VT Labs

BACKGROUND

Please describe your company and position.

I am the Cofounder of Zeeda

Describe what your company does in a single sentence.

Zeeda is an online marketplace for new bikes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Labs to accomplish?

Support Shopify Site Build

SOLUTION

How did you find VT Labs?

Clutch Site

Why did you select VT Labs over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from VT Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached VT to support the build of our ecommerce marketplace, we had a number of unique challenges based on our business model that were not standard ecommerce.

• Member Only Pricing
• Group Buy Modality
• Complex Product Specifications 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a startup there was a lot of iteration in the vision for th project and features required, VT Labs were excellent at understanding our requirements, providing a strong recommendation on the best way to implement and then providing timely estimates that they would always deliver within.

The success was really delivering on time and in budget as well as providing addiitonal value by taking the time to understand our core business objectives and thinking about future enhancements and features that would further improve the product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were great at communicating, with most communication through Slack and a weekly check in call. Our project manager Anna was excellent and not only managed the development resources effectively was willing to jump in to assist on a variety of ecomm store management tasks as well.

What was your primary form of communication with VT Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good communincation and value for money.

Are there any areas for improvement or something VT Labs could have done differently?

No, the whole team has found working with VT labs a seamless experience and would strongly recommend them to anyone looking for a very competent Shopify development partner.

BACKGROUND

Please describe your company and position.

I am the Account Executive at United Legwear & Apparel Co. of United Legwear & Apparel Co.

Describe what your company does in a single sentence.

United Legwear & Apparel Co. (ULAC) is a global manufacturer and distributor of apparel, legwear, bodywear, bags, backpacks, headwear and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Labs to accomplish?

• Store Development and Optimization

SOLUTION

How did you find VT Labs?

Online Search

Why did you select VT Labs over others?

Company values aligned

How many teammates from VT Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Labs developed our e-commerce store and optimize the store for google ranking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

VT Labs delivered high resolution and responsive ecommerce website for my company which is visible on google search.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, I like that with VT Labs, when they say they will complete a particular task in few hours or day, they surely stand by their words. And also, yes they response to my message as soon as reach them for anything.

What was your primary form of communication with VT Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

They are professionals. Their jobs are neat and also, they carried me along on any steps needed to make the project successful. I am also impressed with their communication skills, they pay close attention to every detail. They were really good at what they do.

Are there any areas for improvement or something VT Labs could have done differently?

As for the job delivered? No, they are outstanding and professional.

BACKGROUND

Please describe your company and your position there.

My name is David, and I am the CEO and founder of Bids.com. We are an online auction marketplace that offers a wide variety of products from solo entrepreneurs to brand enterprises worldwide. Our focus is on providing shoppers with the best experience possible.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs, and what were your goals?

We needed a web development company to build a new eСommerce store on Ruby on Rails and turn it into a marketplace where other businesses could sell their products seamlessly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did an intensive search and ultimately went with them due to the overwhelmingly positive reviews and their demonstrated proficiency in Ruby on Rails and custom Shopify development. Furthermore, after a brief conversation, they completely understood our vision for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In our kickoff meeting, we talked about the challenges we face and brainstormed solutions. After that, VT labs team improved system stability, site speed, and SEO performance by fixing bugs on our existing Shopify store and implementing a few other changes. They also upgraded it to Shopify Plus, built a new custom Shopify App which handles all the business logic tight to auctions and switched it to a headless architecture.

They customized Shopify checkout and implemented an inventory management system and MLM program. Finally, they turned their e-commerce site into a marketplace. After all of this was completed, they provided post-launch support services.

How many people from the vendor's team worked with you, and what were their positions?

I had a great experience working with the team at VT Labs. Vlad was our project manager and the main point of contact throughout the entirety of the project. There were also 2 Ruby on Rails developers, 3 front-end developers, 1 QA engineer, a lead developer, and a marketer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the first phase of our project, we saw a 70% increase in conversion rate and improved system stability. In the second phase, they moved our e-commerce to a headless architecture that helped us raise $1.7M in investment for our marketplace. The third phase entailed turning our eCommerce platform into a marketplace that had +7K auctions every day without hitting API limits.

