W Street Design

BACKGROUND

Please describe your company and your position there.

I am the owner of a pet care business in Washington DC that provides award-winning pet care services to Washington DC professionals. We have been in business since 2012, we have 25 employees, and we do about $1.5 million in sales annually.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W Street Design?

A new logo, new slogan, clothing design, and website re-design with SEO optimization.

What were your goals for this project?

We hired W Street Design to overhaul our brand identity. We were specifically interested in keeping our warm, local "mom and pop" feel that people were drawn to trust, but we also wanted to modernize and make it a bit more sleek and contemporary.

SOLUTION

How did you select this vendor?

We found W Street online as part of a list of "websites and brands we liked" online in our local area. From the brands and websites we researched who designed the ones we liked most, and W Street was the winner.

Describe the scope of their work in detail.

The process began with a series of discovery sessions, were they spoke with our founder and senior managers, They spent a significant amount of time listening to us , learning about or company, and really coming to understand the goals and vision of our brand. After those initial meetings, they created an entire band package for us, including a new tagline, logo, and messaging materials. They also created a new website for us that displays our new brand image.

What was the team composition?

I worked directly with the design director, Ryan.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since working with W Street, we have received countless positive remarks on our new logo and brand image. Our updated website has led to a significant increase in visitor traffic, and more importantly, new business. Everyone loves it!

How effective was the workflow between your team and theirs?

Seamless and efficient.

What did you find most impressive about this company?

Creativity and reception to feedback.

Are there any areas for improvement?

The design team focuses a lot on verbal calls and visual examples. If you're a text communication person, that can be burdensome, but worth it.

BACKGROUND

Please describe your company and your position there.

I am the founder and President of FORMA Design, Inc, an Architectural and Interior Design firm in business for over 25 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W Street Design?

We engaged W street design to re-design an old website from the mid 90's that was obsolete.

What were your goals for this project?

We wanted to have a suite that looked fresh, had easy navigation and effectively promoted our work and projects.

SOLUTION

How did you select this vendor?

We had seen their work and followed up with them.

Describe the project in detail.

after 25 years, over 20 Healthcare clinics and over 50 Residential projects, our online presence needed to be impressive, effective and easily navigated. I believe we achieved that with the help of W Street Design.

What was the team composition?

Kenneth Ryan Cleland was our contact person throughout, and ge used a team of other professionals for the SEO work and other specialized parts of the work that needed to be done.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received very positive feedback from existing and potential clients, who have spent time navigating through the website. They say the information was easily available, and they come to us already aware and ready to hire us. The website makes the sale for our services!

How effective was the workflow between your team and theirs?

Smooth and effective.

What did you find most impressive about this company?

Ryan has worked with us in developing websites for our clients as well as for my company, FORMA Design and for my personal art website. He has a strong work ethic, is creative, meets his deadlines and has very progressive ideas that result in cutting edge websites that produce results. I would highly recommend his work.

Are there any areas for improvement?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the CEO of Skincando

Describe what your company does in a single sentence.

Create and sell luxury organic skincare products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire W Street Design to accomplish?

• Help refresh my website
• Help optimize my website and marketing

SOLUTION

How did you find W Street Design?

• Online Search
• Referral

Why did you select W Street Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was your primary form of communication with W Street Design?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Ryan is my right hand when it comes to my website. I couldn’t do this without him

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My website is functional and optimized.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A++++++++

What did you find most impressive or unique about this company?

Ryan is an excellent communicator and problem solver and all around great person

Are there any areas for improvement or something W Street Design could have done differently?

No - I'm 100% happy with our continued partnership.

BACKGROUND

Please describe your company and your position there.

We design and manufacture organic skincare products in Washington, DC. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire W Street Design?

For a site refresh and that led to W Street becoming my full time graphic designer.

What were your goals for this project?

To have my website look and act as modern and cool as possible.

SOLUTION

How did you select this vendor?

They were highly recommended from several friends.

Describe the project and the services they provided in detail.

An in depth website refresh.

What was the team composition?

I worked one on one with Ryan Cleland, the owner.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The feedback on my website has been tremendous.

How was project management arranged and how effective was it?

Ryan continues to impress me with his skill set. I call him a unicorn because he is trained in both web and design.

What did you find most impressive about this company?

Ryan's customer service. He is available 24 hours a day, gets problems solved, and delivers results.

Are there any areas for improvement?

Actually, no. I had a designer / web guy that I worked with for 15 years and I let him go because Ryan is that good.