Vratislavia Software Sp. z o.o.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of an IT consulting company based in Poland that focuses on the implementation of application lifecycle management (ALM) solutions. We're part of an American software company, so in addition to ALM solutions implementation, we also do custom software development, staff augmentation, and IT recruiting. Basically, we support everything related to IT consulting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vratislavia Software Sp. z o.o.?

Vratislavia Software has helped me close some job offerings as part of our recruiting service.

SOLUTION

What was the scope of their involvement?

Vratislavia Software has supported the end-to-end placement of IT positions. The team has been in charge of the following:

• Writing proper job descriptions
• Identifying the qualities needed for the open positions
• Conducting quick market research
• Searching for fitting candidates.
• Setting up appointments
• Helping in the interview process
• Gathering information

Basically, they've been our partner throughout the whole recruitment process from beginning to end. Initially, I just gave them a brief on what qualifications we needed and which software the candidates would be dealing with.

In addition to the recruitment process, Vratislavia Software has helped us with training. I'm the founder, but I've never dove deep into the HR processes because I come from an IT background, not HR. Therefore, their team has guided me a lot throughout the process and trained me on how everything needs to be done. We've also navigated through the boundaries that might exist in Poland because they also have that knowledge.

Thus far, Vratislavia Software has helped me fill two positions. Currently, we're working on another project, on which they're helping me find another candidate for a higher position, as well as two other candidates for development positions.

What is the team composition?

I've mostly worked with Anna (Co-Founder) and another teammate from Vratislavia Software.

How did you come to work with Vratislavia Software Sp. z o.o.?

I found them through a recommendation from a friend who had worked with them in the past and was very happy with their services. He gave me Vratislavia Software's contact information, and I set up a first meeting with them, where I met Anna. We went over the issues of my job description. Through Anna's professional questions, I recognized that she was really trying to understand what I needed.

Throughout this process, I also worked with another recruitment company. When comparing both companies, I definitely saw a difference in quality. The other company wanted to get the job done fast and send me some candidates, whereas Vratislavia Software took the time to understand the culture of my company and make the candidate fit our needs.

How much have you invested with them?

We've spent around 20,000 Polish zloty (approximately $5,100 USD).

What is the status of this engagement?

We started working together around January 2024, and our engagement is ongoing. we hired the first candidate around April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm very happy with Vratislavia Software, as the quality of their work is great. The main things I measure to assess the project's success are the time spent in finding good candidates, the number of candidates I can choose from, and the cost. Vratislavia Software has been very fast. They helped me close deals with the two candidates within one month, which was quick.

Moreover, they've found very good candidates, allowing me to choose from 10 great candidates with whom I had interviews. Initially, I just wanted to hire one consultant. However, the team was so good and sent me so many good candidates that I decided to hire two of them.

On top of that, the costs have been very competitive. Compared to other companies, Vratislavia Software's costs have been on the same level. However, considering the quality of the candidates I'm getting, I rather spend money on them. Other companies didn't provide good candidates; they just spammed us with a lot of bad candidates.

How did Vratislavia Software Sp. z o.o. perform from a project management standpoint?

Our communication with Vratislavia Software is very straightforward. Both of us are very small companies, so we don't have to stick to a formal process. We simply communicate via emails, phone calls, or in-person meetings.

Their project management has been like a black box for me. However, I always know that they're doing a lot of work even before they come back with any candidates because we have a lot of phone calls to analyze if the resources they're vetting can be a good fit or not.

Thanks to their approach, I only have to interview 10 candidates out of the tens of candidates Vratislavia Software has to talk to. Obviously, they have good management behind their candidate research work, but I don't know all the details. In fact, this is the approach I require because I don't want to be involved that deep into the process.

What did you find most impressive about them?

The best thing about Vratislavia Software is that they really try to understand the culture and the business of their clients. They're very helpful in providing candidates that aren't only a knowledge fit but also a good cultural fit, which is not easy to do. Having a candidate with a bad cultural fit within a small fit can mess everything up. Therefore, it's awesome that Vratislavia Software sends me candidates with good skills and the right mindset.

Are there any areas they could improve?

I can't think of anything Vratislavia Software could improve on. I'm very happy with their work, so I can't complain.

Do you have any advice for future clients of theirs?

Work with them! To get the most out of the engagement, take the time to talk with them because they need to understand your requirements. If you don't explain your requirements, they won't be able to know how to decide on the best candidates for you. Therefore, you need to explain not only the skills you need but also the culture and the soft skills you want to have so that they can find the perfect fit.

BACKGROUND

Please describe your company and position.

