VITech

BACKGROUND

Please describe your company and your position there.

Currently, I am the Team Lead of Product & Quality for a Telehealth solution that provides services to Post-Acute and Acute Care facilities. Additionally, I was a Product Owner for a Population Health Management company and worked with VI Tech on multiple projects for multiple companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VITech, and what were your goals?

For Telehealth, we hired VI Tech for a year to take over full development of our telehealth web application. Among many things, we needed to transition the development team, and company mindset, to an agile way of working. For PHM, i worked with VI Tech on multiple projects and multiple solutions over 8 years. Including an at market PHM quality measure reimbursement web app with a BigData population segmentation tool and a pre-market global population segmentation solution that integrated with global analytical solutions and global national health systems.

SOLUTION

How did you select this vendor and what were the deciding factors?

VI Tech was founded along with the original PHM start-up company i worked with. Over the years of partnership they have again and again proven themselves to be top of their class in collaboration, skills, performance and quality to name a few. I would recommend them to any company of any size who is in any stage of their growth who wants to have a collaborative partnership with the development team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My companies have integrated with 3rd party (national and international) EMRs, SAML SSO, clinical examination platform and video vendors. Architecture review and assessment would begin after initial solution requirements were gathered then we'd move to team review, estimates and committing to the timelines agreed upon for delivery. Technologies included, but were not limited to, JAVA, Angular, mySQL, BigData, Hadoop, AWS, Sisense, Microservices, RabbitMQ, Python, Kafka, Terraform, Elasticsearch, Docker, Grafana and Git.

How many people from the vendor's team worked with you, and what were their positions?

Over the years, I've worked with at least 7 different scrum teams (varying in size from 5-11 team members) and multiple individual people consisting of Project Managers, Business Analysts, Lead Developer/Architects, Full Stack Developers, Front End Developers, Back End Developers, DevOps Engineers, Automation/Manual QAs, Technical Writers, and UX Designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every thing VI Tech developed for all of my companies delivered value to our clients and was of the highest of quality.

Describe their project management style, including communication tools and timeliness.

Communication is key and early communication is invaluable. VI Tech communicated regularly during SCRUM ceremonies and used Slack, JIRA, Azure DevOps and/or Skype (basically whatever our company was using) as an open line of communication at all times. They were responsive even if an ask/question was noted as not high priority and that it could wait until the next day.

What did you find most impressive or unique about this company?

It is very clear that the team members at VI Tech really love what they do and it shows in the products they deliver. If you want a true partnership with a company that will care about your company as much as you do, look no further.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and developer of a healthcare technology company, and we help automate the surveillance and utilization of surgical rooms and imaging resources. 

We do that through non-protected health information depth technologies so we can monitor the room without revealing the patient’s or health worker’s identities. We use edge devices and machine learning (ML) to make that happen. 

We aggregate that data and provide it to our clients for later use. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VITech?

We had a small team of three partners: myself, a full-time developer, and a radiologist. We built the prototype of the core technology ourselves, but after we reached a certain stage, we realized that it would require a lot of DevOps, security, and ML work to move forward.

We wouldn’t be able to do those effectively, safely, and responsibly by ourselves. We needed help in custom software development. 

SOLUTION

What was the scope of their involvement?

Most of their work is allowing us to continue the development of our product more thoroughly and correctly. They’ve increased our ML data capture and our ability to use transfer learning to integrate our models. 

The main work has been around refining and improving the deployment of our edge devices. They’ve also integrated those into our cloud architecture and built backups. Their team has taken our stock Amazon UI-based set up to have a coded infrastructure, so we have appropriate copies to be in the healthcare system. 

VITech also helped us with infrastructure code, continuous integration, and continuous deployment. They’ve also revamped our development cycle. They helped us sort out intellectual property and ownership issues.  

Most of VITECh’s development has been cloud-based. A fair amount of it has been done from scratch.

What is the team composition?

We work with a project manager, an ML specialist, and a DevOps resource. 

How did you come to work with VITech?

They were recommended, and I saw their reviews on Clutch. 

How much have you invested with them?

We’ve paid about $60,000–$70,000. 

What is the status of this engagement?

