WebPlanex Infotech Pvt Ltd

Please describe your company and your position there.

My company offers advisement to companies seeking business with the government. I am the President.

For what projects/services did your company hire WebPlanex Infotech Pvt Ltd?

I was about to go to a conference where I needed to give people a web link they could use to access a high-value paper I had written. The paper was to be for sale at a high price, but with a special code prospects could get it for free. I needed this set up FAST and I did not have all of the accounts needed to set this up.

What were your goals for this project?

I think I discussed this with them on a Wednesday. I needed the whole thing set up and ready to go by the following Monday.

How did you select this vendor?

I had worked with these guys before and they did a good job.

Describe the project and the services they provided in detail.

They first needed to figure out what kind of accounts I needed to set up to make this go. I had heard that Simplero is a good solution that might be able to do everything I needed. These guys had never used Simplero before, but quickly learned it and got the whole thing set up by Friday -- in JUST 2 DAYS! It was great.

What was the team composition?

I think they had just one guy do this.

Can you share any information that demonstrates the impact that this project has had on your business?

It was fantastic! I had the link printed on my business cards. I went to the conference and gave the cards to about 90 people who wanted to read the paper, AND gave them the special code for getting it for free. About 35 people actually downloaded it. This is huge for me because each client is potentially worth $50,000.

How was project management arranged and how effective was it?

I worked directly with the specialist. We communicated through the Upwork interface. That worked fine.

What did you find most impressive about this company?

They understood everything. They learned a new system very quickly and got me up and running in very short order. I was very grateful.

Are there any areas for improvement?

No

Please describe your company and your position there.

kudoshopping is only store built on Shopify, we sell guaranteed 100% original products online. I am CEO and Founder of company.

For what projects/services did your company hire WebPlanex Infotech Pvt Ltd?

We already have website built on Shopify and we want to build our own custom Native iOS and Android application for our website and for that we took help of professional agency from upwork called WebPlanex Infotech Pvt Ltd

What were your goals for this project?

As we are in e-commerce field we can not image just a website to our business. iOS and Android application is must if you want to cover wide range of prospected buyers. Hence we decided to build our own custom iOS and Android application.

How did you select this vendor?

We have posted requirement on Upwork and form their among hundreds of prospective agency we find WebPlanex most suitable for our venture. They where in top rated agency on Upwork and after our work with them we see why they are top rated.

Describe the project in detail.

Create iOS and Android Application for our existing website which is hosted with Shopify hence we need to use Shopify Store API to fetch and post data. We do have some unique custom requirements which they fulfilled like Multi language support, Multi Currency and lots more.

What was the team composition?

We worked with one Dedicated Project Manager, One Sr IOS developer, One Sr Android Developer, One Sr UI/UX designer and One QA manager so in total from WebPlanex side there where 5 resource working on our project.

Can you share any outcomes from the project that demonstrate progress or success?

From start to finish project went super smooth and they were always above our expectations. I can say project was 100% perfect with all our needs meet and at very super speed and accuracy.

How effective was the workflow between your team and theirs?

It was super smooth as we have been given a dedicated Project Manager which we used as a single point of contact between us and them.

What did you find most impressive about this company?

Their quality and speed of work, along with their communication abilities, set them apart.

Are there any areas for improvement?

None Such as they are almost perfect in each area.

Introduce your business and what you do there.

We're a startup organization focused on delivering software solutions and products. We hope to launch by the end of the year.

What challenge were you trying to address with WebPlanex Infotech Pvt Ltd?

We wanted to develop a product focused on human resourcing. We needed a team to help with the design and with the HTML/CSS development.

What was the scope of their involvement?

They did a lot of the programming in HTML5 and CSS, based on mockups that they produced. I gave them ideas for the look and functionality of the product, and they brought it to life. The platform allows resources and companies to find each other in an efficient way.

What is the team composition?

We worked with a project manager and one other team member. At peak times, they included two additional resources.

How did you come to work with WebPlanex Infotech Pvt Ltd?

I found them through Upwork. After looking through a list of potential candidates, I felt they were most honest in their benchmarks. Their estimates were practical, and they were transparent in their assessments.

