At Vserve, we are a trusted business process outsourcing partner with deep expertise in supply chain support and accounting services tailored for eCommerce and retail businesses. Recognized as Payoneer's Business of the Year in 2020, we empower businesses ranging from startups to Fortune 500 companies by optimizing operations, reducing costs, and enhancing scalability.
We provide a comprehensive suite of services, including:
• Order and inventory management support for efficient supply chain workflows • 24/7 customer and vendor coordination for seamless communication across operations • Accounting and bookkeeping support, customized to meet compliance and reporting standards • Product catalog management to ensure accuracy, consistency, and performance across platforms • Virtual assistant services, including admin support, research, and coordination • Amazon marketplace support services, covering product listings, optimization, and account management • Web development and web design services to build and maintain responsive, user-friendly websites
With a team of over 400 skilled professionals and a commitment to enterprise-grade data security (ISO 27001:2013 certified), Vserve ensures operational efficiency and data integrity for every client.
Today, our focus is on helping businesses modernize their backend processes through reliable and scalable outsourcing solutions, delivering up to 50% cost savings while enhancing operational agility.
Let Vserve be your partner in driving operational excellence through smart, secure, and scalable solutions in accounting and supply chain management.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Coimbatore, India
Year founded
Founded 2004
1 Locations
Coimbatore , India
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.8
/5
What Clients Have Said
Vserve Ebusiness Solutions is noted for providing good value for cost, with clients highlighting effective project management and timely deliverables. Specific pricing details are scarce, but several reviews mention that their pricing fits within client budgets, indicating competitive rates for their services.
Vserve has successfully managed accounts receivable processes, resulting in reduced overdue invoices, improved cash flow, and more accurate financial visibility for clients. Their structured follow-ups and reporting have been particularly appreciated.
Expertise in Supply Chain Management
Vserve Ebusiness Solutions has demonstrated strong capabilities in optimizing supply chain processes. Clients appreciated their ability to improve inventory management, streamline logistics, and enhance overall operational efficiency, benefiting project timelines and reducing operational downtime.
Attention to Detail and Customization
Vserve's ability to tailor solutions to specific client needs and their attention to detail have been highlighted as unique strengths. They integrate seamlessly with client teams, offering personalized service and maintaining high-quality standards.
Responsive and Proactive Project Management
Clients noted Vserve's proactive and organized project management style. They consistently deliver on time, maintain clear communication, and respond promptly to client needs, making collaborations smooth and reliable.
Room for Improvement in Communication
While communication is generally strong, some clients have suggested more frequent updates and clearer documentation, especially during high-demand periods or onboarding new processes.
Effective Staff Augmentation Services
Vserve has provided valuable staff augmentation, particularly in IT and customer service roles, allowing clients to scale operations and improve service quality without increasing overhead costs.
"They brought both strategy and execution together seamlessly."
Nov 24, 2025
Owner, The Elite Jewelry Co
Austin Elzinga
Retail
Kailua, Hawaii
1-10 Employees
Online Review
Vserve Ebusiness Solutions automated a jewelry retailer's business processes. They automated data entry, reconciliation, and vendor tracking and integrated the automation into the client's existing systems.
Vserve Ebusiness Solutions helped the client save hours of manual work every week and reduce errors significantly. The team demonstrated professionalism, responsiveness, and transparency. They also communicated via email, messaging apps, and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of The Elite Jewelry Co
Describe what your company does in a single sentence.
Jewelry retail.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vserve Ebusiness Solutions to accomplish?
Automate repetitive financial tasks
Create better control of supplier spend.
SOLUTION
How did you find Vserve Ebusiness Solutions?
Referral
Why did you select Vserve Ebusiness Solutions over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Vserve Ebusiness Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We worked with Vserve to automate data entry, reconciliation, and vendor tracking. They integrated automation into our existing systems and provided training to our in-house team.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We’ve saved hours of manual work every week and reduced errors significantly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Always professional, responsive, and transparent.
What was your primary form of communication with Vserve Ebusiness Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They brought both strategy and execution together seamlessly
Are there any areas for improvement or something Vserve Ebusiness Solutions could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Human Resources Services for Consumer Products Company
HR Consulting
Less than $10,000
Nov. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"It was a smooth transition."
Jan 2, 2023
HR Manager, Coll SWFL
Liam Gutierrez
Other industries
Fort Myers, Florida
201-500 Employees
Online Review
Vserve Ebusiness Solutions provided recruitment services for a consumer products company. They helped outsource reliable workers from abroad.