We started working together in May 2021, and it’s ongoing.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

VITech’s team is great to work with. They’re professional, self-directed, and receptive to feedback. We wouldn’t have achieved where we are now without their help — they’ve done exactly what we asked them to do. They’ve changed the direction of our company.

Additionally, VITech is an expert on ML. They have a good sense of which technologies are worth picking up to use on our product. Their work has brought us forward, and they’ve made our tool more efficient and scalable. 

Thanks to VITech, our technology is now fully implementable as code. We could spin it up with a few clicks — we now have a fully scalable and secure technology. 

How did VITech perform from a project management standpoint?

VITech has been great at project management — overall, they’ve met our expectations. They’ve been fantastic to work with, and they’ve helped us frame exactly what we needed. We’ve turned a corner from a prototype into a full-fledged product. 

Everyone in VITech’s team is very professional, open, and approachable. They’ve done a great job of managing their lines of work and taking our direction as needed. They don’t hesitate to help us understand their work and bring us along as we move forward.

We communicate through Slack and Google Meet. 

What did you find most impressive about them?

VITech’s team is professional and great to work with. They know what they need to do, and they get it done. It’s easy to keep them in the loop.

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Give them a shot. Be direct, honest, and tell them what you need.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of a telemedicine provider that specializes in providing physician services to skilled nursing facilities in the US. we’re essentially a virtual company, but our official headquarters is in North Carolina.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VITech?

The service of the development team my company was previously utilizing was too costly, and the quality of their work didn’t really live up to what we were spending. At the time, I knew of VITech’s track record, so it was one of my initiatives to move our needs to them and become our primary software development partner. 

SOLUTION

What was the scope of their involvement?

Our current project with VITech is the development of a homegrown electronic medical record system for our providers to document telemedicine visits with patients. It’s a full-stack Java web app that runs in AWS, and their team is currently providing us with ongoing maintenance and enhancements.

The app is inherited from our previous development partner, and we used Atlassian as our main documentation tool. As it stands, our current focus is integrating with other medical record systems and making changes to our reporting structure — we’re also looking to implement our own technology with this app, such as Zoom and Twilio.

As for the technology used, we have a PostgreSQL in the backend, Angular in the frontend, Hibernate tools, Spring, and a number of Amazon tools like CloudWatch, Route 53, and S3. 

What is the team composition?

I mainly deal with a project manager, and the actual team is made up of five developers, engineers, and a scrum master.

How did you come to work with VITech?

VITech was created by the previous company that I worked with as its primary development partner, so I already knew the quality of their work and their pricing. I then reached out to my contact from VITech and asked them to start evaluating what the costs would be for this project.

It was a really easy decision for me to hire them based on their work and how much money they were going to save us.

How much have you invested with them?

We spend $45,000 USD per month.

What is the status of this engagement?

This particular project started in May 2021, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback from users has been very positive, saying that the app has been working as expected and helping them in their business processes. We’ve experienced some bugs in the app, but after doing a root cause analysis, we found that they weren’t introduced by VITech. We did a couple of hotfixes and their team has done a very good job in getting them out the door.

How did VITech perform from a project management standpoint?

We’re using DevOps as more of a project management tool to keep track of our progress. We also hired a local resource to be the product manager who works with VITech directly, so that person develops all the requirements for what they have to do.

Additionally, their communication is excellent and we’ve had no problems with them at all. We’re utilizing a methodology called Scaled Agile, and it’s helped us with the predictability of our deliverables and timeframes.

We have daily standups with the product owner through Slack, and in-person meetings with the project manager every two weeks. Furthermore, we would have what’s called a program increment planning event every three months with the development team and some internal members from our side.

What did you find most impressive about them?

We’re impressed with the quality of their work and their willingness to go above and beyond to adhere to the timetable. They accomplish their tasks on time and their productivity has just been excellent.

Are there any areas they could improve?

There’s always room for improvement, but I can’t think of anything specific at the moment because they’re doing great work.

Do you have any advice for potential customers?

They have a high-quality level of development, so I would advise anybody to allow VITech to implement their own development processes.

BACKGROUND

Introduce your business and what you do there.

I am the senior manager of development and architecture for a health management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VITech?

We’re a product of an acquisition, and needed help with technical issues. They’re our technology partner and we’ve grown together.

SOLUTION

What was the scope of their involvement?

