Digital Innovation

Vooban builds custom software and web applications for the enterprise, specializing in an agile methodologies and focusing on dev.

Core expertise lies in insurance, financials, banking, public security, logistics, and manufacturing. We specialized in system re-engineering and smooth transition.

 
$100,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2011
Show all +
Quebec, Canada
headquarters

Portfolio

Key clients: 

Desjardins, Industrielle Alliance, Quebec Stevedoring Company, Axes Network, Kruger, Universitas, Thales

Reviews

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Legacy Microsoft Stack Update for IoT Company

“They focus on details and know what they’re doing. I wish all the companies I worked with were as good as Vooban.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. - Mar. 2018
Project summary: 

Vooban patched and updated a legacy system, keeping it running until the implementation of a long-term solution. They analyzed the platform, identified solutions, and executed the selected option.

The Reviewer
 
11-50 Employees
 
Quebec, Canada
Nicolas Tremblay
CTO, Axes Network
 
Verified
The Review
Feedback summary: 

Vooban presented an array of solutions that allowed for customization to specific project needs. They finished under budget and before the deadline, even though it was a short timeframe. They increased the platform’s speed by over 500% and satisfied the needs of third-party end users.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO for Axes Network, a company that does IoT and big data analysis in the gaming industry, mostly gambling casinos.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vooban?

We had a legacy platform that was built before a large increase in sales we recently experienced. The platform couldn’t handle the influx and began causing problems for our clients, which put us at risk of losing them and not being able to grow our company. Our new internal team didn’t have the skillset to dig into the code and resolve the issue, so we started looking for an external team.

SOLUTION

What was the scope of their involvement?

Vooban did a complete analysis of our system and came back with five possible solutions. They ranged from patching the system to stabilize the situation in the short-term to building an entirely new system. They had prices for each project and a list of pros and cons. We decided to do a short-term fix because we needed to keep our current clients onboard.

Vooban added a few work-arounds, such as more hardware to keep clients connected to the system. It wasn’t the best solution, but it temporarily fixed our problem while we looked for long-term solutions. Vooban used a variety of Microsoft stack products, including SQL Server implementation, .NET, and Azure servers.

What is the team composition?

System architects analyzed our system, a data specialist looked at our database and gave solution recommendations, and Microsoft-based developers implemented the solution.

How did you come to work with Vooban?

Vooban was the top firm on Clutch, so we called them and had an amazing conversation.

How much have you invested with them?

We spent around $200,000.

What is the status of this engagement?

We worked together from January–March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wanted to stabilize the platform and increase speed by 10%–20%. Vooban made it stable and increased speed by over 500%. It did 3­–5 transactions per second before, and now it’s up to around 1,500 transactions per second.

One of our clients was about to give up on our product, but when Vooban made the fixes, they were incredibly pleased with the performance. Vooban helped save our biggest clients. We’ll probably have to build a new platform since this one isn’t sustainable for the next ten years, but the solution allowed us to sustain our growth and gave us more time.

How did Vooban perform from a project management standpoint?

They delivered on time and under budget. We used Slack for our tech teams to keep in touch, and we had a common Jira board to manage requirements and track progress.

What did you find most impressive about them?

They suggested we build an entirely new system, but when we explained our situation, they were incredibly understanding. They realized we needed a quick solution, so they revised the plan with a new price and timeline of three months. It was a quick turnaround, but they finished before schedule and even added on a new feature.

They focus on details and know what they’re doing. I wish all the companies I worked with were as good as Vooban. They have a deep technical knowledge and come up with solutions as you explain the problem.

Do you have any advice for future clients of theirs?

Spend time at the beginning to do a full analysis and have them give you options.

5.0
Overall Score We already hired them to take over a new phase of our project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re expensive, but the quality is worth it.
  • 5.0 Quality
    Service & deliverables
    They did a great job.
  • 5.0 NPS
    Willing to refer

Loan Administration & Credit Platform for Bank

“The atmosphere they develop in is very dynamic…It was a pleasurable way to develop the platform.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Mar. 2017 - Feb. 2018
Project summary: 

Vooban developed a customer-facing, insurance and loan delivery tool for a large bank. The product is cloud-based and compatible with Apple and Microsoft products, in addition to being mobile responsive.

The Reviewer
 
51-200 Employees
 
Quebec, Canada
CEO, Financial Technology Consultating Firm
 
Verified
The Review
Feedback summary: 

The tool was finished ahead of schedule and under budget. Vooban was accessible via multiple touchpoints and worked energetically to accommodate the project timeline. Their dedication to excellence and quality led to a collaborative environment and a desire to find innovative solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a fintech consulting firm. We’re a third-party administrator (TPA) of insurance products for the automobile industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vooban?

One of the six major banks in Canada asked us to develop a TPA for life insurance, extended warranties, and replacement insurance. We needed to create a platform to deliver those products and loans to their customers based on their credit information.

