Hello there! You probably don't know who we are because we're smaller. But we are changing the way people in the IT industry succeed together, and you can be a part of it.
We are Vitec and we help people worldwide not only to build IT Solutions from scratch, but to make them successful. As a 360° Software Development Partner, we take care of everything to design our partners business models digitally.
Vitec is driven by 2 locations full of motivated goal-getters from 5 different countries who make dreams come true by making the impossible possible.
Our vision is what inspires us every day:
"The World's 360° Software Development Partner that will turn dreams to reality by making the impossible possible!”
It inspires us all to push ourselves each day, learn new things, overcome challenges, and approach our Partners' IT Solutions with the accountability, commitment, and passion needed to make them successful.
We follow the philosophy:
“Clients do not come first, employees come first, If you take care of your employees, they will take care of the clients.”
Our employees, who are an essential part of our 360° Circle of Happiness, continually advance their claim to learn and develop more while strengthen the long-term relationships with our partners.
As part of our 360° Software Development Partner Promise, our partners have the benefit of a digital CTO who oversees the company's IT activities and transforms ideas, dreams, analog or old-fashioned processes into sustainable IT Solutions. At eye level, we face every challenge together.
Our goals in doing so:
Being your 360° Software Development one-stop destination for all challenges
Improving/enriching ideas and concepts through our years of expertise and creativity
Building long-term partnerships with other goal-getters to make the impossible possible
If you believe that dreams should not be just dreams, but reality and you are looking for a team of goal-getters to make those dreams come true, don't hesitate to contact us.
$5,000+
$25 - $49 / hr
10 - 49
Kornwestheim, Germany
Founded 2017
1 Language that we service
English
10 Timezones that we service
CET
Central European Time (CET)
CST
Central Standard Time (CST)
IST
India Standard Time (IST)
BST
Bangladesh Standard Time (BST)
EAT
Eastern African Time (EAT)
EET
Eastern European Time (EET)
SGT
Singapore Standard Time (SGT)
SAST
South African Standard Time (SAST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
2 Locations
Kornwestheim , Germany
Surat , India
Total Reviews
13
Average Referral Rating
4.9
/5
Most Common Project Size
$10,000 to $49,000
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Vitec GmbH Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.7
Cost
4.8
Willing to Refer
4.9
Top Mentions
Review Highlights
Proficient in App Development
Vitec GmbH consistently delivers apps that meet client specifications, with successful projects in aviation, travel, and social networking industries. Their expertise in mobile app development is appreciated across various platforms.
Strong Project Management Skills
Clients frequently commend Vitec GmbH for their excellent project management, citing timely delivery, adaptability to changes, and proactive problem-solving. Their commitment to meeting deadlines and managing budgets is a recurring highlight.
Effective Communication
Vitec GmbH is praised for maintaining clear and consistent communication. However, some clients noted minor challenges with communication clarity due to accent differences or developer interaction, suggesting potential improvement areas.
Reliable and Dedicated Service
Vitec GmbH is recognized for their reliability and dedication to client projects. Their commitment to providing excellent customer service and maintaining strong client relationships is frequently highlighted.
Competence in UX/UI Design
Clients praise Vitec GmbH for their competence in UX/UI design, especially in creating user-friendly and visually appealing designs. Their ability to align designs with brand aesthetics is noted.
High Client Satisfaction
Clients report high satisfaction with Vitec GmbH's work, noting increased customer satisfaction, reduced response times, and positive feedback on deliverables. Their ability to exceed expectations is a key strength.
"We were impressed with how simple it was to collaborate with them."
Nov 26, 2024
Co-Founder, Brooklinen
Vicki Fulop
Retail
Brooklyn, New York
201-500 Employees
Online Review
Verified
Vitec GmbH designed and developed a customer support mobile app for a retail company. They implemented features such as an interactive FAQs section, an AI chatbot, live chat support, and push notifications.
Vitec GmbH delivered a functional solution that reduced the client's customer response time by 40%, improved user satisfaction rates by 25%, and increased self-service resolution rates by 50%. The team was attentive, patient, responsive, and able to pivot quickly as the client's priorities shifted.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Cofounder of Brooklinen
Describe what your company does in a single sentence.
Brooklinen offers luxury bedding and home essentials at affordable prices, combining comfort, quality, and modern design to elevate everyday living.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vitec GmbH to accomplish?
We hired Vitec GmbH to develop a Customer Support App that simplifies customer interactions, provides quick access to FAQs, integrates chatbots, and enables live chat with representatives for enhanced service.
