WEB DESIGN MARVEL

BACKGROUND

Please describe your company and position.

I am the Owner of Timothy De Clue Collection

Describe what your company does in a single sentence.

Our company is a leading e-commerce platform that specializes in selling personalized home decor items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB DESIGN MARVEL to accomplish?

• We hired Web Design Marvel to revamp our website and improve its overall design and user experience.

SOLUTION

How did you find WEB DESIGN MARVEL?

Online Search

Why did you select WEB DESIGN MARVEL over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from WEB DESIGN MARVEL were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a website redesign, incorporating a modern and visually appealing layout, optimizing the site for mobile devices, enhancing the product browsing experience, and implementing a streamlined checkout process. Key deliverables included wireframes, design mockups, responsive web development, and integration of essential e-commerce functionalities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were highly positive and demonstrated significant progress. We witnessed a substantial increase in website traffic, longer average session durations, and a significant boost in conversion rates. Additionally, the revamped website received numerous positive customer feedback, highlighting the improved usability and aesthetics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their proactive communication and regular progress updates ensured that we were always informed and involved in the project. The team was very active and answered to my concerns very promptly. These guys are generous.

What was your primary form of communication with WEB DESIGN MARVEL?

Email or Messaging App

What did you find most impressive or unique about this company?

They truly understood our vision and translated it into an attractive and functional online platform. Their expertise in user experience design and their ability to create a seamless and intuitive browsing and shopping experience were commendable.

Are there any areas for improvement or something WEB DESIGN MARVEL could have done differently?

We felt that the post-launch support could have been more proactive, as we encountered a few minor issues that required resolution. Overall, we highly recommend Web Design Marvell for their exceptional web design services.

BACKGROUND

Please describe your company and position.

I am the Senior Engineer of a software solution company.

Describe what your company does in a single sentence.

Our company provides innovative software solutions for streamlining business operations and enhancing customer experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB DESIGN MARVEL to accomplish?

• We hired Web Design Marvel to revamp our outdated website and create a modern, user-friendly interface that aligns with our brand image.

SOLUTION

How did you find WEB DESIGN MARVEL?

Online Search

Why did you select WEB DESIGN MARVEL over others?

• High ratings
• Great culture fit

How many teammates from WEB DESIGN MARVEL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a comprehensive website redesign, starting from wireframing and UI/UX design to front-end development and integration with our content management system. Key deliverables included a responsive website design, improved navigation, optimized page loading speed, and seamless integration of our existing content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It was great. We experienced a substantial increase in website traffic and user engagement, with a noticeable decrease in bounce rate. Additionally, our conversion rates improved, resulting in higher lead generation and customer acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Design Marvel exhibited excellent project management. They consistently delivered items on time, adhering to the agreed-upon milestones and deadlines. Whenever we had any specific needs or requests, they were responsive and proactive in addressing them promptly. Their communication was clear, and they kept us informed about the project's progress at each stage.

What was your primary form of communication with WEB DESIGN MARVEL?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Web Design Marvel was their attention to detail and commitment to delivering a tailored solution. They took the time to understand our business objectives and target audience, resulting in a website that perfectly aligned with our brand identity. Their creative design approach and expertise in user experience optimization were exceptional and truly set them apart.

Are there any areas for improvement or something WEB DESIGN MARVEL could have done differently?

While Web Design Marvel provided an overall excellent service, there were a few areas where they could have improved. There were a few instances where minor revisions took longer than expected, causing slight delays in the project timeline. However, they were receptive to our feedback and made the necessary adjustments promptly. It would have been beneficial if they had provided more regular progress updates during the design and development phases.

BACKGROUND

Please describe your company and position.

I am the Team Lead for Development.

Describe what your company does in a single sentence.

I am a Team Lead Development working at a game development company. It’s an app development company that focuses on creating mobile games and applications for its customers. My team and I also work directly with our customers on their projects and help them build their games faster and better.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB DESIGN MARVEL to accomplish?

• We hired Web Design Marvel because we wanted to create a game using expand our ability to create games using Unity and other 3D engines.
• Our goal was to be able to offer our clients services beyond just game design and development,

SOLUTION

How did you find WEB DESIGN MARVEL?