Describe their project management style, including communication tools and timeliness.

They are efficient and uncomplicated to work with and can always offer assistance when you require it the most. This team has no us versus them dynamic; everyone works together easily and frequently communicates any questions, updates, or responses. We communicated and managed projects through Email, Slack, Jira, Bitbucket, and SonarСloud.

What did you find most impressive or unique about this company?

We were most impressed with VT Labs' ability to develop creative solutions and communicate effectively. We're very pleased with their experience building robust e-commerce websites on Ruby on Rails.

Are there any areas for improvement or something they could have done differently?

I enjoy working with them and will continue to do so on future projects.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder at Iriscan, we provide biometric software development and IT consulting services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs, and what were your goals?

We needed to augment our team with skilled Ruby on Rails developers for the frictionless process of implementing biometric authentication technology into an e-Commerce product as soon as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met at the networking event and considered them a potential tech partner. Their reviews were good, and they seemed more professional and responsive than anyone else we had talked to.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our first meeting with them consisted of exchanging project details and requirements. Moving forward, we need two Ruby on Rails developers to collaborate with our in-house team to continue expanding the e-commerce product's abilities. After our initial meeting, the recruitment specialist quickly provided us with a batch of resumes of qualified Ruby on Rails developers. We invited two candidates for a technical interview and offered them the position soon after.

The recruitment team's involvement in onboarding made new hire processing much smoother and quicker. When our client requested additional product functionality, we quickly filled the position for another ROR engineer with a working knowledge of Node.js within a few days with their help.

How many people from the vendor's team worked with you, and what were their positions?

After interviewing two candidates, we quickly offered them the position. Later, when we needed to fill another ROR engineering role that required working knowledge of Node.js.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

VT labs helped us speed up the hiring process by providing 3 quality Ruby on Rails developers very fast, and cutting recruitment costs.

Describe their project management style, including communication tools and timeliness.

They are quick and easy to work with. There's no difference between "their team" and "our team" — we treat them like they're part of our family.

What did you find most impressive or unique about this company?

The recruitment specialist was impressively cooperative and flexible, going above and beyond to ask questions that helped them identify the right candidates for our needs.

Are there any areas for improvement or something they could have done differently?

We're extremely pleased with how they've been performing, and we are currently in the process of hiring additional talents from VT Labs.

BACKGROUND

Please describe your company and your position there.

I'm the founder & CEO of a independent beauty brand based in San Francisco. We sell our products via our e-commerce channel and through North American wholesale partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs, and what were your goals?

Our first e-commerce website was developed as a fully custom headless website by a team we didn't want to work long term with. We reached out to VT labs to help clean up the code of our website, improve the speed, SEO and add new functionalities to it, as well as help us with ongoing maintenance.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found VT labs on UpWork. Deciding factors for us was ease of communication, high level of customer service and honesty.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

VT Labs was tasked to improve our headless react + Shopify on the backend website. Over 6 months, VT labs helped with various projects:

• Improve homepage (add new press section, customer reviews section, new product launch block, new product carousel, and many other homepage improvements)
• Made website more responsive on mobile
• Did an SEO audit
• Improved speed of the website
• Cleaned up code from previous developers
• Installing pixels

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Vlad our project manager and Andrei our developer. Other team members joined in on projects on a per need basis.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website speed improved significantly. Outcomes were hard to measure because we generally have pretty low site traffic so we can't calculate if the edits we made to the website improved the conversion or not. General feedback is that VT Labs helped us get this website to be as close to what we wanted it to be.

Describe their project management style, including communication tools and timeliness.

I think that the level of customer service was outstanding. Vlad was always available to plan a call and connect in person. They would over-communicate vs under communicate. They adapted to my communication style and joined our team's Slack. Pretty quick response times for most requests.

Despite a bit time difference we made it work very well. I am very impressed by how much the team cares for our business and how transparent they are on all projects.

What did you find most impressive or unique about this company?

