VMAL

BACKGROUND

Please describe your company and position.

I am an Executive of Prop Buy Ltd

Describe what your company does in a single sentence.

Property Investments 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VMAL to accomplish?

• New logo
• Website update
• Design work

SOLUTION

How did you find VMAL?

• Referral
• Clutch Site

Why did you select VMAL over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Vmal has been great to work with. I asked him to design a new logo and refresh our website, and he really delivered. He also created a lot of the design work for our trade show exhibition stand, and everything looked spot on.

He understood what I was after and made the whole process easy. Quick to respond, helpful with ideas, and the end result looks really professional. Would definitely recommend him.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new branding and updated website have definitely helped us present a more professional image, especially when speaking to new clients and investors. We had great feedback at the trade show — people commented on how sharp and clear our stand looked. The improved website also made it easier for people to understand what we offer, and we saw a noticeable increase in enquiries afterwards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very fast with responding; we were under a tight timeframe to get the new design sorted. and they delivered 

What was your primary form of communication with VMAL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

personal. 

Are there any areas for improvement or something VMAL could have done differently?

No, they smashed it! 

BACKGROUND

Please describe your company and position.

 I am the Partner of an other industries company 

Describe what your company does in a single sentence.

We provide accountancy and taxation services (both compliance and advisory) to a broad range of clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VMAL to accomplish?

• Revrand our business
• Create a new website in line with the rebranding

SOLUTION

How did you find VMAL?

• Referral
• Other

Why did you select VMAL over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached Darren and vMAL for their expertise, to help us give our branding a much needed refresh, to reflect our progression as a firm and our modernised approach.

Darren was tasked with presenting us with options for a new logo and suite of branding, as well as producing a user friendly, modern website using the new branding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Darren provided us with several, varied ideas for logos and branding variations. 

Once we settled on the style we liked, Darren helped us to fine tune the branding until we were really happy with the new look.

Similarly for the website, once the branding was finalised, Darren gave us various options for website structures and helped us construct a bright, clear professional site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Darren and his team were patient and understanding. Despite our numerous tweaks, they were always happy to assist and continually delivered, always in a timely manner.

Very recently, we needed to add add a new variation to our suite of branded items, which required some new design work to be delivered on a very tight schedule at very short notice. Darren rose to the challenge superbly, delivering a very high quality product in a very short time window.

What was your primary form of communication with VMAL?

Email or Messaging App

What did you find most impressive or unique about this company?

Darren's endless patience and willingness to hear our ideas and suggestions were very refreshing. He was always happy to explore ideas and work them through with us, while adding his own tweaks and guiding us with his vast experience and expertise.

Are there any areas for improvement or something VMAL could have done differently?

If there are (and none spring to mind), they are outweighed by the overall service and results.

Even when issues arouse along the way, Darren and his team were always happy to help and get to the bottom of the problems, always with patience and professionalism.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of My Property Survey, and we arrange any type of survey that focuses on property management and real estate.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VMAL?

We wanted to portray our company the right way, so we needed help with our branding.

SOLUTION

What was the scope of their involvement?

VMAL has been helping us with the full rebranding process of our company, and the development of our advertising and marketing collaterals such as business cards, pamphlets, and folder cases. We initially had a discussion about the project, then they provided us with brand guidelines. After that, they came up with the color scheme, logo, and overall theme.

What is the team composition?

We work with Darren (Director) and Tom and Adam provided us with the logo design.

How did you come to work with VMAL?

I came across them through LinkedIn and someone else’s recommendations.

How much have you invested with them?

We’ve spent over $5,000 USD.

What is the status of this engagement?

The ongoing partnership started in September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback from our clients has been very positive. 

How did VMAL perform from a project management standpoint?

They perform very well from a project management standpoint. We usually communicate through email and WhatsApp.

What did you find most impressive about them?

We’re impressed with their efficiency, friendly service, and how they understand our needs.

Are there any areas they could improve?

I can’t think of anything they could improve on.

Do you have any advice for potential customers?

My advice is to ask the right questions and don’t come to them with a small budget.

BACKGROUND

Introduce your business and what you do there.

I’m a director of a waste management company. We work mainly with offices, industrial companies, shops, retailers, and so on. We take care of all their waste removal, bin contracts, skip hire, and other waste management aspects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VMAL?

We hired VMAL because we needed help with our webpage. We wanted to extend our market reach online — we had quite a bit of a customer base already, but we built most of that through word of mouth, cold calling, and sales reps.

