VRP Consulting

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The functionality and reliability of our portal have been good. We have performed 3–4 major enhancements with VRP Consulting, all of them big successes with the clients.

Secondly, the velocity at which they work is excellent. We sometimes struggle to give them work on a weekly basis and keep the team busy.

How did VRP Consulting perform from a project management standpoint?

We’ve established a very good working relationship with VRP Consulting, mainly because their team is really good. The turnaround time was quick and we were given functional demos which we could review and perfect ourselves. In the last few months, VRP Consulting has gained a lot of knowledge around overall applications, so we can go to them for big issues related to production.

Things becoming lost in translation is a typical challenge with geographically-distributed collaborations, but the experience with VRP Consulting has been positive so far. If someone goes on holiday, or if there is another change in their team, the transition is seamless. They make sure among themselves that the knowledge is transferred.

We have our own team in India, with which VRP Consulting has worked really well. There have been various knowledge transfer sessions, given that our projects are partly based on managed services, which involve the Indian teams being on call over the weekend for production issues. We have asked them to work long hours and weekends.

What did you find most impressive about VRP Consulting?

They are passionate about what they do and have their own input on items. We may provide incorrect or incomplete designs, but VRP Consulting always does a second check and comes back to us with feedback. It’s always good to have a second set of eyes on things.

Are there any areas VRP Consulting could improve?

When we started out, we had some small communication challenges, but because we’ve worked more and more together, they’ve been sorted out. We understand each other a lot more than we did on the first day.

What tips or recommendations could you share that might increase the likelihood of success with VRP Consulting?

The main thing in order to get the max out of VRP Consulting is steady communication. Daily updates and making sure that everything they do is reviewed will ensure that, at the end of the development cycle, the client receives what they want. The responsibility is theirs to make sure that all deliverables are reviewed.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Everything went perfectly and we didn’t have any major issues while migrating the data. There were a few minor mistakes on our side and their side, but we corrected them all afterward. Since I was the only contact point for developers, I haven’t received any specific feedback on them.

How did VRP Consulting perform from a project management standpoint?

They [VRP Consulting] were professional in providing us with a project plan. We provided them with a task and they would send us the whole plan with deadlines for each task.  We also had follow-up calls several times a week and they provided reports before those calls. They met the deadlines we set and we didn’t have any delays. They did their job quite professionally in terms of deadlines. We felt like our project was under control.

What did you find most impressive about VRP Consulting?

The best thing I liked about the service was that they were available at any time, especially when we had the data migrations. They used to work late into the evening. They didn’t mind working overtime and staying longer in order to finish their work.  

Are there any areas VRP Consulting could improve?

We had discussions in both Russian and English, however, those in Russian were more productive. In general, we have no complaints on our collaboration. There was nothing in particular we didn’t like about them.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s a consistently high level of work. The guys have adapted themselves to our work practices. They have been happy to help us with needed improvements.

How did VRP Consulting perform from a project management standpoint?

Their management of their own staff is good. They let us know their availability and how we can access them. We get updates from them, so I have no complaints there.

What did you find most impressive about VRP Consulting?

Their depth and breadth of talent distinguishes them. What they can do is incredibly impressive. They’re also incredibly responsive.

Are there any areas VRP Consulting could improve?

No. I’ll ask them to spread some work out over the next ten weeks. They’ll tell me it’s too simple and they’ll finish it fast. They get things done ahead of schedule. I consider them part of my team.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I was having some issues in 2015 with the other partner’s code quality. That was causing issues that I had to manage. I ran the risk of losing a few clients. I proactively switched to VRP Consulting and was able to keep all those clients. That was a success in itself. I’ve added a few new clients as well, and they’ve been pretty happy. They don’t know everything behind the scenes but I’ve been able to continue those relationships as well as transition all of my existing clients in the past 6 to 8 months.

What did you find most impressive about VRP Consulting?

Sometimes with offshore companies, accents can be a problem, but I don’t have that problem. I think that’s a bonus for them. The time zone is a pretty big factor. They do good quality work. That can’t be overstated. The other companies I worked with didn’t always have the highest level of quality. I would quote a project for 10 hours and then it ended up being 20 hours, and I’d have to bite the bullet because of the quote. I don’t have those issues with VRP Consulting. They do a good job of managing. If someone goes on vacation they put in another developer.

Are there any areas VRP Consulting could improve?

With the other company, if someone went on vacation or wanted to leave the company, it became a huge production just to do an information transfer. Sometimes it wasn’t even possible. VRP Consulting does really well with that. I can’t think of any constructive criticism. Things have been going well. We have weekly meetings and that’s a huge advantage for me. I tried to get other partners to do that, but they weren’t agreeable. I’m able to solve problems quickly.