We’ve done many projects together, but I’ll describe our most recent. Last year, we defined a new product to look at populations and manage them for health care organizations. They helped us create something like a Google search for these populations.

A simple example is we can tell the tool to give the user everyone who smokes but never participated in a smoking cessation program. Or it can get very complicated with employers and groupings. For instance, a user can tell it to give them everyone who’s over the age of 18, diabetic, hasn’t had a poor episode, hasn’t been to the doctor in the last six months, and works for a certain company.

We built this search engine to help identify and target population cohorts. The engine was built in Java, mostly, but also using JavaScript and Scala. We gave them all the requirements, and then they collaborated with us because of their health care experience. This allowed them to finalize the concept and do the bulk of the development.

What is the team composition?

We work with about 50 people from their team.

How did you come to work with VITech?

There has been a partnership for a while, and we’re required by our parent company to work with them. However, their quality in development and knowledge of health care has earned them our repeated business.

What is the status of this engagement?

We began work in July 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I maintain our development metrics and we consistently have evolved on practices that we put together with static code analysis and building of pipelines.

There is a software center of excellence in our parent company that independently assesses software development practices. On the most recent project, we scaled 78 out of a 100 point scale. That score puts us in the top tier of projects, much higher than the company average.

How did VITech perform from a project management standpoint?

There have been no issues with scheduling, meeting deadlines, or keeping to timelines. We use Slack with them.

What did you find most impressive about them?

I appreciate that they have a group of people who value caring and passion. If something’s going well, they take it as a victory. If something’s going wrong, they’re quick to fix it. We know somebody is going to pick up on any issue and eliminate it. We appreciate good processes, and they have good processes.

Are there any areas they could improve?

No, they’re fairly perfect.

Do you have any advice for potential customers?

Expectation management is key, although that’s general advice. You can also have technical discussions with them on the project. With these, you can understand their recommendations and use them to achieve your goal results.

BACKGROUND

Please describe your company and your position there.

ImmediatePay is a product of Immediate Solutions, Inc and is a financial health platform delivering early access to earned but not yet paid wages. Through HR software integrations, ImmediatePay receives real time updates of hours worked and wages earned, which we display within the ImmediatePay app.

Users then select how much of their earnings they would like to receive and transfer to an account of their choice. My role is the co-founder and CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VITech?

We hired VITech to manage the development and architecture of our platform.

What were your goals for this project?

Have a working product that will scale with our needs over time.

SOLUTION

How did you select this vendor?

I have worked with VITech for 8 years and they have superior code quality and app development compared to other development companies I have worked with in the past.

Describe the project and the services they provided in detail.

They built a mobile client for Android and iOS as well as the backend platform. They architected the platform based on our design requirements but are also great at providing ideas on ways to improve. They continue to add new integrations, features, and web based applications for us as well as provide QA and some dev ops support.

What was the team composition?

1 Senior Architect 2 Engineers 1 QA 0.5 Dev Ops

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to launch our business and gain our first customers in under 6 months. VITech continues to help us scale and add more features to grow our business.

How was project management arranged and how effective was it?

We coordinate our business needs across the next few quarters so that we are aligned on staffing and resource type needs. With our senior engineer we plan our next set of feature work on a weekly basis.

What did you find most impressive about this company?

The quality of the resources is the most impressive thing. They are creative and diligent with their code quality. They always use best practices in their work.

Are there any areas for improvement?

Not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I'm the CITO at Elligo Health Research, a healthcare-enabling research institution. Our mission is to enable more patients and physicians to participate in clinical research. We partner with healthcare practices around the U.S. by contributing technology, tools, and study coordinators to help them bring and participate in clinical research at their practice. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with V.I.TECH?

Our company is building a proprietary technology platform to support clinical research processes. We had already started the development process and reached out to V.I.TECH to assess our platform. 

SOLUTION

What was the scope of their involvement?

V.I.TECH provided a full assessment of our technology stacks. They analyzed all the code, architecture, and data models from both a technical and risk perspective. The main deliverable they produced was a final assessment report. 

We had a high level of collaboration with them throughout the process. V.I.TECH shared updates regularly. At the end of the project, they formally presented the full findings and recommended solutions. We also worked together to implement some of the resolutions. 

