What evidence can you share that demonstrates the impact of the engagement?
We started in an emerging industry, and V.I.Tech’s agile development processes and speed allow us to keep up with customer requirements in an extremely fast-paced industry. We help define that industry as we build the product and make changes. I can’t imagine doing that with another development firm. V.I.Tech matches our speed and keeps deadlines, going way past their bedtimes. They want us to succeed together.
How did V.I.Tech perform from a project management standpoint?
We evolved into the agile process. V.I.Tech adjusted their team’s hours so we could have a daily stand-up and so we’d all be on the same page. I’ve traveled quarterly to Ukraine, and they send people to us, just to meet with our team and build a relationship.
Their team structure helps facilitate project management. They’ve been thoughtful about how we structured the US side, making sure product development was matched with a Scrum master and that we were disciplined in terms of stand-ups. What we put into it was what we got out of it, and that team structure and forethought helped. They don’t like having requirements slid under the door; they’d rather have conversations and collaborate, which improves our communication.
What did you find most impressive about them?
One of the best things about V.I.Tech is their thirst for the domain and their truly collaborative spirit. This is why we’ve been with them for over 10 years. They’re different culturally in the sense that they truly collaborate and they care about the work they do. They want to understand the why, not just the what.
Their backgrounds and discipline are unbelievable. Everyone has a PhD in math and computer science. Their talent pool is extremely rich, and their culture matches ours well. We enjoy going over there and spending a week together with them. It’s a warm relationship, rather than a transactional, sterile exchange of requirements.
Are there any areas they could improve?
V.I.Tech should keep growing its staff. They’re always working on being an attractive employer.
Do you have any advice for future clients of theirs?
Spend the time to have the team understand the why of what you’re trying to achieve. This will unlock their potential. As the engagement grows, I highly recommend team bonding activities, either having the team come to you or vice versa.