Heart of a developer, soul of an artist.

Viget is a digital agency made up of designers, engineers, and strategists who create award-winning digital products, experiences, and tools that inspire customers, extend capabilities, and advance business.

With a unique mix of capabilities, Viget has a deep history of digital innovation, helping clients leverage emerging technologies to improve existing processes or establish new ones.

 

 
$25,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
1999
Show all +
Falls Church, VA
headquarters
  • 105 West Broad Street, 4th Floor
    Falls Church, VA 22046
    United States
other locations
  • 309 E. Chapel Hill Street, 4th Floor
    Durham, NC 27701
    United States
  • 1915 Broadway
    Boulder, CO 80302
    United States

Portfolio

Key clients: 

World Wildlife Fund, ESPN, Dick's Sporting Goods, POLITICO, Shure, Wildlife Conservation Society, Chronicle of Higher Education, Lupus Foundation of America, AARP, and Mass Gen Hospital.

 

Reviews

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Web Design for IT Services Company

“I work with a lot of vendors, and I don't know of anyone who is better at staying on time and on budget.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Feb. 2019
Project summary: 

Viget created a new website and brand strategy for an IT services company. They suggested a Craft CMS for its customizability, and translated the brand mission into content and a functional site.

The Reviewer
 
51-200 Employees
 
Washington, DC
Nate Sullivan
Former Senior Director of Marketing, FiscalNote
 
Verified
The Review
Feedback summary: 

Viget always stayed within set timelines and budgets, and their process was always clear. Their entire team shared interest and excitement in the project, and all their work showed a high level of quality and taste.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the senior director of marketing at FiscalNote. I ran all of our marketing functions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viget?

We had an old website that didn't work very well. It was inflexible, we wanted to do more internally, and we needed better tools. The more we built on top of the old site, the worse it looked. We were rebranding the company, so we also needed to rethink our visual brand and our design. We wanted a vendor who could do both the creative design and a custom CMS.

SOLUTION

What was the scope of their involvement?

They did everything for us. We had a lot of talent on our team, but we needed an external influence to win over all our internal stakeholders. They started with a brand strategy and a tactical build out of our website. They explored our mission and translated it into visual ideas and content, and then into a functional website.

They recommended Craft as a CMS. It's easy to build customized backends. We used to work with WordPress, but Craft eliminated a lot of the confusing, legacy options in WordPress. Everything is customized, and all the functionality is based on the work we do in the backend. They also did some custom JavaScript work for animations and other functions.

What is the team composition?

We had a full complement of people. The team consisted of a brand strategy lead, a visual designer, a project manager for brand strategy, another project manager for the site build, at least one technical lead, and a business development manager. I may be forgetting a few of the people we worked with, but I interfaced directly with six to eight people.

How did you come to work with Viget?

I first worked with them five or six years ago. They were recommended by the CTO at a startup I worked with, and they helped with the initial application development. It was a different project, but I really liked the way they thought and wanted to work with them again. When I started this project, they were the first firm I considered. I took bids from a few companies, but Viget put more effort into a unique proposal that fit our needs.

How much have you invested with them?

This project was about $220,000, but I hired them again to build out our mobile app, so our total cost was greater.

What is the status of this engagement?

We started talking in early 2018, and the project was close to completion around February 2019. We faced some snags on our side that held up our actual start date, so the actual work probably happened between summer 2018 and March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I left the company shortly after this project. The most important metrics within the project were delivery time and staying within our budget. They nailed both. I work with a lot of vendors, and I don't know of anyone who is better at staying on time and on budget. We had regular calls every week about hours and progress.

How did Viget perform from a project management standpoint?

They were awesome project managers. Their process is very clear, and we always knew where we stood.

What did you find most impressive about them?

Everyone that works for Viget has a shared appreciation for high-quality, tasteful work and design. The interest and excitement are consistent across their team, and they all share the same values. There is no B-team there, and they're all very good at this kind of project.

Are there any areas they could improve?

They provided very good visibility into cost problems and tracking, but every firm can be more upfront about scope. We scoped well on this project, but it never hurts to be as transparent as possible about setting realistic goals.

5.0
Overall Score I still talk to them, even though I've left the company.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They were vastly better than most people I work with.
  • 4.0 Cost
    Value / within estimates
    They are worth the cost for their thoughtfulness and their quality.
  • 5.0 Quality
    Service & deliverables
    Their quality was a major reason I hired them.
  • 4.5 NPS
    Willing to refer
    I recommend them to anyone who wants to accomplish something exceptional.

Web Dev, Design, & Branding for Speaker Organization

"They excel at digging around for insights and helping customers reach those 'Aha!' moments." 

