Could you share any statistics or metrics from this engagement?
The app has been very successful. We officially launched the product on November 18, 2016. On May 13th we launched the digital card aspect and re-evaluated our value proposition in March and basically just converted the app to be a dedicated digital business card with great network and the lead nurturing tools. So ever since May 13th, our downloads have been through the roof. The feedback has been very positive from our users both on social media reaching out to us and also in the Apple store leaving reviews. The app is not buggy. It works as advertised. Being that we’re an early stage startup, that’s really essential to the overall growth of the app. That’s been a plus for us. From November 18th all the way up until today, the app has only had like five crashes and that may have just been random. It’s a solid app. Our users are loving it, and it’s showing by steady growth. It is the first ever multimedia digital business card with in-app support for video, audio, and graphics. This could not have been accomplished without a team dedicated and fully vested in the process because it was not easy but that's what you get from WebMob Technologies. A team of professionals fully vested in the process and the success of the project.
How did WebMob Technologies perform from a project management standpoint?
Besides the Project Manager, I would say we had probably four developers, to my knowledge. I’ve never had direct access to individual Developers, but the Head of the company, Pramesh [Founder, WebMob Technologies], I’ve had discussions with. I spoke with Darshini [Project Coordinator, WebMob Technologies] a couple of times a week. It just depends on where we’re at. My skill set, I am a Senior Level Graphic Designer. In that aspect, I understand how clients can kind of nag you at times and when a developer or a designer or artist are in that zone, it’s kind of best to just let them be. So I only reach out to Darshini [Project Coordinator, WebMob Technologies] when we are approaching a milestone or if I have a question or if I have an idea that I want to bounce off her to see, firstly, if it can be properly implemented and, secondly, what a workable solution might be.
What did you find most impressive about WebMob Technologies?
What makes WebMob Technologies a great company to work with is their team. Darshini is our project manager and she is amazing. She's very knowledgeable of tech, code, web, and best-practices. Request and suggestions are always delivered to the developers in the context in which we spoke. The developers are highly skilled and can do just about anything you can think of and I'm not exaggerating. We bring a lot of ideas to the team. We discuss them and take into account all the variables. We create a plan and their team executes that plan. Our results speak for themselves, which is evident in our user downloads, user retention, and user comments.
What has stood out to me the most, with working with WebMob Technologies, is the skill level of their developers. Our app is not and has never suffered from code errors or crashes. The application is solid and does what it is advertised to do. Being a startup and introducing new technology, you don't have second chances. A buggy app can be detrimental to your company's growth and public perception, so you really have to get it right the first time, and partner with a company, if you don't have your own development team, that is reputable, knows their stuff, and can deliver a rock solid product.
Is there anything WebMob Technologies could have improved or done differently?
Their professionalism and craftsmanship skill set, I’d give a 10. With all of us being professionals, there’s always something we can improve on. I don’t have anything negative to say about WebMob Tech. The only thing that we’ve experienced really early on was basically we came out with a feature and invested a lot of money into it, but the research wasn’t properly done. I thought it was going to be pretty seamless, but we ended up having to set up an account with Microsoft and had to set up an account with Azure, which incurred additional costs and time. That wasn’t detailed when we originally spoke about the feature. That just had to do with properly doing all of the research based on the idea, the implementation, and execution of the app, and doing the proper research to make sure that if there are additional steps, let that be known in the full scope in the initial meeting. So that way, us as business owners can make the decision if we want to move forward with it or if we’ll just table it for another day. We experienced that, addressed it, had a meeting, it was discussed, a solution was put in place, and to this day we haven’t had the issue.
Do you have any recommendations for others considering working with WebMob Technologies?
The only thing I would suggest for anyone is that when you’re building an app, we all have great ideas in how we want the app to work, but you have to be very detail oriented when you’re dealing with developers because they develop what your vision is and if you haven’t fully thought it all the way out, then once you get into the building stage, there may be two additional steps, where those two additional steps will incur a cost. It’s always great to think your idea all the way out, put it on paper, have an initial meeting, and go through that vision and those features line by line. Ask them. Get their insight. That way once the meeting is over, you have a full scope; they have a full scope of their deliverables, and the pricing will reflect that.