What evidence can you share that demonstrates the impact of the engagement?
Since hiring them, I’m listed in the top 10 for almost every aspect of my business when searched online. We consistently rank online for key terms, and we even rank for generic terms such as “thyroid.” For instance, we ranked somewhere between first or fourth for “alternative nonsurgical thyroid block” out of 4,800,000 search results. I'm very happy with their work; Oleg truly has done everything I expected and continues to do everything he can to increase our rankings. The website is continually doing better, and our social media and online presence have grown. We are getting patients and referrals from all over the world, so their work has helped business.
How did WebWorks Agency perform from a project management standpoint?
Oleg responds to me almost immediately whenever I reach out. We work through problems diligently, sometimes meeting on his boat to work. He's been totally available for fixing issues. For example, at one point our site was not working. We quickly realized our site had reached overcapacity in GoDaddy, and he changed settings to adjust for the influx of visitors and resolved the issue almost within hours. We primarily communicate through text because that is the best way to reach him, although we sometimes email and talk over the phone.
What did you find most impressive about them?
The event graphics, posters, and business cards they produced were incredible and were some of the best-designed materials I had ever seen. I'm going to use some of the materials they created for upcoming meetings. They earned a five-star review.
Are there any areas they could improve?
There's always room for improvement, but they've done their best and we now rank highly for most relevant search results.
Do you have any advice for potential customers?
Oleg is a very personal guy, so get to know him. The better he knows you, the more energy he'll put into the work. We were able to develop a friendship, which definitely enhanced our working relationship and his drive to help me.