Voypost

BACKGROUND

Please describe your company and position.

I am an executive at Missio

Describe what your company does in a single sentence.

We make software for non profits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Voypost to accomplish?

• Help us built out a new platform and get to launch.

SOLUTION

How did you find Voypost?

Supabase's website

Why did you select Voypost over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Voypost were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We were developing a large platform that helps non profits better communicate with their supporters. We needed someone that could help with our mobile app and our website. The goal was to build out about 15-20 features that were parallel on our mobile app and website. We needed authentication, email sending features, custom reminders, a social media posting experience and more. We had designs ready and just needed someone to build.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

our project went from 30% complete to 80% complete in 6 months. It was a large project and many things were accomplished and well organized. One of the things done was getting our mobile app ready for our private beta team. This was a big milestone for such a large project and only a few developers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time. I was very impressed with their commitment to our schedule and how hard Vasyl worked. They listened well to our needs and were very thoughtful in different parts of the development process.

What was your primary form of communication with Voypost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really care about delivering high-quality work for their clients. This was obvious by each developer having an account manager that checked in often and asked if I was happy with their work. The CEO took time to understand our needs as well and I felt truly considered for our projects success.

Are there any areas for improvement or something Voypost could have done differently?

Not a thing.

BACKGROUND

Please describe your company and your position there.

Founder of a web3 company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voypost, and what were your goals?

Front End Web Development

SOLUTION

How did you select this vendor and what were the deciding factors?

Personal Recommendation from mutual business partner

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Full website build including front end development and brining existing creative designs to life on the web

How many people from the vendor's team worked with you, and what were their positions?

CEO (for oversight) Project Manager Web Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team was very resourceful and had attention to detail through elements of the project, completing the project on time and according to specifications.

Describe their project management style, including communication tools and timeliness.

Project management style is very interactive and hands on. Utilise Slack for communication and other project management platforms allowing clients to stay on top of project progress, milestones, and timelines.

What did you find most impressive or unique about this company?

We were impressed with the hands-on nature and attention to detail of the project team, from budget and estimate preparation, to staffing, and ongoing project management. Also willing and able to go over and beyond specs of project by suggesting areas for improvement and most optimal route to project completion.

Also had direct access to CEO as and when needed for higher level discussions—and to provide feedback when necessary. Another very impressive quality was their solicitation of feedback of where and how to improve and what they could do better in future engagements.

Are there any areas for improvement or something they could have done differently?

Perhaps relatively less use of some project management software that may (or may not) be relevant for certain projects or clients with less technical skillset. However, this has to be judged on a case by case basis.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and development manager of Shape Digital, an agency that manages custom application development and transformation projects for clients. Our projects go from rebuilding e-commerce websites and making integrations with typical platforms to building brand new web-based or mobile applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Voypost?

A client of ours had a backed ERP system on their website, but the website was outdated. Thus, they wanted to build a new website from scratch, for which they required custom development due to their backend system. As a small agency, we mainly work with third-party providers and outsource a lot of our development work because we manage a lot of projects. For this project specifically, we hired Voypost to help us out.

SOLUTION

What was the scope of their involvement?

Voypost helped us create a brand new wholesale e-commerce site for our client. We started the project with some introductory meetings. Then, we provided them with designs and detailed requirements, after which they started the development process. Throughout the project, they delivered various features as they finished them for us to test them. Whenever we found bugs, they fixed them, and they moved on to the next phase after our approval.

As far as technologies, the website was built on Next.js. Our client had quite complex requirements for their site’s search engine feature, so Voypost helped us create the software architecture for that feature.

What is the team composition?

I worked with the owner and founder of the company, who was present in the initial meetings and touched base with us at various points of the project to see how it was going. He also provided assistance with some of the architecture requirements. We also worked with a project manager, who was the liaison between their developers and us. Voypost’s development team included three developers, a technical lead who reviewed their codes, and a QA analyst who supported testing.

How did you come to work with Voypost?

We found them on a job posting website. We looked at a few different partners and selected Voypost because they seemed the most suitable for us; the way they worked seemed to fit our needs. We also had quite urgent requirements, so we had to get started quickly, and they were available to start working immediately.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We started working with Voypost in August 2021, and they completed the project in March 2022. After that, we engaged in a two-sprint maintenance contract, the first sprint cycle happening in May 2022 and the second in June 2022. The site is now complete, but we might engage with them again for future changes based on our client’s requirements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

A month after the site was launched, our client provided us with the following success metric: they went from making $1,000 per day on sales to $10,000. It was an impressive result.

How did Voypost perform from a project management standpoint?