How much have you invested with them?

The project cost a little over $25,000.

What is the status of this engagement?

We started in late 2017 and finished in June 2019.

What evidence can you share that demonstrates the impact of the engagement?

The scope was ever-evolving through the ideation phase, so we kept them on retainer while we worked through each step of the process. We haven't looked over any KPIs or other metrics at this time. WebPlanex met all their commitments and delivered good quality work.

How did WebPlanex Infotech Pvt Ltd perform from a project management standpoint?

Project management was one of their strong suits. They were very open and communicative, and their estimates were accurate. Most of our communication was through Skype.

What did you find most impressive about them?

Their ability to explain the steps and stick to estimates were excellent.

Are there any areas they could improve?

They could have been more creative with design options. I don't hold that against them, as we went with my ideas throughout the project.

Do you have any advice for potential customers?

Let them make implementation suggestions, particularly if you're still in the ideation phase. Anything to encourage creativity will help improve the process.

Introduce your business and what you do there.

I am the e-commerce manager at a specialty lighting distributor. I run our new e-commerce site and coordinate with the rest of the marketing team.

What challenge were you trying to address with Webplanex Infotech?

We recently started an e-commerce shop for internal and external customers. When I joined the team, we were looking for cost-effective developers to help with that site.

What was the scope of their involvement?

Webplanex Infotech is developing our site using Magento 1 and Magento 2. Their team is working with our ERP to integrate our data. They’ve completed a mountain of different tasks for us.

What is the team composition?

I work with one project manager who manages two developers, one per project. He QA’s their work for us.

How did you come to work with Webplanex Infotech?

We found Webplanex Infotech on Upwork. After looking at a plethora of candidates, we decided to work with them and I’m glad we did.

How much have you invested with them?

We have invested about $35,000.

What is the status of this engagement?

Our ongoing engagement with Webplanex Infotech began in August 2018.

What evidence can you share that demonstrates the impact of the engagement? 

The entire experience with Webplanex Infotech has been a positive one. They have completed probably 250, and we have another 30 ready for development. 

How did Webplanex Infotech perform from a project management standpoint?

Webplanex Infotech has fantastic project management skills. We communicate through Trello so they always know what tasks they have to work on. We haven't had any issues.

What did you find most impressive about them?

Their ability to communicate well and solve incredibly complex development tasks is outstanding.

Are there any areas they could improve?

No, they’re doing an excellent job. 

Do you have any advice for potential customers?

Provide Webplanex Infotech with as much detail as possible for your development task.

Please describe your company and your position there.

I’m a strategic business developer for a group of companies in various sectors.

For what projects/services did your company hire WebPlanex Infotech?

We needed web design and development as well as system development.

What were your goals for this project?

We wanted a website with a responsive design that could be accessed and modified by several users. We also needed to modify an existing system.

How did you select this vendor?

We searched on Upwork and considered 15 companies. The deciding factors were speed, price, communication, programming knowledge, and project management skills.

Describe the project in detail.

They redesigned our WordPress site from scratch, implementing our requirements as specified. They currently work closely with us on a year-long project, using their exceptional programming and project management skills.

What was the team composition?

We currently have three team members from their side—a project manager and two programmers.

What outcomes or results can you share that demonstrate progress and/or success?

The project is still ongoing but we are really pleased with our working relationship. It’s rare to find a company that’s willing to say no and asks for more clarification rather than just doing the work and delivering a hot mess. We’re on course and are currently exchanging designs back and forth, so our scopes get redefined.

How effective was the project management?

They’ve exceeded our expectations. They comply with deadlines and are highly responsive. We use Skype and Dropbox, which help us keep track of our scope and the history of our conversations.

What did you find most impressive about this company?

They don't just say yes but rather ask questions and spend a lot of time getting things clear before starting the work. This way, we are both on the same page.

What tips or recommendations do you have?

Our relationship is ever growing and ever dynamic. I've dealt with many companies and have chosen to make WebPlanex my main provider due to the service I've received. There’s little that needs to improve.

Please describe your company and your position there.

