What evidence can you share that demonstrates the impact of the engagement?
Because it’s an internal tool, I only use it to keep track of the work we do. Our team uses it to create SEO reports for some of our clients. The solution makes my work a little easier by providing a lot of depth and data that I need, all in one place.
How did Webiotic perform from a project management standpoint?
Webiotic was very good, professional, and detail-oriented. I share similar characteristics, so maybe that’s why we had a good thing going. Our iterative approach ensured that everything was how we wanted it to be. They dove deep into the details of every feature and aspect of the application. Before COVID-19, we spoke at least once a week, but it has since died down. It’ll resume when this health crisis is over.
What did you find most impressive about them?
Their attention to detail is impressive. I haven’t worked with many companies in the past so I can’t compare, but they were detail-oriented and I really appreciated that. A lot of other companies often drop the ball in this area.
Webiotic gave me all the attention I needed with weekly phone calls, keeping track of the progress, and taking their time. It was a long process but I never felt like it was rushed. They really gave me the feeling that I was an important client and I liked that.
Are there any areas they could improve?
No one is perfect, but there’s nothing that comes to mind. This may be because we already had a long-term working relationship before the engagement.
Do you have any advice for potential customers?
Come prepared when you initiate the engagement; that goes for any development company. You have to know what you want to convey. At the end of the day, Webiotic will develop what you want, so it’ll be a lot smoother and easier if you come prepared with the details and features you want.