What is the team composition? 

At first, we worked with a business development representative and the CTO to get all our ideas together and determine what we needed to do. Both of them were loosely involved throughout the process after we got started. 

V.I.TECH assigned two senior engineer and architects to our project. We didn't have an official project manager because one wasn’t necessary.

How did you come to work with V.I.TECH?

An investor in our company referred us to V.I.TECH. One of their portfolio companies had used them in the past. 

How much have you invested with them?

Specifically, the assessment cost about $20,000. 

What is the status of this engagement?

We started working together in November 2018. The engagement was estimated to take 4–6 weeks, and V.I.TECH finished within five. We also partnered with them to work on the resolution, which is still ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the decisions we made based on the assessment was to switch to a different development partner; our previous one had caused the problems that prompted this engagement.  

V.I.TECH validated many of our concerns. Our partnership has been very successful. Our velocity and quality of work have improved since we've moved forward with V.I.TECH’s insight. 

V.I.TECH was extremely helpful as we classified, categorized our goals for this year. Prioritizing tasks made identifying tasks with the most significant risk and ROI much easier for my team and their resources who were supporting us. Knowing what to resolve first helped us get through our roadmap very fast. 

How did V.I.TECH perform from a project management standpoint?

Project management was one of the factors that impressed us the most about V.I.TECH. Despite the time zone and cultural differences between our teams, we didn't experience any communication issues like timing or a language barrier. They have always been extremely responsive. 

What did you find most impressive about them?

V.I.TECH has an impressive depth of knowledge and level of technical skill that differentiates them from comparable vendors we've used in the past. They're always able to find resources to answer our questions. 

Secondly, they're an extremely bright team of fast learners who quickly caught onto what we wanted to accomplish from a business and technological perspective. The team's dual levels of understanding made their assessment even more valuable.

Are there any areas they could improve?

No, I don't have any recommendations for improvement. We couldn't think of anything when we conducted an internal survey, either. VITech continuously works to refine their breadth of technical expertise. 

Do you have any advice for potential customers?

The technique we used for our assessment might not work for every client, but it was a win-win for us. We both received a deliverable for our payment and V.I.TECH also showed us how quickly they learn and their specific technical capabilities so we could collaborate better. I enjoyed the approach of starting with a short project to make sure we were a good fit before jumping into a larger one. 

UPDATED REVIEW

This review was updated on September 26th, 2019, by the client. New content is below.

OPPORTUNITY / CHALLENGE
What challenge were you trying to address with VITech?

We previously worked with a different vendor to help us to develop our proprietary clinical research software along with our in-house engineers. However, we knew that our previous vendor was not the right one to help us achieve our roadmap, so we turned to VITech to help us.

They are providing software development and quality engineering services to support our product roadmap and internal team. 

SOLUTION
What was the scope of their involvement?

VITech handles most of the technical execution for our clinical research software which is has a technology stack comprised of Java, JavaScript, React and PostgreSQL for the database.

Our proprietary software specializes in managing patient source data for clinical trials. It also features trial management functions that support our company operations. That includes everything from managing patient source data to healthcare workflows and financial management.

From a UX/UI perspective, they briefly assigned a resource to design 1–2 screens for our app. That was a collaborative effort between their project manager and our Product Manager, working to get their designer up to speed on business goals and then iterating on mock-ups.

We went live with our MVP in May 2019 and have since implemented our proprietary software across all clinical studies. VITech continues to work on monthly releases—they’re building out new feature sets based on our initial product roadmap in addition to bug fixes, enhancements, and new features.

What is the team dynamic?

We work with an 11-person team and plan to increase that through our new statement of work. There’s a project manager who acts as a Scrum master, full-stack engineers who’ve worked on both the software and database, and QA engineers who ensure that our solution meets requirements. We also have technical architects and leads on the team.

How much have you invested with them?

So far, we’ve spent between $500,000–$1 million.

What is the status of this engagement?

This particular project started in December 2018 and MVP went live in May 2019. But this is now an ongoing relationship.

RESULTS & FEEDBACK
Describe the impact this engagement has had on your business.

Releasing our MVP was a huge milestone for us, and we wouldn’t have hit that timeline without VITech. They’re a passionate team that not only understands our needs but has also really rallied behind the software and our vision. As a result, they’re driven to meet our business goals. 