I am the solicitor of a law firm

Describe what your company does in a single sentence.

Our law firm sought out Vratislavia Software's expertise for the development of a comprehensive CRM system

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vratislavia Software Sp. z o.o. to accomplish?

• Our law firm sought out Vratislavia Software's expertise for the development of a comprehensive CRM system

SOLUTION

How did you find Vratislavia Software Sp. z o.o.?

Online Search

Why did you select Vratislavia Software Sp. z o.o. over others?

• High ratings
• Close to my geographic location
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Our law firm sought out Vratislavia Software's expertise for the development of a comprehensive CRM system. Our primary goal was to streamline our client interaction processes, improve case management, and enhance overall productivity. We needed a robust system capable of managing large amounts of data, integrating with our existing legal software, and providing insightful analytics to drive our business decisions. This system was intended to ensure full secrecy of client data due to professional secrecy. 
Solution How did you select this agency and what were the deciding factors? After a thorough verification, Vratislavia Software emerged as our top choice. Their proven track record in developing specialized CRM systems and their understanding of the legal industry set them apart. The deciding factors were their willingness to tailor the solution to our specific needs, and their competitive pricing. 
Describe the project in detail and walk through the stages of the project. The primary objective of this project was to develop a customized Customer Relationship Management system specifically designed for the unique requirements of the legal industry. By implementing this CRM, the firm aimed to streamline client interactions, improve case management efficiency, and foster a data-driven approach to decision-making. 
Project Overview: 

• Planning: Vratislavia Software conducted in-depth discussions to understand our requirements, workflow, and the challenges we faced with our existing system
• Design and Development: They presented a detailed project plan, outlining the CRM's architecture, key features, and technologies to be used. The CRM was designed to be highly scalable, with features such as case tracking, document management, client communication, and performance analytics
• Implementation: The team worked closely with us to ensure a seamless integration with our current systems. This phase included testing to find out and solve any issues. Training and Deployment: Vratislavia Software provided comprehensive training, ensuring a smooth transition to the new system
• Ongoing Support and Maintenance: They have remained available for any troubleshooting, updates, and further customization

Technologies Used:  

• HTML 
• CSS 
• JavaScript 
• Cloud 

How many people did you work with?
The project team comprised:

• Project Manager 
• Full-stack developer 
• Tester

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM system has transformed how we manage our client interactions and case workflows. We've seen a significant reduction in manual data entry, improved case tracking efficiency, and better client communication. The analytics feature has provided us with valuable insights, enabling us to make informed decisions and improve our services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The workflow between our team and Vratislavia Software was highly effective. Their project management was exceptional, ensuring transparency and keeping the project on schedule. We were particularly impressed by their responsiveness and their ability to adapt to changes and feedback throughout the project.

What was your primary form of communication with Vratislavia Software Sp. z o.o.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Vratislavia Software apart was their profound understanding of the legal industry, combined with their agile approach to creating a customized CRM system. Their capacity to tailor every aspect of the CRM to our specific needs, rather than offering a one-size-fits-all solution, was remarkable. Their use of the latest technology, ensured our system was not only effective but also future-proof. 
Moreover, their exemplary project management and transparent communication made the entire process smooth and collaborative. Vratislavia Software’s dedication to innovation and client satisfaction made them an invaluable partner.

Are there any areas for improvement or something Vratislavia Software Sp. z o.o. could have done differently?

One area they could enhance is providing more detailed documentation and resources for the training phase to help facilitate a smoother knowledge transfer and more independence in using the system. However, in the end, we were satisfied with the overall experience. 
In conclusion, Vratislavia Software's unique approach to understanding and addressing the specific needs of the legal industry, combined with their technological expertise and excellent project management, made them a trustworthy partner for our CRM system development. We highly recommend their services to any law firm looking to innovate and improve their client relationship management processes

BACKGROUND

Please describe your company and your position there.

I am a Head of Growth at Hand2band Software House. We are a company that develops software and offers body/team leasing services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vratislavia Software Sp. z o.o., and what were your goals?

We used their staff augmentation service and hired their specialist to supplement our team working on a web development project. It was a website for the government, which was designed to be used in the educational system. The difficulty of this project was that it had precisely defined guidelines and requirements, which had to be followed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had already worked with Vratislavia Software in the past so we contacted them when we needed to quickly hire a software developer for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involved complete website development, including the backend and frontend. We had to create an entire website and its library from scratch. We followed guidelines concerning the layout, which for instance specified that the website had to be easily accessible, for example by people with disabilities or by users who possess only basic software e.g. without JavaScript. Additionally, the website had to be highly resilient to cyberattacks.