Vserve Ebusiness Solutions successfully acquired offshore workers by 80%. The team smoothly streamlined the workflow transitions. Overall, they were quick and easy to work with throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I and the head of HR had to find creative ways to cut costs on employees and thought to hire offshore workers. e
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions?
The problem I and my partner had was to find reliable workers from abroad. I did not have any experience and I'm happy I found an ad of Eserve on LinkedIn.
SOLUTION
How did you select this vendor and what were the deciding factors?
I googled and read online reviews about eServe. Mostly were positive and that motivated me to hire this company
Describe the project in detail and walk through their service package.
My plan was to switch US based workers with workers abroad.
How many resources from the vendor's team worked with you, and what were their positions?
Sorry, I can't answer that. I spoke with too many.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Yes, I'm happy to report that 80% are now offshore workers
How effective was the workflow between your team and theirs?
It was a smooth transition.
What did you find most impressive or unique about this company?
The ease and speed by which the transition was done.
Are there any areas for improvement or something they could have done differently?
No, everything went as planned.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"No flaws, very professional"
Schedule
5.0
On time / deadlines
"It was smooth, always on time"
Cost
4.5
Value / within estimates
"A bit expensive but well worth it."
Willing to Refer
5.0
NPS
SEO Services for Technology Company
Search Engine Optimization
Less than $10,000
Feb. 2021 - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their workflow was clear, concise, and methodical."
Sep 27, 2022
Senior Marketing Manager , Global Business Solutions
Max Sanders
Other industries
Washingtonville, New York
51-200 Employees
Online Review
Vserve Ebusiness Solutions provided SEO services for a technology company. They also worked on backlinking to help with the client's site's SERPs.
Vserve Ebusiness Solutions has scaled up the client's site's online presence. They had an excellent workflow throughout, which helped for a successful collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Senior Manager of Marketing
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions, and what were your goals?
Help with SEO for our services on our website
SOLUTION
How did you select this vendor and what were the deciding factors?
They were positioned at the top of Google search when we were looking for a provider to help with our SEO. To be positioned at the top in a very competitive field was very impressive.
Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.
Vserve Ebusiness Solutions Reviews provides SEO consulting services and well as backlinks to help with our website.
How many people from the vendor's team worked with you, and what were their positions?
3 - various position person workwith us.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Has definitely improved SEO for some of our major pillar pages.
Describe their project management style, including communication tools and timeliness.
Their workflow was clear, concise, and methodical.
What did you find most impressive or unique about this company?
They deliver the project right time!
Are there any areas for improvement or something they could have done differently?
NO
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation & BPO for Software Dev Company
IT Staff Augmentation
$200,000 to $999,999
Feb. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They treat clients with exceptional care, giving them fair pay and ensuring they have adequate downtime to recharge."
Jul 24, 2022
CEO & Co-Founder, The TNS Group
Hendrix Wilson
Other industries
Kingston, New York
11-50 Employees
Online Review
Vserve Ebusiness Solutions has provided staff augmentation and BPO services for a software development company. They've assisted the client in Salesforce administrative duties and data collection.
With Vserve Ebusiness Solutions' engagement, the client has seen a significant improvement in costs by 40%. The team has executed smooth project management and worked hard to achieve the business goals. They are cost-effective, communicative, and dedicated.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the company's CEO and co-founder, and we provide software services. We concentrate on assisting businesses in improving their sales and marketing.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions?
For our tasks, we required staff augmentation assistance.
SOLUTION
How did you select Vserve Ebusiness Solutions and what were the deciding factors?
I liked what Co-Founder was doing, and after looking for an offshore outbound prospecting, I chose to get in touch with her. We had previously worked together on projects.
Describe the project in detail and walk through their service package.
For almost three years, Vserve Ebusiness Solutions has offered BPO services. Their assistance has included Salesforce administrative duties and sending a group of employees who can listen to our sales call records and glean statistically significant data from them.
How many resources from the Vserve Business Solutions team worked with you, and what were their positions?
We’ve worked with around seven members of their team
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
We’ve experienced a significant 40% improvement in our blended costs.
How effective was the workflow between your team and theirs?
The project management has been excellent; our primary project manager is Client Success Manager. He does a terrific job handling our connection from an account management standpoint and staying on top of everything. We often utilize email, Asana, and Slack for communication and tools.