I co-founded an online booking platform for private chefs.

For what projects/services did your company hire WebPlanex Infotech Pvt Ltd?

We hired WebPlanex to complete the build of our website, which hosts our online booking platform. 

What were your goals for this project?

Our goal was to complete site development in order to launch the business. We provided detailed designs and requirements.

How did you select this vendor?

We came to use WebPlanex after having some bad experiences with 2 other developers. We posted a request on Upwork and interviewed a shortlist of developers. We chose WebPlanex because of their solid reputation and competitive pricing. They also had good communication skills throughout our preliminary discussions.

Describe the project in detail.

WebPlanex developed our website and online booking platform. It is a complex platform that supports active requests and proposals, user profiles, messaging and facilitates payment options. We provided a partially developed site and a detailed set of requirements and designs at the beginning of the project.

Explain how the solution addressed your business challenge.

WebPlanex was brought in after our initial developer was unable to complete the project to our satisfaction. They quickly fixed the poor quality code from the original developer and completed the site as per our requirements. Since then, they have become our development partner and have helped us add several new features to the platform.

What was the team composition?

We had 2 cofounders on our side and 2 developers on their side.

What outcomes or results can you share that demonstrate progress and/or success?

WebPlanex was brought in after our initial developer was unable to complete the project to our satisfaction. They quickly fixed the poor quality code the original developer had left and completed the site as per our requirements. Three weeks after they came in, we launched the business.

How effective was the project management?

The project management was excellent. They provide daily updates and we have found it very easy to communicate by both phone and messenger. All project deadlines have been met.

What did you find most impressive about this company?

We have been using WebPlanex for the last 3 months and in that time have developed a strong working partnership. At the start of the engagement, we were disillusioned with offshore contracting through sites like Upwork and Freelancer. From the get-go, WebPlanex was a step above other developers we had used - both in terms of code quality and communication. Within 3 weeks, they fixed our initial build to a high enough quality for launch.

Since the launch, we have continued working with WebPlanex on feature enhancements and small bug fixes for our site. One thing that we've really liked is that we have consistently worked with the same developer - Amish (developer, WebPlanex). Over time we have gotten to know each others' work styles and Amish has become more efficient as he learns about the site. We now consider WebPlanex partners in our business... and hope that we can both grow and keep working together in 2018.

What tips or recommendations do you have?

There is very little they could improve.

Kora Automotive International Nig Ltd is based in Lagos Nigeria. We provide automobile spare parts for car users in Nigeria.

I am Director of Operations in the company.

What business challenge were you trying to address with WebPlanex?

Our original website hadn't been professionally done. We had an in-house technical team that put it together, and it generated low online sales. We wanted to build a better website that could push traffic.The major reason for this solution, though, was to improve sales and clients interactions. 

Please describe the scope of their involvement in greater detail.

We sell wipers for automobiles, so we needed a database through which clients could select correct sizes. WebPlanex helped us develop and organize a database system for the website, and tidied up the page in general. WebPlanex built an online store through which users can select products and input delivery information. I believe that the site was built using WordPress. We handled website marketing in-house.

How did you come to work with WebPlanex?

I found WebPlanex through 99Designs, after they won a bidding we posted there. WebPlanex had the best website design from a very competitive contest. We were very impressed with the quality of their work and decided to start a one-on-one Android development project.

Could you share any statistics or metrics from this engagement?

The site has been live for two weeks, and we've seen a general spike in sales. We are very proud of it, but we also attribute some of the success to the marketing work we've done. The direct benefit has been increased sales since implementation. We are very satisfied with their work; the job was executed as to the brief given, improving and even providing better ideas to the project.

How did WebPlanex perform from a project management standpoint?

WebPlanex is a very responsive company, and we are very happy with all the work they've provided so far.

What distinguishes WebPlanex from other providers?

I don't have a comparison point, but my initial experience with WebPlanex has been trouble-free.

Is there anything WebPlanex could have improved or done differently?

I have no complaints. The project was quick and smooth.

Please describe your organization.

We're a full-service tanning spa.

What is your position?

I'm the General Manager.

