Create | Design | Code

Vibrant Info provides professional IT services consisting of custom software development, website design and maintenance, search engine optimization and other forms of online marketing and advertising for businesses in every niche. Our main focus is to provide building long-term strategic partnerships with our clients by not only providing initial services but also by maintaining them over time.

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2011
Show all +
Bangalore, India
headquarters
  • Vibrant Info
    3rd Sector, HSR Layout
    Bangalore, KA 560103
    India
other locations
  • Vibrant Info
    CG Road , Navrangpura
    Ahmedabad, GJ 380009
    India

Portfolio

Key clients: 

Start up Company looking for the turn key solutions for there business, 

Company looking as an extensed arms for there development work. 

UI/UX company who need there design converted to Web / APP we make sure to give 100% converstion from design to Browser or APP. 

Back office management for company who want to get the work done. 

Reviews

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Multiple Web Dev for Online Retail Organization

“Everything they have built for us works and does what it is supposed to do.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2013 - Ongoing
Project summary: 

Vibrant Info works on multiple website developments for an online retail organization, focusing on custom programming, backend coding, and maintenance support for the ASP.NET, PHP, and HTML sites.

The Reviewer
 
11-50 Employees
 
Largo, Florida
Sam Terzi
CEO, Braman Group
 
Verified
The Review
Feedback summary: 

The sites function correctly and they handled the complex web development well, ensuring that they can talk to each other and carry relevant information between platforms. After initially experiencing a communication gap, the project management is now good, with regular, clear communication.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Braman Group. We are an online retail organization, where we have online retail stores. We sell gift cards and promotional products to business that hand them out to customers and their prospects. They redeem them on our eOutlet store websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vibrant Info?

We needed some web development for our organization.

SOLUTION

What was the scope of their involvement?

They take care of our custom programming, coding, and help with maintenance. We are constantly updating, upgrading, and coming up with new items and features to the stores for our special programs. The sites are ASP.NET, and there is a lot of PHP and HTML involved.

We are now making a website which gathers information and identifies a special code that the customer enters. This displays a certain number of gifts that customer can choose from, based on that code. Anything entered into that site is transferred over to another site which is the business client dashboard. The business client who is using the program will actually be able to issue a digital gift to the customer when they attend an event or promotion.

We built nine stores that all talk to each other. When a customer registers in one store, their information is transferred to eight other stores. When edits or changes are made to their personal information, it carries across the nine stores. This was a custom feature, as every store we have is an individual and independently run, although built on the same software platform. We also have B2B websites, as well as B2C websites, and different programs for winning prizes, and we built all those together. It is complex to make the websites talk to the others and do all the programming involved.

What is the team dynamic?

I work with one person that is dedicated to our company full-time. Sometimes, they will bring in another one or two developers that they consult with. My employees here work with them and tell them what we want to happen.

How did you come to work with Vibrant Info?

We started out with a little test project, which went well. It was quick and was very cost effective. After that, I started giving them more and more projects, and we have since worked out a full-time arrangement.

How much have you invested in them?

We have them on a full-time salary at $500 a week.

What is the status of this engagement?

We have been working together for four or five years now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our business has been a tremendous success, and everything we are doing has been successful. Everything they have built for us works and does what it is supposed to do.

No other sites identify codes to specific gifts or do a lot of things we do with the customer on the backend; identifying with the client, know where they are coming from, tracking their gift card codes, and spreading it out across multiple stores. 

How did Vibrant Info perform from a project management standpoint?

They have been pretty good. Initially, there was a little bit of a communication gap, but it wasn’t too significant. When I am trying to express what we want to do and why, it is better off to leave out the explanation, and instead just tell them what we want. That was the biggest problem we had in the beginning, but they figured all of this out as we went along. It is now great and has been working out really well with them.

Communication has been good. We chat with them on Skype and can work with them while they are working. They have actually changed their hours to be able to work with us during our working hours to allow for constant review and changes live.

What did you find most impressive about them?

They program what you want them to. They put in a lot more than eight hours a day; actually over ten hours a day, every day, which goes beyond the norm. They give us a lot of hours, and it’s not because they are slow, it’s because there is a lot of work we are doing. I can send them some information, and because they are over nine hours ahead of us, by the time I wake up in the morning, they have already started the project.