These guys kept operating even during the worst times. Our project manager had to evacuate Ukraine when the was started and was back online working almost 48 hours later with the same level of dedication and attentiveness.

Are there any areas for improvement or something they could have done differently?

I am pretty hands off, so wouldn't bug to get quotes on every small ask, but sometimes small asks ended up being much bigger projects than I anticipated and would end up costing us much more than expected.

So I would recommend to setting time limits on small asks so you don't end up investing a bunch of hours on a something that seems small to be, but is actually a lot more complex to execute.

BACKGROUND

Please describe your company and your position there.

I am the E-Commerce Specialist with Ten Thousand, an athletic wear brand specializing in modality-specific and high quality apparel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs, and what were your goals?

We hired VT Labs to help us build out a Team Sales website, to better connect us with large-scale ordering. Our goals were to create a new website which allowed us to simplify our wholesale/large-scale orders, while featuring many complicated back-end needs on our Shopify store.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were impressed by their scope of work, ability to think outside the box to get all of our needs addressed and completed, and effective communication. They're been a pleasure to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We video conferenced a few times over the last few months to discuss the specific needs of our website, like only allowing customers to request quotes which would then be approved or denied for large-scale purchases, a quote and invoice sent separately in automatic emails, etc. VT Labs incorporated different types of plug-ins to get all of our needs met which I had not come across before.

How many people from the vendor's team worked with you, and what were their positions?

We worked with about 6 team members from VT Labs, who work in development, marketing, and customer service.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has been a breeze. VT Labs has been creative through the whole process to ensure all needs are met and addressed, no matter how complex they may have seemed. The communication was fast and efficient and the team was a pleasure to work with.

Describe their project management style, including communication tools and timeliness.

They are a timely team who are all great at communicating any questions, updates, and responses.

What did you find most impressive or unique about this company?

I am impressed by how well the team communicates with us to ensure the project is on track and being executed to our needs.

Are there any areas for improvement or something they could have done differently?

I can't think of any improvement. My whole team and I agree that VT Labs has been a very impressive development team.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and COO of Vesta Sleep, a company makes innovative sleeping products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs, and what were your goals?

We were in need of the service to build a customized Shopify store from scratch. We needed some additional support to help us implement new features on the Shopify store and do some updates on the external app for its better functionality.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across VT Labs on Upwork and chose them based on their strong Shopify expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting with VT labs to discuss project goals. In a short time, they provided us with several different solution with their estimation and analysis.They quickly implemented new features on the Shopify store. The guys helped us continuously update for better functionality.

How many people from the vendor's team worked with you, and what were their positions?

There was two developer and two project managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to VT Labs, we have fully customized Shopify store that improved our user experience. The store works well across multiple device screen sizes and is stable and fast.

Describe their project management style, including communication tools and timeliness.

Overall the communication process is extremely smooth via email and pre-scheduled meetings.

What did you find most impressive or unique about this company?

VT Labs have a solid background in e-commerce web development. We enjoy the way they treat us. Their efficiency really stands out. They accomplished tasks and suggested reasonable options.

Are there any areas for improvement or something they could have done differently?

I'm pretty satisfied with their work. So far, all things are good.

BACKGROUND

Please describe your company and your position there.

I'm one of the founders of an online store for pet parents who are looking for healthy products. We offer dog and cat treats made from human-grade ingredients, all sourced in the USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs?

We had an independent developer set up our store initially and eventually ran into problems.

What were your goals for this project?

We needed a software development company for ongoing support as well and some customization to support our unique referral program.

SOLUTION

How did you select VT Labs?

We found them through an on-line program and initially started with a small project on our website.

Describe the project in detail.

We have been working with VT Labs for almost two years now and they have been amazing! Always responsive. They have been able to add new services and non-standard products, which our Shopify theme doesn’t support.

Also, they helped us to implement new features on the app and to do some updates for its better functionality.

What was the team composition?

Alexander is my main point of contact and he brings in other developers from VT Labs as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For the last 18 months, we have been able to continuously introduce new features on our site to better serve our customers.

How effective was the workflow between your team and theirs?

