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    Wroclaw, Poland
    +48 783783202

Nearshoring Solutions where Quality Matters

4.5
7 reviews

Over the past 14 years, Vm.pl has specialized in creating and delivering high quality dedicated software.

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After becoming the unprecedented leader in the local education and publishing field, in the last three years we've been focusing mainly on delivering bespoke nearshoring projects, successfully realising a large number of projects for international clients.

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We are proud of each and every one of our 475 (and counting) projects in numerous branches for more than 70 clients from the whole of Europe.

Let’s meet – we’re nearer than you think!

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Services: 

  • IT Project and Staff Outsourcing
  • Software Development
  • Web services
  • Mobile applications
  • QA and Testing,

Key technologies:

  • PHP (Symfony, Laravel)
  • JavaScript (TypeScript, Angular, Ionic)
  • Java (EE,Spring)
  • C# (.NET, Xamarin)
  • Magento
READ MORE...
 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2004
Show all +
Wroclaw, Poland
headquarters

Portfolio

Key clients: 

TestDaf Institut, Qoniac, Doctena Corporate, Advalyze, Pearson Europe

Development the most popular platform for testing German

Client: Institution in Bochum which prepares TestDaf

5 Developers

Technologies: Java

Task: Development the most popular platform for testing German Language and online courses for learning

Work model: Staff Outsourcing

Payment model: Time and Material

Project duration: Since September 2017

Native Windows application for Qoniac

Client: IT company from Dresden delivering process optimization & control solutions for the cutting-edge semiconductor industry

5 Developers

Technologies: C#, .NET, WPF, WCF

Task: Native Windows application aimed at optimising the process of etching lithographic plates. The app connects with a local database server and analyses data received from sensors

Work model: Staff Outsourcing

Payment model: Time and Material

Project duration: Since July 2017

Development of Doctena application

Client: Doctena Corporate – a company from Luxembourg developing leading in Europe platform dedicated to help patients find doctors and schedule medical visits online

3 Developers

Technologies: PHP (Laravel)

Task: Support in development Doctena application

Work model: Staff Outsourcing

Payment model: Time and Material

Project duration: Since April 2018

Online shop implementation for Advalyze

Client: Internet Marketing Agency from Berlin

3 Developers

Technologies: Java, PHP (Symfony, Magento, Magento 2)

Task: Online shop implementation and support in web application development

Work model: Staff Outsourcing

Payment model: Time and Material

Project duration: Since 2016

Online Database for Trinity College Dublin

Client: Trinity College Dublin

3 Senior Developers, 1 Graphic Designer

Technologies: Frontend: JavaScript (Angular), jQuery, Bootstrap, HTML5, CSS3; Backend: MySQL, PHP, REST, GULP

Task: Healthy food marketplace complex development. UI/UX design, Front- and Back-end development

Work model: Project Outsourcing

Payment model: Fixed price

Project duration: 2 months

Diagnostic System for Pearson Publishing House

Pearson Central Europe Publishing House delegated to vm.pl the creation and realization of complex diagnostic systems for evaluating the level of school students knowledge.

The diagnostic portal has been created being also as a tool for teachers to impute the students results there. It could organize class system at schools and report system allowing to analyse the results of diagnostic measurements.

As a result vm.pl delivered a complex dedicated diagnostic systems, allowing the teachers to independently test the competences of thousands of students among school education system and to conduct knowledge diagnostic tests at students at Polish schools.
 

 

...

Reviews

4.5
7 reviews
Sort by

Developer Staffing for E-Assessment Group

"We’ve had open and honest exchanges about our cooperation and ways to improve it." 

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Ongoing
Project summary: 

vm.pl Software House provides Java developers to work on an e-learning and assessment platform. They expand exam customization, introduce new features and technologies, and manage QA.

The Reviewer
 
51-200 Employees
 
Bochum, Germany
Duy Nguyen
Head of Computer Science, TestDaF-Insitut
 
Verified
The Review
Feedback summary: 

Developers assigned by vm.pl Software House are critical to milestone delivery and knowledge sharing. Their direct, honest communication allows for tangible improvements to be made in the cooperation. Customers can expect a responsive partner that’s highly accessible.