Are there any areas they could improve?

No, I have been tremendously satisfied with their work.

Do you have any advice for potential clients of theirs?

Be specific about your needs, try to keep a lot of fluff out of it, and be direct in telling them exactly what you want the site to do.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Web Dev for IT Services Company

"They’re really ethically sound when it comes to meeting the needs of my clients."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2005 - Ongoing
Project summary: 

Vibrant Info provides a variety of development services to a software design company. They assist with database design, data migration, implementation, and server management. 

The Reviewer
 
1-10 Employees
 
Detroit, Michigan
CTO, Stoneface Media Inc.
 
Verified
The Review
Feedback summary: 

Clients have been satisfied with the solutions and services provided by Vibrant Info. The team's impressive technical skill, reliable communication, and round-the-clock availability add value to the relationship. They are honest about their capabilities and willing to tackle difficult problems.

BACKGROUND

Introduce your business and what you do there.

We are a software development company that does mobile and web apps, websites, design, and technical support and coordination with our customers. We have in-house developers; however, we also reach out to some offshore companies for some projects. Some of these are full projects, while others are more maintenance type projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vibrant Info?

We were a bit overloaded at one point, so we reached out to them for some help. Things worked out and have continued to work out for a while, and we still work together actually from time to time. We have maintenance contracts in place with them. We’ve seen them scale from 4 developers to about 30 or so now, roughly speaking, so we’ve grown together. We send them quite a bit of business from our side to help that growth.

SOLUTION

What was the scope of their involvement?

During our client's project, we helped migrate their platform. They had been using Access forms to manage a lot of their products and inventory in-house, which can be a nightmare for an organization that large. We moved everything over to a Sequel server, with a web interface where macro tools and things like that were converted to stored procedures, creating Sequel jobs on the backend.

Everything was optimized and scaled to support multi-user access, also giving them inventory management of both the product descriptions and ingredients. It was a massive data set that we had to go through. Vibrant Info helped us a lot with that data, actually. They helped us with database design, implementation, and migration, including the data exports and imports from Access into Sequel.

The front end was created through WordPress and PHP. With the backend, we resorted to using a Sequel server because it was more compatible with Access. For the sake of time, they were rushing us to get this done quickly, so that was another factor in deciding to go with Sequel server. This was a good call in the long run anyway, because we ended up migrating everything over.

What is the team dynamic?

I worked with about five developers. At one point, there was one PM and a business analyst. They integrated pretty well with my team.

How did you come to work with Vibrant Info?

I first started doing some work with Rohit, who is the owner of the company. He and I worked directly together at one point on a project a long time ago. He helped me a little bit with some of that work, and I think he grew from that one-person shop to the company he has now. I originally reached out to him through Guru.com as kind of an informed, educated guess. I was looking for specific skill at that point, and he had it. This was about 12 years ago and I’ve been working with him since then.

How much have you invested with them?

A lot of our projects were hourly based. We were paying $20 to $30 an hour, depending on the size and requirements of the work. Last year, we spent about $60,000 and have spent about that amount each year we have worked with them.

What is the status of this engagement?

I started working with him about 12 years ago, around 2005. We are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don't really have user feedback that because we were interfacing our client and we weren’t necessarily in direct contact with Vibrant Info. There were definitely some challenges with some projects, but overall our experiences have been very positive. Even with any problems that have come up, they’ve always stepped up and worked around the clock to make sure things get done and that we meet our deadlines. They’re really ethically sound when it comes to meeting the needs of my clients.

How did Vibrant Info perform from a project management standpoint?

Their spoken English was a bit broken or tough to understand sometimes, but we did a lot of our communication via Skype and Slack. It was much easier to communicate once we started using those tools. Despite any communication challenges, they had a good grasp of what needed to be done once it was in writing.

They are based in India, but there were no time barriers for us—it actually worked to our advantage. We had our in-house developers doing stuff during the day, so we coordinated things such that we worked during the day, and they would take over at night. In our case, it was a convenience feature. We were in communication nearly every day.

What did you find most impressive about them?

Their team is technically sound. They can definitely deliver on what they say they can, and if they can't, they're not afraid to tell you if they don’t know how to do it. I appreciate that because you don't want to throw something at them and then figure out on your own that they couldn’t understand it or don't have the skills to do it. If something is beyond their capacity, they’re honest about saying no.