We are extremely satisfied working with VT Labs. They not just accomplished tasks but suggested reasonable options that provide a more seamless shopping experience for our customers.

We are constantly working with VT Labs on implementing new features and improving user experience as our business and offering evolves.

What did you find most impressive about this company?

They are always responsive, reliable and thoughtful with their work and suggestions.

Are there any areas for improvement?

NA

BACKGROUND

Please describe your company and your position there.

Fête Impériale is a young creative label. I am a shareholder and advise the company on strategic projects

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs, and what were your goals?

Our custom Shopify theme needed various enhancements to optimise the purchase funnel. We were struggling with a Paris-based agency and had significants bugs. The overall performance of the website was not good either

SOLUTION

How did you select VT Labs and what were the deciding factors?

We selected VT Labs on Upwork based on their strong Shopify credentials. I liked the fact they provided a clear roadmap and financial quote.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off with us providing our wish list. VT labs then provided a clear view on deadlines and deliverables using Trello and validated each development through staging themes.

The whole process was extremely smooth and included: implementation of product videos complete redesign of the purchase process and implementation of the full suite of payment providers correction of bugs enhancement of the website overall performance support on Klaviyo and OVH

How many people from the vendor's team worked with you, and what were their positions?

A senior project manager was my main contact point throughout the project. I want to stress the complete availability of the project manager throughout the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to VT Labs, we now have an eshop which is performing extremely well with top of the class conversion rates

Describe their project management style, including communication tools and timelines.

We chatted regularly on Upwork, used Trello to follow deliverables. Overall the communication process was extremely smooth, with total availability of VT Labs, including at late hours and during weekends / holidays. Deadlines were perfectly met

What did you find most impressive or unique about this company?

I come from an investment banking background so I am particularly keen on reliability, which VT Labs demonstrated strongly on their 24/7 availability and impeccable results. I also want to stress that the billing process is extremely fair and transparent, with no hidden cost

Are there any areas for improvement?

not to my knowledge

BACKGROUND

Please describe your company and your position there.

We manufacture jewelry in Montreal, Canada. I work on the product design and digital marketing campaigns/web development of our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VT Labs?

We hired VT Labs specifically to develop our Shopify e commerce website. Each one of our products needed a slightly different product page to be created. The products that we sell are quite complex, so we needed a lot of advice about how to execute the project properly.

What were your goals for this project?

Our goal was to develop user friendly product pages that would allow customers to customize our products. We also wanted to generate live preview images based on the users customization options. These images had to be generated on the server-side and returned to the client side.

SOLUTION

How did you select this vendor?

We found VT labs on Upwork. We chose them because they had amazing reviews and great experience in the web development area. Also, after quick chat, they immediately understood our vision for the project.

Describe the project and the services they provided in detail.

They completely customized and re-built our product pages from scratch. Along with that, they built many of the other pages on our website such as FAQ, size guides, etc. Also, they developed a Shopify app from scratch for us. The app generates an image on a server, and returns the image to the front-end.

What was the team composition?

The team for this project consisted of 2 frontend developers and a backend developer. Alexander, the project manager, was our direct and permanent point of contact. This approach allowed for quick and efficient communication between all parties.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was quite a complex task, but the VT labs team completed the task very quickly and effectively. This project has an amazing impact on our business. We dramatically improved our customer's user experience and satisfaction.

How was project management arranged and how effective was it?

Project management was great and very effective. We always got quick replies to our questions, and we were always offered different solutions to problems that we faced during the project.

What did you find most impressive about this company?

There's 3 things that stand out from this company:

1) Experience: This company has a lot of experience in e-commerce development. They have highly skilled developers, both for front-end and back-end development.

2) They care about their clients: They won't stop working until you're 100% satisfied with the results.

3) They are very honest: They charge a fair price and they over deliver. This is a big difference with other companies I have worked with. They truly charge exactly for the amount of work delivered.

Are there any areas for improvement?

In my opinion, there is very little that needs to be improved. My experience with VT labs has been incredible. I would highly recommend this company to anyone looking for serious and professional web developers.