What evidence can you share that demonstrates the impact of the engagement?
Rostyslav has been good at trying to understand our problem, instead of always saying yes. Before we could decide what to do at the start of the project, we had to be iterative about what the real requirements were. That’s because when you’re putting up the requirements for an app, they may not always be correct. VindiTek’s team was good at making sure that this was done well. I don’t have any metrics for the app itself.
How did VindiTek perform from a project management standpoint?
We’re based in Sweden, and VindiTek is in Ukraine. There is a time difference, but it’s very small, so it doesn’t matter for us. During the main project, the communication occurred several times per day, which we had via Skype chats. In terms of language, only one of the developers wasn’t good at English, but he wasn’t there for a long time. The rest of the team was good in this regard.
What did you find most impressive about them?
We are impressed by VindiTek’s ability to not only work on tasks, but also provide feedback on requirements before development started. This has worked out well. In contrast, I’ve hired developers who simply accepted the specifications and started working. As a result, the work was never finished—either they didn’t understand the requirements, or there was something that wasn’t 100% clear or correct. Our communication is also good.
Are there any areas they could improve?
There will always be things that could have been done differently. We were one of VindiTek’s first clients, and we had some problems in the beginning. These don’t matter very much now.
In terms of working with a remote team, the usual difference is cultural. Not working from the same place can also be a challenge. We tried having this type of partnership with Indian companies, but sometimes the cultural difference made it hard to work together. Eastern Europe is closer to Western Europe than Asia is.