We've never had a very strong presence online, so our focus was to rebrand our company in an attempt to get some traffic in through the website and build up a new clientele.

SOLUTION

What was the scope of their involvement?

They do design work on our website, however, I’m not sure what platform it was built on. We had a website already, but they revamped the design using our company colors and changed the text and images. 

Additionally, they rebranded the face of our company as a whole, making sure that our tone of voice and what we represent carries through. They’ve also created a logo to represent us.

What is the team composition?

We work primarily with two people, Darren (Director) and Rachel (Copywriter).

How did you come to work with VMAL?

They were recommended to me by a customer of ours.

How much have you invested with them?

We have spent close to $8,000.

What is the status of this engagement?

Our project started in September 2020, and it’s ongoing. The website was basically up and running by January 2021, but we’re still not fully finished.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our website is still new, so I'm not seeing lots of new business from it, but we have a few new clients from the Internet. However, we’ve been using the new branding on our emails and our advertising and we’ve gotten positive feedback from existing clients.

We feel VMAL’s work changed our image in the customer’s eyes — we come across as a much stronger company.  We recently had a customer who we’ve been working with for a while and they’ve hired us to manage a few more areas that we haven’t serviced yet, too.

VMAL has been able to deliver a well-made and aesthetically pleasing website, and they did a great job with the branding and the logo design. Their work has boosted us a lot in terms of identity; we feel that our company changed its approach because our tone of voice and what we stand for is clearer. 

How did VMAL perform from a project management standpoint?

Their project management is pretty good. Most of our communication has been through Zoom meetings, but we also correspond through email and phone calls. Honestly, with COVID-19 it’s been more difficult, but they give us a lot of their time for free, which some companies wouldn’t do. 

Sometimes their work was a bit late, but that was mostly on our end. We had a lot of different ideas for our website, so we took our time with that. On their end, they manage it pretty well and are timely.

What did you find most impressive about them?

They give a lot more than what they promise. Most companies we’ve worked with previously have done the opposite; they say a lot and we have to put up a fight to get the work. However, with VMAL, they underpromise and go above and beyond. The cost of their service increased at some point, but overall, they still give us more than what they charge us.

They are friendly, approachable people — they communicate with us a lot, which is not included in the pricing, so we're very fond of them. They show care and work on our business like it’s their own.

Are there any areas they could improve?

We don't really have anything negative to say about them. Again, they’ve gone above and beyond for us.

Do you have any advice for potential customers?

It’s handy for the customer to know upfront exactly what they are looking for, so they can work out the price at the start, rather than having increased costs midway through the project. We ended up changing our minds a few times and wanting to add more, so we definitely understand why VMAL had to charge extra.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a logistics business that’s expanding into freight forwarding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VMAL?

We reached out to VMAL because we needed a branded website that made us more unique than other logistics companies. 

SOLUTION

What was the scope of their involvement? 

VMAL is creating our website and brand design assets completely from scratch. So far, they’ve completed the logos, and we’re still working with them on the site.

What is the team composition? 

I mainly work with Darren (Director), but he does have a team behind him. 

How did you come to work with VMAL?

My partner recommended VMAL to me. He’d run a few businesses and had heard good things about them.

How much have you invested with them?

The cost has been north of £5,000 (approximately $6,600 USD).

What is the status of this engagement?

The timeline got thrown off due to COVID-19, but we started working with them in August 2020. The engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re extremely satisfied. My partner, who has more experience in running businesses, believes that they’re the best logo designer he’s worked with. The different options we’ve seen have been fantastic.

How did VMAL perform from a project management standpoint?

The communication is very friendly and casual. It’s not just business — they actually take the time to get to know us so that they can make things work. 

For example, we originally had a name that we were satisfied with, but it didn’t necessarily fit the style and tone that we were looking for. Darren pushed us to explore other options, and we ended up with a much better name. It’s that extra personal care that we appreciated.

What did you find most impressive about them?

Unlike other service providers, they’re very accommodating when it comes to making changes. If we want to modify something, he’ll be understanding of our needs, provide several options, and then recommend why one option is better than the other.

Are there any areas they could improve?

No, I can’t think of anything in particular. It’s hard to judge them with the pandemic causing openings and closings. 

Do you have any advice for potential customers?

