Web Design Essex

BACKGROUND

Please describe your company and position.

I am the CEO of Opaline

Describe what your company does in a single sentence.

We run a UK based jewelry brand offering handcrafted rings, bracelets, and necklaces both online and through select retail outlets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Design Essex to accomplish?

• Launch and manage targeted Google Ads campaigns to attract qualified traffic and boost online sales
• Build a clean, visually appealing e-commerce store tailored to showcase our jewelry collection
• Improve the user journey to reduce bounce rates and increase completed purchases

SOLUTION

How did you find Web Design Essex?

• Online Search
• Clutch Site

Why did you select Web Design Essex over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Web Design Essex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A customized e-commerce website with product filters, high-quality visuals, gift guides, and seasonal landing pages
Setup of Google Ads campaigns with detailed audience targeting, remarketing, and performance tracking
Full integration with analytics tools to monitor customer behavior and campaign performance
Training sessions for our internal team to manage product listings and ad campaigns effectively

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced a noticeable increase in traffic and sales soon after the e-commerce site went live. Customers found it easier to browse and complete purchases, and engagement metrics improved across the board.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated clearly, met all deadlines, and remained flexible. Any changes or last-minute adjustments we requested were handled quickly and professionally.

What was your primary form of communication with Web Design Essex?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to think beyond web design was impressive. They approached the project from a retail and marketing perspective, which helped improve both our store layout and conversion rates.

Are there any areas for improvement or something Web Design Essex could have done differently?

An onboarding document or checklist for the post-launch phase would have been helpful. While they offered strong support whenever we reached out, having some proactive guidance right after launch could’ve made things even smoother.

BACKGROUND

Please describe your company and position.

I am the CEO of Yeltrix Healthcare Group plc

Describe what your company does in a single sentence.

Yeltrix Healthcare provides specialist private hospital treatments and diagnostic services across the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Design Essex to accomplish?

• Ensure the design followed healthcare accessibility standards.
• Develop a secure and user friendly patient portal.
• Redesign our website to be clearer, cleaner, and easier for patients to use.

SOLUTION

How did you find Web Design Essex?

• Online Search
• Clutch Site

Why did you select Web Design Essex over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Web Design Essex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They focused on user clarity and compliance. Deliverables included:

A new hospital website with clear CTAs and accessible design.

A patient portal for appointment bookings and medical updates.

Enhanced navigation with service directories and contact forms.

Integration with our existing EMR platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Patients were able to book appointments faster, and we saw fewer support calls regarding navigation or technical issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were punctual, professional, and highly communicative. They understood the importance of user trust in healthcare.

What was your primary form of communication with Web Design Essex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 Their sensitivity to healthcare needs from language clarity to visual hierarchy really stood out. 

Are there any areas for improvement or something Web Design Essex could have done differently?

 We would have loved more educational resources for patients on how to use the portal. That said, their delivery was solid and thoughtful.

BACKGROUND

Please describe your company and position.

I am the ceo of The Prilovix Hospitality

Describe what your company does in a single sentence.

The Prilovix is a boutique hotel brand offering thoughtfully designed spaces in vibrant UK locations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Design Essex to accomplish?

• Redesign our website to reflect the laid back, stylish Hoxton vibe.
• Make the booking experience smoother for users.
• Integrate third party tools for live availability and reservations.

SOLUTION

How did you find Web Design Essex?

• Online Search
• Clutch Site

Why did you select Web Design Essex over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Web Design Essex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A visually rich, responsive site design.

Booking engine integration with real-time availability.

CMS tools for event updates, menus, and promotions.

SEO friendly architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Guests started booking directly through the site more frequently. We also received praise from partners and customers for how easy and attractive the site was.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 They were reliable and responsive, even with tight deadlines. We appreciated how quickly they implemented feedback.

What was your primary form of communication with Web Design Essex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design sensibility. They really understood our brand and translated it into a digital experience beautifully.

Are there any areas for improvement or something Web Design Essex could have done differently?

 Offering more ongoing support packages post-launch would have been helpful, but overall, we were very happy.

BACKGROUND

Please describe your company and position.

I am the CEO of Jurnexo Aviation

Describe what your company does in a single sentence.

We provide ground handling, fueling, and cargo services at airports around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Design Essex to accomplish?

• Develop an internal dashboard to track airport operations in real-time.
• Redesign our website’s front-end for better client engagement.
• Ensure both systems were compliant with accessibility standards.

SOLUTION

How did you find Web Design Essex?

• Online Search
• Clutch Site

Why did you select Web Design Essex over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Web Design Essex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Design Essex built a robust dashboard system with performance tracking tools and intuitive UX for staff. On the public side, they redesigned our corporate website. Deliverables included:

A modular internal dashboard showing flight schedules, cargo tracking, and staff logs.

A redesigned, responsive corporate website with simplified navigation.

Full compliance with accessibility standards (WCAG).

Integration with existing systems and databases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The dashboard reduced our internal reporting time significantly. The new site made it easier for clients to find key information and get in touch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were proactive and organized. We had weekly check-ins, and they kept us in the loop on all deliverables. They were responsive to feedback and open to changes.

What was your primary form of communication with Web Design Essex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really understood how to translate complex aviation data into a usable interface. Their UX work was excellent.

Are there any areas for improvement or something Web Design Essex could have done differently?

Nothing major, although having a dedicated support team for international clients could add value.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Trunexal Group

Describe what your company does in a single sentence.

We are a construction company in London that specializes in delivering high end residential and commercial building projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Design Essex to accomplish?

• We reached out to Web Design Essex because we needed a professionally designed website that would showcase our completed projects and services.
• We wanted to improve our visibility on Google, especially for searches like "construction com"pany near me.
• Our goal was to increase the number of serious inquiries coming through the website.

SOLUTION

How did you find Web Design Essex?

• Online Search
• Clutch Site

Why did you select Web Design Essex over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Web Design Essex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Design Essex started with a full discovery session to understand our business, brand, and audience. From there, they designed a clean and responsive website tailored to the construction industry. Key deliverables included:

A modern homepage with photo galleries, testimonials, and service breakdowns.

Local SEO optimization (keywords, meta tags, and Google My Business integration).

A simple backend system so we can update project photos and content ourselves.

Mobile optimization and loading speed improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of our leads improved. We began getting more direct project inquiries from serious clients who found us through Google or visited our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and organized. We had regular updates and everything was delivered on schedule. Anytime we had questions, someone was there to help, often within the same day.

What was your primary form of communication with Web Design Essex?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood the construction business really well. The way they translated our technical work into a clean, visual website was impressive. Also, their SEO support was practical and effective.

Are there any areas for improvement or something Web Design Essex could have done differently?

Overall, it was a great experience. If anything, we would have liked them to offer content updates as part of the original package, but that’s minor.