Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
There have been four big lasting benefits that we have received since using the tool. The first is the work time that we saved. It’s a faster registration, faster tracking of candidate status, easier access to candidate data and contact information, and easier search of candidate history. We also have a built-in reporting function; apart from keeping the candidate data, it does live reporting with one click. We are able to create reports and presentations much faster than it was previously done when manually added. It is obviously saving us time.
It is now a simplified workflow because a lot of statuses and other information is automated in the tool. If we answer one data point, it brings another with it, which saves time. Within our internal organization, anybody can access data when HR provides access. Managers can access the tool and have their information. It is obviously so much faster for everybody to check that than to go and find someone in HR or recruitment, ask for the data, and wait for their replies.
We can say that the candidates’ and hiring managers’ experience has developed since we started using the tool because everything is so much faster; the faster it can go back to the candidate, the faster we can fill the position. These are the main results from using the tool.
How did Webabstract perform from a project management standpoint?
They are smart, accurate, and up to date. We always had access to the information when we needed it. Our contact person was always fast on replies. We have kept our regular meetings to keep things going smoothly. If there were any miscommunications or misunderstandings about what we had requested, or if we didn’t give the information accurately enough, they were fast at correcting small or even big changes. It was really smart of them not to bring everybody but just the person who is responsible for that phase during the development of the tool.
What did you find most impressive about Webabstract?
What’s unique is they build the tool around the customers instead of having one product that they would like to sell. They personalize it for the need and for the purpose that’s required. That was the thing that really stood out when we were doing our research.
Are there any areas Webabstract could improve?
This is not a fault but a fact that’s currently happening which they can look into—namely, developing relationships or incorporating with bigger companies. As a client, we work with bigger, global tools that cannot be changed easily. It would be nice if we had the option to link our tool to that. That was the only thing that we couldn’t find a solution for.