SOLUTION

What was the scope of their involvement?

We worked with Vooban to develop the budget and the specifications for the product. We were looking for a cloud environment and a platform that could be used with Apple and Microsoft products, as well as on different devices such as computers, phones, and tablets.

What is the team composition?

We worked with 15-20 people depending on our needs at a particular time, which included a dedicated project manager, who handled our communications. I also talked with their founder.

How did you come to work with Vooban?

I’ve been working on and off with them since 2013. They originally proposed a new way of developing our technologies and I let go of my normal IT team.

How much have you invested with them?

We budgeted $2 million for this project but finished it under budget at $1.8 million.

What is the status of this engagement?

This project lasted from March 2017 until the end of February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re only implementing the product in Quebec for the first five years, and we’re budgeting for 100,000 loans in that time frame, which means about 20,000 products. After that, it will be opened to all of Canada, where we’re expecting another 100,000 loans.

How did Vooban perform from a project management standpoint?

It’s probably one of their strengths. The engineer and the project manager I worked with are worth celebrating. We mainly communicated via email, and they dealt with the given timeframe professionally.

What did you find most impressive about them?

The atmosphere they develop in is very dynamic. I didn’t spend too much time with the developers, but when I did, they challenged us and we challenged them back. It was a pleasurable way to develop the platform.

Are there any areas they could improve?

It’s not a major issue, but I believe that they should increase their knowledge of how big banks are negotiating contracts. There’s something of a cultural barrier between a bank and a technology company that they need to bridge. Vooban is bringing in a partner from an insurance company so hopefully they will improve in the next year.

Do you have any advice for potential customers?

If they are able to use the same engineer and project manager that I had the privilege to, then go ahead. Other than that, they should make sure that they know their business cycle and what they want before engaging.

5.0
Overall Score If I have another product they'll be in the boat with me.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're much better than the company we used previously.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd recommend them without hesitation.

Outsourced Software Department for Insurance Firm

"Vooban found a way of developing the perfect product in order to put us in front of the competition."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Apr. 2015 - Oct. 2016
Project summary: 

Vooban developed an external facing product to manage relationships in the automotive manufacturing industry.

The Reviewer
 
11-50 Employees
 
Quebec, Canada
Dominic Chayer
Fmr. VP, Group PPP
 
Verified
The Review
Feedback summary: 

Vooban's innovative designs placed the client ahead of all competition in terms of technology and led to an outsourcing agreement for all development initiatives going forward.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are an insurance products dealer and have developed some software tools for customers. I was the chief financial officer of the company. I was also in charge of the IT department, acting as the vice president of finance and IT.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vooban?

We were having some problems with our internal development team.

SOLUTION

What was the scope of their involvement?

Vooban was brought in to handle a portion of our software. The system is a calculations tool for insurance premiums for car manufacturers. Our partners need to input our data into their own systems. They were able to deliver faster than our own team, and with better quality. At the end of the testing period, we decided to make a change in the company, no longer developing internally and switching to exclusive subcontracting with Vooban.

Everything developed by Vooban has been web-based. They have made sure that all of our business suppliers were able to connect with us and exchange information. We started a new large project, initially developing a web portal through which customers could sell and manage our products. The second phase consisted of our contract management systems. The solution we had in place was very old, so Vooban designed and developed a new one.

How did you come to work with Vooban?

We were using a freelance contractor who had had experience working with Vooban. He referred the company to us and we gave them a test.

How much have you invested with Vooban?

The cost of our project with Vooban was almost $3 million.

What is the status of this engagement?

We started working with Vooban in April 2015, with an initial testing period that ran until September. The runtime of the project was around 2 years. Prior to my departure, the last deployment was in October 2016. My former company is still working with Vooban for fine-tuning and maintenance.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The product that Vooban developed and managed for us was the first of its kind in our market. Vooban found a way of developing the perfect product in order to put us in front of the competition. Our competitors needed to catch up with our offering.

How did Vooban perform from a project management standpoint?

Vooban has worked closely with our customers. Even though they're not always on-site, we have had a project manager and architect from Vooban's side in our office. They have been able to assess our business and market needs well, sending the information to the development team. They're always reachable over the phone and, whenever we've had a problem with deployments, Vooban has supported us. Vooban respected our agreed upon budget and calendar. It was easy to follow them and the evolution of the work through weekly meetings on the management side. Vooban presented the progress of the work at the end of each 2-week sprint. We saw video demonstrations of what had been developed, which made it easy to follow along and ensure that we weren't surpassing the budget. There were no delays in development.

What did you find most impressive about Vooban?

I've appreciated Vooban's expectations management and follow-up approach. They worked closely with our own IT management team. Vooban proposed many new items for our platform, also ensuring that we were meeting the needs that we had and we not being oversold. Other suppliers have often given us surprises in terms of cost or outcomes. Vooban worked closely with us, reviewing our requirements over the course of development on a sprint-by-sprint basis.

