Webalize

BACKGROUND

Please describe your company and your position there.

Simple.pl is a B2B financial services provider, offering several types of financing for SMEs. At Simple, I was responsible for business and product development of the Simple.pl platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize?

We hired Webalize to help us optimise user experience of our online auditing tool, which included redesigning both the registration process and the raport itself.

SOLUTION

How did you select this vendor?

I had a chance to work with Webalize co-founders before and I was confident that they would deliver the project.

Describe the project in detail and walk through the stages of the project.

They began the work by analysing the data we collected in Google Analytics and understanding the target audience needs as well as business context of the project. Only then the designer started introducing changes to the designs.

The process was divided into iterations, so we had plenty of room to submit our feedback. We also conducted several usability tests during the process, which really helped to broaden our perspective. Once we agreed on the final design, the designer prepared the mockups other service provider could take care of implementing them.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a full-stack product designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new designs are still under development, so we can’t share any measurable outcomes yet. However we conducted several usability tests during the process and the overall reception was very positive, so we are pretty confident about the results.

How effective was the workflow between your team and theirs?

The workflow was effective, we always knew what was happening in the project and the designer we worked with was very responsive.

What did you find most impressive or unique about this company?

Understanding of the subject of the project and the financial industry at a high level. We were also impressed with their perfect communication.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Power Engineering Academic Study Group at the Warsaw University of Technology organize enthusiasts of energetics and modern technology. Participants strive to revolutionize the energy industry in Poland, addressing the challenges of the energy transformation, environmental protection and the problems of modern technologies.

They gain valuable experience, incl. conducting research projects and participating in design competitions or hackathons.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize, and what were your goals?

Polish power engineering market lacked a complex database which gathered information about the power units currently existing in the system. Our organisation rose up to the challenge and decided to provide a wide range of potential users with a usefull base which would be simple to comprehend for everyone.

We hired Webalize to help us with achieving this goal by developing a brand new website which we called "Energetyczna Mapa Polski" ("Polish energy map").

SOLUTION

How did you select this vendor and what were the deciding factors?

Firstly, we have roughly estimated the budget we could have spent on the project. Then we searched for the possible vendors - mostly online. The shortlisted vendors were asked to present the possible range of solutions and features they could have provided in this budget.

Webalize offered both the widest range of features and showed the most in-depth interest and understanding of the subject.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of our cooperation included UX/UI design and web development as well as integration with several data sources. Webalize started with Concept phase, during which they drafted structure of the platform.

Then they moved on to the Design phase, where rough wireframes were turned into visual interface. During development phase, they used Laravel & Redis to deliver back-end layer of the application, and ReactJS to create the interface.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people working on the project. Marcin held a designer role and was responsible for the contact with us - the clients. Adam was responsible for the backend part of the site and Konrad was working on the frontend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As this is the first site regarding the power sources in our country it is hard to estimate it's immediate impact. However we have been approached by potential site Users who gave as some feedback.

The project also became very popular in the media as it was mentioned a few times in web articles and newspapers. Moreover, as a launch event we have organised a conference called "EMPower" with many interesting guests and experts.

Describe their project management style, including communication tools and timeliness.

The main tool used was Trello. We as clients were also granted access to the board which helped us stay up to date. As we have agreed on the early stages of the project Webalize was free to try out new solutions to develop their portfolio and acquire new skills.

What did you find most impressive or unique about this company?

Webalize is very professional as well as easy going. We really appreciated the way of communication which was friendly, understanding but also meaningful which helped precise our joined goals.

Are there any areas for improvement or something they could have done differently?

As we have discussed, we should have focused more on the database part in the early stages of the project. Then we woulld have avoided a few simple yet time-consuming fixes and improvements.

BACKGROUND

Introduce your business and what you do there.

I’m a psychotherapist, and I have a small psychology office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webalize?

I used to work for a bigger company in public healthcare. When I started my own business, I wanted to be recognized in my local area so that people could get to know me and ask for a consultation. Therefore, I needed a simple website to inform potential patients about my techniques and services.

SOLUTION

What was the scope of their involvement?

Webalize built my website. They had several ideas on how to create a more interactive design, but I wanted to keep it simple because I wasn’t allowed to advertise or add many links to it. 

The website featured information about my services, contact details, and pricing. They prepared several versions, and then they moved on to develop the website when we agreed on one design. Initially, I only provided an idea and the text for the website. They were quick to deliver and did precisely did what I asked them to do.

They also provided the hosting for the website.

What is the team composition?

I worked with a web designer and a web developer. The web designer was my main point of contact.

How did you come to work with Webalize?