What business challenge were you trying to address with WebPlanex?

I worked with WebPlanex just to completely redo and redesign our website. We had an existing website. I wanted to completely revamp it and improve it.

Please describe the scope of their involvement in greater detail.

WebPlanex built a whole brand new WordPress site from scratch.

The nice thing is that they also built a complete admin for it as well. We're also able to purchase gift cards on our site now, which was a feature we were not able to do before. The client can go on there and literally pay for the gift cards through the website now.

They worked hand and hand with my existing SEO person to facilitate all of that. One thing I might add is that my website is a ‘.la.’ It's not a .’com’ domain. When it came time to switch over, unfortunately, the .la registry was not good about getting back to us as far as customer service is concerned. This company really went the extra mile night after night making sure that everything was handled.

How did you come to work with WebPlanex?

Actually, I was doing some research online. What I generally did was I was looking at other tanning salons, tanning spa websites from across the country to just get ideas. Obviously, if its' the same type of business, then they might have some things in there that they're doing a little bit better on their website than ours.

I ran across another company back in Georgia Solar Dimensions. I noticed at the bottom of their site that they used WebPlanex. That's how I found them was because they had built Solar Dimensions a website. At the time, the Solar Dimension's website was, by far, the nicest site I had seen of any tanning salon in the country. When you're looking at a website, you have to envision it for your type of business.

Could you provide a sense of the size of this initiative in financial terms?

It cost under $10,000.

What is the status of this engagement?

It lasted from September, 2015 to March, 2016. It was a six-month project, but that wasn't because of them. It was because of me just changing my mind and whatnot. It was a six-month project. There was no rush because I already had an existing good website. I was just really taking my time, making changes. There was a design change. They're very reasonable on any sort of additions cost-wise. 

Could you share any statistics or metrics from this engagement?

From a design perspective, when a client goes to your website, that's their first impression of your business. I really feel that WebPlanex brought my business to a more upscale appearance with the new website. Obviously, being able to purchase gift cards on the site also helped.

The other nice feature that we did map with our previous site was when someone does enter their email, they can download a voucher for the particular service that they want. They helped increase our business because we have a variety of services. Now, they can choose the type of service they want, download the voucher right on their phone or computer to show it to us when they come in. Now, we have customers calling on the phone and saying, "I have a voucher for this or a voucher for that." I've definitely noticed an uptick in business because of that.

How did WebPlanex perform from a project management standpoint?

WebPlanex were excellent. They're so great about getting back to you the same day. Obviously, I realized that dealing with someone in India and, obviously, they're working on a bunch of other projects as well. Whenever I would email them, 99% of the time I always heard back within the same day.

What distinguishes WebPlanex from other providers?

They follow up, they pay attention to detail, and they do not nitpick for every little thing when there's a change. What really stood out as well at the very end of the project when we were switching over from one server to another, the .la registry was just not been responsive at all.

These guys just spent night after night or, in their case, day after day making sure that everything got handled the right way. They didn't even charge me for that extra time to switch over. They computed it as the switching over is something that's included. I didn't get a bill for like, "Oh, well we had to spend an extra five hours doing this." They did what needed to be done. They got it done on time and were very responsive in their replies.

Is there anything WebPlanex could have improved or done differently?

No, not at all. I would definitely use them again.

Please describe your organization.

Our website is a platform for people to come together and create groups of up to five members. The idea is if people wanted to learn something or do something, they would create these groups using the website as a platform.

What is your position?

I am the CEO.

What business challenge were you trying to address with WebPlanex Infotech?

My company is looking to develop this website to get people together in smaller groups. This is the only project we're doing right now. We haven't hired anyone yet. I'm a mechanical engineer, so I needed external help to get this thing developed. That's why I got in touch with WebPlanex.

Please describe the scope of their involvement in detail.

It was the complete development of the website, so from the design aspect – designing all of the pages – to the actual programming and everything else. I gave WebPlanex a technical description of what I wanted the website to accomplish. From there on, we had numerous meetings with them to come up with a design and different functionalities for the website. They built the whole thing.

How did you come to work with WebPlanex Infotech?

