Contact Voice of Customer Research (VOC Research)
Get a custom proposalWin more business. Retain more customers.
Voice of Customer Research (VOC Research) provides Win/Loss and Customer Satisfaction interviews and analysis services to help you win more business and retain more customers.
We specialize in professional, pre-scheduled and unbiased conversations with key decision-makers at your customers, prospects, and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding your company’s and your key competitors' products and services.
Interviews and Analysis services include:
Win/Loss
Customer Satisfaction
Lost Customer (Churn)
Customer Loyalty / Retention
And more...
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
2 - 9
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Locations
Knoxville, TN
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Year founded
Founded 2008
1 Locations
- Knoxville , TN
Service Lines
- Market Research
- 100%
Select Focus Area
- Market Research Focus
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- Market Research Interviews
- 50%
- Market Research Data Analysis
- 25%
- Customer Loyalty Market Research
- 10%
- Market Research Data Reporting
- 10%
- Market Research Surveys
- 5%
Industries
No Industries have been added yet…
Clients
- Midmarket ($10M - $1B)
- 35%
- Small Business (<$10M)
- 35%
- Enterprise (>$1B)
- 30%
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Contact Voice of Customer Research (VOC Research)
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