Webwings s.r.o.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Authentica Fulfillment

Describe what your company does in a single sentence.

We are a fulfillment center based in Brno, Czech Republic and we do e-commerce logistics. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webwings s.r.o. to accomplish?

• The goal is to build custom made WMS software for fulfillment center

SOLUTION

How did you find Webwings s.r.o.?

Referral

Why did you select Webwings s.r.o. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Webwings s.r.o. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop custom made warehouse management system (WMS), integrate WMS to e-commerce platforms such as Shopify or Woocommerce, prepare API documentation, integrate robotization and other HW across the warehouse. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With this warehouse management system (WMS), we have became one of the largest fulfillment centers in the Czech Republic. Thanks to our tailored made SW we are able to scale up our processes and offer custom made processes to all our customers. This would not be possible with some "box solution WMS". 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. We use agile planning and tools such as Jira, Asana and Gitlab to schedule tasks including delivery time of each separate task. 

Each task is described in detail including estimation how much time is it going to take.

What was your primary form of communication with Webwings s.r.o.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are super universal. Also they take product ownership very seriously - if we ask for function with a bad ROI, they tell us instead of charging us hours of development which does not make sense. 

Are there any areas for improvement or something Webwings s.r.o. could have done differently?

Not really. Every project is unique and we have found a way how to work effective and fast. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Planet Express Shipping. We work in fulfillment and package forwarding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webwings s.r.o.?

We hired them to develop our software from scratch.

SOLUTION

What was the scope of their involvement?

Our website was built by Webwings s.r.o. They have developed the operating system and customer-facing UI for our website. Their team uses a combination of PHP, HTML, JavaScript, and WordPress for this software development work. 

What is the team composition?

I work directly with Martin and they have more than five other people who support our project. 

How did you come to work with Webwings s.r.o.?

We interviewed other companies but went with their team because they offered what we needed and were most involved. 

How much have you invested with them?

We’ve spent over $200,000 so far. 

What is the status of this engagement?

We’ve been working together since April 2017 and they’re an ongoing partner for us. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their work has an immediate impact because it goes directly to our customers. I’m pleased with their work and they’re doing great. 

How did Webwings s.r.o. perform from a project management standpoint?

They’ve done a pretty good job and work very quickly. If we need something within a few days, they’re able to turn it around within the deadline and amaze me. I like the way they’re managing the project and I haven’t had any problems. 

What did you find most impressive about them?

We work with them because they’re very hands-on and available to work on any type of project. They can customize their work to meet our needs and they understand our business.

Other companies offer things we don’t need, whereas this team is willing to listen to us and deliver at a reasonable price. They should continue doing what they’re doing and make sure it stays cost-effective. 

Are there any areas they could improve?

So far, everything has been good. I haven’t had any problem or found an area for them to improve.