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. - Nov. 2018
Project summary: 

Viget redesigned a brand and developed a website. Adhering to style guides and positioning they created, they built the site using Ruby on Rails. Brand work was based on insights from employee interviews.  

The Reviewer
 
51-200 Employees
 
Alexandria, Virginia
Andres Mancini
Head of Marketing, Washington Speakers Bureau
 
Verified
The Review
Feedback summary: 

Focused on identifying culture and values, Viget interacted with internal stakeholders at a deep level. Their designs articulated closely held beliefs, ensuring both team unity and ROI. Viget’s ability to adapt to established processes and instill project goals into their resources sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing of Washington Speakers Bureau. We’re an agency that represents professional speakers and connects them with buyers who want to bring in their voices to grow their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viget?

It came down to two big components: streamlining our online brand expression and redesigning our corporate site, moving away from a static experience and focusing a search function that allows users to find and book published speakers.

SOLUTION

What was the scope of their involvement?

The project was split into branding and development tasks. Regarding branding, Viget developed both strategy and positioning, along with a style guide. They also planned how to integrate those ideas into our web presence. Web development was done using Ruby on Rails. They based the design on internal and external research and insights from our team.

What is the team composition?

The size varied depending on the phase of the project. We worked with Ally (Creative Director, Viget) early on in our brand initiatives. She was our main point of contact as we explored our positioning and strategy and articulated a solid set of goals. We then worked with someone else from their team for the brand and frontend design. Once we got into the nitty-gritty of development, we worked with several resources including their information architecture team, developers, and frontend designers.

How did you come to work with Viget?

After another vendor delivered unsatisfactory results, we went through an extensive RFP process. Viget came out as our preferred choice because of their comprehensive capabilities (covering both branding and web design) and proximity to us in Washington D.C. Finally, their timeframe and pricing were fair. 

How much have you invested with them?

The whole project cost around $300,000.

What is the status of this engagement?

We started working with Viget in January or February 2018. There was a delay on our side halfway through the process, so we had a two-month hiatus, re-engaging around August or September of that year. The website and brand launched in November and we’re no longer engaged with them. The maintenance work is being handled by another developer, as per Viget’s request. We’ll potentially engage them again for mobile apps.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The branding has been highly successful. Viget’s guidance helped us get on the same page as a company and build from a place of truth. They delivered a framework we could grow our content and marketing around, lending us consistency. It was really empowering. By capturing our people’s voices in the web design, Viget has ensured us a positive ROI. They imbued the site with the essence and culture of our company. Finally, their ability to deliver on time and budget took a considerable weight off my shoulders. I could make reports to our leadership with confidence.

How did Viget perform from a project management standpoint?

They performed well, which is not to say we didn’t have any hiccups. With a project of this scale, it was helpful to have dedicated project managers and open lines of communication. They raised red-flags appropriately and often if things were getting off rails, which let us course-correct. They were also open to how we needed to work and report to leadership. Everyone was in the loop and had the appropriate expectations.

What did you find most impressive about them?

Viget has a strong internal culture that allows multiple disciplines to come together and work toward a customer’s common goal. Thanks to their communication, every resource working on our project knew what that goal was, from UX designers to information architects. Bringing new faces onto the project was never a concern because we knew they would be up to speed. Viget’s transparency, openness, and partnership-approach helped us make informed decisions and stay on track regarding both performance and costs.

Are there any areas they could improve?

As we neared the project’s end, everyone was anxious to push things out the door, so we had an increased number of missteps and things falling through the cracks. If we’d all dug a bit deeper and taken more time on the backend, it would’ve been smoother.

Do you have any advice for future clients of theirs?

First, customers should come to the table with a clear understanding of their expectations and picture of success. Though Viget has a strong consulting process, customers have to understand what they want at the end of the day.

Second, it’s important clients give Viget a chance to ask questions and engage their people. They excel at digging around for insights and helping customers reach those “Aha!” moments. Letting them take the lead was a big success for us.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They were very strong for the first 90% of the project. We lost our step at the end, and they could’ve paid a bit more attention to detail.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    They met all our expectations regarding quality. We’re happy with their deliverables.
  • 5.0 NPS
    Willing to refer

UX Design for Market Analytics Firm

"Viget's just great overall.... I consider their visual design and user experience design skills to be second to none."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2014 - Ongoing
Project summary: 

Viget was hired to improve the user experience of the client's complex software-as-a-service platform and other areas of the system. They delivered detailed wireframes to be implemented by the client.