BACKGROUND

Please describe your company and your position there.

I’m the head of computer science at The Society for Academic Study Preparation and Test Development. We’re a nonprofit recognized for its German testing and higher education aptitude test.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire vm.pl Software House?

We needed to develop a digital platform for e-assessments that supported DUO functionalities (an e-learning platform).

What were your goals for this project?

The platform had to allow us to create and input exam items, support web-based assessments, and feature media management tools.

SOLUTION

How did you select this vendor?

vm.pl contacted us. After doing our own research and comparing them with several other companies, we had a favorable impression of them.

Describe the project and the services they provided in detail.

They’ve assigned software developers to assist us with a number of tasks including extending our complex system for creating and editing exam items. Their other efforts revolve around continued development of our e-learning platform, the introduction of new technologies, and QA. 

What was the team composition?

We work with five Java developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We wouldn’t be able to achieve our milestones without vm.pl’s developers. Throughout the cooperation, they’ve shared their technical knowledge with our in-house developers.

How was project management arranged and how effective was it?

It’s well organized, and vm.pl is very responsive to inquiries. They’re always ready to take in-person meetings to communicate more directly.

What did you find most impressive about this company?

We’ve had open and honest exchanges about our cooperation and ways to improve it.

Are there any areas for improvement?

The developer selection process could be even more focused. Some candidates haven't possessed the necessary language skills, which wasn’t apparent from the profiles we were provided with. Overall, however, hardly anything needs to be improved.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Our schedule is always respected. They keep us regularly updated on their status.
  • 4.0 Cost
    Value / within estimates
    We get good value for our money.
  • 5.0 Quality
    Service & deliverables
    They have good quality code. It's re-usable and readable.
  • 5.0 NPS
    Willing to refer
    I'd recommend them without hesitation.

Magento 2 Dev for Tourism Online Shop

“They understood the customer’s journey and assisted at every point of the software development process.”

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Ongoing
Project summary: 

vm.pl Software House provided a web developer to handle Magento 2 development for an existing e-commerce software. They helped fix bugs in the old system, implement new features, and launch the shop online.

The Reviewer
 
201-500 Employees
 
Dresden, Germany
Holger Lösken
Head of IT, ElbeZeit GmbH
 
Verified
The Review
Feedback summary: 

An intensive interview process ensured that only the most suitable vm.pl Software House developer would join the project. With their support, the online shop launched on time and generated higher sales. All resources adapted well to internal project management styles and remained customer-oriented.

BACKGROUND

Please describe your company and your position there.

I’m the head of IT for ElbeZeit GmbH, a tourism company located in East Germany. We provide cruises on the Elbe river for roughly half a million passengers per year. In my role, I’m responsible for the IT infrastructure as well as the development of our web-based online systems such as our ticketing software, online shop, and home page.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire vm.pl Software House?

We were looking for resources who were familiar with Magento 2 and its ecosystem. Since our previous agency couldn’t deliver as expected, we needed web developers who had excellent technical knowledge, understood our quality standards, and could work independently.

What were your goals for this project?

We hoped to resolve all bugs in our online shop and implement new features. In addition to selling more traditional products such as souvenirs, we wanted the online shop to sell tickets for our cruises. Furthermore, vm.pl Software needed to connect our backend systems through APIs.

SOLUTION

How did you select this vendor?

We found them via a newsletter and met with them at our headquarters in Germany. After talking with them, we were impressed by their commitment and willingness to help us as soon as possible. They were also able to converse with our CEOs and project team in German, which was a big plus.

Can you go into detail about the services they provided and the scope of the project?

When interviewing resources, they initially presented a selection of developers to choose from along with reviews and sample work. Their CEO asked us to not only consider the person's past projects but also their language skills.

Once we picked a developer, we described the project via email and video chat because we lacked written documentation. The developer grasped our ideas quickly and began working on the project immediately. We’ve since launched the site, and vm.pl Software House continues to provide resources across different fields as needed.

