Webtrack Technologies

BACKGROUND

OPPORTUNITY / CHALLENGE

• Website development
• SEO Management
• Maintenance

SOLUTION

• Online Search
• Referral

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

RESULTS & FEEDBACK

• Virtual Meeting
• Email or Messaging App

BACKGROUND

Please describe your company and position.

I am the CEO of The KP Law Group

Describe what your company does in a single sentence.

We are law firm in Atlanta, Georgia. We deal in cases related to Accidents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webtrack Technologies to accomplish?

• Website Development
• Website Designing
• SEO

SOLUTION

How did you find Webtrack Technologies?

• Online Search
• Clutch Site

Why did you select Webtrack Technologies over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Webtrack Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We Hired Webtrack Technologies to give us a website for a law firm in US. We discussed our practice areas with Manager Singh and he suggested me some sample website which were very appealing. As per our budget and requirements, we decided one design and the team started working on it. They took about 3 weeks to complete our website and launched our website on time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With our website, we have online presence of our business and we can show case our products and services to our clients with a single link. We are ranking for some keywords related to our search queries for our business. We are getting business from our website. We can update latest news on our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My interaction with Manger Singh was very Good. He responded to my every query and discussed details of every thing with me. As per my discussion they launched my website on the given timeframe. The content writer, who wrote content for my website was also very good, she took referencesthe about content ideas and delivered my best quality content.

What was your primary form of communication with Webtrack Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found the team at Webtrack Technologies is very Reliable as they explained everything about my project. They only recommended the best options per our company's budget. I love their Honesty.

Are there any areas for improvement or something Webtrack Technologies could have done differently?

I think they should continue their work as they are doing good work.

BACKGROUND

Please describe your company and your position there.

I am Jerry Trung owner of Brydanwoods- Business Consultancy firm in Surry Hills, Australia. My company provides services like property leasing, Franchising, Book Keeping and Business Administration Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webtrack Technologies, and what were your goals?

I hired Webtrack Technologies to create a business website for me. I consulted with Manager Singh and discussed my project requirements. He described me everything in detail to me. The main goal of my website is to showcase my services to my clients so that I can generate online business.

SOLUTION

How did you select this vendor and what were the deciding factors?

I contacted them on reference of my friend. Manger is working on her website. So she told me to get a website created from him.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With my first consultation session, I cleared them all my requirements. After that they provided me a proposal in which they mentioned every thing like technologies used, time taken, content requirements, cost of project and many other details. I agreed with their proposal and they started working on my project. My Website is made on Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

I contacted with Manager Singh, how is senior developer and owner at webtracktechnologies. All my conversation was with him. I discussed all my requirements with him. He is very experienced guy to respond to project needs. He is having team of designers and developers but he manages that sort of work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am satisfied with the work they have done. They fulfilled my requirements. I got the website before our given time limits.

Describe their project management style, including communication tools and timeliness.

I contacted them over Whatsapp. The communication process was very easy for me as i contacted only one person. The time period given to me was 30 days and I got my website ready before the given time. The content of website was provided by me.

What did you find most impressive or unique about this company?

The Communication was very impressive, Manager Singh is very experienced to understand requirements and I found them as reliable company as my friend also has good experience with them.

Are there any areas for improvement or something they could have done differently?

For me and my friend they are good and if they continue this. I don't think they need to do anything differently.

BACKGROUND

Introduce your business and what you do there. 

I'm the owner of a bespoke men’s clothing store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webtrack Technologies? 

We needed help to track the geographical location, age groups, and buying patterns of potential customers.

SOLUTION

What was the scope of their involvement? 

Webtrack Technologies helped build two e-commerce websites in WordPress. They added a printable PDF form to the site. They also created a feature that follows the customer from the first page to the shopping cart. They're constantly doing website maintenance and updates as needed. They cover the whole spectrum from the concept of building a site to how it can remain relevant for today. They manage our Facebook and Instagram channels by posting content and responding to comments.

What is the team composition?

I work directly with the owner of the company. He has staff members that do social media management and marketing, website development and maintenance, graphic design, and mobile apps.

