Saving the World, One Website at a Time

Webstract Marketing is a full-service web marketing company. We specialize in all aspects of Internet marketing from search engine optimization (SEO), search engine marketing (SEM), pay-per-click marketing (PPC), mobile marketing, social marketing, custom video, and much more.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2011
Show all +
Yorba Linda, CA
headquarters
  • 5315 Kodiak Mountain Drive
    Yorba Linda, CA 92887
    United States
other locations
  • 1042 N. Mountain Avenue Suite B748
    Upland, CA 91786
    United States

Reviews

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Digital Marketing and Web Design for a Criminal Defense Law Firm

“They don't just collect my check every month; they're always looking for ways to make things more graphically appealing.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2014 - Ongoing
Project summary: 

Webstract Marketing provides website upkeep for a criminal defense law firm. They manage the Google Ads budget, provide regular blogs, and update the site in compliance with Google regulations.

The Reviewer
 
1-10 Employees
 
Orange County, California
Dan Chambers
Founder, Chambers Law Firm
 
Verified
The Review
Feedback summary: 

Webstract Marketing’s efforts have garnered new business for the firm and has had a positive impact on branding. The team is proactive, knowledgeable, and innovative with new branding and graphic ideas. Customers can expect a full-service team that works hard to ensure their clients’ success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a criminal defense lawyer, and I'm the owner and founder of the law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webstract Marketing?

I needed a better website, more traffic to the website, and strategies on how to get within the budget that I have as a sole practitioner.

SOLUTION

What was the scope of their involvement?

We've been together for almost six years and they've helped me grow my company from top to bottom. They completely redesigned my website a couple of times now, provide blogs writing services, manage all of my social media accounts, and advise me on how to best allocate funds for Google Ads. They've also been very good at suggesting video content. We've done several video shoots, that are on my website and on my YouTube channel. Overall, they provide a very comprehensive service. 

What is the team composition?

There are 3-4 people I work with, and that number fluctuates with my needs. I have one point- person that I'm in constant contact with, another that focuses on the website, and there are others that write the blogs.

How did you come to work with Webstract Marketing?

My youngest daughter played softball with one of their founders, and he took a look at my website for no charge at all. We sat down over coffee one day and they laid out what they could do for me, and we decided to work together from there.

How much have you invested with them?    

We invest $25,000 – $30,000 per year.

What is the status of this engagement?

We began working together at the end of Q1 in 2014 at the latest, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has increased my web traffic and my Google organic searches have gone up significantly, too. Criminal defense is a really competitive market, so we judge what's going on by how often your phone rings. They've done a great job, in terms of my search rankings, and my phone has been ringing a lot.

They've been really good with keeping up with the changes Google makes in their algorithms, and make sure to proactively adjust the website as needed. They don't just collect my check every month; they're always looking for ways to make things more graphically appealing. They're always looking for ways to make me seem more appealing.

How did Webstract Marketing perform from a project management standpoint?

They're always very quick with turning around the blogs and they get posted every 3-4 days. The responsiveness is great. In fact, they usually drive me to be swifter because I'm usually in trial or held up in some other way.

What did you find most impressive about them?

The thing I like most about them is that they like to think outside the box and come up with ideas that other defense attorneys aren't doing. They're always coming up with suggestions to make my website unique or different. We've always gotten good content, and visitors on the site are always impressed. Overall, it's been a very positive experience. A lot of big companies like Scorpion are always trying to get my business and tell me they could do much better for me, but I know that they charge a lot more than what I've been paying. I'm happy overall with what they've been doing.

Are there any areas they could improve?

For someone like me that doesn't know the technology very well, it would be good to have an idea of how I'm performing month over month. They send me a summary of Google every month, but a lot of times I don't know what I'm looking at. It's not really a criticism, but it would be nice to have a way to help me understand those metrics.

Do you have any advice for potential customers?

My advice is to keep in contact with them regularly so you can find out how your site is doing. They're always more than willing to talk, you just need to make the time for them.

4.5
Overall Score It's 4.5 because I need to be more involved. It's not really a reflection on them. If I were calling them all the time, I'd definitely give them a 5.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    When they redesigned the website, it was completed it when we wanted it to be.
  • 5.0 Cost
    Value / within estimates
    They've stayed within budget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer