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Custom Web And Mobile App Development

4.8
4 reviews

WASKO is one of the leading software development companies in Poland, based in the heart of Gliwice. We have been on the market for more than 30 years with the team of +1000 developers on board. Thanks to the clients all over the world we have the strong experience to develop any kind of software when it comes to Web and Mobile App Development.

 
$25,000+
 
$50 - $99 / hr
 
1,000 - 9,999
 Founded
1988
Show all +
Gliwice, Poland
headquarters

Portfolio

Key clients: 

ORANGE, T-MOBILE, PKP INTECITY, DB SCHENKER

Reviews

4.8
4 reviews
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Interface Development for OSS & BSS systems

"The supplier representatives that were assigned to us were easy to communicate with and provided frequent updates."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2007 - Jan. 2008
Project summary: 

WASKO S.A. developed an interface for OSS and BSS systems. They established a common protocol for exchanging configurations between an IT system and a network, delivered hardware, and maintained the system.

The Reviewer
 
1-10 Employees
 
Warszawa, Poland
Jerzy Łabaszewski
Project Manager, Telecommunications Co
 
Not verified
The Review
Feedback summary: 

The project was successful. WASKO S.A. provided regular and frequent updates, ensuring transparency and strong communication channels. Their updates included timelines and whether or not there would be delays. Still, they delivered a high-quality product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The main services obtaining Consulting & IT services. As Project Manager in my responsibility is managing and delivering agreed the changes in IT environment for different a sectors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WASKO S.A.?

The services set up were limited for manual activities supported and provided by IT and Network an administrators. Time for necessary configurations were not acceptable by client organization e.g. two / thre days for release without confirmation a proper set up. Telecom provider decided find out supplier which has knowledge with the application and network integration and will be knowing how to do this.

What were your goals for this project?

Main goal was defined as processes automation for configuration of a services, including time reduce till seconds for effective established new or change configuration network services requested by the commercial client.

SOLUTION

How did you select this vendor?

The long term and good cooperation Telco Operator (Orange Poland) with the WASKO S.A. allowed for managers take decision quite fast. Knowledge, competence in delivery IT services and equipment was next a plus for the supplier.

Describe the project in detail.

The project products were defined for four main streams:

  • Establish common protocol for exchanging configuration between IT and network
  • Delivery a necessary hardware
  • Delivery a IT services and hardware set up
  • Take responsiblity for maitenance

What was the team composition?

I'm can shering in details Telecom Operator team (requestor) in the numbers. The supplier and others organization from the Project Manager perspective was limited to 4 Wasko S.A. representants. The Telco Operator team was composed with the Sponsor, Product Owner, Project Manager, 20 IT and network experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project products were defined for four main streams: 

  • Establish common protocol for exchanging configuration between IT and network
  • Delivery a necessary hardware
  • Delivery a IT services and hardware set up
  • Take responsiblity for maitenance

How effective was the workflow between your team and theirs?

The supplier representatives that were assigned to us were easy to communicate with and provided frequent updates. We connected over the phone or we heve met. Overall, I was impressed by the timeliness of the team. We received sample waring if a deadline wasn’t going to be met or the risk has been unhide.

What did you find most impressive about this company?

For me as Project Manager I would like underline some chosen areas like:

  • The knowledge and experience in IT
  • Focusing on common the goal(s)
  • The progresses and task proper defined and tracked
  • Focusing on the products quality

Are there any areas for improvement?

Everything can always done faster, but we were very satisfied with their work every step of the way. In the end, quality is more important than speed and we ended up with a beautiful product.

5.0
Overall Score Based on the above rates my overall rate is "5".
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Almost according defined the schedule but without significant impact on expected result.
  • 5.0 Cost
    Value / within estimates
    According the established plan.
  • 5.0 Quality
    Service & deliverables
    Without any complaints.
  • 5.0 NPS
    Willing to refer
    Always and without any hesitation.

Network Configuration Support for Phone Network Provider

"They’re very skilled in terms of IT knowledge and I didn’t have to explain everything to them word for word."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Jan. 2016 - Ongoing
Project summary: 

WASKO S.A. developed a tool that simplified the provisioning of different services and the configuration of network elements through software-defined networking (SDN) technology.

The Reviewer
 
1,001-5,000 Employees
 
Poland
Piotr Chojnacki
Manager, T-Mobile Poland
 
Verified
The Review
Feedback summary: 

WASKO S.A. has simplified the client’s networks and made it more efficient. They are knowledgable on the subject and get their tasks done quickly without needing further explanation. The team collaborates well, which has made for a successful relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for T-Mobile Poland, a radio network provider. I’m in charge of developing, deploying, and maintaining transmission networks. We provide our customers with mobile phones, initially based on GSM, then UMTS, LTE, and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WASKO S.A.?

I needed a market solution that could configure networks through software-defined networking (SDN) technology. I have different network types from different vendors for different purposes. I had to hire plenty of engineers who can configure those.

SOLUTION

What was the scope of their involvement?

We have over 1,500 Ericsson multiplexers that need plenty of services on them that were done with a script, instead of manually, that can be slightly modified and implemented on each particular multiplexer.

The solution provided by WASKO S.A. is called Network Data Processing Suite (NEDAPS). Its main task is to simplify the provisioning of different services and the configuration of network elements. New functionalities are currently being added to our tool.

How did you come to work with WASKO S.A.?

We started looking for a solution four years ago, and we had a tender to which we invited a few companies. We also knew WASKO S.A. from other projects, and we knew that they had plenty of well-skilled engineers. We also had a proof of concept (POC) project where we tested their software. We did the same with all the candidates, and we chose WASKO S.A. because of their technical skills, approach to the project, experience, and price.

What is the status of this engagement?