Online Search

Why did you select WEB DESIGN MARVEL over others?

• Pricing first our budget
• Company values aligned

What was the size of WEB DESIGN MARVEL’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One of our gaming projects was stuck at the start as our in-house team was unable to use the Unity game development tool. We wanted to use this tool because it is a widely-used platform that helps users to develop games quickly and easily. The scope of work was to create a new game using the Unity tool that could be launched on both Apple's App Store and Google Play. The project steps included:

• Choosing the type of game, we wanted to create (in this case, a first-person shooter).
• Creating assets for the game (enemies, weapons, environments).
• Developing levels for the game and testing them out in real-time with our team members.
• Creating levels that players could complete without dying or running out of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They delivered exactly what we asked for. They were able to give us a demo of the game, which is amazing, considering it was just an alpha build.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company's project management style was excellent.

What was your primary form of communication with WEB DESIGN MARVEL?

• Email
• Messaging App

What did you find most impressive or unique about this company?

They were very communicative and prompt in responding to our questions, which is one of the things I appreciated most about working with them.

Are there any areas for improvement or something WEB DESIGN MARVEL could have done differently?

I have absolutely nothing but good things to say about this company.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a baking business. We sell all types of sweet treats.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB DESIGN MARVEL?

We wanted to create a new website that’s easy to use.

SOLUTION

What was the scope of their involvement?

WEB DESIGN MARVEL provides us with web development support. They’ve built our website from scratch using WordPress and implemented various features to it. One of the features they’ve added is a calendar, which enables our customers to place an order at a specific time and day. Their team has also created our logo and provides hosting services.

What is the team composition?

We mainly work with four people from their side.

How did you come to work with WEB DESIGN MARVEL?

My mother recommended them to me.

How much have you invested with them?

We’ve spent between $1,500–$2,000.

What is the status of this engagement?

We started working with them in September 2020, and it’s still an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With WEB DESIGN MARVEL’s help, our website has dramatically improved in terms of user-friendliness, functionality, and traffic. We’ve also been getting good feedback from customers about how unique our site is.

How did WEB DESIGN MARVEL perform from a project management standpoint?

They’ve met all deadlines and stayed within budget. We mainly communicate with them via phone calls.

What did you find most impressive about them?

We’re impressed with their customer service and fast turnaround time. We also like the fact they’re open to trying different ideas, not just the basic stuff.

Are there any areas they could improve on?

No, they’ve done everything right.

Do you have any advice for potential customers?

Be open-minded when collaborating with them. They’re going to provide you with different ways and ideas to execute your project.

BACKGROUND

Introduce your business and what you do there.

I own a small business with an online shop on Amazon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB DESIGN MARVEL?

I hired WEB DESIGN MARVEL to build a website for my business.

SOLUTION

What was the scope of their involvement?

The team helped develop an Amazon shop and linked it to the website that they hosted and built from scratch.

What is the team composition?

I worked with one person from their team.

How did you come to work with Web Design Marvel?

I was looking for a website designer on the internet and came across WEB DESIGN MARVEL. I called them, briefed them on what I wanted, and decided to hire them from there.

How much have you invested with them?

We spent somewhere between $1,000–$2,000 on the project.

What is the status of the engagement?

We worked together from May 2021–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a very good job of implementing a payment system and managing our Amazon shop that's currently live.

the website looks like a typical online shopping platform, which I think is a good measure of the partnership's success.

How did Web Design Marvel perform from a project management standpoint?

They were very good from a project management perspective as they were very communicative, and they provided us with a cost-effective solution.

We interacted through phone calls, messages, and emails.

What did you find most impressive about them?

We were impressed with their patience and customer-centric services.

Are there any areas they could improve?

I don't have any constructive feedback because WEB DESIGN MARVEL was very polite, patient, and helpful throughout the partnership.

Any advice for potential customers?

Work with them as a team, and you'll achieve very good results.

BACKGROUND

Introduce your business and what you do there.

I'm a wholesaler. I get different types of merchandise; it can be clothing or toys. I get them at clearance prices and sell them on the internet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB DESIGN MARVEL?

