Web Delegate Pte Ltd

BACKGROUND

Please describe your company and your position there.

We are a yoga school, which offers yoga classes for people with different ages and exercise levels. My job is to market our company and classes and reach to more students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Delegate Pte Ltd, and what were your goals?

We were growing our business and wanted to advertise our classes and reach to more people. We worked with Web Delegate to improve our SEO ranking and adwords. We hope this can bring us traffic and leads.

SOLUTION

How did you select Web Delegate Pte Ltd and what were the deciding factors?

We contacted Web Delegate and other 2 agencies. Web Delegate gave us the best proposal with clear strategy and goals. The price is very reasonable and the people are very nice and easy to talk. We felt they can understand us and help us to achieve something.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Following are the steps our SEO & PPC strategy and campaign:

• Comprehensive keyword research.
• Competitor keyword rankings.
• Competitor link-building strategy.
• Established purchase intent for short vs long tail keywords.
• Comprehensive technical and site architecture audit.
• Used SEMRush Keyword Research tools to determine the highest value keywords in terms of search volume and estimated CPC
• Made use of historical data from their Google Ads campaign to determine which keywords were most valuable in terms of generating enquiries and direct bookings
• Creation of visually appealing HTML 5 Ads to keep past users engaged within segmented remarketing audiences.

How many people from the vendor's team worked with you, and what were their positions?

The team assigned a project manager who distributed work amongst their team and 1 SEO specialist and 1 PPC specialist to help us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

1. SEO visibility for 25 most valuable (high volume and highest purchase intent) keywords.
2. 63% growth in non-branded organic traffic in 4 months.
3. We improved rankings for 22 out of 24 target keywords.
4. Now rank on the first page for 18 out of 24 target keywords and in the first position for 4 high-value keywords.
5.  90% increase in qualified leads.
6. Increased estimated monthly organic traffic from 274 to 900 per calendar month

Describe their project management style, including communication tools and timelines.

The team is good at managing our expectations and meeting deadlines. They sent us weekly updates and monthly reports. Always quick to respond and implement changes. They always keep us update which made us feel secure.

What did you find most impressive or unique about this company?

The Web Delegate team is very professional and knowledgeable. They understand the real market and our industry. They put many efforts before getting started, which made me feel that they are trustful and sincere. They project is smooth and they always have follow-ups.

Are there any areas for improvement or something they could have done differently?

Everything is perfect so far. The best service I tried.

BACKGROUND

Please describe your company and your position there.

My company provides legal services and I am the Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Delegate Pte Ltd, and what were your goals?

We hired Web Delegate to do up our company website. We also engaged them to setup Hubspot for us as well as Search Engine Optimisation. We are still thinking about engaging them or Google Adwords services to get more customers.

SOLUTION

How did you select Web Delegate Pte Ltd and what were the deciding factors?

We found them on the internet. Their price was competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with the corporate website. Pei Li was the Account Manager and everything was smooth. They got the website done in about 15 days. There was a slight delay but everything was well communicated and also delay on our side.

They mainly used WordPress and they taught us how to use the Wordpress admin system. We wanted a CRM and they recommended us Hubspot and set it up for us at no extra charge. I think this shows their good service and willingness to go the extra mile.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people that we got in touch with. It is mainly the Account Manager, the Web Developer and the Account Manager. You can read more about them here - https://www.webdelegate.com/about-us/

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We shared the website with some of our partners and friends and received positive feedback. Many were surprised that we did it in 15 days.

Describe their project management style, including communication tools and timelines.

They met the timeline accordingly and the deliverables accordingly.

What did you find most impressive or unique about this company?

They are quite responsive and get things done quickly.

Are there any areas for improvement or something they could have done differently?

I think they could lower the price and get more customers. =)

BACKGROUND

Please describe your company and your position there.

We are a car workshop dealer in Singapore.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Delegate Pte Ltd, and what were your goals?

We wanted to grow our business online. We are not sure what to do so we approached Alex and Alex was very helpful and grateful to this.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were very knowledgeable and they know what they are doing. I feel a sense of security with them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We started off with a PPC campaign and then we bought Web Delegate Optimize for them.

How many people from the vendor's team worked with you, and what were their positions?

2 people. Mainly Alex and Sherry.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our sales increased revenue by 300% since the start of the campaign. We've been very happy with the results.

Describe their project management style, including communication tools and timeliness.

They are communicative in Whatsapps messages.

What did you find most impressive or unique about this company?

They are very fast and are quite good.

Are there any areas for improvement or something they could have done differently?

They can do better in their marketing themselves.

BACKGROUND

Please describe your company and your position there.

I am the boss and director of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Delegate Pte Ltd?

We hired Web Delegate for their Corporate Website - Web Delegate X services.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended by an existing customer who happens to be a friend of mine. Word of mouth is the strongest deciding factor for me.

Describe the project in detail and walk through the stages of the project.

Basically, we gave a reference website and they created a website based on the reference site.

How many resources from the vendor's team worked with you, and what were their positions?

About 4 people from the vendor's team worked with me. /it is primarily the boss, the project manager, the developer and the web designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We like the website created.

How effective was the workflow between your team and theirs?

It was very effective through whatsapps and email.

What did you find most impressive or unique about this company?

They are really fast, cheap, and good.

Are there any areas for improvement or something they could have done differently?

They could have let us know they do SEO, SEM etc earlier so we can engage them before hand.

BACKGROUND

Please describe your company and your position there.

We are a construction company dealing as sub contractor. I am the owner of the company. Singapore SME.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Delegate Pte Ltd?

We hired them to do our email and our web design plus hosting.

What were your goals for this project?

Create a website that is pleasing and appealing so that when we bid for Gebiz, people can know more about our website.

SOLUTION

How did you select Web Delegate Pte Ltd?

I found them on the internet. The team was friendly and likes to move fast. We were urgent and was a good fit.

Describe the project in detail.

We created the corporate website to showcase our services and products. We started with a reference site and then we work from there.

What was the team composition?

Alex organised Pei Li to work with us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website was good. The advice was good as the hosting and maintenance was all covered.

How effective was the workflow between your team and theirs?

It was very effective and I highly recommend their service to other people.

What did you find most impressive about this company?

Speed, quality and the price is reasonable.

Are there any areas for improvement?

Have more variety of services.