Deal with them in a friendly, open way. Darren gives great advice and has even provided suggestions on how to go about my company. It’s that type of relationship — very casual and personal — that I found fantastic.

BACKGROUND

Introduce your business and what you do there.

We’re a financial services company dealing with mortgages. I’m the director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VMAL?

We needed marketing and publicity services from them.

SOLUTION

What was the scope of their involvement?

It was their job to produce a series of advertisements for our company for publication in various magazines relevant to our services. To start, we discussed the message that I want to send to our audience. I provided some keywords and ideas for the copy.

From there, they converted them into several ads that we fine-tuned together. The ads were part of a campaign we set up internally, they were contracted to handle the artwork and layout for them once they were placed. We ended up with three final ads.

What is the team composition?

I worked directly and solely with Darren (Director, VMAL) on the project. 

How did you come to work with VMAL?

I’ve seen their past work and am quite impressed with their abilities. 

How much have you invested with them?

We spent under £1,000 (approximately $1,300 USD). 

What is the status of this engagement?

We started the project in 2017, and we’re still using the advertising today.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided me with the publicity that I wanted. Before this, I’ve never advertised in magazines. This batch of ads produced good results. That’s why I still use them today. 

How did VMAL perform from a project management standpoint?

They met all deadlines and were excellent at complying with my requirements.

What did you find most impressive about them?

They were flexible in the development phase, making amendments to the ads as needed. The team was able to do what I wanted them to do, so all went well.

Are there any areas they could improve?

I can’t think of anything.

BACKGROUND

Please describe your company and position.

I am the Director of Arctic Breeze

Describe what your company does in a single sentence.

Air Conditioning & Ventilation 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VMAL to accomplish?

• Rebrand

SOLUTION

How did you find VMAL?

LinkedIn

Why did you select VMAL over others?

• High ratings
• Close to my geographic location
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Refresh of outdated Brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fresh new Logo and Icon will allow us to rebrand and attract new customers helping us grow in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All messages were responded within a quick turnaround time... meeting our deadlines with great efficiency. 

What was your primary form of communication with VMAL?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their personal attention and scope of understanding were impressive.

Are there any areas for improvement or something VMAL could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Office Manager of Traveldesk

Describe what your company does in a single sentence.

Travel agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VMAL to accomplish?

Rebrand / modernisation

SOLUTION

How did you find VMAL?

Referral

Why did you select VMAL over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Modern rebrand - different logos etc to choose from.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everyone is delighted with the results; we had several versions to choose from; colours, sizes, shapes etc all fit for today's market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything went smoothly. Tweaks were made until we were all happy.

What was your primary form of communication with VMAL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Darren and the team have transformed how we show up.

Are there any areas for improvement or something VMAL could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of The Fountayne Group

Describe what your company does in a single sentence.

Property Management 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VMAL to accomplish?

• Website rebuild
• Website functionality enhanced
• Reaching new clients

SOLUTION

How did you find VMAL?

Referral

Why did you select VMAL over others?

• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Replicate old website then improve current to client expectations , improve access, redesign web pages and increase functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Managed to access website with little to no tools and reinstate. Managing to recreate old site to keep valuable pages and then assist in being able to redesign the site, pages, content, access

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time and to timeframes agreed

What was your primary form of communication with VMAL?

Email or Messaging App

What did you find most impressive or unique about this company?

VMAL's willingness to overcome hurdles was impressive. They managed to access our site despite it no longer being live and no files readily available.

helping us understand the process

Are there any areas for improvement or something VMAL could have done differently?

No

BACKGROUND

Please describe your company and position.

I am an Office Administrator at DNS Commercials

Describe what your company does in a single sentence.

Commercial vehicle paint and repair workshop.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VMAL to accomplish?

• Help with marketing for an exhibition

SOLUTION

How did you find VMAL?

Online Search

Why did you select VMAL over others?

High ratings

How many teammates from VMAL were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

VMAL have helped us with marketing for an exhibition we have coming up. They have provided helpful suggestions and soloutions on how differentiate us as a company from our competitors. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Heavy foot fall on our stand. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project isnt finished yet, however we are on schedule for it to be completed before our exhibition. 

What was your primary form of communication with VMAL?

Email or Messaging App

What did you find most impressive or unique about this company?

We’ve been communicating with Darren, who’s extremely knowledgeable and helpful.

Are there any areas for improvement or something VMAL could have done differently?

Nothing that comes to mind.