SOLUTION
How did you find Vitec GmbH?
Online Search
Why did you select Vitec GmbH over others?
Good value for cost
Company values aligned
How many teammates from Vitec GmbH were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope included designing and developing a Customer Support App with features like an interactive FAQ section, AI chatbot, live chat, order tracking, and return/exchange support. Key deliverables were a user-friendly interface, multi-language support, push notifications, and secure backend integration.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The app reduced customer response time by 40%, improved user satisfaction ratings by 25%, and increased self-service resolution rates through FAQs and chatbot by 50%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent. Everyone was really attentive and patient with us as the project proceeded and priorities shifted!
What was your primary form of communication with Vitec GmbH?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with how simple it was to collaborate with them. Despite being in a different state than us, they were really responsive.
Are there any areas for improvement or something Vitec GmbH could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopware Development for Authorized Electronics Reseller
E-Commerce DevelopmentWeb Development
Confidential
July 2022 - Ongoing
4.0
Quality
3.5
Schedule
3.0
Cost
3.5
Willing to Refer
4.0
"Their ability to adapt to changes and ensure everything stays on track makes working with them smooth and effective."
Sep 26, 2024
Marketing Assistant, Compustore KG
Anonymous
Retail
Regensburg, Germany
11-50 Employees
Online Review
Verified
Vitec GmbH has built a Shopware platform for an authorized electronics reseller. The team has developed plug-ins, landing pages, and web scripts.
Vitec GmbH has helped the client increase website traffic and customer satisfaction. The team has managed the project effectively, ensuring timely output delivery and clear communication. They've also shown adaptability, responsiveness, attention to detail, and a proactive problem-solving approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Assistant of Compustore KG
Describe what your company does in a single sentence.
Sell Apple products as an authorized premium reseller in an online shop
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vitec GmbH to accomplish?
Shopware programming
SOLUTION
How did you find Vitec GmbH?
Online Search
Why did you select Vitec GmbH over others?
Pricing fit our budget
How many teammates from Vitec GmbH were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Development of
Plug-ins
Landing pages
Web Scripts
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
More website traffic
higher customer satisfaction
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was highly effective, delivering all items on time and often ahead of schedule. They maintained clear communication throughout, ensuring that deadlines were met without compromising quality.
Additionally, they were very responsive to our needs, adapting quickly to any changes or requests we had. Their proactive approach to problem-solving and attention to detail made the entire process smooth and efficient. Overall, their commitment to delivering exceptional results exceeded our expectations.
What was your primary form of communication with Vitec GmbH?
Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive about this company was their attention to detail and responsiveness. They consistently met our needs with practical solutions and maintained a professional, reliable approach throughout the project. Their ability to adapt to changes and ensure everything stays on track makes working with them smooth and effective.
Are there any areas for improvement or something Vitec GmbH could have done differently?
One area for improvement could be communication clarity. At times, it was a bit challenging to fully understand due to differences in accent and phrasing. While this didn’t affect the overall project outcomes, clearer or more simplified communication would have made certain discussions smoother.
RATINGS
4.0
Quality
3.5
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.0
NPS
Web Development for Women's Coaching Company
Web Development
Less than $10,000
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The results have been outstanding and exceeded my expectations."
May 31, 2024
CEO & Founder, Caroline Lehmann
Caroline Lehmann
Other industries
Kronberg, Germany
1-10 Employees
Phone Interview
Verified
Vitec GmbH has developed a website for a women's coaching company, using Elementor and WordPress. The team has also implemented a lot of plug-ins, and they're currently working on new implementations.
Vitec GmbH has delivered an outstanding website, exceeding the client's needs and receiving very positive feedback. The team has been very sensitive and caring about the client's project, showing a clear understanding of their vision. Moreover, they communicate consistently and deliver on budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the owner of a coaching company for women facing miscarriages. We also have a lot of products to sell.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Vitec GmbH?
I needed to set up a website for my business.
SOLUTION
What was the scope of their involvement?
Vitec GmbH has developed my whole website from scratch. Although I initially provided them with some designs I had made on a PowerPoint presentation, the team handled the entire project by themselves. The presentation included an idea for the style I wanted to see on the website and some of the implementations needed. As for the technology stack, they've used Elementor and WordPress. They've also added a lot of plug-ins.
Currently, our work is almost done, and we're about to go live with the website. We just need to implement some new things.
What is the team composition?
I only worked with Marc (CEO & Co-Founder).
