Explainer Video & Whiteboard Animation Company

Thanks to the 10 years of experience in working with top-notch clients, we’re familiar with every nook and cranny of the explainer video industry and know how to hit the bull’s eye with our high-quality videos. We specialize in storytelling that helps people understand your cause.

Whatever your goal might be, we can efficiently explain it through our wide array of video production services in every niche. You just say the word!
 

Why Us

100% custom art
Good at meeting deadlines
Pool of voice over artists
Script writing that converts
Completely secured ideas
Unlimited revisions guarantee
All major global languages covered
Monitoring project development effectively
Dedicated project managers
 

Our Services Pickbox

- 2D Cartoon Animation
- Whiteboard Animation
- Motion Graphics
- Infographics
- Cutout Animation
- Kinetic Typography

 

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2010
Show all +
New York, NY
headquarters
  • 447 Broadway 2nd FL #519
    New York, NY 10013
    United States
other locations
  • 6510 South Hazelton Lane Unit 111
    tempe, AZ 85283
    United States

Portfolio

Key clients: 

NASA, Coca-Cola, Microsoft, Johnson and Johnson, Comodo, Harvard Business School, AVG antivirus, HP, Grasshopper, HSBC, Hitachi & More

Explainer Video Creation Process By Video Explainers Official

This is how we craft animated explainer videos for clients. 

Microsoft Windows 10 Explainer Video

At Videoexplainers.com We Create Microsoft Windows 10 Video.

Video Short Descirption:
Windows information protection and windows 10 professional provides the super power of quick and separating these two sides of BYOD information

Whiteboard Video Created For NASA- EP Division

Whiteboard Video Created For NASA- EP Division by VideoExplainers.com

Motion Graphics Video - HP By Video Explainers

HP By Videoexplainers.com. The last decade has seen a fundamental transformation in the way business operates. It’s no longer enough to offer your customers the anywhere, anytime approach; the new winners offer a seamless customer experience across every channel. And when a consumer has an excellent experience it resets their expectation.

More importantly companies that can deliver an excellent customer experience grow

profits and boost their stock price. Which is maybe why in a recent Forrester survey,  76% of CIO’s had ‘integration of selling channels’ in their top 3 priorities

 

Here is Mark, CEO of Cloud Computing. Samantha, Marketing Manager for Bio. Tech. Services. And Joshua, the intern at a new start-up called Mobile Apps Galore.

They all know their brands NEED to be social and that Social Media helps to increase organic search, online growth, lead generation,  and will help to establish their business as field experts in their respective industries.

SalesForce Explainer Video

At Videoexplainers.com We Create SalesForce Explainer Video.

Video Short Descirption:

The “Enterprise Integration Team,” a group with Sales force IT Apps, Offer a 360 view of Sales force Worker Data that consolidates & publishes the fragmented data for a variety of use cases.

Now, no matter what your business unit is or what your worker data needs are, engage with us… …we’re super

friendly folks…

Welcome to Comodo Internet Security, where we offer the world’s first and only automatic containment technology.

Antivirus software typically operates by blocking files identified as “BAD”.  “BAD” files are on a list of KNOWN malware. You might assume that if a file is not on the “BAD” list, then it’s “GOOD”, right?  WRONG!

If a file is not on the list of “BAD” files, it can either be a “GOOD”

file or an “UNKNOWN” file.  The problem with “UNKNOWN” files is that they might be identified as  “UNKNOWN” today but tomorrow they might be identified as “BAD”.

 

HSBC Explainer Video

At Videoexplainers.com We Create Microsoft Windows 10 Video.

Video Short Descirption:
How HSBC pay to their Suppliers.

HIV Replication

This video is produced by videoexplainers.com for HIV Replication.

Introducing
Mobile operator billing option with leading operators.

It allows windows phone users to buy apps and games without using their credit cards!!!

Just choose the application or content you want to buy from the store and simply select your mobile operator account option to continue your transaction.

Buy apps  easily with your pre-paid or post-paid mobile account…

Mobile

operator billing: secure, convenient and with no credit card hassle..

Tap Windows Store now and enjoy your favorite apps!

 

Motion Graphics - Rivs Digital Interviews

This video is produced by videoexplainers.com for Rivs Digital Interviews.