What was the team composition?

For the online shop, they supplied a full-time developer for a couple of days per week.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to their help, we were able to launch the online shop within the planned schedule, which would’ve been unlikely with our previous agency. As a result, we’ve improved our online sales volume.

How was project management arranged and how effective was it?

I handled the project management myself.

What did you find most impressive about this company?

I appreciated their dedication to the project. They understood the customer’s journey and assisted at every point of the software development process.

Are there any areas where they can improve?

No, not that I can think of.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Staff Augmentation for Management Solution Dev

"We’ve also been pleased that the developers offer their own ideas that are then put into practice."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

vm.pl Software House provides two development resources to a project management solution. The resources handle front- and backend tasks daily and have been responsible for implementing a Symfony Framework.

The Reviewer
 
51-200 Employees
 
Wroclaw, Poland
Business Development Manager, Software Development Firm
 
Verified
The Review
Feedback summary: 

Acclimating rapidly to an established team, vm.pl Software House’s resources have been integral to reaching critical goals. vm.pl’s management provides consistent communication and comprehensive customer service, while their developers are known for pitching original ideas for product improvement.

BACKGROUND

Please describe your company and your position there.

I’m the business development manager for a software development company. We design and develop custom software for our clients. I’m responsible for sales, account management, and partner management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire vm.pl Software House?

We were looking for a subcontractor to provide additional resources for our development team.

What were your goals for this project?

We wanted to increase our development pace and grow our client’s project quickly.

SOLUTION

How did you select this vendor?

We knew vm.pl through a partner network and had had prior experiences with their management. We considered several subcontractors for this project, and vm.pl was best suited to meet our needs. Our shared trust and business values were the deciding factors, as was the availability of their skilled developers.

Can you go into detail about the services they provided and the scope of the project?

We’re part of long-term development cooperation with a client who owns a project management solution for creative industries. vm.pl’s developers, who we interviewed to test their technical and interpersonal skills, are responsible for both front- and backend development and have already introduced a PHP Symfony framework. We also utilize their Angular skill set. Though our client submits the features they want implemented, the developers still make a number of technology decisions.

What was the team composition?

Initially, a senior full-stack senior developer joined our team. A junior developer started working with us a few months later.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The vm.pl developers integrated into our team and quickly became productive, which ensured that we met our initial goal. They’ve also been willing to take on work outside the original scope.

How was project management arranged and how effective was it?

vm.pl’s developers’ and management’s responsiveness is outstanding. We monitor their productivity on Jira and use Slack to communicate. Their team is comfortable working in English, and both developers we use have professional English skills.

What did you find most impressive about this company?

They set a high standard for responsiveness and customer service. We’ve also been pleased that the developers pitch their own ideas that are then put into practice.

Are there any areas where they can improve?

Because vm.pl developers are proactive and press for positive change, they can grow disappointed when it doesn’t materialize. This isn’t a true disadvantage, as it helps our team advance and evolve, but it does speak to how expectations should be structured.

5.0
Overall Score My overall experience has been quite positive.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    vm.pl delivers what they promise when they promise. And if there is a delay, they're transparent about it.
  • 4.5 Cost
    Value / within estimates
    The cost is acceptable and highly transparent.
  • 5.0 Quality
    Service & deliverables
    Their quality matches our extremely selective standards.
  • 5.0 NPS
    Willing to refer
    I'd recommend vm.pl to a friend as a professional company.

Web Platform Build for Publishing Company

"They’re devoted to us and make authentic efforts to understand our project." 

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4.0

Quality: 
4.5
Schedule: 
3.5
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

vm.pl Software House is developing and designing a web-based, publishing management tool based on pre-existing documentation. They’re also implementing varied access capabilities for different user types.

The Reviewer
 
11-50 Employees
 
Krakow, Poland
Editor-in-chief, Publishing House
 
Verified
The Review
Feedback summary: 

Results are not yet available, but vm.pl Software House has instituted a collaborative approach that enables easy idea-sharing and offers multiple communication channels. Eager to provide personal, custom service, they’re quick to familiarize themselves with industry-specific practices and ideas.

