Could you share any statistics or metrics from this engagement?
Their work was in line with what was contracted. I would have taken a different approach on certain features, such as the design itself.
How did Vizir perform from a project management standpoint?
They employed a certain work methodology, which has to be understood in order to have a clear image of the results that it will bring. Sometimes, my team expected more, but this larger number of features was not scheduled from the beginning. If asked, my team may state that Vizir did not deliver all that was expected. Instead, we should focus on what should have been developed from the start. As a whole, they delivered all that was agreed to in the beginning. They occasionally took a bit more time to complete a task than expected, but I can understand that software development can be more complicated than initially imagined. Their delivery method was acceptable to me, with this in mind. On average, Vizir performed well and delivered what was agreed upon.
What distinguishes Vizir from other providers?
I appreciate their technological background. I trust Vizir very much in this respect. I only had a limited experience with software development, so I wasn't up to date with the latest solutions available. They provided me with all the information necessary for making good decisions. The suggestions that they provided me were very good. Choosing a language, the platform for our database, and site hosting were done well by Vizir.
Is there anything Vizir could have improved or done differently?
We've had to take our idea from a sketch to a working product, which is a very tough path to take. Having an already working solution means that there is already a starting point, and you can work on making improvements. Going from paper to product implied that we had to detect continually what could be wrong with the path we were taking. We didn't know exactly what we should ask of Vizir. We made some mistakes as a result, but this is part of the game. Whenever we made a wrong decision, it was our fault. Their team helped putting us back on track.