This video is produced by videoexplainers.com for Beitko App.

This video is produced by videoexplainers.com for Ntellers.

This video is produced by videoexplainers.com for Pick Up delivery App.

Harvard Business School Cartoon 2d Video

Cartoon 2d - Harvard Business School Video By VideoExplainers.com

Ant Marching Explainer Video

This video is produced by videoexplainers.com for Ant Marching Explainer Video.

 

At Videoexplainers.com we have delivered an explainer Video for Verizon: Verizon Telecommunication is a global and company. It offers various deals in telecommunication services.

This video is produced by videoexplainers.com for Coffy.

 

Dog Supplement Explainer Video

This video is produced by videoexplainers.com for Dog Supplement.

This video is produced by videoexplainers.com for the B Fest Event.

Whiteboard Video For Travel Fitness

This video is produced by videoexplainers.com for Travel Fitness.

The Bank For Banks – UBS Global

The Fed helps to smoothly run the economyfederal reserve also helps keep the pricesyou pay for things from getting too expensive

Motion Graphic Awareness Video By Video Explainers

This video is produced by videoexplainers.com for Motion Graphic Awareness.

AVG constructs its business and makes its business portfolio  so that it can meet its customers’ needs. AVG’s services includes digital protection, performance, and privacy for families , and Location Labs  that provide deep details in AVG’s mobile safety and security services. AVG PC Tuneup business includes:

 

Johnson & Johnson Acuvue Lenses By Video Explainers

Okay, so you’ve had an eye test and have been told that your vision needs to be corrected.

Contact lenses can be a great choice to correct your vision and you might be a perfect candidate to wear them.

But some people think that contact lenses are made of glass and so they will scratch or hurt their eyes if they wear them.

But the truth is that contact lenses are made of ultra thin polymers that are super

soft & flexible, and extremely easy to wear. As a matter of fact, after a short break in period, people forget that they are even wearing contact lenses!

Contact lenses are safe, healthy, can change your appearance and lifestyle, and improve how you perform in your world.

So, if your eye care practioner says you can wear contact lenses, ask him to prescribe Acuvue Contact Lenses – the lens that changes everything.

 

Reviews

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Video Production for Biotechnology Product

"They have a robust and efficient process to get to a great result."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Mar. 2020
Project summary: 

Video Explainers produced a video for a biotechnology company. The team storyboarded, shot, and created a 1-minute promotional video to highlight the values of the client's product.

The Reviewer
 
1-10 Employees
 
Berlin, Germany
Artyom Pugachev
CEO, ProteiQ Biosciences GmbH
 
Verified
The Review
Feedback summary: 

While the video has not yet launched, the internal team is satisfied with the work. Having worked with Video Explainers in the past, the client knew to expect a smooth workflow and effective communication. The team is talented, organized, and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of ProteiQ Biosciences GmbH, company specializing in next Gen MS proteomics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

We required a promotional / demo video for our newly launched cloud based service.

What were your goals for this project?

Develop a short (max 1 minute) dynamic video, highlighting the main values of the product.

SOLUTION

How did you select this vendor?

Based on previous work Video Explainers did for us.

Describe the video(s) and the process in detail.

Very structured process with clear milestones, from scoping, to story boarding & final reviews.

What was your vendors' project management or feedback process?

We had a contact to account manager who passed our feedback to the development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not yet, we haven't even launched.

How effective was the workflow between your team and theirs?

It was very good, we create annotated feedback and passed it to their account manager who saw that implemented.

What did you find most impressive about this company?

They have a robust and efficient process to get to a great result. It is our second time we work with them & they just nail it. Haven't seen so much of process security in creative industry.

Are there any areas for improvement?

Nope, it was very profesisonal

5.0
Overall Score Our 2nd project with them & will be happy to come for more
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Timeline was clear, feedback loops short (within a day)
  • 5.0 Cost
    Value / within estimates
    Great value for money
  • 5.0 Quality
    Service & deliverables
    The result is impressive
  • 5.0 NPS
    Willing to refer
    Without reservation, that's a great company

Animation for Cleaning Company

"Their ability to take a small sentence and illustrate it exactly how you’re picturing it is magical."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2019 - Jan. 2020
Project summary: 

Video Explainers provided animation services with the aim of making a webpage more engaging. They create animations based on illustrations, which are based on a provided script.

