are resolved in a collective manner. The work in done in an iterative manner that allows quick feedback, adjustment and improvement.

Describe their project management style, including communication tools and timelines.

We have had regular status emails and quick meetings.

What did you find most impressive or unique about this company?

The team works closely with us with frequent snapshots of the work to assure no wasted effort going down the wrong path.

Are there any areas for improvement or something they could have done differently?

None

Introduce your business and what you do there.

I’m the owner of Javatino Coffee.

What challenge were you trying to address with WePropagate?

We hired them for online marketing, social media, and web development.

What was the scope of their involvement?

The team redid our website. We put together an SEO strategy for organic search through blog content that enhances the website. They also created social media campaigns to increase traffic and company awareness for consumer and commercial accounts.

What is the team composition?

I work with two people.

How did you come to work with WePropagate?

I knew one of their partners before. He used to work for an agency we hired.

How much have you invested with them?

I believe we’ve spent $40,000 over the years.

What is the status of this engagement?

We’ve been working with them for five years.

What evidence can you share that demonstrates the impact of the engagement?

WePropagate has done a great job. We’ve been pleased with the website and generation of online business. Their creative team knows the ins and outs of web and e-commerce development.

How did WePropagate perform from a project management standpoint?

We have weekly work that’s due for social media, and we also have regularly scheduled monthly meetings. In the meetings, we discuss updates and other directions. Overall, it’s good communication. We use email.

What did you find most impressive about them?

WePropagate is a pleasure to work with. They’re very responsive and friendly. They get the job done.

Are there any areas they could improve?

Not really.

Do you have any advice for potential customers?

Work with them in developing your ideas. They’ll have good advice for you.