Visartech Inc.

Introduce your business and what you do there.

I’m the founder and owner of a company that creates therapeutic software for treating patients. We also do medical research on people who have had brain injuries.

What challenge were you trying to address with Visartech Inc.?

We hired them to develop a software platform that would allow us to do the work we do.

What was the scope of their involvement?

After I gave them a variety of project requirements and medical guidance, Visartech Inc. developed the software platform from scratch. They handled the project from start to finish, incorporating all of the therapeutic tasks needed for medical professionals to work with their patients.

What is the team composition?

At various points of the project, we’ve had about 7–8 teammates involved. This has included the executive team, developers, QA specialists, project managers, and technical artists. I have one main point of contact and have worked directly with two developers throughout the whole project.

How did you come to work with Visartech Inc.?

I came across the work they did for another one of their clients.

How much have you invested with them?

So far, we’ve spent over $150,000.

What is the status of this engagement?

We started working with them in November 2017 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Their work, integrity, and capacity to understand quite complex medical concepts are all exceptional. Visartech Inc. has a high degree of intelligence, and they are able to catch onto complicated concepts. They’ve been able to do anything I've asked of them, even helping me to understand the development lifecycle of each stage of the project.

How did Visartech Inc. perform from a project management standpoint?

Their project management skills have been excellent. In addition to their project management tools, we use Slack. We also use Jira to keep track of what’s in development and what’s in QA, as well as the general progress of the project. They’ve imposed some order on my goals by helping me frame a scope and dividing it into manageable chunks.

From a leadership standpoint, they helped me understand how the development process works. I have nothing but positive comments about how they communicate and how they solicit the medical information they need to do the work. 

What did you find most impressive about them?

I’m impressed by their attitude. I’ve worked with other developers in my past who didn’t have a good attitude which got in the way of communication. The teammates at Visartech Inc., who are the brightest I’ve worked with by a wide margin, are the kindest, most humble individuals.

They’re always willing to listen and never make me feel like I can’t ask a question. Setting aside their expertise, they also develop a positive rapport with people who aren’t computer experts.

Are there any areas they could improve?

So far, I can’t think of anything that I could improve. When I look back on the project so far and examine everything that went wrong, I see that Visartech Inc. had actually advised me against making those decisions. If there’s been anything negative or anything that didn’t work out as anticipated, it was usually because of me.

Do you have any advice for potential customers?

Listen to their encouragements to plan and go through their process of thinking about a project and doing it in phases. That’s one thing that I didn’t do. If I had known the importance of setting a scope of what I wanted to achieve, the development timeline would’ve been much shorter than it has been. 

So, follow their instructions on the preparation work that needs to be done to really understand the scope of the project.

Please describe your company and your position there.

We are a mobile games studio, based in Switzerland. I'm the product owner of the game we were collaborating with Visartech.

For what projects/services did your company hire Visartech Inc.?

Visartech helped us, porting our existing Match 3 game from a native iOS project into a Unity project, supporting iOS and Android. Furthermore, Visartech had to implement new features and optimising our game.

What were your goals for this project?

Creating a Unity Game out of our iOS Game.

How did you select this vendor?

Visartech has a great portfolio and their experience in mobile games is just amazing. We interviewed three additional companies but Visartech convinced us being the perfect match for our needs.

Describe the project and the services they provided in detail.

They've re-build the game from scratch. With the following tasks:

• Project setup in terms of timing, milestones etc.
• Choosing the correct architecture
• Developing the full scope of the existing functionality
• Developing new features
• Testing
• Bug fixing
• Optimizations

What was the team composition?

A project manager, three developers, one designer, one tester

Can you share any information that demonstrates the impact that this project has had on your business?

Visartech delivered a full working, game on time and budget. Our game was featured a few times on the google play store which speaks for their quality. The codebase is very clean and well organized. It made it possible to make small changes and updates on our own.

How was project management arranged and how effective was it?