The Reviewer
 
1-10 Employees
 
New Hampshire Area
Manager, Cleaning Company
 
Verified
The Review
Feedback summary: 

Internal stakeholders have been thrilled with the illustrations overall. When they aren't, the vendor makes adjustments accordingly. Video Explainers is a deadline-oriented, communicative team. Their personable communication style has fostered an enjoyable partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a cleaning company. We do commercial and industrial cleaning for our local area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Video Explainers?

We were looking for a way to make our website more professional. We saw on Google Analytics that a lot of people were landing on the home page, but we weren’t getting as many conversions as we had hoped. We were looking for a way to grab the attention of the customers and engage with them in a quicker, simpler, more fun way. We did our website in-house, but we didn’t have time to dive into doing video animation ourselves.

SOLUTION

What was the scope of their involvement?

In the beginning, they gave me a walkthrough of the whole process. We opted to do our own script because we knew it was very specific to our customers, and we didn’t want to leave that to chance. 

Due to the price (structured per-60 seconds), we decided to shorten our script from three minutes to about two minutes long. Then, we sent them the script to see what they thought. They quickly edited a lot of the grammar and punctuation errors. It probably saved about 10 seconds in the whole video, which is substantial.

After the script process, we went into the draft illustration phase. At this point, they took each part of the script and made it into a general storyboard and drafted illustrations. Even though the illustrations were stick figure draft style, they definitely had the cognitive ability to convey what we were trying to say and the picture in our heads. We approved that process, and then they flushed out those drawings a little bit. 

We chose to have the product illustrated after our company mascot (since we’d already had a lot of Q&A sessions and feedback about it). They came back with a theme illustration for the entire video based upon that.  After that, they flushed it out and drew the whole storyboard portion, which was excellent. We approved that and went onto the voiceover and auditioned a few cast members.

They provided the first draft of the final cut in January 2020. There are just a few adjustments to be made, and it will be done soon. We plan on doing about 20 videos with them.

What is the team composition?

We’re working with the project manager and customer support specialist. There were two individuals we tried for the voiceover.

How did you come to work with Video Explainers?

We vetted quite a few companies to get quotes, timelines, and to see who might be the most responsive. Video Explainers quickly fell in the top of that bracket by price point, communication, response rate, and their willingness to go through things. They seemed to know their field very well.

How much have you invested with them?

We’ve invested less than $10,000.

What is the status of this engagement?

We started working together in November 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In every phase of the process before approving it, we’ve had our whole team take a look at it. Everybody has been completely thrilled. 

However, we haven’t seen any website conversions because the project isn’t completely done yet. We haven’t had the opportunity to post it on the website or used it for marketing. I’m very confident in it though.

How did Video Explainers perform from a project management standpoint?

They meet deadlines and communication is good. Usually, we go through Q&A sessions, assess everything, and get everybody’s feedback. That process has been pretty pleasant. Everybody has had smiles on their faces and there’s laughter in the room. 

What did you find most impressive about them?

Their illustrations are top-notch. They have exceeded our expectations. Their ability to take a small sentence and illustrate it exactly how you’re picturing it is magical. The rest of the staff was really surprised that they didn’t have to give so many revisions and edits. We’re so happy to not have to go back and forth.

Are there any areas they could improve?

We thought some of the sketch illustrations were drafts, but it was exactly what was in the final illustration. While it turned out to be great, we didn’t know about it. In the future, now we know to give feedback during that process so the final illustration comes out a bit better. This is nothing negative about them; we just weren’t prepared for it.

The second thing was the animation process. The animation was a bit underwhelming. When they provided us the theme of the animation, it didn’t move very much. When we had a scene with two individuals meeting, they pretty much stood in that position. 

We assumed that they’d wave hands, shake hands, fold their arms. Instead, it was just wiggling things, making the eyes blink, and the mouth kind of move. It wasn’t much in terms of dynamic movement, which fell short of our expectations. This is the reason the project has been taking a little bit longer because we are going back and asking for those illustration revisions.

