What evidence can you share that demonstrates the impact of the engagement?
We’ve received great, encouraging feedback from users and we’re pleased with how informative and user-friendly the site is. People frequently remark on how improved the functionality of our platforms is compared to our previous site.
We also see more engagement from users. Thanks to Web Consulting Agency’s support, our site was quickly ranking in search results and we have over 600 keywords.
How did Web Consulting Agency perform from a project management standpoint?
Web Consulting Agency is always on top of managing the workload. We work on a phase-by-phase process and have regular check-ins with them. We’re kept updated on their SEO progress and any development updates. They’re very patient and communicative with us about timeline requirements. We primarily communicate through email and phone, and a management tool is available if we need it.
What did you find most impressive about them?
Their positive attitude and genuine interest in the work they do make them a unique partner. We can tell they have a shared goal with our team and care about delivering quality work. They’re willing to break down areas we don’t understand and educate us so we can take over later on. We feel qualified and knowledgeable because of our experience with Web Consulting Agency.
Are there any areas they could improve?
Although nobody is perfect, I can’t think of anything for them to improve on.
Do you have any advice for potential customers?
Bring an open mind to the project and be willing to abandon outdated ideas for new, creative alternatives. Because of our openness, Web Consulting Agency was able to modernize our online presence while keeping it true to our personality and mission.