How did you come to work with Webtrack Technologies?

I first gathered information about them via the Freelancer website. 

How much have you invested with them?

I've spent somewhere close to $10,000 over the years.

What is the status of this engagement? 

We first started back in February 2014, and the engagement is ongoing. I originally hired a couple of people to do different aspects but eventually ended up using Webtrack Technologies for everything.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

While I can’t say they’ve been instrumental in converting likes to dollars, the website does flow quite well. They've done a redesign to make the flow even better and to remain relevant. Webtrack Technologies is constantly looking for innovative ways streamline the purchase process. They have good ideas to help customers get in, make a purchase or selecting a service, and then get out.
 
How did Webtrack Technologies perform from a project management standpoint?

I'm in America and they’re in India, so the conversation occasionally got lost in translation. There were a few times when I had to reiterate my intent. Initially that was problematic, but now we've been together for so long it's not as prevalent. The ongoing relationship between our teams has manifested to where they understand what I'm saying, even though they speak a different language. 

Webtrack Technologies hits deadlines and sticks to a timeline. We communicate via email or WhatsApp. If I have any issues with the website, I can always contact them and they’re able quickly to address the issue at hand.

What did you find most impressive about them? 

Webtrack Technologies is more driven by building client relationships than by money. 

Are there any areas they could improve? 

No, nothing that I can think of offhand. 

Do you have any advice for potential customers? 

Hopefully they’ve resolved the communication gaps that created those initial pain points. As with any company, do your research first. Have all of your deliverables written out in plain English that a third grader could understand. 

BACKGROUND

Please describe your company and your position there.

Project Head

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webtrack Technologies, and what were your goals?

We wanted to create crypto currency web software with wallet. So that our customers can trade online.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have checked online for best IT company in our city and then we have found that Webtrack is able to provide us solutions for our needs within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project scope was to provide customers to give online trade on our platform with cryptocurrencies. Project steps were as below:

1) Project Discussion & Technologies selection.
2) Budget and timeline approval.
3) Design, flow chart according to requirements, and database design.
4) Implementation and development.
5) QA testing and Launch Technologies used: Nodejs, react js, Algorand, blockchain, Mongo DB.

How many people from the vendor's team worked with you, and what were their positions?

From Webtrack, they gave us 5 team members 1) Project Manager 1) Sr. Developer 2) Developers 1) Sr. Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Webtrack Technologies provided top-notch web solutions and they always give weekly updates on call and show us the results/progress. We are going to launch the project soon and hope this will increase our traffic and leads as well.

Describe their project management style, including communication tools and timeliness.

Webtrack Technologies manages the project in best way. The project Manager provides us daily updates on email and weekly updates on call and shows the progress via screenshare. They used slack and trello as project management tools.

What did you find most impressive or unique about this company?

Webtrack Technologies worked very hard and provided solutions based on our needs. The most amazing thing at Webtrack technologies is project management and delivery. They have completed the work before the deadline.

Are there any areas for improvement or something they could have done differently?

For now, we have not found anything yet that they need to improve because they working in web development from last 7 years.

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webtrack Technologies, and what were your goals?

I hired Webtrack Technologies to create new website for charity purposes. My Goal was to collect funds for Charity. They created me easy to use website.

SOLUTION

How did you select Webtrack Technologies and what were the deciding factors?

I got the reference of webtrack Technologies from one of my friend. When I contacted them, they responded very quickly and they very very quick to understand my requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed the requirements of our project with Manager Singh. He discussed with his team and responded me. He decided to create project using WordPress.

How many people from the vendor's team worked with you, and what were their positions?

I contacted Manager Singh, who is web developer and along with him i contacted designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I want to raise funds for charity purposes. I got the desired results from the website.

Describe their project management style, including communication tools and timelines.

We used to connect over phone call and Whatsapp messaging and I got the project completed within decided time limits.

What did you find most impressive or unique about this company?

Communication process was very easy with Webtrack Technologies

Are there any areas for improvement or something they could have done differently?

For me everything was good.