This review was updated on May 10, 2019 by the client (a new respondent). New content is below.
Introduce your business and what you do there.
I’m the U.S. advertising and public relations manager for VTech Communications. We focus on consumer and B2B communication electronic devices, including residential phones, baby monitors, and conferencing devices.
What challenge were you trying to address with Voxity Productions?
We needed a partner to manage our video production projects.
What was the scope of their involvement?
Voxity Productions has worked on various projects, ranging from stories about our baby monitors to use case scenarios for our business products. Each time, they collaborated with us on project ideas and then found all of the talent to finish the job. They created stock video footage for our consumers products, highlighting certain features or benefits of the products in real interactions. Our in-house team then integrated those clips into product videos, which are live on retailer’s product pages.
What is the team composition?
We had one main contact but worked with both of the owners.
How did you come to work with Voxity Productions?
We’d scoped out our project and sent requests to various local agencies we knew we wanted to work with. We reviewed the companies that responded, and Voxity Productions was responsive, had a good idea, and met our budget, so we hired them.
What is the status of this engagement?
We worked with them from 2016–March 2019.
What evidence can you share that demonstrates the impact of the engagement?
Their videos are high quality and professionally present our products with a cohesive brand image. We can easily trim down the video lengths, if needed, and we’ve even used them as video advertising across multiple platforms, including YouTube. They’re our go-to studio when we need video production services.
How did Voxity Productions perform from a project management standpoint?
Once we submitted a request, they quickly put together a project schedule. They used Basecamp, which made it easy to see what they were working on and what we needed to complete. The owner fostered a transparent workflow and was always available and responsive, answering questions within 24 hours.
What did you find most impressive about them?
They made our products look professional but also relatable, especially with the more technical business products. They worked hard to meet our goals and provided excellent services. If you haven’t ever worked with a video agency, Voxity Productions is great because they’re involved, collaborative, and easy to work with.
Are there any areas they could improve?
I don’t see any areas they could improve. We’ve worked with them on seven projects, and I’d continue to work with them. They’ve been a great partner.
Do you have any advice for potential customers?
Be flexible and trust their process and expertise. They’ll improve your project, if you let them.