Are there any areas they could improve?

The quality of communication could sometimes be improved on. Like I said, once one we got on Skype or Slack, things got better. But I think there's always room for improvement there.

Do you have any advice for potential clients of Vibrant Info?

If you’re okay with timezone differences, you’re in good shape. It actually worked out well with us. If you can handle that, then by all means, Vibrant Info is the company for you. They know their stuff and they stick around during off-peak hours—they’re accommodating in that way. The timezone differences are the biggest challenge for businesses in this sector.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We were definitely demanding of them.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Baby Product Company

"The most important thing is that you can trust them and that they will deliver."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2015 - Ongoing
Project summary: 

Vibrant Info provided WordPress design and development during a manufacturer's rebranding. Their work included back-end development, implementation, digital media design, e-commerce integration, video services, content development, and social media reach. 

The Reviewer
 
51-200 Employees
 
San Jose, California
CTO, Baby Product Company
 
Verified
The Review
Feedback summary: 

Vibrant Info earned recognition for their simplified project mangement, accessible communication style, and timely, technically excellent deliveries. Their willingness to adapt their approach and learn new technologies also made them a valuable long-term resource.

BACKGROUND

Introduce your business and what you do there.

We do the design, development, and manufacturing of baby products. We’ve been in business for 30 years. I’m the head of marketing and technology which includes conventional, digital, e-commerce, etc. and also IT strategy for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vibrant Info?

We have an open price point brand—mid-market and life luxury. We worked on those websites to provide the personas to consumers. They were all part of the same organization and banner, but they projected different feels to the consumer.

SOLUTION

What was the scope of their involvement?

They did some design and development work for our website. We did a rebranding process and then we redesigned the website based on that strategy. They helped design and develop multiple websites for us after that, including backend and maintenance. In the rebranding process, they consulted on the implementation side. There was a lot of media work. They have diverse skills from development, maintenance and the creative side, including some videos, artwork, etc. We use mostly WordPress and all different plugins including MySQL. The backend is WooCommerce and we use many plugins within that ecosystem.

How did you come to work with Vibrant Info?

I’ve known them for 10 years. I worked with them in my previous three jobs. I carried forward that relationship and capability to my current organization. They have come a long way since I first came to know them. They have a much larger team now. They have developed more skills than what they used to have. When I started with them, they were a pure maintenance house. Then they grew to a decent development house. Recently, they’ve also developed skills in video and media. We’re getting a lot more than what we were getting before. Otherwise, I would need multiple people working for me.

How much have you invested with them?

My yearly cost is $200,000-$250,000.

What is the status of this engagement?

I started working with them, at this company, two years ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most important thing is that you can trust them and that they will deliver. That’s not easy to come by. A lot of times you get commitments, but people don’t follow through because of communication or other reasons. Vibrant Info is good with that. When I give them something, I know it will show up. That gives me a great deal of confidence in them. If there is a challenge, they communicate to me early on. Their flexibility and quality of work are important. They are also cost-effective. I don’t need to expand my team here.

How did Vibrant Info perform from a project management standpoint?

They have excellent project management skills. We have one contact that makes communication a lot easier. We have Excel documents that we share on a daily basis. I can see what’s done and what’s pending. On a weekly basis, we get a priority list. Every week I can approve that list. We have at least two calls every week. I visit India once a year to spend time with the team. That has helped how the team has evolved.

Their team comes in late and are there until 2:00 p.m. my time. It’s really worked for me because we can chat and I can give quick feedback. We use Skype, email, and WhatsApp to communicate.

What did you find most impressive about them?

Their adaptability to change. Recently, I’ve seen them do a lot of mobile development work too. That’s a testament to how they’ve been good in redefining themselves, which is not easy.

Are there any areas they could improve?

I always say nobody’s perfect. If they continue to realize that and improve their excellence, then it’s a good path. If they come to a place where they feel they’re experts, then we have a problem.

Do you have any advice for potential clients?

You can have a vendor/client relationship but I tend to look at them as a partner. I think you can get a lot more out of it and have a long-term view versus a project view. A lot of people make that mistake. Define your expectations and craft new ones according to the success.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended them to a few of my contacts.