What evidence can you share that demonstrates the impact of the engagement?
We’ve got two websites. We sell digital football plays to everybody from people in the NFL, all the way down flag football. We’ve got 30,000 plays on it and it’s what we call our Spartan Web sites.
We have another website that over the years we've converged into a coaches’ community, so it's free. We give coaching help over a period of the last two years. We’ve pivoted with that website which has around 600,000 visits. That’s been excellent for us. Everything she's done from the help with the website, to help with social media, to just general advice about anything. They have been a lifesaver for First Down Playbook.
How did WeBii perform from a project management standpoint?
They use a tool that reports like Trello. She reports on the project, so I can go in and keep up. You know but for the most part, she knows our company and website so well that we don't even have to screen share. Every time I'm back in Austin I try to make sure to get to see her. I like them very much.
What did you find most impressive about WeBii?
To me, it's still a people person world. If I call up and I can't talk to anybody for two days, then that's a problem. And that's never the case with them. That’s what they do better than anybody else. I think that the other part is that they get people like me.
And then a lot of times we can be in a situation like “Charlie, you think you want to do that, but here's what you probably want to do.” Those are the things that are important to me in this small business and that's what I've gotten there.
This is no exaggeration. I emailed Jackie this morning at 3:00. My guess is she's probably answered it already.
Are there any areas WeBii could improve?
Always room for improvement in communication and the ability to understand exactly what you're trying to get done. There's some disconnect between me and the people that work under Jackie.