I went onto Freelancer.com with my idea to see who I could get to build this website. In Freelancer, you get many responses when you post a project. Of the different responses that were posted, their response was the most reasonable and most professional. Many people were bidding low, and I figured it wasn't that simple. When I looked at their bid and response, it seemed like they would be a reliable company to go with for this project.

Could you provide a sense of the size of this initiative in financial terms?

It cost $2,000.

What is the status of this engagement?

We're still working with them [as of August 2016]. We're going through some final details at this point to finalize the website.

Could you share any statistics or metrics are you hoping to drive?

I think it's too early to tell. I haven't even launched the website yet.

How did WebPlanex Infotech perform from a project management standpoint?

I've been impressed with the work, and they [WebPlanex]'ve been easy to work with in terms of incorporating my comments and changes. They've been receptive to my feedback. I found that helpful. They do a good job of responding back to comments in a document and incorporating the changes. They try to get back to you with changes in a reasonable time.

What distinguishes WebPlanex Infotech from other providers?

I think it was easy to do business with WebPlanex because they're always willing to listen to you and incorporate your feedback. They're friendly folks to work with. They seem to be doing a good job with their technical aspect as well.

Is there anything WebPlanex Infotech could have improved or done differently?

The one thing I think they could improve is the language. I had to correct many grammatical things on the website, so I think that's their weak area. 

Introduce your business and what you do there.

Our company collects customer feedback for our clients by scraping the Internet. We also analyze the feedback and show our customers what they are doing well and what they need to improve based on customer feedback.

I am the Chief Executive Officer and founder of the company.

What challenge were you trying to address with WebPlanex?

When we started, there was nothing. Together with WebPlanex, we built the application as it is now. The goal with WebPlanex was to build a big part of the application. They didn’t do all of it, but they did a large part of it. The databases, the skin for the database, and the user interface is what they built.

What was the scope of their involvement?

The application does three main things. One is collecting feedback. We’re doing that by scraping booking and review sites for feedback, like TripAdvisor, Yelp, and those kinds of sites. We are scraping that on a daily basis for our customers, and we’re using Mozenda for that. It’s a software company that you can use for scraping the internet. Besides that, we have a tool, and that is what WebPlanex developed. It is a certified tool our customers can use to send a certified feed to their customers. We have basically two things scraping the internet, and we have the tool for a certified feed. They used PHP to develop it.

How did you come to work with WebPlanex?

I first started with Upwork. That was three years ago, and at that time it was called Elance. Later on, we started to work together outside of Upwork on a direct basis.

How much have you invested with WebPlanex?

It cost approximately $20,000.

What is the status of this engagement?

They are still working on a project right now.

Could you share any results of the engagement?

They built the application from scratch, so their work is pretty significant. I’m sure there are other companies who could build it as well, but I think they did a great job. What we have right now mainly is built by WebPlanex, so they were really important for our application. They also built the foundations. I use other developers for other projects, and the application is built by them, which is not something WebPlanex does, but it’s based on the foundations that WebPlanex built.

How did WebPlanex perform from a project management standpoint?

I don’t know if they do this in general, but this is how we are working. I basically make a functional design, and we don’t create huge reports or technical designs. I make a functional design of a page, name the functions and what it should do, and based on that, I get a quote and a timeline. They are doing what we agreed to. Later on, we refine the whole process, but we don’t spend a lot of time on creating reports or technical demands. I basically say what I want, I get a quote and a timeline, and they normally keep within the time frame and within the budget. Sometimes I expect something and don’t get it right away. I think it’s within the assignment I gave them; you always have a gray area. WebPlanex are always willing to do the best and do it within the budget.

What did you find most impressive about WebPlanex?

I think their strong point is communication. You can reach them all the time and you always get a quick response, which is important for me. They are really flexible in working. Also, they just do the job. They’re always thinking with you and helping you, and I think that’s a strong point. When something can’t be done, they will tell you that what you want is not possible, but if you do it a certain way, then they can handle it.

Are there any areas WebPlanex could improve?

I think their design could be improved, but that’s also a matter of taste. I use another designer for my functional program.