Award Winning Digital Agency

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$50 - $99 / hr
10 - 49
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Belfast, United Kingdom
  • Studio 4, Potters Quay, 5 Ravenhill Road
    Belfast BT6 8DN
    United Kingdom
other locations
  • Element 78, Ground Floor, One George's Quay Plaza, Dublin 2, Ireland
    Dublin , DB D2


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CMS Development for Energy Company

"I loved their adaptability, project management, and fair pricing."

Willing to refer: 
The Project
$50,000 to $199,999
May 2014 - Jan. 2016
Project summary: 

Web Bureau built and launched a global CMS. They handled every stage, from scope discovery and wireframe design to SEO consultancy and front- and backend coding.

The Reviewer
1,001-10,000 Employees
Armagh, United Kingdom
Cheryl Graham
Marketing Director, Kingspan Water & Energy
The Review
Feedback summary: 

Web Bureau launched a powerful, intuitive solution that streamlined management processes while boosting lead generation efforts. Despite tackling a complex project, their team called every day and never missed a deadline. Their helpful, collaborative approach made them a long-term partner.  

The client submitted this review online.


Please describe your company and your position there.

Kingspan Water & Energy has been creating sustainable solutions that preserve and protect water and energy for over 50 years. We also offer intelligent monitoring and provide our customers with enhanced insight and greater control over their water and energy assets. I'm the marketing director.


For what projects/services did your company hire Web Bureau?

We were building a global website that unified multiple sites into one platform.

What were your goals for this project?

We needed to migrate over 40 legacy websites into a common domain—the site needed to allow for localization and optimize lead generation in each country. We wanted a content-driven solution that had zero impact on our legacy SEO efforts.


How did you select this vendor?

We had some experience working with them and were highly satisfied with their process, quality, and delivery. One of our main requirements was a good relationship. We have complicated requests and demanding timelines, so we needed an agency that was agile and easy to work with.

Describe the project and the services they provided in detail.

They designed, developed, configured, and launched a CMS for our new global website with a full frontend. The project began with discovery sessions, customer journey mapping, and refinement of the scope and output. Once we finalized the scope and goals, they created a project timeline with the various key stages of the project and deliverables, so everyone knew where they stood.

We received wireframes and began actual production, with weekly and daily updates. They provided project scoping and management, customer journey mapping, wireframe development, frontend design and coding, extensive development, consultancy, and SEO support.

What was the team composition?

The project team had seven people, including a project manager, a technical director, a CX and design lead, the main designer, a frontend coder, and one or two developers. The team scaled as timelines or requirements required.


Can you share any information that demonstrates the impact that this project has had on your business?

We developed and launched the websites on time, which showed real benefits immediately. They required less management, but our SEO and lead generation increased. Our marketing team wasn't stressed since they knew the project was in safe hands. We now have a long-term relationship with The Web Bureau.

How was project management arranged and how effective was it?

Their project management was the best we have received from any digital agency. We worked collaboratively and had Skype and phone calls every day.

What did you find most impressive about this company?

I loved their adaptability, project management, and fair pricing. Our project had many complications because of its scale, but we worked through everything together and didn't miss any deadlines. It was easy to do business with them. We knew everyone and could access the directors if needed.

Are there any areas for improvement?

There is very little that they could improve. It was a good experience despite a stressful situation.

Overall Score We delivered what we set out to deliver, outperforming our original KPI's with minimal stress on our marketing team.
  • 5.0 Scheduling
    Everything was delivered on time, well tested and in great working order.
  • 4.5 Cost
    Value / within estimates
    For the complexity and quality of the build, Web Bureau was so competitive.
  • 4.5 Quality
    Service & deliverables
    The usability of the site, design, and code base was excellent.
  • 5.0 NPS
    Willing to refer
    If anyone wants an agency they can work with easily, I recommend them.