We started working with WASKO S.A. around January 2016 and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because of WASKO S.A.’s tool, I can assign 30% of the people hired in my unit to other tasks. They have simplified the workflow and made it more efficient. I haven’t gotten any complaints from customers or from other units in my company. Everything is being delivered on time, without errors or any further problems. The first functionalities were finished by the end of 2016 and we’ve been using the software widely in plenty of aspects of our network. I had a meeting with other colleagues that are interested in introducing WASKO S.A.’s product in their areas.

How did WASKO S.A perform from a project management standpoint?

They operate very smoothly and we quickly found a common language. Despite a complex network, they explained how it works and the topics that should be touched upon. The people we work with are skilled and responsible, and the collaboration with them is going smoothly.

We don’t use any project management tools, but we have phone calls once a week and meetings once a year where we discuss what we’ve achieved and how our tools should be developed. Once a month, I have a face-to-face meeting with the service manager from their side.

What did you find most impressive about them?

They’re very skilled in terms of IT knowledge and I didn’t have to explain everything to them word for word. They get all the tasks done immediately, without any hesitation or additional questions. I’ve been involved in a great number of IT projects, and I always had a problem explaining how things should be done to people. There’s no such problem with WASKO S.A. The people I collaborate with, as well as their approach to our projects, are really great.

Are there any areas they could improve?

Having more face-to-face meetings and workshops together, like twice a year instead of once, could be very helpful. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Application Development for Software Firm

"If I need something, I can count on them to get back to me quickly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May - Dec. 2015
Project summary: 

WASKO S.A. developed a software system that enabled data tracking, billing, invoicing, and communication with customers. They used C++ as their programming language. 

The Reviewer
 
11- 50 Employees
 
Canada
Founder, Software Firm
 
Verified
The Review
Feedback summary: 

The team at WASKO S.A. met deliverables and was easy to work with. They’re skilled communicators with a depth of development knowledge. They respond well to feedback and are quick to address any potential problems. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a software company that works primarily in telecommunications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WASKO S.A.?

We wanted support developing software that would support data acquisition, billing, invoicing, and customer service. 

SOLUTION

What was the scope of their involvement?

They utilized C++ to develop a solution that consisted of three main modules. The first was for data collection, the second was for billing and invoicing, and the third was for customer service. They had developed a number of similar modules so they were able to use some of that development as a white-label software, but they made a lot of adaptations at our request. 

What is the team composition?

There was a large team working on our project from WASKO S.A. It was about 20 people, most of whom were developers and engineers. 

How did you come to work with WASKO SA? 

I’m originally from Poland, and I used to work in the same city that WASKO S.A. is located in. I knew a number of people that worked there, so I felt comfortable hiring them for this project. 

How much have you invested with them?

We invested about $1 million for this project. 

What is the status of this engagement?

The project took place from May-December 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They delivered exactly what we wanted and performed very well. We were able to sell the product they developed to a number of our clients. 

How did WASKO S.A. perform from a project management standpoint?

I believe that what makes them so successful with project management is that they’re very responsive and easy to work with. I visited their office several times, but they were also easy to talk to over the phone and could resolve issues remotely. 

What did you find most impressive about them?

If I need something, I can count on them to get back to me quickly. We never had a problem with communication or resources. They have a large staff with expertise in a variety of fields. 

Are there any areas they could improve?

No, I’m happy with them. 

Do you have advice for potential customers? 

It is helpful to build a relationship with them and be involved with the management of the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Transportation Firm

"We’ve had many years of cooperation with them, and we've never had major problems."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2012 - Ongoing
Project summary: 

WASKO S.A. developed software that collects and presents data to drivers and dispatchers for a large transportation firm. They're continuing to implement additional features to make the app more robust.

The Reviewer
 
10,000+ Employees
 
Berlin, Germany
Manager, Transportation Firm
 
Verified
The Review
Feedback summary: 

In their long-term relationship with their partner, the team has consistently met expectations without any notable issues relating to execution or communication. They showcase their industry expertise through their team structure, able to allocate the appropriate resources to meet project needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of application and requirements for a transportation firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WASKO S.A.?

We needed help with mobile app development for local drivers. Most local drivers are more than 50 years old. Our major challenge was teaching the local drivers on how to use the solution.

SOLUTION

What was the scope of their involvement?

They developed the web application for monitoring the fuel and the mileage of vehicles. When the local driver is starting their work, their working hours are collected. That data is interfaced with our local HR system, which determines payroll. They developed a mobile version of the platform for this purpose.

They also provided dispatchers with more visibility and data through the solution. They're able to view train locations and any current issues with vessels.

At this point, we want to implement new requirements. To do so, we met with them in our headquarters to prep requirement documentation. We started with small tasks, but they proved themselves early. So, we're giving them more and more responsibility.

What is the team composition?

There are three people on their side.

How did you come to work with WASKO S.A.?

They're located only 50 kilometers from our headquarters. When we were searching for a partner, they were the nearest ones. We were able to cooperate with them on-site

How much have you invested with them?

We spent about $250,000.

What is the status of this engagement?

We started working together in December 2012, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There are no problems, which was not the case with other companies we've worked with.

How did WASKO S.A. perform from a project management standpoint?

Their communication is good. They have a project lead that supports us and the rest of his team. For instance, if there is a problem related to HR, he's able to find the resources to resolve the issue.

What did you find most impressive about them?

We’ve had many years of cooperation with them, and we've never had major problems. If we were to ever have issues, we've also devised an agreement that describes how they should react when there are problems.

Are there any areas they could improve?

No, there’s nothing I’d have them improve. When we want something changed, we discuss it and find the solution.

Do you have any advice for potential customers?

Meet them face-to-face instead of interacting solely over email. That's a much better system for clarification and problem-solving.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There are no problems with scheduling.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer