How did you select this vendor?
We had some experience working with them and were highly satisfied with their process, quality, and delivery. One of our main requirements was a good relationship. We have complicated requests and demanding timelines, so we needed an agency that was agile and easy to work with.
Describe the project and the services they provided in detail.
They designed, developed, configured, and launched a CMS for our new global website with a full frontend. The project began with discovery sessions, customer journey mapping, and refinement of the scope and output. Once we finalized the scope and goals, they created a project timeline with the various key stages of the project and deliverables, so everyone knew where they stood.
We received wireframes and began actual production, with weekly and daily updates. They provided project scoping and management, customer journey mapping, wireframe development, frontend design and coding, extensive development, consultancy, and SEO support.
What was the team composition?
The project team had seven people, including a project manager, a technical director, a CX and design lead, the main designer, a frontend coder, and one or two developers. The team scaled as timelines or requirements required.