BACKGROUND

Please describe your company and your position there.

I’m the editor-in-chief of a selective book publisher in Poland who produces 50 new titles every year.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire vm.pl Software House?

We needed someone to develop a web-based tool that allowed us to coordinate our work on and calculate the cost of new publishing projects.

What were your goals for this project?

We wanted a secure tool that could calculate royalties for each product type of a certain title (hardcover, paperback, e-book, audiobook, bundle) as well as create production and publishing schedules for distributors.

SOLUTION

How did you select this vendor?

We had bad experiences with companies that had no prior knowledge about the book market a few years ago, so we’ve been searching for a vendor that’d already cooperated with publishers. vm.pl Software was one of four vendors we considered.

Can you go into detail about the services they provided and the scope of the project?

We contributed documentation with our desired features and functionalities and gave them access to the previous software we used. Nevertheless, they prepared updated documentation, mock-ups, and a graphic layout.

It’s going to be a web-based solution so our remote team members can access it through their browsers. They’re also creating different levels of access, for our seven different user types, and prioritizing flexibility, so we can improve it based on our future needs and market necessities.

What was the team composition?

We worked with five people from their side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It’s too early to say as we’ve just started preparing our 2019 publishing plan.

How was project management arranged and how effective was it?

We’ve had two or three meetings in-person while the rest of our communication is done via email, telephone, Skype, and an uxpin.com, an online UX design platform.

What did you find most impressive about this company?

They’re devoted to us and make authentic efforts to understand our project. They were also flexible in finding a satisfying cooperation model.

Are there any areas where they can improve?

They should improve an initial time estimate for projects.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Software Development for Learning Materials Provider

"Vm.pl's team is very flexible and can react quickly to what is happening in our market."

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4.5

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - Ongoing
Project summary: 

Vm.pl provides extensive ongoing software development work. They have built interactive digital course books for ESL students, an online system for teachers to download tests, and currently working on an Android app.

The Reviewer
 
10,001+ Employees
 
Warsaw, Poland
Digital Projects Manager, Learning Materials Provider
 
Verified
The Review
Feedback summary: 

The client is very impressed with all the digital products built by vm.pl so far and is also pleased with the recent adoption of Agile development. Vm.pl is particularly praised for their flexibility and staying up-to-date with technology evolutions.

BACKGROUND

Introduce your business and what you do there.

I am the digital delivery manager of the Warsaw office of an international education company. I am responsible for delivering digital content to our market, which is in Central and Eastern Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with vm.pl?

We needed the ability to provide our publications in a user-friendly digital format. They should also be available on different operating systems and devices.

SOLUTION

What was the scope of their involvement?

We have worked on several projects with vm.pl. The first one involved building digital course books for students of English and German as a second language and interactive whiteboard software for teachers of English and German. The material needed to be as interactive and rich in multimedia as possible to make it more interesting for users learning English and German on any device.

We also engaged vm.pl in a formative assessment project, creating an online system through which teachers could register classes, download tests, feed in results, and create progress and efficacy reports (i.e., individual reports for students, classes, and schools to manage and compare results and progress against region or country population). Currently, vm.pl has developed an Android app and is soon delivering an iOS app for us.

How did you come to work with vm.pl?

vm.pl was recommended to us by people from our trade. We considered one to two other companies, but, on the basis of our initial conversations and vm.pl's past experience, we decided to select them.

How much have you invested with vm.pl?

Sorry, this is confidential.

What is the status of this engagement?

We started working with vm.pl in 2012. The work is still ongoing. We have been working on a major upgrade for our platform since 2016, making our tests available online through mobile devices and computers.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

vm.pl worked within our agreed schedule and budget. More recently, we've adopted the Agile approach, which has led to more flexibility in terms of budget and timelines. vm.pl has been able to adapt to our constraints.

