What evidence can you share that demonstrates the impact of the engagement?
Their work has increased my web traffic and my Google organic searches have gone up significantly, too. Criminal defense is a really competitive market, so we judge what's going on by how often your phone rings. They've done a great job, in terms of my search rankings, and my phone has been ringing a lot.
They've been really good with keeping up with the changes Google makes in their algorithms, and make sure to proactively adjust the website as needed. They don't just collect my check every month; they're always looking for ways to make things more graphically appealing. They're always looking for ways to make me seem more appealing.
How did Webstract Marketing perform from a project management standpoint?
They're always very quick with turning around the blogs and they get posted every 3-4 days. The responsiveness is great. In fact, they usually drive me to be swifter because I'm usually in trial or held up in some other way.
What did you find most impressive about them?
The thing I like most about them is that they like to think outside the box and come up with ideas that other defense attorneys aren't doing. They're always coming up with suggestions to make my website unique or different. We've always gotten good content, and visitors on the site are always impressed. Overall, it's been a very positive experience. A lot of big companies like Scorpion are always trying to get my business and tell me they could do much better for me, but I know that they charge a lot more than what I've been paying. I'm happy overall with what they've been doing.
Are there any areas they could improve?
For someone like me that doesn't know the technology very well, it would be good to have an idea of how I'm performing month over month. They send me a summary of Google every month, but a lot of times I don't know what I'm looking at. It's not really a criticism, but it would be nice to have a way to help me understand those metrics.
Do you have any advice for potential customers?
My advice is to keep in contact with them regularly so you can find out how your site is doing. They're always more than willing to talk, you just need to make the time for them.