Webstract Marketing

What evidence can you share that demonstrates the impact of the engagement?

I’ve gotten a lot of compliments on the websites, and we’ve seen an increase in leads over the years. They’re open to updates, so we’re able to keep things fresh which is important to giving us a competitive edge in the industry. 

How did Webstract Marketing perform from a project management standpoint?

They’re very professional and collaborative. The team can take criticism well and acts on my feedback. They’ve proven that they can collaborate and deliver. We communicate in a variety of ways, including through face-to-face meetings. 

What did you find most impressive about them?

They’ve been able to deliver functional and aesthetically pleasing solutions. I also think that they provide good value for the cost. 

Are there any areas they could improve?

Not particularly, no. I’ve never had to bring up any issues because they always deliver what I want. 

Do you have any advice for potential customers? 

I would say to go with Webstract Marketing, you don’t need to waste your time trying other companies that don’t work. Take a look at the websites that Webstract Marketing has built and you’ll see that their work is high-quality. Other companies don’t compare to them. 

I also think it’s helpful to focus on SEO and PPC because even if you have a pretty website, it’s not effective if people can’t find it. In addition, don’t be afraid to be honest about what you want.

What evidence can you share that demonstrates the impact of the engagement?

We monitor cost per lead and audience engagement metrics through their reporting. They’re the only team that’s been able to provide us with consistent, low-cost conversions. We can count on them generally maintaining the strong standard they’ve set for themselves month after month. That’s allowed us to make longterm business plans. 

They’ve done a good job managing our search term budget. Over time, the complexity of their responsibilities has greatly expanded. They’ve handled that very well. We have numerous systems in place to optimize lead conversion, and they’ve been a pleasure to work with throughout. 

How did Webstract Marketing perform from a project management standpoint?

They’re better at project management than we are. If we need something, we can count on them managing us in the process. I speak with my point of contact once each week, and we email back and forth multiple times between those weekly meetings. We communicate mostly over email and phone calls.  

What did you find most impressive about them?

They’re receptive to feedback and willing to exchange honest ideas. We consider them a true partner. They have our best interests at heart and make decisions based on what will help our team. We’re also very impressed with the cost per lead and client conversion numbers we’ve been presented. 

Are there any areas they could improve?

They’re always accomodating to our recommendations. I’d love to learn more about how Google works for rankings, but I feel that all web agencies struggle to adapt to changes in Google algorithms.

Do you have any advice for potential customers?

Write out requirements in detail to make sure everyone is on the same page. They may not understand the day-to-day needs of your business early on. It’s important for you to articulate those needs specifically.