A lot of the core features that they’ve built are quite complex within clinical research, especially the financial management component. For each feature, they were thoughtful about how they approached it from a logic and technical perspective, always bringing various solutions to the table. I haven’t worked with another company that was as thorough.

How was project management handled?

Their project manager works hand-in-hand with our product manager to ensure proper delivery.

One of the unique things about VITech is that they bring up issues with solutions prepared. For example, their project manager had realized that our product manager was getting backlogged with tasks. This meant that we weren’t getting out user stories for their dev team to work on, so they were idler than they preferred. 

Their project manager was proactive enough to reach out about the issue and offered several ways to help improve the throughput of the team. That just shows the level of care and value that they bring from a project management perspective.

Is there anything that the vendor did well or that you would consider a strength?

The quality and thoroughness of their development are great. They understand everything from the big picture to the little details but execute quickly and thoroughly once decisions are made. This has been the most critical for us as they bring value in every part of the workflow.

Are there any areas that can they improve?

They host “lessons learned” meetings on a regular basis, which allows them to collect, funnel and internalize our feedback quickly. We haven’t had a scenario where we have provided feedback that was not addressed. 

We weren’t as happy with their performance on the UX/UI designer, but that was a side assignment, and they understood that. They’ve addressed the issue, and we all agreed that we might not be at the right point in our solution to have such a resource.

What advice do you have for clients with similar needs to yours?

It’s always important to create an atmosphere where people can be passionate about their work. Don’t just dump work on your technical partner and say, “Do this.” Trust them to bring creative solutions to the table because that’s what keeps engineers motivated and excited. I feel like the VI Tech looks for such work and the partnership truly shines when it’s a collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the chief solutions officer and a co-founder of WellCentive, Inc, a patient analytics platform for healthcare industry handling billions of medical records and providing data analysis to accelerate decision-making in the area of preventive medicine. Our company was created as a health management entity to sit between providers/health systems and the payers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with V.I.Tech?

When my partner and I started the company, we needed to pitch a customer before we had the product, and we needed a demo. After we won the business, we needed them to help to build the system.

SOLUTION

What was the scope of their involvement?

We first engaged with V.I.Tech to create a demo and walkthrough to help us sell the product. The demo product was a series of pages to click through.

That led to the development of our enterprise software platform using Hadoop, which sat on a big data cluster. All the frontend UI and apps were Java-based, using JBoss at the time. From a database structure standpoint, we were bifurcated into a clustered MySQL and Hadoop for the big data cluster. The BI or reporting side of it had dashboards created with a D3.js visualization library. In conjunction with our team of architects and developers, V.I.Tech built the entire architecture and implemented the system.

What is the team composition?

In total, the team built up to 80–90 people, but we didn’t start that high. We initially had a smaller team and a product manager working with our requirements people. We had QA on both sides. We had a Scrum master on their side working with a development manager on ours. We formed Scrum teams based on domain so we had an interfacing team, a QA team, a reporting/analytics team, etc.

How did you come to work with V.I.Tech?

They came highly recommended from a colleague in the industry. I chose them because of their domain expertise around data aggregation and healthcare.

Their development approach was also more collaborative than what I’d experienced in the past. From the beginning, they had a deep understanding of the problems, they asked the right questions, and collaborated with us on choosing different approaches. That was refreshing, and it ultimately led to a much higher-quality product, which hit the nail on the head.

How much have you invested with them?

We’ve spent between $1 million–$10 million over the past 10 years.

What is the status of this engagement?

We started working with V.I.Tech in January 2008. Their experience on the demo was so great that it won us the business. We started a second engagement, and we’ve been working with them ever since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started in an emerging industry, and V.I.Tech’s agile development processes and speed allow us to keep up with customer requirements in an extremely fast-paced industry. We help define that industry as we build the product and make changes. I can’t imagine doing that with another development firm. V.I.Tech matches our speed and keeps deadlines, going way past their bedtimes. They want us to succeed together.

How did V.I.Tech perform from a project management standpoint?

We evolved into the agile process. V.I.Tech adjusted their team’s hours so we could have a daily stand-up and so we’d all be on the same page. I’ve traveled quarterly to Ukraine, and they send people to us, just to meet with our team and build a relationship.