A friend of mine told me about them. They said that Webalize was reliable and good at what they did, so I was confident that they’d be a good fit for me. Moreover, they were very intuitive and detailed, and the team wanted to do the best work.

How much have you invested with them?

I spent around €500 (approximately $570 USD) on this project. 

What is the status of this engagement?

We started working together at the beginning of January 2021, and the project was finished by the end of February 2021. However, I can get in touch with them if I need any changes.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website is perfect — it’s informative and makes people trust me. When I ask my patients why they got in touch and came to my office, they say that the website looked very professional and welcoming. Therefore, Webalize did exactly what I needed them to do; they delivered successfully.

How did Webalize perform from a project management standpoint?

They managed the project quickly and satisfactorily. I wanted the job completed fast because I was venturing on my own, so I wanted to have a website as soon as possible. The team was able to do it, and they also managed everything professionally.

We mainly communicated over Zoom and email.

What did you find most impressive about them?

They were very trustworthy and did what they promised. They also had an excellent taste — Webalize was spot on with the aesthetic and colors for the website, and they had great opinions about it.

Do you have any advice for potential customers?

Open communication is the key. At first, they didn’t understand the specifics of my work, but when I explained why I couldn’t do some things on my website because I’m in the mental health sector, they understood and followed my specifications.

BACKGROUND

Please describe your company and your position there.

At Księgowość Dla Spółek I’m a shareholder, responsible among others for marketing and branding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize, and what were your goals?

We hired Webalize to help us completely redesign and rewrite our website into a newer and more reliable PHP framework. We also needed rebuild our current CMS, to have more flexibility while optimizing our blog posts for SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

In fact, Webalize is our client to whom we provide accounting services and they offered us support with rebuilding the website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, Webalize investigated the previous website and identified areas for improvement both within fields of SEO and UX. Then they moved on to the redesign process, which took several weeks to complete. Once we agreed on the designs, they proceeded with coding and building the CMS. Then we had a chance to double check everything on their test instance and add some finishing touches before launching. The launching process itself was seamless and was conducted without any negative impact on our search rankings.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of two web designers and two web developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launching we have received plenty of positive feedback from our clients and our ranking positions started to slowly increase. This new design definitely makes our business appear more professional and trustworthy. Also, now that we have a proper CMS, we can edit virtually any piece of content on the website, including SEO parameters, without having to ask developers for support. It has already saved us a considerable amount of time and money.

Describe their project management style, including communication tools and timeliness.

It was highly effective. The Webalize team proved to be very engaged in the process and kept the project going at a great pace.

What did you find most impressive or unique about this company?

great design, punctuality, modernity, practicality of solutions

Are there any areas for improvement or something they could have done differently?

Everything was excellent

BACKGROUND

Introduce your business and what you do there.

I’m the head of sales and marketing at Creamy, a Polish cosmetics manufacturer and seller.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webalize?

We wanted to optimize our existing website because its performance on Google was really bad.

SOLUTION

What was the scope of their involvement?

Webalize redesigned our site’s front page and purchase path, and they optimized certain technical capabilities, looking to get better scores on Google Analytics. For the redesign, they based their work on our brand identity, but they started developing the site from an existing code. However, they built the purchase path and a video-on-demand (VOD) service from scratch.

On top of cosmetics, customers can buy 7-day plans to see our videos. Webalize designed the whole user journey related to this service, including the use of codes to get access to the platform.

Although I know that Webalize can build websites from scratch, they built ours on WordPress. Additionally, they did some technical SEO work on the site, like shortening category names and changing picture sizes, but that wasn’t their main focus.

Currently, they’re developing the graphical side further. For example, they’re doing 3D renders of our products. Overall, they’re focused on creating an excellent UX for our website.

What is the team composition?

I’m working with Marcin (Product Designer & Co-Founder) and Konrad (CBO & Co-Founder) on a regular basis. I’m also working with a lady who is much more focused on graphic design. 

How did you come to work with Webalize?

I already knew Webalize, from when they helped me set up my own blog. My need at the time was the same: I had done something on my own, and they helped me do it properly. Someone recommended them to me initially, and I liked what they did for me then, so I kept working with them.

How much have you invested with them?

We’ve spent around €150,000 (approximately $172,000) over the last six months. Their price is 80 Polish Zloty or around €17 (approximately $20 USD) per hour.

What is the status of this engagement?

We started working with Webalize in January 2021, and our engagement is ongoing. They keep implementing changes on the website, and they recently built a new landing page for me.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very satisfied working with Webalize, and I highly recommend them. Our metrics are complex because many things outside of Webalize’s scope influence the performance of the website. However, I can say that it loads much faster now, and our bounce rate is lower. Additionally, we’re getting much more traffic from paid search campaigns than before, and overall, our website is better than it used to be.