Voypost’s project management was very good. The project was quite challenging due to the client’s strict requirements; they changed their mind a few times throughout the project. Still, Voypost was very flexible and adjusted to the changes as those kept coming. We also adjusted the management process a few times according to the difficulty of those changes, but they seamlessly adjusted their style to meet our needs.

I had weekly video conference calls via Google Meet with the project manager, but I also communicated directly with the developers to speed up the process when small changes or questions were needed. Voypost used Monday to manage the project, and we internally used Trello to manage the tasks and their progress. On their end, I know that the development team had daily meetings with the project manager because they provided us with details of those meetings, including a review of what they had accomplished for the day. They provided us with those details over Slack for us to provide feedback as well.

What did you find most impressive about them?

Voypost provides high-quality development work. As a small agency working with different providers, we don’t always have positive results. However, working with Voypost, the technical quality of their deliverables was never a concern for us; they really stood out for that.

Are there any areas they could improve?

Considering the challenges of the project, Voypost did a great job overall. We had a recap meeting to discuss the good and bad things about the project, and the majority of the improvements we agreed on for future projects were around streamlining our communication, improving our processes, and setting better expectations. The project wasn’t as organized as the projects they were used to, so it took them some time to adjust. Still, improvements were needed on both sides, so I wouldn’t hold them entirely accountable for that.

Do you have any advice for potential customers?

Ensure that your business requirements are clear and that you can communicate those effectively. Doing that will result in a more efficient process, and there will be less back and forth.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product and technology officer (CPTO) of Parqio, a technology startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Voypost?

We needed to develop our product as quickly as possible to roll it out in the market. Around the third month of the development process, we brought in Voypost to help us out.

SOLUTION

What was the scope of their involvement?

Initially, Voypost came in to help us with mobile app development. However, their scope has expanded since then, and they’ve also helped us with web app development and backend development.

As for the mobile app, Voypost has built it from scratch using React Native, making it compatible with iOS and Android. They’ve also built the web app from scratch using React and Node.js. It works as the administration app that helps us manage our products, but it also allows users to manage their locations.

In addition to those projects, Voypost offers ongoing maintenance, and we leverage their development resources through an open-ended contract. Thus, whenever we have new projects, their resources come in and do the work. For example, they’re currently helping us with hardware development, more specifically with IoT Raspberry Pi projects.

What is the team composition?

We currently work with four developers from Voypost.

How did you come to work with Voypost?

We found them on a website, so they were kind of a referral. We’ve been very fortunate to have them on board.

How much have you invested with them?

We’ve spent over $200,000.

What is the status of this engagement?

We started working together in December 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app developed by Voypost has reached around 8,000 users since December 2020.

How did Voypost perform from a project management standpoint?

Voypost is performing well. They work directly with me, so I’m the one running the project management. Still, we have very tight sprint cycles, and their team works very well and delivers good work on time. Initially, they offered to manage the project, but I declined because I wanted to keep a close relationship with the development team.

We use Kitemaker to manage the project. As for communication, initially, we used Slack to communicate, but we then moved to Keybase.

What did you find most impressive about them?

Voypost’s biggest strengths are the recruitment, hiring, and training processes they have in place. They put a lot of emphasis on upskilling their team and making sure that they’re constantly learning and growing, which is very valuable.

Are there any areas they could improve?

No. We’ve had a very constructive and productive relationship, and I’m currently considering bringing them into a different project for a different company.

Do you have any advice for potential customers?

Have very clear scope and task descriptions to minimize the chances of misunderstandings. Additionally, have multiple sprint meetings and follow up on each sprint cycle because the best way to leverage a remote team is to have good communication.

BACKGROUND

Please describe your company and your position there.

I am a CTO of a fundraising app. We leverage open banking to round up transactions and donate the difference to charities and schools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voypost, and what were your goals?

After an initial MVP success we needed a fresh app to upscale our tech stack. We went to VoyPost to use the latest technologies available and develop a high standard architecture that we could continue working with.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched and interviewed with a handful of vendors, VoyPost were the only ones to really understand our position being a young startup and being lean with our current MVP build. We were also impressed with their technical ability and recommendations from early conversations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a clear brief and designs ready for VoyPost. The development team were more than capable with using our requested tech stack which was React Native written in TypeScript and expo. The project was to build our new sign up flow, handling email verification and the data flow through the process.

How many resources from the vendor's team worked with you, and what were their positions?

We had an account manager that was our main source of contact and had excellent communication skills throughout. There were also multiple front end developers and other technical colleagues helping with code quality and tech architecture.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's too early to tell currently but I'm confident our production bug count will plummet as a result of VoyPost introducing best practices, TypeScript and testing to our tech stack.