How did you come to work with Vitec GmbH?
Years ago, I had done research on a web development company on Google and Fiverr. When this project arose, I remembered Vitec GmbH, so I searched for them on Google.
How much have you invested with them?
We spent €6,000 (approximately $6,500 USD).
What is the status of this engagement?
We started working together around January 2024, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
First of all, I'm very impressed with the outcome. Vitec GmbH has built my website from zero to a functional product, which is outstanding. They really worked hard on this website to make it special and integrate all the features I needed. As a result, the website is outstanding, so I've received very positive feedback from people who have seen it.
Vitec GmbH has really understood my business needs, which are very special. This website addresses a very sensitive and hard topic, so I had a clear vision for it, and they've implemented it all. Overall, the results have been outstanding and exceeded my expectations. How did Vitec GmbH perform from a project management standpoint?
It has been great to see how fast and how well Vitec GmbH delivers. Their communication is very clear and consistent every time. Moreover, they've always delivered on time. On top of that, the whole process of hiring them and setting everything up was brilliant.
Vitec GmbH has also delivered on budget, and there have been no surprises cost-wise — this is very crucial when having a limited budget. The team has implemented all changes within budget, which is great and shows that they're empathic. I have confidence in them, which has set a good foundation for future collaboration.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Working directly with Marc has been a success factor in our collaboration. He has been responsible for the project and for coordinating everything, so he has been involved in each and every problem and query I've had. Moreover, he has always been up to date on what's going on, so he knows the next steps. This is a crucial success factor.
What did you find most impressive about them?
They are very professional. They are very good at what they do.
Are there any areas they could improve?
I can't think of anything Vitec GmbH could improve on. Along the way, I saw some things to improve and change. Thus, I spoke to them about how we could make things better, and they implemented it very fast, showing a deep understanding of my needs. Although everyone would like to have their website ready in four weeks, this is just a dream, so I can't say that they could have been faster. Overall, everything was perfect.
Do you have any advice for future clients of theirs?
Marc has very good project management skills, so he has ownership of the projects. Initially, we had very good alignment calls, so I can only recommend to leverage these calls, as it's very helpful to speak to him directly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for Travel Social Networking Company
Mobile App Development
$50,000 to $199,999
Mar. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re a well-oiled machine, so there’s no disconnect.”
Apr 30, 2024
CEO, Interplace Corp.
Charlie Kinnett
Hospitality & leisure
Indianapolis, Indiana
1-10 Employees
Phone Interview
Verified
A travel social networking company has hired Vitec GmbH to design and develop their iOS application. The team has built the app from scratch based on the client’s Adobe XD design.
The application is already available on the App Store, and the client has been highly impressed with Vitec GmbH’s quality work. The team has exceeded expectations and delivered on time and within budget. Moreover, they’re incredibly diligent, friendly, well-organized, and communicative partners.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of a travel social networking company. We allow travelers to document, share, and discover new experiences. Users can track all their progress throughout their trips.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Vitec GmbH?
We needed to create our mobile application.
SOLUTION
What was the scope of their involvement?
Initially, we provided Vitec GmbH with simple designs I created on Adobe XD. They’ve taken the designs, documented everything, and improved them.
The application is for iOS.
What is the team composition?
Marc (CEO & Co-Founder) has always been our contact. There are other team members, but we run everything through Marc.
How did you come to work with Vitec GmbH?
I found them online. I initially researched and talked with the developers I’d potentially use. Vitec GmbH’s history of projects was very impressive; I saw many apps they worked on, and they were great.
Moreover, I trusted Marc from the beginning. He knew what he was talking about and was a good businessman. In general, he was very transparent and impressive.
How much have you invested with them?
We’ve spent close to $60,000.
What is the status of this engagement?
We began working together in March 2021, and our partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
To be honest, we’ve gotten more than we were expecting. It’s our first time developing any software, and Vitec GmbH has blown away our expectations; they’ve been fantastic. They get everything done in good time, and the product is exceptional. The application is already on the App Store.
How did Vitec GmbH perform from a project management standpoint?
They don’t return to us and tell us we went over and owe them money. Vitec GmbH sets good expectations beforehand; what we see initially is what we pay at the end.
Moreover, the team does a great job and is diligent in their process. They’re incredibly friendly people and good at communicating. They keep us in the loop about everything.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
We’d absolutely like to give a shout-out to Marc.
What did you find most impressive about them?