How did Webalize perform from a project management standpoint?

Webalize always sets reasonable timelines and meets the deadlines; that’s why they’re professionals. They’re also very responsive, no matter what time of the day we reach out to them.

It’s great to communicate and collaborate with them because they feel like true business partners. If I have many ideas, they prioritize them and tell me which ones are possible and which aren’t. We use Toggl for time tracking and Trello for communication.

What did you find most impressive about them?

Webalize is not a standard, rigid, and process-oriented firm; they’re very flexible, responsive, and capable of making great recommendations. Although they don’t specialize in web strategy, they’re growing, and they share their knowledge as they do so. Additionally, they constantly propose solutions and time estimates so that we can keep going and move into the next stages.

Are there any areas they could improve?

I don’t see any area of improvement for now. I really like working with Webalize.

Do you have any advice for future clients of theirs?

I don’t have any particular advice; they’re really easy-going. We don’t have to do something special because they’re really engaged in what they do.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a Polish law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webalize?

In order to convince people to work with us, we needed to present our case portfolio and business offerings, so we asked Webalize to develop a lead generation website.

SOLUTION

What was the scope of their involvement?

Webalize provided us with a few of their services starting with creating a new logo and branding. They presented us with a few proposals for the logo design and we chose the best one — they didn’t just give us different mock-ups, they had charts and discussed the requirements in great detail.

They then developed a CMS that’s customized for our needs, including a form for client acquisition — the additional information given by the client helps us provide the best service possible. Furthermore, they built our website using WordPress.

What is the team composition?

We worked with one UX researcher, one brand designer, and several programmers.

How did you come to work with Webalize?

One of my colleagues went to school with someone from Webalize, and she recommended them to us.

What is the status of this engagement?

We worked with Webalize from April–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve shown the website to my colleagues, family, and potential clients, and they all thought it looked unique from the majority of law websites in the market.

I’m really happy with Webalize’s work because they implemented some features that have never been seen in our industry. They react fast and they deliver what we want.

They had a holistic approach to the project and took all our issues into consideration. Webalize is a professional company that worked fast and was very collaborative. Moreover, the site has been helping us acquire new clients — we wanted a more elaborate contact form and Webalize delivered it to us.

How did Webalize perform from a project management standpoint?

They worked very fast and met every deadline. The delays came from our side, which they had no problems adjusting to — they motivated me to move with agility and spoke to me in a pleasant and approachable way.

We used email, and Webalize set up some web tools where I could collaborate on the content, check the progress, and make comments.

What did you find most impressive about them?

We like that they approached every roadblock by identifying solutions first. They were quite young, motivated, and highly engaged.

Are there any areas they could improve?

We really liked their skills and technical approach, so I can’t think of anything they could improve on.

Do you have any advice for future clients of theirs?

If you’re thinking of working with them, you need to be prepared because Webalize works fast.

BACKGROUND

Please describe your company and your position there.

At Omnipack, we provide full-stack fulfillment services for eCommerce. Every day we support companies in delivering Amazon-grade customer experience, regardless of their scale and without them having to invest into logistics. Within Omnipack structures, I am responsible for managing marketing activities as Chief Marketing Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize, and what were your goals?

We primarily hired Webalize to help us with web development and UX/UI design of our website, however they also supported us in motion design and overall digital optimization. During the course of our cooperation we’ve completed several major projects, including creation of custom CMS for managing all of our landing pages and launching a custom-built lead generation form on our website

SOLUTION

How did you select this vendor and what were the deciding factors?

As a business we wanted to increase the conversion rate of our online lead generation form and gain the ability to quickly launch customizable landing pages which would enable us to rapidly expand our marketing efforts to new markets.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first we focused on improving conversion rate of our online lead generation form. Webalize team was partially responsible for designing, and fully responsible for developing this two-step form. After deploying our new lead form we saw a major improvement in conversion rates, and therefore decided to start using it throughout our landing pages.

At this point Omnipack was about to expand to a number of new markets, which created the need for optimizing the way we managed our landing pages as well as their conversion rates. Having consulted the matter with Webalize, we went on to create a custom platform for managing all of our landing pages in one place.

They have completely redesigned our landing pages and developed the platform from scratch in just under 3 weeks. As a result, we are now able to launch highly converting, customizable landing pages in a matter of minutes.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of two web developers and a product designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far the landing pages with the built-in lead form have proved to reach stable conversion rates of nearly 20%, which is very satisfactiory from our business standpoint. Thanks to simplified landing page creation process we also have much more agility when it comes to launching marketing campaigns on new markets

Describe their project management style, including communication tools and timeliness.