I wanted to expand my business online, so I needed help with website development.

SOLUTION

What was the scope of their involvement?

WEB DESIGN MARVEL has built my website from scratch. Initially, I provided them with the ideas I’d been researching. They’ve done the design and development and helped me research. They’ve also given me examples and helped with the colors and layout.

So far, 90% of the website is done. They’ve done the French and English versions because a law in Quebec requires us to have the website in two language options.

What is the team composition?

My main contact is the web developer.

How did you come to work with WEB DESIGN MARVEL?

I found them on Trustpilot while looking for web design people in Montreal. Their reviews came up and were excellent.

How much have you invested with them?

I’ve spent around $900 CAD (approximately $650 USD).

What is the status of this engagement?

We started the engagement in October 2021, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ll launch the website soon; it’s unique. WEB DESIGN MARVEL has done everything I’ve asked for, and I’m satisfied with their work. I would’ve quit working with them if I didn't like them.

How did WEB DESIGN MARVEL perform from a project management standpoint?

They’ve stayed on budget. Moreover, the team is always there when I need them, even if it’s past their working hours. We mainly communicate through phone calls.

What did you find most impressive about them?

Their dedication is outstanding. I'm very honored to have someone who is committed to me.

Are there any areas they could improve?

They should have more people working there and answering the phones. Sometimes the phones can ring forever, and there's only one person to answer them.

Any advice for potential customers?

Be patient and have an idea of what you're looking into. Research the type of website you want and what you’re targeting.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an online learning center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB DESIGN MARVEL?

I needed web design and development support.

SOLUTION

What was the scope of their involvement?

I initially hired WEB DESIGN MARVEL to create a logo and build a web page, and we’ve worked together on numerous projects since then. They’ve developed a SaaS product using PHP for me and provide WordPress development, web design, and maintenance services for my customers.

What is the team composition?

I’ve worked with two project managers and a developer from WEB DESIGN MARVEL.

How much have you invested with them?

I’ve invested around $150,000 in this partnership.

What is the status of this engagement?

We started working together in January 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve made tenfold what we’ve invested, so I’d say the partnership has been successful so far.

How did WEB DESIGN MARVEL perform from a project management standpoint?

WEB DESIGN MARVEL has done well in terms of project management. They stay on budget and deliver on time. We use Basecamp for project management and Slack for communication.

What did you find most impressive about them?

I’m impressed with their project manager’s strong understanding of what I want to achieve. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I would negotiate the price and stick with it.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a company called Earth2Earth LLC. We sell biodegradable products on our website to improve the health of the global world. We are also focused on two humanitarian services: working toward everyone transitioning to biodegradable products and kicking out plastic, and we believe everyone should have access to computers and education.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB DESIGN MARVEL?

With the COVID-19 pandemic, my services were not being purchased like I hoped they would be, so I knew I needed to figure out a way to get more traffic onto my website. I also needed to change the name of my company, and wanted to redo my website so it had more features than it did at the time. 

I was working with another company, and wasn’t happy with the work they were doing, so I hired WEB DESIGN MARVEL to work on SEO services and introduce my company to social media.

SOLUTION

What was the scope of their involvement?

WEB DESIGN MARVEL is working on website design, email marketing through MailChimp, SEO services, social media, and website maintenance. They also assisted the client with a new logo. 

They were asked to support a few projects for the client, one of which they declined and the other they delivered the proposal for it.

What is the team composition?

There are three people in total. There is a person who is the head of the project, a contact person, and one other individual. 

How did you come to work with WEB DESIGN MARVEL?

I worked with someone who used WEB DESIGN MARVEL on their website, and they recommended their services. 

How much have you invested with them?

 At this point, I have invested about $7,000. 

What is the status of this engagement?

I started working with them a little less than two years ago in August 2020, and it is an ongoing engagement. 

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

There has not been much of an increase in traffic on my website. 

How did WEB DESIGN MARVEL perform from a project management standpoint?

They don’t call me to discuss what we should be doing monthly, so I have to reach out to them. Everything that they give me is usually handed over at the last minute. There is a time difference between us, which complicates things a little, but overall I would say they are not very good with deadlines. 

