IT, that works.

We are a family-owned I.T. Company and we’ve been at it since Microsoft launched its first browser.

Since 1996, we are here to bring solutions to your business ‘online’, harnessing the latest technology, only intended to bring out the best of your business.

We are grateful to have worked with clients from various parts of the world and look forward to expand our outreach further in ways of foreign conglomeration. Although, a sizable proportion of our experience has been in dealing with local businesses of various sizes (the bigs, the smalls, and the start-ups).

Our greatest strength is our proactive team, always on its toes to take that ‘extra-mile’ whenever needed, and always ready to respond to the client irrespective of the time-line barriers.

We work beyond boundaries, just like our solutions. We’re always ready.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
1996
Show all +
Austin, TX
headquarters
  • 8027 exchange dr, suite 9
    Austin, TX 78754
    United States
other locations
  • 1311 Shapath 5
    Ahmedabad, GJ 380015
    India
  • IT Park
    Cebu City, CEB 6000
    Philippines

Portfolio

Key clients: 

The Women's Memorial, Sherri Hill, Inc, Cypress Industries, GTZ, ISRO, Everything Neon

Website Development for Sherri Hill Image

Website Development for Sherri Hill

One of the leading designer dress vendors, Sherri Hill needed help designing their website to withstand traffic peaks during crucial times. Web Mavens helped reduce loading time to under 2 seconds. Sherri Hill saw an overall increase of 150% of sales since last year. 

THE CAPTAINS COACH

Reviews

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E-Commerce Site for Science Equipment Manufacturer

"I valued that we had direct access to project managers. They were promptly available and had good technical abilities."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

To replace an outdated website, Web Mavens LLP developed a new e-commerce platform with a more modern backend system. They ensured that the new platform was SEO-compliant and could handle hundreds of products.

The Reviewer
 
501-1,000 Employees
 
Boston, Massachusetts
Marketing Manager, Science Instrument Manufacturer
 
Verified
The Review
Feedback summary: 

Web Mavens LLP delivered the site in time for a Q4 launch, which was sooner than expected. The team demonstrated exceptional project management skills in the face of aggressive timelines, and they adapted well to scope changes. Currently, they continue to provide technical support.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We manufacture instruments for the Life Sciences industry. Founded in 1900, we have multiple locations worldwide. I am the Strategic Marketing Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Mavens LLP?

We needed to update our e-commerce website for a catalogue spanning many dozen systems and hundreds of accessories. The current website platform was over a decade old and in order to grow revenue, we needed to identify and develop the website on new platform that was more conducive to SEO and digital marketing requirements of the day.

What were your goals for this project?

The primary objective of the project was to retain the ease and familiarity of the old website for customers but build the new website from the ground up using Drupal with successful integration to our order processing and CRM.

SOLUTION

How did you select this vendor?

Webmavens were highly recommended by acquaintance who had worked with them before. They were able to commit and meet our technical specifications as laid out in the scope document.

Describe the project and the services they provided in detail.

They designed, developed, configured and launched a new back-end system. The project began with a scope of discovery meeting with the mutual understanding that project requirements may change over time.

Once the initial agreement was reached, the work begun right away with testing and feedback at previously identified milestones. Changes and suggestions were well received and immediately implemented including new features that were not originally listed in the project document.

What was the team composition?

We had a dedicated Webmavens project manager who managed and communicated development on their end.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to launch the project earlier then expected and have the web portal functional in time for the all important 4th quarter. Given the positive experience during the development phase and their prompt availability, we entered into a service level agreement which continues to this day.

How was project management arranged and how effective was it?

Project management was effective and agile. They met most of our aggressive deadlines while also working to accommodate our new objectives.

What did you find most impressive about this company?

I valued that we had direct access to project managers. They were promptly available and had good technical abilities.

Are there any areas for improvement?

My recommendation would be to clearly outline project objectives with detailed list of technical requirements. Have frequent sync-up meetings to check-in on progress and identify any glitches early enough.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very readily and promptly available at all times of the day
  • 5.0 Cost
    Value / within estimates
    very competetive with unmatched customer service
  • 4.0 Quality
    Service & deliverables
    Quality was good. Sometimes multiple iterations are needed to reach the desired goal
  • 5.0 NPS
    Willing to refer

Software Development for Neon & LED Lights Company

"Their initial focus was on what we wanted and how they could help us achieve it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2013 - Ongoing
Project summary: 

Web Mavens LLP developed an open-source automatic order management software using PHP. They first worked on the design and then implemented the system. They continue to offer support and work on other projects.

The Reviewer
 
11-50 Employees
 
Austin, Texas
CEO, Neon & LED Lights Company
 
Verified
The Review
Feedback summary: 

The team produced an excellent solution, demonstrating their expertise and ability to deliver on requirements. They pay attention to detail and ensure that all testing is thorough while communicating well and managing work effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a neon/LED lights company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Mavens LLP?

Our orders were being managed on a spreadsheet, and it was becoming too difficult to extract the information we needed.

SOLUTION

What was the scope of their involvement?

They developed an open-source, automatic system for us using PHP. They worked using screenshots initially, then I sponsored them to visit us for a week and designed a system. We went back and forth a lot on changes. Two years after that, we worked on a different system for code management, which is much more simple.

We've since expanded into multiple projects, and we use them for every need tied to our business. That includes two more large projects, as well as any small tweaks that we want.

What is the team composition?

I interacted with Sawan (Senior Software Engineer, Web Mavens LLP). Initially, there were three people and now there are five in the team.

How did you come to work with Web Mavens LLP?

All the software would work for us, but none of it did exactly what we wanted—there would have to be a little compromise in either direction. One of our friends suggested doing a custom app, so we talked Web Mavens LLP and another company. I felt like Web Mavens LLP wanted a solution for us.

How much have you invested with them?

We spent $25,000 on one project, and $80,000 in total so far.

What is the status of this engagement?

We started working together in June 2013, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They deliver what they promise. The overall vision was to reduce the team: we had 20 people and right now, we’re a seven people company, but we're getting more orders, more revenue, and fewer customer complaints because our system is efficient.

How did Web Mavens LLP perform from a project management standpoint?

Project management is good. We're kept well informed about deadlines ahead of time as they progress from development into testing, which they're very dedicated about. They use Mantis and we also have weekly phone calls and Skype. We’re happy and impressed with them, particularly as the turnaround time is less than a day.

What did you find most impressive about them?

Their initial focus was on what we wanted and how they could help us achieve it. I liked that, because often when a custom solution is required, it's difficult to know exactly what is needed.

Are there any areas they could improve?

The limitation was Sawan came here but not the entire team. Right now, we’re working with additional team members, so we’d like to bring more people over too to give everyone the right exposure.

Do you have any advice for potential customers?

Tell them where the issue is and they might figure out a small change that can really make a big impact. We sometimes spent less because we used their suggestions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They commit to a deadline and deliver ahead of time. We knew we could count on them.
  • 5.0 Cost
    Value / within estimates
    I’m a customer who shops around. They are very cost-effective for what we get.
  • 5.0 Quality
    Service & deliverables
    For the most part, they did a great job, but sometimes we wanted it in 10 days and they said it would take 15 days. 
  • 5.0 NPS
    Willing to refer
    I referred a few companies to them.