Our workflow proved to be highly effective. It was based on kanban methodology, however Webalize was keen to adapt it so that it fitted our business needs.

What did you find most impressive or unique about this company?

Webalize was fully engaged in project and made every effort to provide the best and flexible solutions. A crucial thing during cooperation with Webalize is their attitude to problem solving and very short response time.

What distinguishes Webalize from the competition is their good and proven solutions with quick implementation. In addition, all projects have always been tested by them and implemented with no bugs

Are there any areas for improvement or something they could have done differently?

There are no significant issues for improvement.

BACKGROUND

Please describe your company and your position there.

I am a Board Member, of a non profit organization "Pora na Seniora" that is focusing on the activation of elderly people, focusing on minimizing their social isolation. This activity has been planned before the Pandemia, where now it is even more of actuality

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize?

we hired Webalize to create from scratch our website. the site besides company information and key words positing has web shop capabilities and Internet payment functionalities implemented

What were your goals for this project?

• creation, encoding and hosting of a company site
• creation of a store with on-line payments
• use the portal to support brand awareness build
• link the poral to social media services

SOLUTION

How did you select Webalize?

Webalize was recommended to us by a very satisfied customer of them. After the first meeting we decided to work together.

Describe the project in detail.

We hired Webilize to invent and implement our company site with web shop capabilities and Internet payment functionalities. We provided logo, naming, texts and graphics.

Webalize came with a portal concept, way to position it in the Internet, cross link with social media accounts. They were responsible for the page concept, UI design, encoding and connecting it to internet payment companies and is today responsible for its hosting and maintenance.

What was the team composition?

There were 2 teams working with us, where we had 2 SPOCs:

• graphic and UI designer
• a team of encoders working on the project that we do not have the details and nor direct contact with, besides of the SPOCs

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we are still at the initial stage of band awareness build, where the main goal was to start the site, start sales. we do have visitors, that are happy with the webpage outlook and we do have sales of our inventory.

How effective was the workflow between your team and theirs?

it was a very effective approach:

• during weekly meetings, project status presentation, with concepts or beta version of the page presentation
• corrections and tasks with timeline agreed during meetings
• status overview during those meetings

What did you find most impressive about this company?

We were impressed by their open minded approach and flexibility. The above was linked with a consistent project approach to the tasks, using cloud based tools for internal and external communication. Webalize positively impressed us by their out-of-the-box thinking and over the average involvement in the process.

Are there any areas for improvement?

all good, we do not have any specific comments

BACKGROUND

Please describe your company and your position there.

We are a company producing professional security systems, such as closed-circuit television (CCTV), access control (KD) or burglary and assault (SSWiN) systems. I am the owner of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize?

Website preparation

What were your goals for this project?

Old page analysis Analysis of the clients we reach Preparing a page that represents what we are in an accessible way Promotion of our offer

SOLUTION

How did you select Webalize?

After getting acquainted with the offer of Webalize and the competition, I chose their offer

Describe the project in detail.

• Defining our needs and presenting what we do, what our expectations are
• Decision what form of the website will be best for us
• Work on materials on the site
• Work on the appearance of the site
• Tests and checking the site

What was the team composition?

We worked with project managers and the technical department

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The cooperation was very smooth, corrections were made on a regular basis.

Webalize presented us with different options for deliberation and arguments for making a breakthrough. Project we finished after 3 month.

How effective was the workflow between your team and theirs?

Collaboration was smooth, Webalize's responses to our needs were immediate.

What did you find most impressive about this company?

Very extensive knowledge, professionalism, openness to contact, looking for solutions, very quick response to our questions, great independence, preparation of ready-made solution options. looking for solutions tailored to our needs.

Are there any areas for improvement?

I didn't notice such areas

BACKGROUND

Please describe your company and your position there.

Head of Marketing at factoring company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webalize, and what were your goals?

We hired Webalize to refresh our website. The main goal was to introduce new products to the website and to fix the website code.

SOLUTION

How did you select Webalize and what were the deciding factors?

We chose Webalize because of our long-standing partnership. Webalize is very responsive, well-organized and they understand our business needs very well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Refreshing the website - visually and functionally. The project uses the latest technologies in line with international trends.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of two people, a graphic designer and a web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very pleased with the result of the project. We got exactly what we agreed.

Describe their project management style, including communication tools and timelines.

The project was conducted in accordance with the agile methodology. We mainly used e-mail and trello for communication.

What did you find most impressive or unique about this company?

Speed of action and knowledge of the latest technologies.

Are there any areas for improvement or something they could have done differently?

Nothing needed to improve, everything was great.