Everything’s impressive. Vitec GmbH has a great team of developers and designers; everyone from top to bottom is excellent. Their communication is great, and the product they deliver is also fantastic. Overall, they’re a well-oiled machine, so there’s no disconnect.
Are there any areas they could improve?
There’s always room to improve, but they’re as good as it gets.
Do you have any advice for potential customers?
Come to them with a good idea of what you want to do and what you hope to create. They’ll take care of the rest.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development & UX/UI Design for Aviation Co
Mobile App DevelopmentUX/UI Design
Confidential
Dec. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Vitec GmbH provided fast personal support all the time."
Oct 18, 2024
CEO, Apollodor Aviation GmbH
Uli Schultz
Other industries
Germany
1-10 Employees
Online Review
Verified
Vitec GmbH developed a mobile app for iOS and Android for an aviation company.
Vitec GmbH successfully delivered a working app according to the client's specifications. Furthermore, the team responded to the client's needs and communicated throughout the engagement via email and messaging apps. Overall, the team's fast personal support stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Apollodor Aviation GmbH
Describe what your company does in a single sentence.
Producing Navigation Charts for commercial pilots.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vitec GmbH to accomplish?
Develop a mobile app
SOLUTION
How did you find Vitec GmbH?
Online Search
Why did you select Vitec GmbH over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from Vitec GmbH were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Development of new iOS and Android App
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Working app according to specifications
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Always responded fast. Although communications issues due to developers in team.
What was your primary form of communication with Vitec GmbH?
Email or Messaging App
What did you find most impressive or unique about this company?
Vitec GmbH provided fast personal support all the time.
Are there any areas for improvement or something Vitec GmbH could have done differently?
More direct communication from developers with counterparts on our side
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Software Company
UX/UI Design
$10,000 to $49,999
Feb. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They make a competent impression."
Sep 27, 2024
Executive, app-room GmbH
Anonymous
Software
Switzerland
11-50 Employees
Online Review
Verified
Vitec GmbH provided UX/UI design services for a software company's ERP system. The team created menu items and a new payment process in Figma that aligned with the client's new brand colors and logo.
Vitec GmbH implemented the Figma templates quickly, which pleased the client. The team met deadlines, communicated smoothly, and asked questions when needed, showcasing excellent organizational skills. Their competence and understanding of the client's needs were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an Executive of app-room GmbH
Describe what your company does in a single sentence.
Software programming specifically for the bicycle industry.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vitec GmbH to accomplish?
UX design for our self-developed ERP system. They had the task of creating a modern, user-friendly design. The application is very large, so they captured all the menu items in Figma and made the new suggestions based on the old images.
SOLUTION
How did you find Vitec GmbH?
Fiverr
Why did you select Vitec GmbH over others?
Close to my geographic location
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
UX design
User guidance
Finding new ideas for better software utilisation.
It was important to us that the user gets to their destination quickly in the software.
New colour design, align with our new logo.
Creating a new payment process and embedding the user logins in a new menu.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Figma templates were implemented very quickly.
They met time estimates and asked questions when things were unclear.
Communication was smooth.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very well organised.
The time was kept.
What was your primary form of communication with Vitec GmbH?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
You are from Germany, so we have no language barriers.
They make a competent impression.
They have understood our concerns.
Are there any areas for improvement or something Vitec GmbH could have done differently?
I don't think so. Keep up the good quality. You're on the right track.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & Mobile Apps Design & Dev for Sports Tournament Company
Mobile App DevelopmentUX/UI DesignWeb Development
$200,000 to $999,999
Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Vitec GmbH's development process has been seamless."
Sep 4, 2024
President, Sports Tournament Company
Anonymous
Fitness
Longmont, Colorado
1-10 Employees
Phone Interview
Vitec GmbH has designed and developed a registration platform for a sports tournament company. The platform consists of web, iOS, and Android applications, and the team manages wireframing and development.
Vitec GmbH has built apps that condense 3–4 platforms the client previously used into one. Within a year, the client expects to have 200,000 purchases executed on the platform and around one million users. Vitec GmbH delivers work on time and on budget and communicates via Slack and WhatsApp.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the president of a company that hosts national youth sports tournaments.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Vitec GmbH?
We needed to create a registration platform.
SOLUTION
What was the scope of their involvement?
Vitec GmbH has developed a web platform and mobile application for iOS and Android devices. The team has built the entire platform from the ground up, handling the design work and wireframing.
What is the team composition?
I have contact with Marc (CEO & Co-Founders) and two developers from Vitec GmbH, although a few other professionals have worked on my project.