We generally communicate through email, text messages, or I call them.

Is there anything that the vendor did well or that you would consider a strength?

WEB DESIGN MARVEL is easy to work with, and they have very polite employees. They do what they say they will do, and even though the work is slow and isn’t as vibrant as I want it to be, they are reliable. They are not a fly-by-night operation. They are a bit behind in adopting new platforms, but they are very sincere and conscientious.

In what specific areas can they improve?

They do not communicate regularly, and are not always available. I have to reach out to them a lot of the time, and they don’t always get back to me in a prompt manner. I would prefer to have 1–2 emails and one call per week, so we can work on simple projects that get published on a government contracting platform, but they have backed off on that.  

They send progress reports every three months, but I would prefer that they send out a weekly update letting me know everything they have done. We are behind schedule at this point. 

Do you have any advice for potential customers?

The person needs to know what they want. If a person knows exactly what they want, I think WEB DESIGN MARVEL can deliver it. If you are not sure, then their advice is generally not the best. It depends on what you demand from them, and you need to demand things from them. If you know what you want, go ahead and work with WEB DESIGN MARVEL.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of Sigao

Describe what your company does in a single sentence.

Our business specializes in offering cutting-edge software to businesses to improve customer experiences and manage operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB DESIGN MARVEL to accomplish?

• We employed Web Design Marvel with the express purpose of redesigning our antiquated website in order to produce a cutting-edge platform that reflects our company's attitude.

SOLUTION

How did you find WEB DESIGN MARVEL?

Online Search

Why did you select WEB DESIGN MARVEL over others?

High ratings

How many teammates from WEB DESIGN MARVEL were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website update included UI redesign, UX optimization, and responsive design for mobile compatibility. Web Design Marvel designed a new visual identity, interactive components, and a smooth navigation system. Wireframes, mock-ups, interactive prototypes, and the website were delivered.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's metrics were impressive:

• The new design increased website traffic by 50% in the first month. 
• Visitors were engaging more with the material as our bounce rate decreased 30%. 
• Our conversion rate rose 20%, increasing client inquiries and business potential.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They routinely met timelines and beyond our responsiveness requirements. They immediately handled our development issues and modifications. Their communication was open and transparent, updating us on the project's progress.

What was your primary form of communication with WEB DESIGN MARVEL?

Email or Messaging App

What did you find most impressive or unique about this company?

Web Design Marvel's ability to capture our company's soul and create an aesthetically appealing website amazed us. They understood our sector and target audience well, which showed in their design choices. Their site design skills were evident in their meticulousness and smooth integration of complex elements.

Are there any areas for improvement or something WEB DESIGN MARVEL could have done differently?

Web Design Marvel performed well, but it can always improve. Early development would have benefited from more frequent progress updates. Despite the excellent result, explicit content population criteria might have simplified the move from design to a fully functional website.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of an IT consulting firm.

Describe what your company does in a single sentence.

My company provides IT consulting services to small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB DESIGN MARVEL to accomplish?

We hired Web Design Marvel to revamp our outdated website and make it more user-friendly.

SOLUTION

How did you find WEB DESIGN MARVEL?

Online Search

Why did you select WEB DESIGN MARVEL over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from WEB DESIGN MARVEL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our website was completely redesigned as part of the work that was contracted to be done, which included a new design, color scheme, and font choices. Some of the most important deliverables included wireframes, mockups, and a fully functional website with an enhanced user experience and navigation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project increased traffic to a website, page visit time, and leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When it came to project management, Web Design Marvel nailed everything. They were prompt with their deliveries and accommodating to our requests. Throughout the process, we were impressed by their open lines of communication and meticulous attention to detail.

What was your primary form of communication with WEB DESIGN MARVEL?

Email or Messaging App

What did you find most impressive or unique about this company?

Web Design Marvel's ability to comprehend our brand and create a website that matched our concept was extremely impressive. They contributed creatively throughout the design process.

Are there any areas for improvement or something WEB DESIGN MARVEL could have done differently?

Web Design Marvel did a great job, and we would suggest them to anyone seeking a creative and professional web design firm.