How did vm.pl perform from a project management standpoint?

vm.pl's team is constantly learning, which has happened during our collaboration as well. Their project management skills weren't as good when we started working together. But, later on, vm.pl introduced a Scrum master and started working according to the Agile methodology. This has paid off, so we've been more satisfied with their project management and communication skills. One of vm.pl's managers is constantly in touch with us.

What did you find most impressive about vm.pl?

vm.pl's team is very flexible and can react quickly to what is happening in our market. They've stayed up-to-date with technology evolutions, suggesting improvements for our requirements.

Are there any areas vm.pl could improve?

vm.pl is a small company and our impression is that they work from one order to the next. This means that, if there's a period of reduced demand, vm.pl can have a problem. In our recent project upgrading our assessment system, vm.pl needed to employ more programmers. I think those programmers were likely let go after the work ended. In terms of becoming a stable company, vm.pl has some progress to make.

What tips or recommendations could you share that might increase the likelihood of success with vm.pl?

Make sure that vm.pl has the necessary resources available, and take an active role in planning and delivery.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for Macmillan Education

"They deliver high-quality products and, most importantly, have a unique understanding of the educational field."

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Confidential
 
2009 - 2015
Project summary: 

Vm.pl developed a complete, dynamic education software package, including interactive content for students as well as tracking and content creation tools for teachers.

The Reviewer
 
1001 - 5000 Employees
 
Warsaw, Poland
Karolina Kostrzebska
Digital Projects Manager, Macmillan Poland
 
Verified
The Review
Feedback summary: 

Vm.pl is highly regarded for their expertise in the field of education software, and they lived up to that reputation here. Feedback from educators has been positive, and their technical skill shone.

BACKGROUND

Introduce your business and what you do there.

I am the Digital Projects Manager at Macmillan Poland. I am responsible for all digital products Macmillan delivers to public school teachers in Poland (i.e., interactive whiteboard software, online interactive content, and other online solutions like diagnostic tests).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with vm.pl?

About 8 years ago, vm.pl was one of very few companies in Poland dealing with educational technology. They already had some experience in the field, and that is why they became our main developer and supplier of the IWB software.

SOLUTION

What was the scope of their involvement?

Their job was to develop the complete software: from requirements list up until delivering a master copy DVD-ROM for duplication. They designed the whole user interface, all the teacher functionalities (annotation tools, zooming, tools for own content creation), developed all of the interactive content (interactive activities, audio, video), ran the tests, and encrypted the application. Over the years, the application became significantly enriched and updated with a lot of new functionalities and interactive activity types. All in all, vm.pl developed the IWB software for 4 book series which have been used by thousands of teachers in Poland in public schools, mainly primary sector.

How did you come to work with vm.pl?

I honestly don't remember, sorry.

How much have you invested with vm.pl?

Unfortunately, I cannot share this information.

What is the status of this engagement?

They began working for us 8 years ago and continued until 2015. Currently, we are not planning any future projects together due to change in company policy and market situation in Poland.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Unfortunately, this is very difficult to measure in our case. The software is distributed to schools together with course books and other materials, usually in packs, so there aren’t any specific figures to reflect impact or sales. And as to the quality, there is only occasional feedback we receive from the teachers. In the case of vm.pl products, it was generally very positive.

How did vm.pl perform in terms of project management?

vm.pl delivered all projects according to our expectations and requirements.

What did you find most impressive about vm.pl?

vm.pl is currently one of the most recognizable education tech companies in Poland. They deliver high-quality products and, most importantly, have a unique understanding of the educational field. Their experience is vast: from interactive textbooks to diagnostic portals, data management, and training. What I consider most valuable about vm.pl is their impressive technological background and knowledge; special compliments to Łukasz Borzęcki, their CEO and head of IT.

Are there any areas where vm.pl could improve?

Scheduling and delivery time.

What tips or recommendations could you share that might increase the likelihood of success with vm.pl?

Related to the above; it helps to schedule ahead.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Development for Law Services Provider

"The collaboration with vm.pl has been smooth."

