At Vserve, we are a trusted business process outsourcing partner with deep expertise in supply chain support and accounting services tailored for eCommerce and retail businesses. Recognized as Payoneer's Business of the Year in 2020, we empower businesses ranging from startups to Fortune 500 companies by optimizing operations, reducing costs, and enhancing scalability.
We provide a comprehensive suite of services, including:
• Order and inventory management support for efficient supply chain workflows • 24/7 customer and vendor coordination for seamless communication across operations • Accounting and bookkeeping support, customized to meet compliance and reporting standards • Product catalog management to ensure accuracy, consistency, and performance across platforms • Virtual assistant services, including admin support, research, and coordination • Amazon marketplace support services, covering product listings, optimization, and account management • Web development and web design services to build and maintain responsive, user-friendly websites
With a team of over 400 skilled professionals and a commitment to enterprise-grade data security (ISO 27001:2013 certified), Vserve ensures operational efficiency and data integrity for every client.
Today, our focus is on helping businesses modernize their backend processes through reliable and scalable outsourcing solutions, delivering up to 50% cost savings while enhancing operational agility.
Let Vserve be your partner in driving operational excellence through smart, secure, and scalable solutions in accounting and supply chain management.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Coimbatore, India
Year founded
Founded 2004
Languages
Timezones
1 Language that we service
English
1 Timezone that we service
EST
Eastern Standard Time (EST)
1 Locations
Coimbatore , India
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.7
/5
What Clients Have Said
Vserve Ebusiness Solutions offers good value for cost, with clients noting their pricing fits budgets. Specific project costs were not disclosed, but services provided led to significant operational improvements, indicating a strong return on investment.
They successfully manage accounts receivable, reducing days sales outstanding and invoice errors. Their clear reporting and reconciliation processes improve cash flow and financial visibility.
Professional and Responsive Project Management
Vserve's project management is highly organized, delivering on time and maintaining clear communication. They are responsive to client needs, ensuring smooth collaboration and project success.
Effective Supply Chain Optimization
Clients commend Vserve Ebusiness Solutions for streamlining logistics, supply chain processes, and enhancing inventory visibility. Their work results in faster order processing and improved operational efficiency, leading to better customer service.
Flexible and Adaptable Partner
Clients appreciate Vserve's adaptability and flexibility in handling various tasks, quickly adjusting to meet changing needs and maintaining an efficient workflow across diverse projects.
Proficient in E-commerce Marketing
Vserve is recognized for boosting product visibility and e-commerce revenue through SEO and marketplace management. They provide targeted strategies that lead to increased engagement and higher order volumes.
Room for Improvement in Communication
While generally effective, some clients suggest Vserve could enhance communication, particularly in proactively sharing insights and addressing recurring issues without prompt.
"Whatever they wrote for my product was wrong, and I had to ask for several revisions."
Apr 5, 2022
E-Commerce Manager, Beauty & Cosmetic Company
Anonymous
Other industries
Rome, Italy
11-50 Employees
Online Review
Vserve Ebusiness Solutions needs to enhance the content of the client's SKUs.
Unfortunately, the client has been disappointed with Vserve Ebusiness Solutions. The project has taken more time than expected and deliverables are below expectations. Moreover, the team's communication with the client is unstable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Ecommerce Manager, We asked to Eserve Business solution to enhance our listigns
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions, and what were your goals?
Enhancing the content of around 200 SKUs
SOLUTION
How did you select this vendor and what were the deciding factors?
I selected them thanks to an email they sent, and they were able to sell something very far for what they were able to provide
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I felt bad, the project was supposed to end in a matter of few weeks and it continued for more than 4 months, whatever they wrote for my product was wrong, and I had to ask for several revisions.
Describe their project management style, including communication tools and timeliness.
Super bad communication, I didn't hear from them for weeks, when they sold their service they told me that I would do a call with the manager support and many other lies
What did you find most impressive or unique about this company?
NOTHING
Are there any areas for improvement or something they could have done differently?
DO NOT EVER USE THEM I HOPE THIS REVIEW WILL APPEAR.
RATINGS
1.0
Quality
0.5
Service & Deliverables
"Delays over delays, always an excuse ready"
Schedule
0.5
On time / deadlines
"Missing communication, no respect for clients"
Cost
0.5
Value / within estimates
"cost was decent if they would have respected their plan"
Willing to Refer
0.5
NPS
"DO NOT EVER USE THEM
Showing 21-21 of
21 Reviews
Our Story
Founded in 2015, Vserve Ebusiness Solutions is a full-service eCommerce outsourcing partner with 700+ professionals across India and the Philippines. We support global retailers and distributors with supply chain, finance operations, catalog management, digital marketing, and customer support—helping clients cut costs by up to 50% while driving scalability and growth.
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