The Reviewer
 
51-200 employees
 
Washington DC Metro Area
John Funge
SVP, WealthEngine
 
Verified
The Review
Feedback summary: 

Viget has strong project management, design, and technical skills. Their work has received positive feedback from customers and industry leaders. The client recommends them to any company looking for a strategic, high-quality partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

WealthEngine is a technology company based in Washington, D.C. We offer a data platform and data-driven marketing approach. We help clients prioritize their sales, marketing, and fundraising efforts better. We have more than 3,000 clients. These include universities, hospitals, financial services institutions, and luxury brands. We help identify customer segments with the most market potential, and our specialty is wealth intelligence. I am the lead for product management within WealthEngine. I became part of WealthEngine by virtue of the fact that WealthEngine had acquired my company. I was the CEO and founder of my prior company, a big data analytics company. After the acquisition, I joined the WealthEngine team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viget?

We needed to update the design, visual elements, and user experience of our primary product. We enlisted Viget to provide a refresh to our SaaS [software-as-a-service]-based software solution.

SOLUTION

What was the scope of their involvement?

Parts of our product are relatively intricate in terms of the user interactions. For example, Viget worked on a tool for creating prospect lists. A user would say, "I want to see everybody in this particular area that has these wealth attributes. They must also have these other attributes." We have hundreds of attributes. Things like your political party, the car you drive, interests, sports, and so on. We wanted to make it easy and intuitive for a user to build up a list by clicking through and selecting different attributes. It was a complex user experience challenge to do that really well. For that project, Viget's deliverable was a set of detailed wireframes. Our team then took those and did the implementation. Following a similar process, Viget also helped us with other parts of our system with key interaction. They helped us think through the UX [user experience] and have a workshop for ideas. They would then deliver high-fidelity wireframes that we then use as drivers for our development process.

Before the acquisition, we worked with Viget in a similar fashion for other products. Some of those were SaaS-based software products while others were more public-facing Internet products. Viget also assisted us with some technical work. They have very capable technologists on their team as well. During a prior chapter of my career, Viget had assisted us on our product efforts in a technical capacity.

How did you come to work with Viget?

Viget was working with us in our prior company, so they just continued working with us when we became part of WealthEngine. I've actually worked with them before. Prior to WealthEngine, I've founded, built, and sold a couple of companies. Viget has been quite instrumental with a couple of the companies that I've built.

How much have you invested with Viget?

We have spent $50,000 to $200,000 on our projects with Viget.

What is the status of this engagement?

WealthEngine started working with Viget at the end of the first quarter of 2014. The timeframe is a little more than two years. Our relationship with them is more of a ladder. We have an ongoing relationship with Viget. As things come up, we'll reach out to them and scope out a project.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We definitely get very positive feedback on our user interface. That's anecdotal, but we consistently get high praise from customers as well as other industry professionals who look at it. The work that Viget did was transformative, so it's almost hard to compare the before and after. Many of the things that they were working on were relatively new, particularly that prospecting product I talked about. I think that it's flowing through to our sales, the product benefits. WealthEngine has continued to grow as a company and we're doing pretty well.

How did Viget perform from a project management standpoint?

Viget is very strong in project management. They also excel in visual design, user experience design, technical work, and strategy. I have a lot of faith when they estimate or scope something and then say, "This is the deadline we're shooting for." In the time I've worked with them, they have rarely missed a deadline, if ever. They are extremely professional in their project communications, project expectations management, and project status. I would give them very high marks.

What did you find most impressive about Viget?

Viget's just great overall. They excel in many places. I consider their visual design and user experience design skills to be second to none. Whenever we have sensitive products or high visibility projects – something where a marginal difference can have a big business impact – we'll bring in Viget. If you have a very strategic project where you need a partner that you can trust, I would recommend them. Viget can deliver very high-quality digital products, media properties, apps, or user experience. They are just about as the best you can find. I'm sure there are others out there that are as good. I've worked with a wide array of different user experience professionals and firms both as a client as well as inside. But, I would say that Viget is right at the top. At some level, what they do is timeless. I think they do a good job of staying on top of forward-looking trends. Viget continues to innovate and adapt as the market does. Like all firms, they need to stay true to their values while still evolving over time. They're good at doing that.

Culturally, Viget is extremely good at hiring. Their team members are very high quality and very skilled. At the same time, they are very friendly and are just very good to work with. There's this consistency in the caliber and the vibe of the team at Viget. It's a positive vibe. It's interesting. Their culture is very creative but laid back and not too full of itself. They are extremely skilled, extremely creative, and performance-oriented.

Are there any areas Viget could improve?

No, I think that they are good at what they do, across all the disciplines. I don't see a real weak point. It's a firm that's been around 15 or 16 years, and it's grown organically. The leaders of the firm are very vested and very engaged in making a truly great company, and I think they've been quite successful at it.