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2009 - Ongoing
Project summary: 

Vm.pl developed an enhancement for a SAP/ERP system for the client to keep track of book publications, author relations, and royalties and acquisition information.

The Reviewer
 
500-1000 Employees
 
Warsaw, Poland
Błażej Stankowski
CIO, Wolters Kluwer Polska
 
Verified
The Review
Feedback summary: 

The client is very pleased with the system, which was custom-built and thus works well with the internal business processes. Vm.pl was praised for providing new ideas for the platform.

BACKGROUND

Introduce your business and what you do there.

We were originally a Polish law publisher, but we have transformed into a service provider for lawyers, giving them access to information about the law and everything related to the subject. We offer legal acts published by the local government as well as commentaries and books explaining the law to lawyers and paralegals like accountants and other professionals. The content is bought from authors and published within our electronic system and printed books.

I am the CIO of the company. I am mainly responsible for the platform that helps users navigate through legal information. I am also partly involved in maintaining back office systems for dealing with authors and financial information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with vm.pl Software House?

Vm.pl developed a system for educational process management and integrated this software with SAPR/3. The SAP integration enabled exchange of sales, warehouse, and financial data.

SOLUTION

What was the scope of their involvement?

We have developed a product that closely correlates with our SAP system. It enables us to plan the scope of books being published, keeping track of our relations with the authors in terms of royalty fees and the acquisition process. The main users of this system are the people from the acquisition department, but it is also used by the people from the sales department, who use it for planning the number of books to be sold. In the backend, we exchange data between this product and our SAP/ERP [enterprise resource planning] system.

How did you come to work with vm.pl Software House?

Vm.pl has been actively working on the IT market for companies from the publishing industry. They contacted us with an offer to create such a system for our publishing house.

How much have you invested with vm.pl Software House?

The cost for the development and maintenance of the system over 8 years has been calculated at around 200,000 USD.

What is the status of this engagement?

We started working with vm.pl 8-9 years ago. The system provided by vm.pl is relatively comprehensive, taking around 3 years to build. We have continued to use vm.pl for the maintenance of the platform and for new functionality builds.

One year ago, we had a few discussions about rewriting the system with new technologies. We ultimately decided not to do that, mainly because of internal constraints.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The collaboration with vm.pl has been smooth. There have been few issues which were escalated to my level, so the relationship is good, from my perspective.

Our system has been built specifically for us, which comes with some limitations. Using a more generic solution would have allowed us to benefit from more widely available tools for it on the market. On the other hand, the system is tightly correlated with our business and the processes which we've implemented.

How did vm.pl Software House perform from a project management standpoint?

In terms of the day-to-day collaboration with vm.pl for new development and the maintenance of our product, they have fulfilled our needs. I have no negative feedback to give vm.pl, and I know that the people in our operational department have also been satisfied with the relationship.

What did you find most impressive about vm.pl Software House?

Vm.pl has been able to provide new ideas for the platform, but this is normal in a vendor relationship. We have a good cooperation, but it's not necessarily better than it would be with other companies.

Are there any areas vm.pl Software House could improve?

Not from my perspective. Any improvement points have been discussed with vm.pl.

What tips or recommendations could you share that might increase the likelihood of success with vm.pl Software House?

I would recommend collaborating with vm.pl, but I don't have any specific advice.

4.5
Overall Score There is always room for improvement, and I would like to work with a vendor able to astonish me and provide insight on how our product could be improved from a business point of view. Vm.pl could improve in this sense.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I am not directly involved in the operational work. I know that there were some delays, but there have also been some requirement changes on our side. I never heard a complaint in terms of timing, and IT projects will always have this issue.
  • 4.0 Cost
    Value / within estimates
    Comparing vm.pl's services with their competitors, especially ones from Germany, the value for money deserves a 5. In terms of internal processes, the project requirements could be handled better. This is more on our side than vm.pl's.
  • 4.0 Quality
    Service & deliverables
    Things can always improve, but vm.pl offered good quality of service.
  • 5.0 NPS
    Willing to refer