Branding
Confidential
Mar. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They always put our needs first.”

Sep 23, 2020

Customer Service Agent, Mia Ohki Illustrations

Anonymous

Arts, entertainment & music
Calgary, Alberta
1-10 Employees
Phone Interview
Verified

Want To Build An App? provides branding consultation services for an independent artist. Their work includes devising business growth plans and managing social media.

Want To Build An App?’s work has met the mark time and time again. The team successfully grew their client’s social media page to 100,000 followers. Customers can expect a diligent team that’s able to operate seamlessly without day to day management.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the customer service agent for an artist.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Want To Build An App?

We needed help with branding and marketing.

SOLUTION

What was the scope of their involvement?

They provide consultation services including marketing and business growth plans, finding art opportunities, and social media management.

What is the team composition?

We work with one person from their team.

How did you come to work with Want To Build An App?

Our owner knew the founder from a past relationship.

What is the status of this engagement?

We started working together in March 2015, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results have been quite good, and our social media following has grown to 100,000.

How did Want To Build An App? perform from a project management standpoint?

We use texting and email to communicate. Before COVID-19, and we spoke face-to-face, too.

What did you find most impressive about them?

The relationship is very open and we trust what we do on their end, even though we might not be involved in the day-to-day. They always put our needs first.

Are there any areas they could improve?

We’re looking for them to expand on what they can deliver marketing-wise, especially as the market changes with COVID-19.

RATINGS

5.0

"We have no complaints."

Want To Build An App?

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