4.5
Overall Score It’s been a good experience.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Explainer Animations for Coaching & Refereeing Certification

"I was most impressed by the quality of the animations! They are great!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2019 - Ongoing
Project summary: 

Video Explainers produced animated coaching and refereeing certification videos. Using provided scripts, the team came up with storyboards for each video before creating multilingual versions.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
Executive Assistant, Sports League Solution
 
Verified
The Review
Feedback summary: 

The completed videos are in the business's sports league management app. While there was some minor miscommunication in the beginning, Video Explainers worked out the ambiguities.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an Executive Assistant at a technology startup that has developed an application that is a state-of-the-art mobile and online platform that enables the self-management and organization of sports leagues. Our Enterprise League Platform is the first of its kind, end – to – end solution that handles all aspects of league organization and administration.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

Within our application, we offer Coaching and Refereeing certification videos. We decided that we would like this content to be animated which is why we hired Video Explainers.

What were your goals for this project?

Our goal was to create a series of animated videos, in multiple languages, that could be used as educational content for users of the application.

SOLUTION

How did you select this vendor?

I found Video Explainers through UpWork.com.

Describe the video(s) and the process in detail.

The process was overall very smooth. Video Explainers took a look at our scripts and came up with storyboards for each video. Although we experienced some difficulties and miscommunication at the beginning, this was solved by more communication.

What was your vendors' project management or feedback process?

The project management was overall good. I wish we had more communication, maybe a weekly phone call, but it was good.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The videos were completed and are now in our application!

How effective was the workflow between your team and theirs?

As mentioned earlier, the workflow was generally good. I believe we both experienced difficulty at the beginning, but we were able to work around this.

What did you find most impressive about this company?

I was most impressed by the quality of the animations! They are great!

Are there any areas for improvement?

Communication

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Peace Advocacy Group

"...Video Explainers is always willing to revise, no matter how many revisions it takes."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2016 - Ongoing
Project summary: 

Video Explainers is a peace advocacy group's agency of record for making 5-minute explainer videos. Using an existing script, they create storyboards, receive feedback, and animate the videos with voiceover.

The Reviewer
 
1-10 Employees
 
United States
Helena Grönberg
Program Director, ICAN
 
Verified
The Review
Feedback summary: 

The animations are used by key stakeholders of the client to get across messages. Video Explainers delivers high-quality, clear animation work. They're always open to multiple revisions, extremely responsive to questions and concerns, and patient with complex feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Program Director at the International Civil Society Action Network (ICAN). ICAN strengthens women’s institutions and activism for rights, peace and security in their countries, while amplifying their presence and gendered perspectives in regional and global policy arenas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

We have used Video Explainers for a number of years to create 5 minute animations (explainers) on how to address gender in peace processes.

What were your goals for this project?

to make complex thematic issues more easily accessible to a wide audience.

SOLUTION

How did you select this vendor?

We contacted a number of companies, had discussions with them and evaluated sample work.

Describe the video(s) and the process in detail.

I was not the one who originally contracted VE but since I have been in touch with them the process is as follows: - we develop a script and suggestions for images - VE develops a storyboard - we have multiple back and fort on this - ones storyboard is finalized, VE develops illustrations - we approve voice over - and eventually full animation is developed

What was your vendors' project management or feedback process?

Our animations are very specific and need to be understandable and appropriate in a variety of contexts so the feedback process is cumbersome and we for through many phases. But Video Explainers is always willing to revise, no matter how many revisions it takes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We continue to translate the animations into multiple languages and they are used widely among policy makers, high-level diplomats and civil society.

How effective was the workflow between your team and theirs?

The communication is always extremely fast and easy and the turnover time is good too. I really appreciate that. VE is understanding our needs better with every video.

What did you find most impressive about this company?

The flexibility and patience, and willingness to revise so many times.

Are there any areas for improvement?

At times we do have to give the same feedback over and over and I wish this was not the case. But overall it is amazing.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    The cost is great but sometimes inconsistent
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Catheter Manufacturer

"The project was very successful."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sept. 2019
Project summary: 

Video Explainers created an explainer video for a catheter manufacturing company. Their team reviewed the script and fully edited/produced the video. 