5.0
Overall Score The next time I will have a similar development need, I will contact Vooban. They can develop products for many different industries.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Vooban's office is around 10 kilometers away from our own. Every time we've needed to have someone on-site, Vooban was there for us.
  • 4.0 Cost
    Value / within estimates
    Vooban provides high-quality services, which come with a higher cost. Even though the initial proposal can seem expensive, 2 times larger than the next one, Vooban was able to develop the right product for us.
  • 5.0 Quality
    Service & deliverables
    Vooban has respected our deal completely in terms of cost and final deliverable. We were given the product we needed at the time we needed it.
  • 5.0 NPS
    Willing to refer

Software Dev Staffing for Defense R&D Contractor

"Vooban's team is made up of smart people."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - Ongoing
Project summary: 

Vooban's resources fold into the client's existing development teams and primarily focus on JavaScript and .NET among other technologies.

The Reviewer
 
10,000+ Employees
 
Quebec, Canada
Project Manager, Defense Contractor
 
Verified
The Review
Feedback summary: 

The client is pleased with the balance between affordability and the quality of Vooban's resources. There are no issues to speak of and the client even appreciates the general spirit that Vooban's resources bring to his greater team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a Canadian-based company dealing with the defense and security, railway signaling, and avionics industries.

I am a project manager in charge of operations for our Quebec office. I handle the assignation of our resources and subcontractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vooban?

We needed additional software developers. We had some R&D projects for which we needed high-quality resources.

SOLUTION

What was the scope of their involvement?

Vooban is providing high-end resources for our project. They have been working with us on-site, in our office. We are also looking to employ 5 of their remote resources in the future. Most of Vooban's work has been on the web development side, using up-to-date technologies such as JavaScript, .NET, and GIS.

How did you come to work with Vooban?

We have a background with Vooban. I have worked with 1 to 2 of their people in the past successfully. Vooban's team is made up of smart people, so we've continued to use them.

How much have you invested with Vooban?

The cost of Vooban's services is around $300,000 per year.

What is the status of this engagement?

We started working with Vooban 4 to 5 years ago. We subcontract Vooban for 6-month periods.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Vooban's resources have been very important to us. They've been one of the leaders of our projects and we've kept the same people onboard for the last 3 years. We are very satisfied with Vooban's work and hope to work together in the years to come.

How did Vooban perform from a project management standpoint?

Since Vooban is mainly providing software development, they've been integrated into Agile Scrum teams with the same roles as our internal ones. We receive monthly invoices detailing the number of hours assigned to each of our projects and a summary of the tasks completed.

What did you find most impressive about Vooban?

Vooban has expertise in the .NET and web environments. They also have a good team spirit.

Are there any areas Vooban could improve?

None. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Vooban has always delivered on time.
  • 4.0 Cost
    Value / within estimates
    Vooban has provided a good balance between work level and rates.
  • 5.0 Quality
    Service & deliverables
    We've never had a problematic situation within the last 5 years.
  • 5.0 NPS
    Willing to refer
    Our own clients have appreciated Vooban's work.

Various IT Projects for Financial Security Company

"Vooban is very professional, and they always deliver what we need in a timely manner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Vooban has functioned as the go-to IT services provider on a number of projects over the years. This has included IT devleopment and functional/organic alaysis. 

The Reviewer
 
10,000+
 
Quebec, Canada
Senior Project Manager at Financial Security Company
 
Verified
The Review
Feedback summary: 

Vooban has proven themselves to be a reliable IT partner. They have remained proactive and communicative throghout. The partnership is ongoing. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a project director with a major player in the financial security sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vooban?

I’ve been working with Vooban in an IT development capacity as part of several projects I am responsible for.

SOLUTION

What was the scope of their involvement?

I used Vooban’s services for IT development and functional/organic analysis.

How did you come to work with Vooban?

I’ve been with Vooban as a partner since 2012. Because I know I can rely on them to deliver, I am able to choose them without a formal selection process.

What is the status of this engagement?

That information is confidential, but we have been working with them for at least four years.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

Their deliverables are on time and on scope.

What did you find most impressive about Vooban?

Vooban is very professional, and they always deliver what we need in a timely manner.

Are there any areas Vooban could improve?

Vooban needs to plan for the exponential growth of its business. They are always available for ad hoc discussions and projects, but if their company continues to grow, they will need to work to maintain their current level of agility.

5.0
Overall Score I was always satisfied with the results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I’m not an IT specialist, so it’s difficult for me to judge the specifics of their work, but I always hear very positive comments about what they’ve delivered.
  • 5.0 NPS
    Willing to refer
    I recommend Vooban to my colleagues and to other functional units when I have the opportunity. I highly recommend Vooban.