Web Foundation

BACKGROUND

Please describe your company and your position there.

I'm the founder of GoJeo software. We create software for small to medium sized businesses, focussed on lead generation and social media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Foundation, and what were your goals?

We had 5 disparate software programs that we had developed over a 10 year period. We needed someone to come in and overssee them all. Troubleshoot and develop. We needed someone that could maintain all of our code and bring all rpjects forward on a continual development path.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended to Web Foundation and after talking with the team, found that they had the knowledge and skill to deliver exactly what we needed at a price that was competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Over a period of years and still ongoing, the Web foundation team have helped us launch 2 brand new SAAS products from scratch as well as integrated all of our saas products into a cetralised system. We are constantly developing with new ideas and enhancements which are planned, and delivered by the team. We also have troubleshooting and bug fixing as a normal part of software development which is always handled as a priority. Technologies include cloud infastructure on AWS and Google Cloud, php, laravel, javascript, angular 2, vue.js, mysql, mongodb, node.js, socket.io

How many people from the vendor's team worked with you, and what were their positions?

One core contact with up to 4 additional people on the team at any one time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have launched two new software products from concept to delivery as well as updated all apps continually over the years. We've brought in thousands of new clients and handled it all with the Web Foundation team

Describe their project management style, including communication tools and timeliness.

We primarily use Slack, with occasional email. Daily communication was with our primary contact. each week we receieved an email update of all tasks completed.

What did you find most impressive or unique about this company?

They're willing to problem solve and work with us as we created new ideas.

Are there any areas for improvement or something they could have done differently?

as we developed our projects, we did need to improve our documentation, this was alot from us and when addressed it - was met and agreed with straight away.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a video game software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Foundation?

We reached out to Web Foundation to augment our staff and assist with our development projects. 

SOLUTION

What was the scope of their involvement?

Web Foundation provides web development support for different projects, mostly relating to marketing applications and Android platforms. They've helped build some software from scratch and provided input while collaborating with our internal team. Most of the languages they've worked on include PHP, Angular, and HTML. Additionally, they've also provided someone on their side to assist with QA testing. 

What is the team composition? 

We're only working with one person at the moment, but we've worked with up to six developers and a QA person during busier periods. 

How did you come to work with Web Foundation?

We'd worked with one of their staff before, and he was working at Web Foundation when we approached him again. 

How much have you invested with them?

We've invested around $175,000 in total over the last couple of years.

What is the status of this engagement?

We've been working together since around March 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Web Foundation does a good job of measuring up to our internal staff, both in terms of the quality of work they produce and the amount of time it takes them to do it. 

How did Web Foundation perform from a project management standpoint?

Our project management team assigns work to their developers, but they've been good about following direction and delivering to our standards overall.

What did you find most impressive about them?

They're diligent, enthusiastic, and dedicated when it comes to delivering what is expected of them. Whenever issues arise, their team is also very proactive about solving problems. 

Are there any areas they could improve?

It would help if they worked to improve their verbal skills.

Do you have any advice for potential customers?

Make sure all aspects of projects are discussed in detail, providing as much clarity on deliverables as possible. There may also be some cultural differences when it comes to working with specific technologies (i.e., Amazon), so don't make any assumptions when creating the project requirements. 

BACKGROUND

Please describe your company and your position there.

I am Community Magaer at a Trading Coaching Platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Foundation, and what were your goals?

We hired for Development Website and App Application and all the things that come along with IT

SOLUTION

How did you select Web Foundation and what were the deciding factors?

We select it by good recession and best work

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We do have some calls to discuss the next steps , also we communicate via skype and other platforms ...if anythings needed they´re always reachable for us and solve problems rapidly

How many people from the Web Foundation team worked with you, and what were their positions?

I think its about 5 -7 people...developers...ceo..and It

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we had some things to do ...for website...app...and also for a platform and an admin panel...the deliverables were always on point

Describe their project management style, including communication tools and timeliness.

we can reach them always at any time...via phone, via mail, via call , via skype...everythings fine

What did you find most impressive or unique about this company?

They have fast communication and friendly approach, and the team's problem-solving skills are impressive.

Are there any areas for improvement or something they could have done differently?

no everythings fine

BACKGROUND

Please describe your company and your position there.

We sell a variety of goods online in the Netherlands through our website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Foundation?

We needed help developing and updating our website and hosting services.

What were your goals for this project?

We wanted to update our website to Magento 2 with plug-ins.

SOLUTION

How did you select this vendor?

They were introduced to us by another client.

Describe the project and the services they provided in detail.

Web Foundation hosted and created our website. They installed plug-ins and set up email accounts. They also tested to make sure everything worked as we moved online.

What was the team composition?

We worked with a project manager who then spoke with their developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We had a hard deadline because of the November and December sales time frame. Web Foundation finished the project exactly on time and had no problems at all.

How was project management arranged and how effective was it?

We communicated daily via scrum. Web Foundation brought professional communication skills to the table. 

What did you find most impressive about this company?

Web Foundation was able to get everything we needed done without any problems. They also had deep knowledge about Magento 2. 

Are there any areas for improvement?

No, not at this moment.