How many people from the vendor's team worked with you, and what were their positions?

We worked with one senior full-stack developer. The project required the use of .Net.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has already finished. The website is operating as planned and our customer is pleased with the outcome.

Describe their project management style, including communication tools and timeliness.

We had great communication with the developer. We used Slack, Jira, and GitHub to coordinate, and they worked well with our team. All the tasks were completed in a timely manner.

What did you find most impressive or unique about this company?

We were impressed by how quickly they were able to find specialists for us and that they were able to go to great lengths to resolve any obstacles to our advantage.

Are there any areas for improvement or something they could have done differently?

They got everything right and have worked out an effective process that works very well.

BACKGROUND

Please describe your company and your position there.

I am the Chief Operating Officer at Hand2Band. I'm Responsible for streamlining operations, communication, and business growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vratislavia Software Sp. z o.o.?

We used their staff augmentation service and hired their specialist to supplement our team working on a web development project. It was a website for the government, which was designed to be used in the educational system. The difficulty of this project was that it had precisely defined guidelines and requirements, which had to be followed.

SOLUTION

How did you select this agency and what were the deciding factors?

We had already worked with Vratislavia Software in the past so we contacted them when we needed to quickly hire a software developer for our project.

Describe the project in detail and walk through the stages of the project.

The project involved complete website development, including the backend and frontend. We had to create an entire website and its library from scratch. We followed guidelines concerning the layout, which for instance specified that the website had to be easily accessible, for example by people with disabilities or by users who possess only basic software e.g. without JavaScript. Additionally, the website had to be highly resilient to cyberattacks.

Describe the recruitment process in detail.

The recruitment process was quick but we didn’t avoid certain drawbacks. We chose one candidate who had already passed a technical interview, however, at the very last moment this person resigned. Since it was an urgent project, Vratislavia Software decided to give us their other specialist who was available offhand. We were satisfied with this resolution as the issue was resolved promptly and the lease conditions remained the same.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The project has already finished. The website is operating as planned and our customer is pleased with the outcome.

How effective was the workflow between your team and theirs?

We had scrum meetings on a regular basis. Vratislavia team member was always present and we didn’t have any communication issues.

What did you find most impressive or unique about this company?

We were impressed by how quickly they were able to find specialists for us. They also went to great lengths to resolve any obstacles to our advantage.

Are there any areas for improvement or something they could have done differently?

They got everything right and have worked out an effective process that works very well.

BACKGROUND

Please describe your company and your position there.

I work as a software development manager for CEVA Logistics. We are an international company offering a broad range of transportation and supply-chain solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vratislavia Software Sp. z o.o., and what were your goals?

We have an ongoing project of developing two applications. The first app is designed to control the warehouse operations and the other one will monitor deliveries. We hired Vratislavia Software to recruit frontend and backend developers for us. We also rented two of their software developers in a Staff Augmentation model. Our Goals was that we needed to scale up and hired Vratislavia Software to recruit a few specialists for us. In some cases we needed developers urgently and they succeeded in delivering them to us within an extremely short timeframe.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vratislavia Software was recommended to us by another company. Our main deciding factors were : - Fast deliveires together with highest quality

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First application is in the code refactoring phase with the new designs written in Blazor. A completely new frontend will need to be written in Angular. The other application also requires refactoring and new designs. Tech stacks: Angular other .js .ts html css sass ci/cd git rest api .net 6

How many people from the vendor's team worked with you, and what were their positions?

Thus far, Vratislavia Software has recruited 6 people for us and we hired 2 specialists in a Staff Augmentation model.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We needed to hire software developers as soon as possible and Vratislavia Software provided us these specialists within the required timeframe. It is an ongoing partnership so as our projects grow and require additional developers, we can rely on them to deliver their specialists in a timely manner. Right now we see that because Vratislavia things in our Company happend before we had this blocker, now everything is in propper way !

Describe their project management style, including communication tools and timeliness.

Project Management was on highest level, every aspects were picked up quickly and smothly, its never happend that we have delays. The communication is mostly online so we can easily reach out to each other and discuss project details or handle difficulties. We also have daily scrum meetings.

What did you find most impressive or unique about this company?

We needed software engineers urgently and Vratislavia Sotware managed to deliver skilled specialists within a short time, which is normally a difficult thing to do. What is more, they verify their employees' technical abilities and provide developers with excellent skills for a reasonable price.

Are there any areas for improvement or something they could have done differently?

We have a great experience with them and I can’t think of anything that they can improve at the moment. What I know upfront i will contact Vratislavia again when we will be looking for specialists to our team !