How did you come to work with Vitec GmbH?
I don't recall how I initially found Vitec GmbH. I chose the team because when I met with Marc, I thought he was a personable guy. He was easy to get along with, and I like to work with easygoing teammates. I've found it's easy to find someone who takes their job too seriously or someone who doesn't take it seriously enough.
How much have you invested with them?
We've spent close to $1 million on this project.
What is the status of this engagement?
We started working with Vitec GmbH in August 2022, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Vitec GmbH has built a platform that condenses 3–4 platforms we previously used into one. The platform has made communication between end users and my staff seamless. Over a year, we'll probably have close to 200,000 users executing a purchase on the platform, and within that, we expect to have close to a million users visiting the platform.
Vitec GmbH's development process has been seamless as far as getting a product developed without going back to the drawing board to work out details. We've done product development, and you can tell the difference between working with Vitec GmbH and other providers. Going back to the drawing board can take weeks or months, and with Vitec GmbH, it usually takes a day.
How did Vitec GmbH perform from a project management standpoint?
Vitec GmbH delivers work on time and within budget. The team responds well to my needs, and Marc is always willing to work with me when there's an oversight, whether on my side or his. We communicate through Slack and WhatsApp.
What did you find most impressive about them?
Vitec GmbH is very workable and manageable, distinguishing them from their competitors. Marc is an easy guy to talk to, and he helps me figure out my problems.
Are there any areas they could improve?
I can't think of anything Vitec GmbH can improve.
Do you have any advice for potential customers?
I recommend spending some preliminary time on your framework. Define the ideology of how you want things to work and what needs to happen with the end user. The more prepared you are, the better Vitec GmbH will hit the ground running.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design & Animation Production for Healthcare Provider
UX/UI Design
Confidential
Aug. - Nov. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their zeal and enthusiasm for work execution and attention to details were commendable."
Aug 22, 2024
Director, SIDS Multi SuperSpeciality Hospital
Jignesh Ghevariya
Healthcare
Surat, India
201-500 Employees
Online Review
Verified
Vitec GmbH created an animated video for a healthcare provider to help patients understand surgical procedures.
Vitec GmbH’s work received positive feedback from the client, thanks to their project management skills. The team was highly attentive to feedback and requirements, and internal stakeholders were particularly impressed with the service provider's work ethic and excellence of execution.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of SIDS Multi SuperSpeciality Hospital
Describe what your company does in a single sentence.
Healthcare
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vitec GmbH to accomplish? Making animations for patient awareness
SOLUTION
How did you find Vitec GmbH?
Referral
Why did you select Vitec GmbH over others?
Close to my geographic location
Great culture fit
How many teammates from Vitec GmbH were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Nicely made animations which helps our patient to properly understand surgical procedure
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Regular meeting with Ajimon and Monali made sure that project went on smoothly
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management. They were very attentive about our requirements and we received prompt response to any query or changes
What was your primary form of communication with Vitec GmbH?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Their zeal and enthusiasm for work execution and attention to details were commendable.
Are there any areas for improvement or something Vitec GmbH could have done differently?
None that I can think of now
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Design & Development for Vegan Meal Planner Platform
Custom Software DevelopmentUX/UI DesignWeb Development
$10,000 to $49,999
Feb. 2023 - Aug. 2024
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"Vitec GmbH was flexible and responsive to my questions."
Aug 7, 2024
Founder, Gesunde Zeiten
Elsa Beerbaum
Food & Beverage
Berlin, Germany
1-10 Employees
Phone Interview
Vitec GmbH designed and developed a web application for a vegan meal planner platform. The team designed the app's pages in Figma and developed a custom algorithm that suggested meals based on the users' input.
Vitec GmbH built a personalized algorithm and was helpful and supportive throughout the process. The team was flexible in addressing the client's change requests and responded to all their questions. Vitec GmbH delivered work on time and within budget and communicated via Fiverr and Slack.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the founder of an algorithm-based vegan meal planner for families. The product is a complex meal planner where families can choose among three meal-prepping options to help them save time.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Vitec GmbH?
I needed support to design and develop my product since this is the first time I've developed an app. I had the idea of the product I wanted but needed someone to help me build it, from the UI/UX design to the complete development.
SOLUTION
What was the scope of their involvement?
First, Vitec GmbH created the web app's design in Figma based on our discussions of what I wanted, where I could visualize each page design. In the app, users were asked to answer 10 questions where families input the name and age of each family member. Users can also choose which meal each family member will have weekly since not everyone is at home for every meal.