What did you find most impressive or unique about this company?
They treat clients with exceptional care, giving them fair pay and ensuring they have adequate downtime to recharge. This makes it possible for their contractors to deliver consistent power to us and feel secure and reliant on their work.
Are there any areas for improvement or something they could have done differently?
I'd want to see them have more experience in recruiting for Salesforce and revenue operations.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Content Writing for Advertising Services Company
Content Marketing
Less than $10,000
Jan. - Apr. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The timely delivery of the work and team's dedication is a good part of this company."
Apr 22, 2022
Founder, Advertising Services Company
Vasu Sharma
Advertising & marketing
Mohali, India
1-10 Employees
Online Review
Vserve Ebusiness Solutions has provided content writing services for an advertising services company. The team has suggested the correct length of the content with keywords suggestions.
The engagement has led to a significant increase in sales and web traffic after publishing the content. Vserve Ebusiness Solutions has communicated well and exhibited a smooth workflow to ensure the project's success. Their on-time delivery and dedication are impressive in the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am founder of SBS Group and we work with all advertisements structures, like content marketing, web 2.0 marketing, info-graphics marketing, Google ads, etc..
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions?
We hired Vserve Ebusiness Solutions for product content writing.
SOLUTION
How did you select Vserve Ebusiness Solutions and what were the deciding factors?
I contacted this company through one of my contacts who had already worked with this company
Describe the project in detail and walk through the stages of the project.
I sent them my requirements and explained them my services and they suggested me the right length of the content with keywords suggestions.
How many resources from the Vserve Ebusiness Solutions team worked with you, and what were their positions?
Only one person who is the head of content writing team worked for my project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I found that my sales and traffic numbers had increased after the content was published and this outcome was outstanding and impressive.
How effective was the workflow between your team and theirs?
We had good communication and work flow was smooth enough to finish this project successfully.
What did you find most impressive or unique about this company?
The timely delivery of the work and team's dedication is a good part of this company.
Are there any areas for improvement or something they could have done differently?
I did not find anything that needs to be improved.Everything is good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Impressive"
Schedule
5.0
On time / deadlines
"Good"
Cost
5.0
Value / within estimates
"Affordable"
Willing to Refer
5.0
NPS
"Definitely
SEO & PPC for Beauty & Cosmetic Company
Pay Per ClickSearch Engine Optimization
Less than $10,000
Jan. 2022 - Ongoing
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"Whatever they wrote for my product was wrong, and I had to ask for several revisions."
Apr 5, 2022
E-Commerce Manager, Beauty & Cosmetic Company
Anonymous
Other industries
Rome, Italy
11-50 Employees
Online Review
Vserve Ebusiness Solutions needs to enhance the content of the client's SKUs.
Unfortunately, the client has been disappointed with Vserve Ebusiness Solutions. The project has taken more time than expected and deliverables are below expectations. Moreover, the team's communication with the client is unstable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Ecommerce Manager, We asked to Eserve Business solution to enhance our listigns
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vserve Ebusiness Solutions, and what were your goals?
Enhancing the content of around 200 SKUs
SOLUTION
How did you select this vendor and what were the deciding factors?
I selected them thanks to an email they sent, and they were able to sell something very far for what they were able to provide
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I felt bad, the project was supposed to end in a matter of few weeks and it continued for more than 4 months, whatever they wrote for my product was wrong, and I had to ask for several revisions.
Describe their project management style, including communication tools and timeliness.
Super bad communication, I didn't hear from them for weeks, when they sold their service they told me that I would do a call with the manager support and many other lies
What did you find most impressive or unique about this company?
NOTHING
Are there any areas for improvement or something they could have done differently?
DO NOT EVER USE THEM I HOPE THIS REVIEW WILL APPEAR.
RATINGS
1.0
Quality
0.5
Service & Deliverables
"Delays over delays, always an excuse ready"
Schedule
0.5
On time / deadlines
"Missing communication, no respect for clients"
Cost
0.5
Value / within estimates
"cost was decent if they would have respected their plan"
Willing to Refer
0.5
NPS
"DO NOT EVER USE THEM
Showing 21-26 of
26 Reviews
Our Story
Founded in 2015, Vserve Ebusiness Solutions is a full-service eCommerce outsourcing partner with 700+ professionals across India and the Philippines. We support global retailers and distributors with supply chain, finance operations, catalog management, digital marketing, and customer support—helping clients cut costs by up to 50% while driving scalability and growth.
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