The Reviewer
 
1-10 Employees
 
Charleston, South Carolina
Cephus E. Simmons, Sr.
Founder and CEO, SealCath, LLC
 
Verified
The Review
Feedback summary: 

Video Explainers successfully created the project. The workflow was highly efficient. They were very impressive and the feedback for the review was incredible. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My name is Cephus E. Simmons, Sr. and I am the Founder and CEO of SealCath, LLC founded in 2013 and headquartered in Charleston, SC. We are a startup manufacturing company that just complete the manufacturing of my first medical device invention, the Cephus Catheter. The Cephus Catheter is the first double balloon catheter designed for colorectal use.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

We were looking to create our first video to introduce my invention and the product of a startup manufacturing company. Video Explainers was recommended to me by a colleague.

What were your goals for this project?

We wanted to increase awareness of the product and help everyone understand the importance of it in improving healthcare. The end results were instrumental in its delivery. The feedback I received was exactly the results we were looking for.

SOLUTION

How did you select this vendor?

Video Explainers was recommended to me by one of my colleagues.

Describe the scope of their work in detail.

The product went well. With every step, would receive an email identifying what that would do and how long it would take. It first started with a review of my script. Then, the initial video review. This was very helpful in identifying flaws in my script. I then made revisions and returned the edited script. These steps occurred until the project was completed.

What was the team composition?

I communicated with Jack for the entire project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was very successful. The feedback I received from the reviewers were positive.

How effective was the workflow between your team and theirs?

The workflow was efficient.

What did you find most impressive about this company?

The most impressive about Video Explainers is how hard they work to ensure that the video was exactly what I wanted. They went beyond to ensure my happiness.

Are there any areas for improvement?

There was not area that needed improvement for this project.

5.0
Overall Score Excellent!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were precise with their scheduling.
  • 5.0 Cost
    Value / within estimates
    Video Explainers was very cost effective.
  • 5.0 Quality
    Service & deliverables
    Excellent video quality
  • 5.0 NPS
    Willing to refer
    I highly recommend Video Explainers.

Explainer Video for Veterinary Staffing Company

"The final product was exceptional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2019
Project summary: 

Video Explainers helped draft, film, and produce a video explaining the role of a veterinary staffing company to their client's target audience.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
CEO, Veterinary Relief Company
 
Verified
The Review
Feedback summary: 

The video has been successful, boosting the web traffic and engagements for the client. The Video Explainers team worked quickly and communicated effectively, making the project enjoyable for everyone involved.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

We created a video to define our company to consumers.

What were your goals for this project?

We hoped to help our clients understand who we are and how we operate. We published the video on our website and social media sites.

SOLUTION

How did you select this vendor?

We found them on google.

Describe the video(s) and the process in detail.

There was a thorough questionnaire that we filled out. Jack was our point of contact, who helped clarify any questions they had.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We haven't been thorough with tracking, but there was an increase in traffic from our social media to our website

How effective was the workflow between your team and theirs?

They are very thorough and quick to respond.

What did you find most impressive about this company?

The final product was exceptional.

Are there any areas for improvement?

They charge a premium for their product, but they are a premium company... so I was willing to pay more for this level of quality.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They are priced above what we found to be the average... but you get what you pay for!
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Animated Presentation for Communication Agency

"We had the right timelines and they delivered fast turnaround."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2020
Project summary: 

Video Explainers provided video production for a communication agency based in Hong Kong. The team created an animated PowerPoint to be delivered to their clients.

The Reviewer
 
1-10 Employees
 
Hong Kong
Director & Owner, Communications Agency
 
Verified
The Review
Feedback summary: 

Video Explainers was able to deliver a great animated PowerPoint in a timely manner. The client noted their satisfaction with the output. The team was able to foster a smooth collaboration for the project despite a rocky start.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner/Director of communications agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

We were contracted by our client and worked with video explainers to deliver to our client.

What were your goals for this project?

Client satisfaction, quality, and delivery within timelines

SOLUTION

How did you select Video Explainers?

Previous working experience

Describe the video(s) and the process in detail.

Production of a short and medium duration animated PowerPoint. Process was not smooth in the beginning but ironed out eventually.

What was your vendors' project management or feedback process?

They are very responsive and fast if required.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Delivered to client satisfaction and with quality needed within timelines

How effective was the workflow between your team and theirs?

Not effective in the beginning- likely due to too much creativity at their side. Eventually they let us handle the creative process and the delivery was much more smooth from there onwards.

What did you find most impressive about this company?

