Win more business. Retain more customers.
Voice of Customer Research (VOC Research) provides Win/Loss and Customer Satisfaction interviews and analysis services to help you win more business and retain more customers.
We specialize in professional, pre-scheduled and unbiased conversations with key decision-makers at your customers, prospects, and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding your company’s and your key competitors' products and services.
Interviews and Analysis services include:
Win/Loss
Customer Satisfaction
Lost Customer (Churn)
Customer Loyalty / Retention
And more...
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
2 - 9
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Locations
Knoxville, TN
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Year founded
Founded 2008
1 Locations
- Knoxville , TN
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