What evidence can you share that demonstrates the impact of the engagement?
They’ve done a great job with the SEO—we’re now visible on the first page of search results. We also receive multiple quote requests every day, even without doing targeted digital advertising. The change was incredible. In the four years before we redid the site, we never generated any leads from it, but now we get 10-20 leads per week. Business has gone so well that I’ve been able to invest in more moving trucks and increase my staff.
How did WEBBC perform from a project management standpoint?
It seems like it’s a bit disorganized and that maybe they’re stretched thin trying to help all their clients, but we’ve gotten the code and the results that we need.
What did you find most impressive about them?
They’re always available when we need to get ahold of them. We keep in touch by phone, text, and email, and they’ll respond even very late at night if we have questions.
Are there any areas they could improve?
Sometimes I’ll call and ask them to make a change on the website, and they’ll say they understand, but then they don’t remember the following day. They might need a better system for taking project notes.
Do you have any advice for potential customers?
I’d recommend giving them a try. It changed our business a lot.