Describe their project management style, including communication tools and timeliness.

We agreed on using monday.com as a ticketing board and a weekly demo from our account manager. We were able to make constant contact to the team and our account manager through slack.

What did you find most impressive or unique about this company?

As a small start up we were slightly hindered with our lumpy MVP, VoyPost were aware of this and took this in stride, adapting to the limitations to stay on budget and on the timeline. As well as this their constant communication and code quality met and exceeded our expectations.

Are there any areas for improvement or something they could have done differently?

Possibly the only confusing aspect was paying through upwork, as we were new to upwork too the initial contract setup was sub par. I think both parties have learned from this and this will be better in future.

BACKGROUND

Please describe your company and your position there.

I'm co-founder of an IT agency. We help start-ups and enterprises build their products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voypost, and what were your goals?

Voypost developed the website and took part in creating the algorithms for the platform. Our goal was to finish everything on time and meet the tight deadline which was perfectly achieved by this team.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their experience and personal contribution were the key factors. I saw that they’re actually motivated to deliver a quality end result as they took part in providing the best possible solution to meet the budget and deadline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Voypost built the entire website, both front and backend for us from scratch. We have ongoing support from them for the next year. Technologies used: React, Node.js, AWS, Redux. Project steps: kick-off meeting, delivery of all milestones, ongoing support.

How many people from the vendor's team worked with you, and what were their positions?

2 developers, a Project Manager and a QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very efficient goal-oriented development and delivery processes. We’ve met all the deadlines and the customer was happy with the end result.

Describe their project management style, including communication tools and timeliness.

We used Slack and Google meet for communication and weekly demos. Everything was Agile and we had access to their Monday board as well as Timecamp reports. Project Manager kept us up-to-date with daily text updates and regular video calls.

What did you find most impressive or unique about this company?

Voypost is a company with personal touch. Everyone is so friendly and professional that you really think of them as part of your team. They contribute in their people and have great values.

Are there any areas for improvement or something they could have done differently?

It’s hard to say. They aren’t the cheapest on the market but once we started working with them we realised that the price was equal to the quality delivered.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a software company specialised in bespoke software solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voypost, and what were your goals?

To help with the speed of developing a project, we contacted Voypost to let one of their developers join our project team and develop the web platform. The team helped building backend and authentication services swell as implementing these in the front-end.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted multiple companies and set up calls. After these calls we decided Voypost was the best fit for our project team. They had a similar working flow.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an introductory meeting in which we defined the scope. Our team delivered the development roadmap, architecture and prototype, which was discussed with Voypost beforehand to discuss the optimal stack. After this we worked in weekly sprints in which Voypost took responsibility for grooming, developing, and QA of the tasks assigned to them.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main contact. There was also 1 full stack developer which we had close contact with, during our weekly meeting and on slack. There were also multiple QA and other services that they took great care in.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We met all deadlines for the timeline of the project. Voypost delivered great work and took on a lot of tasks. They never failed to deliver and when there was something that had to be done for a certain time (demo or deadline) they would put in the extra hours to ensure completeness.

Describe their project management style, including communication tools and timeliness.

Daily updates through Slack, very clear time reports and pricing. Weekly calls to discuss upcoming and ongoing tasks.

What did you find most impressive or unique about this company?

Very clear communication, Never missing a promise made and very good code quality.

Are there any areas for improvement or something they could have done differently?

No major things.

BACKGROUND

Please describe your company and your position there.

We're a software company building a Marketing tech SaaS solution, here I am the CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voypost, and what were your goals?

We needed to speed up our development and hired Voypost to add extra people to our back-end team.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through our network we came in contact with Voypost, the fact that they had a structure with senior developers joining the architecture discussion together with senior/medior developers for the hands-on work was a great advantage for us as a starting company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They delivered next to architecture designs, implementations of multiple back-end services in NestJS a Typescript API framework.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and a back end developer were our main point of contact. A software architect also joint the discussion when required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After we started working with Voypost production of new features increased rapidly.

Describe their project management style, including communication tools and timeliness.

We communicated mostly through slack. While Voypost easily integrated with our project management in Slack.

What did you find most impressive or unique about this company?

The combination of different levels of software engineers was really useful to us.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m currently the head of product, design, and engineering for AFK Agency Ireland. We build digital products and experiences for large blue-chip companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Voypost?

We had a 12-week turnaround for a large digital project and we were trying to increase our development capacity within a very short amount of time.

SOLUTION

What was the scope of their involvement?