Their team structure helps facilitate project management. They’ve been thoughtful about how we structured the US side, making sure product development was matched with a Scrum master and that we were disciplined in terms of stand-ups. What we put into it was what we got out of it, and that team structure and forethought helped. They don’t like having requirements slid under the door; they’d rather have conversations and collaborate, which improves our communication.

What did you find most impressive about them?

One of the best things about V.I.Tech is their thirst for the domain and their truly collaborative spirit. This is why we’ve been with them for over 10 years. They’re different culturally in the sense that they truly collaborate and they care about the work they do. They want to understand the why, not just the what.

Their backgrounds and discipline are unbelievable. Everyone has a PhD in math and computer science. Their talent pool is extremely rich, and their culture matches ours well. We enjoy going over there and spending a week together with them. It’s a warm relationship, rather than a transactional, sterile exchange of requirements.

Are there any areas they could improve?

V.I.Tech should keep growing its staff. They’re always working on being an attractive employer.

Do you have any advice for future clients of theirs?

Spend the time to have the team understand the why of what you’re trying to achieve. This will unlock their potential. As the engagement grows, I highly recommend team bonding activities, either having the team come to you or vice versa.

BACKGROUND

Introduce your business and what you do there.

I’m the web marketing team lead for MacPaw. We’re an independent development company that specializes in building Mac software using the latest OS X technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with V.I. Tech?

Our main product and revenue driver was becoming dated, so we wanted to understand how to reach and convert new customers. The initiative required us to tweak our product so it could deliver more value and provide users with a personalized experience.

SOLUTION

What was the scope of their involvement?

First, we collected a lot of non-personalized data on how customers and potential customers were using our product and website. The primary challenge was to build a model that could identify if a customer was likely to convert. Some customers accept new products at launch, while others wait until shortly after launch. There’s often a third group of users that eventually adopt a new platform months after it becomes an established entity within the marketplace. The stratified user-base made it difficult to gather reliable marketing data, but we managed to do it after multiple attempts.

We sent all that data to V.I. Tech and started working with one of their managers the following day. Our analyst team worked with theirs, so we understood each other perfectly from day one. That was a pleasant surprise.

For the first week or two, they analyzed our data and tried to apply some models to it. The idea was to find out what features could reliably convert trial users into paying customers. After a month of work, research, and reviewing the results of the models, they developed algorithms to show which features in the set were the most important. We had our own predictions about it, but they could prove their findings through the model mathematically. From there, we utilized all the knowledge we’ve gained about the market to make meaningful changes to our platform. It was a massive relief for the marketing team.

What is the team composition?

They assigned a product manager, a dedicated analyst, and two other resources that helped out as needed.

How did you come to work with V.I. Tech?

We met V.I. Tech at an annual IT conference and started chatting about what each of us did. They had different experiences than us, but I thought we could use that difference as a possible synergy. I figured that applying their knowledge to our field could be valuable. As a result, we decided to hire them.

How much have you invested with them?

We spent around $20,000 in total.

What is the status of this engagement?

We worked with V.I. Tech from April–September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

V.I. Tech’s work helped us determine if the business was feasible. Their analyst team started improving the algorithms and prediction model and eventually created a much better version. We now run prediction models with every new product launch. That approach allows us to predict audience variables with 89% accuracy. As a result, we’ve sped up our user acquisition process and can purchase efficient media ads.

We’ve also launched email campaigns specifically for the customer segments we identified as more inclined to buy. The marketing data enabled us to develop and launch different campaigns for the people who were undecided. By showing audiences the value of our product, we’ve increased conversion rates across the board.

How did V.I. Tech perform from a project management standpoint?

Everything was handled without delay from day one. They put together a team that communicates well, asks the right questions, and provides actionable solutions. There were no deadline issues, and the only miscommunications came from our side.

What did you find most impressive about them?

We can trust them. With an extensive background in working with a variety of customers, they’re prepared to work with sensitive data.

Are there any areas they could improve?

Understanding their client’s business from the onset will give them more chances to succeed.

Do you have any advice for future clients of theirs?

No matter what the client wants, V.I. Tech can improve the time-to-market of the solution.