5.0
Overall Score I enjoy working with them. They’re great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I don’t believe they have ever missed a deadline in the years I’ve worked with them.
  • 4.0 Cost
    Value / within estimates
    I think they are pricey but, every single time, they’ll getyou an excellent result very quickly. There is very good time value to money, but there are less expensive options out there.
  • 5.0 Quality
    Service & deliverables
    They are dependable, and their work is always of a high quality.
  • 5.0 NPS
    Willing to refer
    I feel zero hesitation recommending Viget to anyone.

E-commerce Platform Development for Identification Company

"They were able to take a high level concept, draw out the requirements, and deliver it."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. - Sep. 2014
Project summary: 

Viget provided end-to-end services for an e-commerce platform. They oversaw project management, as well as design, UX, wire framing, and product launch.

The Reviewer
 
11-50 Employees
 
Washington, DC
Will Kern
Former VP of Product Development, ID.me
 
Verified
The Review
Feedback summary: 

Viget completed the project on a very short timeline. The company was exceptionally good at understanding the client's business and endstate, and at building an effective team of designers, developers, and managers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

At the time, I was working with ID.me, a company that enables customers to produce verified ID cards for various organizations.

What is your position?

I was Vice President of Product Development.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Viget?

We had a need to build an e-commerce platform. We brought Viget in to do the product launch of the platform, as well as help out with user experience, design, and the full development of the platform itself.

SOLUTION

Please describe the scope of their involvement in greater detail.

Viget is a full solution organization. They handled the project management aspect of the engagement as well as the design, user experience, and wire framing. Their development team of front-end and back-end engineers worked alongside ours to build out the initial launch of the product. The platform was built on Ruby On Rails.

They were involved in every aspect of the project. They had a technical project manager that worked with me to flesh out requirements on the UX and technical sides, and then they managed the entire process through to the end.

How did you come to work with Viget?

I have known Brian Williams, the Chief Executive Officer [CEO] of Viget, for many years. We kept in touch over the years, and when it was time for my company to look for outside resources to launch this platform, Brian was one of the first people that I called. We brought them in, vetted them, and had them meet the team as well as our CEO and Chief Operating Officer [COO]. They put forth the proposal to do the work, and we ultimately selected them to engage with and build out our platform.

Could you provide a sense of the size of this initiative in financial terms?

We spent $200,000-plus. It was a large engagement.

What is the status of this engagement?

The engagement started around January of 2014 and lasted about nine months from start to finish. The first couple of months were the user experience and design phase, and then we rolled into the actual development phase. We got to the launch phase in September of that year.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

It’s been a while, so I don’t have any hard metrics.

How did Viget perform from a project management standpoint?

We had an incredibly aggressive timeline that was almost unrealistic, and we had a lot of pressure from our CEO to get the platform released. We were also building some backend systems at the time that needed to be integrated into Viget’s platform, and they were able to deliver their piece of the overall product before our own internal engineering team.

We had regular ongoing demos and internal releases of the product. Viget didn’t waiver from their schedule much at all, which was really impressive given the ambiguity of the beginning phases of our project. They were able to take a high level concept, draw out the requirements, and deliver. It was impressive how well they were able to manage the whole process.

What distinguishes Viget from other providers?

Viget is very good at putting the right team together for their client. Their project managers were able to work with us to determine exactly what we wanted to build because we hadn’t defined everything on our end at that point. Within a two hour working session, they were able to really grasp what we were trying to build, and then they developed user experiences and requirements around that. You don’t typically find that skill in other agencies.

Another strength of theirs is that they have a group of awesome designers, developers, technical project managers, and client engagement managers. They are able to pull levers and put the right people together in order to be most successful. Viget really understands the business that their clients are in, and as a result of that, they are able to deliver that next level of product that other agencies cannot.

Is there anything Viget could have improved or done differently?

It’s not necessarily something to improve upon, but one of the things I would have liked would have been to have the engineers on site with us. I understand that they don’t typically work that way, and at the end of the day it all worked out fine.

5.0
Overall Score – They were very engaged with us. If I ever had an issue, I could pick up the phone and make a call to whoever I needed to talk to in order to get the issue resolved, even if that meant bringing in Brian, the CEO. He is very accessible.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    – They really were methodical about scheduling and delivering based on committed dates. From a management perspective and a delivery perspective, they were spot on.
  • 4.5 Cost
    Value / within estimates
    – You get what you pay for. They are a little more expensive than other agencies, but what you get as a result of that is worth the money.
  • 4.5 Quality
    Service & deliverables
    – What they were able to do based on the limited requirements we gave them was just stellar. They delivered exactly what we were looking for. That is definitely one of their major strengths.
  • 5.0 NPS
    Willing to refer
    – I would not hesitate to refer them to anybody. The level of work that they produce is second to n