With our weekly calls and prototypes, we were always aligned with them and had a chance to follow the projects state. Once a potential problem showed up, they recognised it early enough to prevent harming our schedule to release our game on time.

What did you find most impressive about this company?

Their skills! They are great developers with amazing tech-knowledge, an eye for details, and a very pleasant way to communicate.

Are there any areas for improvement?

There is nothing what we were not happy about.

Introduce your business and what you do there. 

I'm the VP of development and user experience of SportTrak LLC. We partner with another company, SkyGolf, to make a golf launch monitor product. SkyGolf handles the sales and marketing, and we’re responsible for supplying the hardware and software for the product.

What challenge were you trying to address with Visartech Inc.?

We reached out to Visartech Inc. when we were initially building the product to help us develop the software application.

What was the scope of their involvement? 

Visartech Inc. initially developed the software application based off of existing code. They've actually rewritten everything from scratch over the last four years. The biggest aspect is that the software application is able to interface with the hardware, which takes pictures of the golf ball. They spend a lot of time minimizing the delay between when a user hits a shot and when the golf ball flies in the app.

The other key feature is making the software application able to work cross-platform. They ended up recommending and using Unity game platform so that the same application with the same features is available on PC, iOS, and Android. 

What is the team composition? 

My primary contact is our project manager. I also work with two developers, a QA resource, and a business analyst who handles all the documentation. 

How did you come to work with Visartech Inc.? 

We met Visartech Inc. through a mutual friend. We had a meeting with their CEO and saw he was passionate and energetic. We hit it off from the start because he’s forward-thinking about technology. 

How much have you invested with them?

We’ve spent between $1,000,000–$5,000,000 in total.

What is the status of this engagement?

Work began around January 2015 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

In conjunction with Visartech Inc., we continue to do 6–8 releases every year. Their work is solid so we don't have to worry about bugs or crashes. In particular, they were fantastic about marrying the software and hardware together.

Users pay $100 per year for a subscription to use the app. We regularly monitor an online golf technology forum. We see rave reviews across the board about the application. Users appreciate how quick and responsive we are in releasing new updates so it doesn't get stale. Out of all the golf simulation companies, we’re considered by far the most active in terms of software releases. 

How did Visartech Inc. perform from a project management standpoint? 

Their team is as good as it gets. I started mainly communicating with the project manager. As we got familiar with each other as partners, I now interact directly with the developers in addition to a weekly call with the project manager. We use Jira to track sprints and releases. We also use it on a monthly basis to track reporting, hours spent, and resource allocation. A lot of their team is based in Ukraine. They're so flexible in accommodating our team, even if it means scheduling meetings during their night.

What did you find most impressive about them? 

Critical thinking and excellent communication make them stand out from other developers. 

Are there any areas they could improve? 

No, not at this time. 

Do you have any advice for potential customers? 

Don’t be scared to push them. Visartech Inc. always burns the candle at both ends when required. They’ll find a way to add resources or work late to make sure that it gets done.

Please describe your company and your position there.

I am the Product lead of ExplorR. We strive to bring back the curiosity in discovery through gamification and socialising in a location based app.

For what projects/services did your company hire Visartech Inc.?

Building the infrastructure and the code of the app.

What were your goals for this project?

Improve the way people explore the world.

How did you select this vendor?

Fair price point and seem very engaged.

Describe the project in detail.

We designed a game document, and we passed it over. Broken it down in to a series of tasks, then worked with them step by step to create the product.

What was the team composition?

They provided the main developer and a QA tester testing for us

Can you share any outcomes from the project that demonstrate progress or success?

The app was polished enough to go on the app store, complicated back end but in general bug-free. We have 7000 downloaded users.

How effective was the workflow between your team and theirs?

They are extremely flexible which makes it easy to change some design ideas on the go. They will give detailed updates on the work they have done.

What did you find most impressive about this company?

Their flexibility and communication set them apart.

Are there any areas for improvement?

I think some UI infrastructure should have been discussed earlier.