Users can choose specific dietitian goals for each family member, select how many days each meal should last, and select which ingredients they want to cook with. For instance, if a user chooses to cook a dinner using potatoes, lentils, and chickpeas, the algorithm will also determine the next day's meal with those ingredients, saving users time.
What is the team composition?
In the beginning, I talked to Marc (CEO & Co-Founder), and once the project started, I worked with a project manager, a designer, and a developer. My main contact was with the project manager and designer.
How did you come to work with Vitec GmbH?
I found Vitec GmbH on Fiverr and talked to Marc initially. We discussed my project to determine if the team could develop my idea. I spoke with different service providers, and my initial idea was to engage with different teams for the app's design and development. However, Marc suggested working with one company for all of the app's development would be better to avoid miscommunication issues. I selected Vitec GmbH since they could build my product from beginning to end. How much have you invested with them?
In total, I spent €34,000 (approximately $37,000 USD), including taxes.
What is the status of this engagement?
I worked with Vitec GmbH from February 2023–August 2024. The app should have been launched yesterday; however, we had some issues with our hosting provider that the team is helping me resolve.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I required many changes throughout the process because I had an idea in my head, and once the team implemented it, sometimes I wanted a different outcome. In the end, I was happy with the final result, which was definitely what I wanted. The app is so personalized for each family that Vitec GmbH couldn't rely on other libraries or meal planners to develop it. The team was helpful and supportive.
How did Vitec GmbH perform from a project management standpoint?
Our initial communication took place in Fiverr, and then we switched to Slack. Vitec GmbH met deadlines and stayed within budget. The team was responsive to my changes, and I was happy with their project management and communication. Vitec GmbH was flexible and responsive to my questions.
What did you find most impressive about them?
This is the first development company I've worked with, so I don't have any previous experience to compare the team's work.
Are there any areas they could improve?
Sometimes, Vitec GmbH didn't test their results when I requested changes. I encountered bugs and had to ask the team to fix them. At times, Vitec GmbH told me the bug was fixed, but when I went to check the site, the bug was still occurring. I documented very well what I wanted; however, I think this could be due to my product's complexity. I was a little mad that I had to basically test the entire planner when it wasn't my role.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
"I know bugs can always occur, but the fact that Vitec GmbH didn't test functionalities delayed the project a bit."
Cost
5.0
Value / within estimates
"Although I didn't have other offers to compare the team's quote with, Vitec GmbH's work value was very good."
Willing to Refer
5.0
NPS
Web & Mobile Dev for Interpreting Assignment Automation Co
Mobile App DevelopmentUX/UI DesignWeb Development
$10,000 to $49,999
Jan. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are completely satisfied with Vitec GmbH."
May 16, 2024
CEO, Dolmetsche.ch
Xhafer Shala
Other industries
Switzerland
1-10 Employees
Online Review
Vitec GmbH developed a website and an iOS and Android mobile app for an interpreting assignment automation company. The team also integrated a management interface for real-time communication.
Vitec GmbH worked quickly from planning to implementation, allowing them to start with testing within a short timeframe. Throughout the process, the team was accommodating to the client's requests and great at meeting deadlines. Moreover, they were understanding, efficient, and results-oriented.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Dolmetsche.ch
Describe what your company does in a single sentence.
We are a company that facilitates interpreting assignments, all managed automatically via an app
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Vitec GmbH to accomplish?
App development, website creation, and backend management are all handled in-house
SOLUTION
How did you find Vitec GmbH?
Online Search
Why did you select Vitec GmbH over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Vitec GmbH were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Vitec GmbH handled the entire development process for our project, from planning to implementation. They developed our website and subsequently created the app for both Android and iOS. The entire system was integrated through a management interface, allowing everything to communicate in real-time.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Everything progressed so quickly that we were able to start the first tests after a short period of time.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our requests were always accommodated, and the agreed upon delivery times were very well met.
What was your primary form of communication with Vitec GmbH?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Communication with Marc was excellent; he consistently strives to achieve good results and demonstrates a thorough understanding of our needs. From the outset, he provided valuable insights and supported us in planning, ensuring that our priorities were precisely implemented. I also appreciated the straightforward and efficient communication; responses were always prompt and professional.
Are there any areas for improvement or something Vitec GmbH could have done differently?
We are completely satisfied with Vitec GmbH from our side and plan to work even more closely together in the future.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"In any case, I can highly recommend Vitec GmbH. They are very transparent, adhere to cost agreements, and meet deadlines.
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