What was the scope of their involvement?
They are our community manager for our social media accounts on Facebook and Instagram. Our Google AdWords account, website design, and email marketing are under their control. They also oversee other paid media services as well as marketing advisory and graphic design.
What is the team composition?
We have two points of contact. We speak with our account manager weekly and with our other contact once a month.
How did you come to work with Web360?
Initially, we found them through an internet search. We interviewed different companies and liked the way they worked. It’s difficult to find a company in this area with their level of experience. They were willing to adjust to our budget, and we felt they were the right choice.
How much have you invested with them?
Our annual spend, not including ad dollars, is about $20,000.
What is the status of this engagement?
We started working together around May 2014. We’ve moved addresses with them, and the engagement is ongoing.