We had the right timelines and they delivered fast turnaround

Are there any areas for improvement?

The storyboard could have more eye for detail - one issue was that we could not sent the first storyboard to our client as the quality was not up to our standards

4.5
Overall Score They work hard and deliver when you are clear what you want
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Mostly responsive and within timelines
  • 4.5 Cost
    Value / within estimates
    Quality for price is favourable
  • 4.0 Quality
    Service & deliverables
    Eventually the quality was great
  • 4.0 NPS
    Willing to refer
    Overall they deserve the jobs

Animated Video Prod for IT Services Company

"Nothing impressed us in a positive way about this company."

Quality: 
0.5
Schedule: 
0.5
Cost: 
3.0
Willing to refer: 
0.5
The Project
 
Less than $10,000
 
September 2020
Project summary: 

Video Explainers was engaged to create a 60-second animated video for an IT company. The team's goal was to deliver an electrifying and one-of-a-kind production for the client's conference attendees.

The Reviewer
 
11-50 Employees
 
Washington, DC
Marketing & Events Director, IT Services Company
 
Verified
The Review
Feedback summary: 

Video Explainers provided an unsatisfactory service to the client. Their deliverable has poor quality and was not shared by the company. The client believes they should improve their communication skills, project management ability, and creative direction.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The company is a startup, and I am a team lead there.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

A 60-second animated video

What were your goals for this project?

The goal was to have a unique, energizing video that would not fall flat as conference attendees watched on their screens at home.

SOLUTION

How did you select Video Explainers?

Referral

Describe the scope of their work in detail.

They looked at our project overview and script, sent song options, sent a sample storyboard, designed the full video.

What was the team composition?

We communicated directly with seemingly the own Dave and project manager Jack. Unclear who else was involved/how many designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a failure. Video Explainers delivered a sub-par finished product, and the video will not be used/shared because the quality is so unacceptable.

How effective was the workflow between your team and theirs?

Abysmal

What did you find most impressive about this company?

Nothing impressed us in a positive way about this company.

Are there any areas for improvement?

Yes: communication, project management, creative direction, customer service, work phone numbers, etc.

0.5
Overall Score I have never worked with an agency so wholly incompetent.
  • 0.5 Scheduling
    ON TIME / DEADLINES
    Unprofessional
  • 3.0 Cost
    Value / within estimates
    We almost got what we paid for.
  • 0.5 Quality
    Service & deliverables
    I would give a zero or negative score if that were available.
  • 0.5 NPS
    Willing to refer
    Never

Explainer Video for AI-driven Healthcare Company

"Their value for my money was great."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2020
Project summary: 

Video Explainers edited an existing explainer video for an AI-driven healthcare company to streamline its content. They also edited the company's logo and made small adjustments to the film.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Sebastiaan de Vries
Founder, Healthcare Company
 
Verified
The Review
Feedback summary: 

The client can't provide any success metrics at this stage of the project, but it's clear that Video Explainers provided their services at a very competitive cost. The client can't think of any areas of improvement, which is a testament to their success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Founder at a healthcare company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

Explainer video

What were your goals for this project?

Get a video to explain what the product does

SOLUTION

How did you select this vendor?

Found it via google

Describe the project in detail.

Edit an existing video to include new copy, edit the logo and make some other small adjustments

What was the team composition?

me and the videoexplainer team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

not yet

What did you find most impressive about this company?

Their value for my money was great.

Are there any areas for improvement?

none

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Media Agency

"We were impressed by the quality of the video."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Feb. - Mar. 2020
Project summary: 

Video Explainers produced a video for a media agency. The team created the 2D animation video for marketing purposes. 

The Reviewer
 
11-50 Employees
 
Egypt
Marketing Director, Ebtkar
 
Not verified
The Review
Feedback summary: 

The video met the expectations of the internal team. Video Explainers collaborates effectively with the client to ensure a smooth workflow. The team is creative and talented, producing quality results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Media agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Video Explainers?

Animation videos

What were your goals for this project?

Marketting

SOLUTION

How did you select this vendor?

Previous experience

Describe the scope of their work in detail.

2D animation

What was the team composition?

Good

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes it was impressive

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive about this company?

We were impressed by the quality of the video.

Are there any areas for improvement?

cost

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer