What evidence can you share that demonstrates the impact of the engagement?
In the case of one client, we took over social media management from another vendor who wasn’t producing the desired results. VujaDay adjusted the campaign to account for new Facebook algorithms, which produced overnight improvement. They handed my client a list of leads and suggested how they might go about converting them, even though it wasn’t part of what they were hired to do.
They’ve also designed a campaign that drove significant foot traffic to a trade show that one of my clients was participating in. Many of the people that attended said they did so because of the Facebook and Instagram ads Vincent created.
How did VujaDay Creative Digital Agency perform from a project management standpoint?
Thanks to their insistence, I’ve adopted Slack in my business. It’s corralled all our communications in place and prevented emails and texts from getting lost. Additionally, it helps us refer to earlier messages if we ever need to. Zoom meetings make it easy to connect with them and have conversations regarding project management, which they always handle. Even if they’re only working on a single component, they take ownership of the project.
Over the years, I’ve seen Vincent’s mentality of implementation. He knows how to get things done and has the perfect attitude and work ethic to accomplish tasks efficiently. He always communicates clearly, directly stating what he’s going to do and when he's going to have it done by.
What did you find most impressive about them?
I love how easy it is to talk to Vincent. I’ve worked with lots of technology people, and many of them can’t bridge the gap to communicate with creative people like me without being condescending. Vincent places us on the same level, which makes me feel as if I’m in good hands. He has the unique ability to explain what needs to be explained while not bothering with what doesn’t.
While I don’t specifically look to Vincent for creative help, he’s certainly grown in his understanding of the creative process. He’s started to look at other ways of doing things and identifying alternatives instead of running with his first idea. He asks if there’s a more effective way to reach customers rather than rushing headlong into an idea that, while good, could be great.
I turn to Vincent and VujaDay whenever I'm handling anything related to technology and marketing. They put together shrewd campaigns and excel at working with analytics and behind-the-scenes dashboards. No one is better than them at getting under the hood and tinkering with things to optimize performance.
Vincent cares deeply about integrity and providing value for his clients. Yes, he’s interested in growing and becoming an important player in the local field (and beyond), but you never have to question his integrity. He’s become my secret weapon.
Are there any areas they could improve?
Vincent gets invested in every project and customer to such a degree that he might be spreading himself too thin. At some point, he’ll have to either hire additional staff or raise his prices. Presently, however, he’s right in the sweet spot.
While he’s great with Instagram, Facebook, and Twitter, he could beef up his LinkedIn advertising. It's one more front he could work in to support his clients.
Do you have any advice for potential customers?
Be honest about your needs and budget and listen carefully to VujaDay's response. They’ll provide you with options and lay out the benefits and detriments of each, without trying to upsell you, which is a big issue in the field. They’re straight shooters and will always work in your best interests.
If you have any concerns going into the process, be upfront with them and schedule a Zoom call. Vincent qualifies every client beforehand, getting to know them and what they’re thinking. I haven’t met anyone who hasn’t gotten along with him or thought the world of him.