Voypost is providing us with web design and development, and software development. In addition, they’re building a design system from the bottom up, along with all the components needed to power a headless CMS. TypeScript and React are the technologies used for the development. We also provided all of the intel and the framework to work with.

Our project is one of those projects that never finishes so we’re still working together.

What is the team composition?

We work with two developers and a QA from their side and they’re being overseen by their lead engineer.

How did you come to work with Voypost?

We came across their profile on GitHub.

How much have you invested with them?

So far, we’ve invested somewhere between $30,000–$50,000.

What is the status of this engagement?

The ongoing partnership started in December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The project hasn’t launched yet, but Voypost is able to surpass the quality of what the client has at the moment, so the feedback from the client has been positive.

How did Voypost perform from a project management standpoint?

They’re quite efficient in terms of project management. They do daily standups and they like to work knowing that they have the next two weeks planned out. One of their strengths is estimating the amount of work and being efficient in delivering them.

We do two Google Meet meetings a week, and daily Slack updates. We have a joint channel on Slack and we chat there all the time.

What did you find most impressive about them?

Finding actual competent developers is a lot harder than most people think, and Voypost really cares about quality.

We initially gave them a development challenge and they were able to put together a solution for a problem that most people get wrong. I was very impressed because they turned it around in about a day and I praised their competency. Once we decided to engage with them, they started doing really well into our existing process. They took it quite seriously and really cared about the quality before we even had a look at everything.

What they also do nicely is they don’t just give us developers, they complement that with project management and QA resources.

Are there any areas they could improve?

I don’t really have that many things that I wasn’t happy with. They swapped a couple of team members from the project in the beginning, which I thought was a weakness at the time, but it turned out to be the right decision. It was just a slight miscommunication at the start, but it was done for the right reasons.

Do you have any advice for potential customers?

My advice is to have open lines of communication, be transparent, and be open to collaboration. The first couple of weeks is always difficult in terms of working with a new supplier, but if you open yourself up to them quickly, it will be much more beneficial.

BACKGROUND

Please describe your company and your position there.

I'm the Founder and CEO, We are a San Francisco based startup in the intersection of Retail, eCommerce and environmental space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Voypost, and what were your goals?

We wanted to develop an MVP that will hep us connect eco-conscious brands with zero-waste stores, big-box retailers and independent retailers. We started in the health and beauty space. Our goal was to build a super sleep, simple and easy to navigate system and to test waters to see if users sign up and how functional is it as a system.

SOLUTION

How did you select Voypost and what were the deciding factors?

We found them on upwork, along with 4 other vendors. In our evaluation process one of our primary asks was for a partner who would deliver high-quality work in a reliable and collaborative manner. What made us go with Voypost was the attention to detail and responsiveness they showed even at the very initial stage, to understand project requirements. They asked the right questions and even helped us solve a few unsolved areas when thinking about our user experience and features.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a Java-based application that's hosted on Firebase.

1. Collaborative scoping: We used airtable to map our every single detail of the requirement from the UI Design.
2. Once that was cleared, the Voypost team moved on to create UI components that mirrored our design to perfection
3. They divided the project into 4 milestones and moved in stages to complete every single one of them. Every week the progress was shared with the entire team.
4. UAT: Voypost team is very precise with UAT and they use monday.com to check off every box. Any incomplete item or a bug is noted immediately as unresolved and the team completes it within the next 24 hours.

Product Features:

• Brand Dashboard to show the brand their profile
• Product Dashboard: All the product brochures created by brands are displayed here
• Questionnaire: Series of questions that brands click and complete to build their profile
• Payment interface: Integration with Stripe to allow users to pay once they want to download a PDF version of their product brochure
• Chrome Extension: Developing a chrome extension that allows category managers to save products on their wishlist and initiate conversation with those brands later.

How many people from the vendor's team worked with you, and what were their positions?

5 People from the Vendor's team worked with us, below are their positions: Maria - COO (previously a PM & QA on Correlate) Pavel - Product Manager & QA Nazar - Team Lead, managing the devs Oleh and Natalia are devs Nikita - CTO & Architect

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch the solution right on time. And the team performed so well we are now continuing to work with them to develop the retailer interface also.

Describe their project management style, including communication tools and timelines.

The project management was exceptional. The Voypost team was precisely on time for all of the deliverables and sometimes delivering a lot earlier. We used Slack for all communication.

What did you find most impressive or unique about this company?

It is their exceptional collaboration internally and externally with us that's truly unique. We never found that things were lost in translation. We never had any lag or delays in communicating changes or development milestones. I would highly recommend the Voypost team if you are looking for exceptional quality of code and stellar communication skills.

Are there any areas for improvement or something they could have done differently?

None.