User Experience Solutions

Vertex Ray is a company dedicated to develop and design User Experience projects. Under the mantra "Creating Experience"​, we develope innovative designs with advanced technology, easy to integrate, flexible and with great advantages and possibilities. 

We are passionate technologists with more than 10 years of experience in complex web and mobile projects for different type of industries. This makes us the ideal team for your development project.

 

+ 300.000 Hs Frontend Development
+ 1M Users Interact with our developed interfaces
+ 25 UX Specialists working in four countries

What we do:

We develop our products based on the best usability practices and on Microsoft’s leading technologies.

Vertex Ray was founded in 2007, since then, we have had more than 10 years’ experience on UX with the Microsoft platform, attaining the following competency: Microsoft Silver Web Development.

Quality is present every time we commit to new projects and it motivates our continued improvement of their development, using cutting-edge technologies that show excellent results for our customers on quality control checks.

Our Services: 

•    UX Consulting and Development (User experience)
•    Azure Consulting (Cloud computing)
•    Mobile Development
•    Web Development
•    Outsourcing

How we do it:

UX design is the process of solving a problem for the user, helping them achieve their goals with ease and, thus, provide them with a pleasant experience. 

We have 6 steps process

1 . Investigate
2. Ideate
3. Prototype
4. Evaluate
5. Produce
6. Testing

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2007
Show all +
Montevideo, Uruguay
headquarters

Portfolio

EQUIVIDA - CAPA CANALES

We developed a platform qualified to handle the sales and self-management of life insurance products of the different Equivida channels.

 

Each user signs on to a single website, where their profile gives them different roles which enable them to access all operations available to them.

 

This way, each channel can manage their organization, sales team and budgets to sell the Equivida products, from their call center or offices, in a swift and efficient manner, allowing them to track their sales through targets reached, collections or commissions given.

CEDIIAP - MANAGEMENT SOLUTION

A platform was developed 100% in the cloud, where the different profiles of the educational center can have access via web or mobile.

Roles such as teachers, students and administrative staff have immediate access to information regardless of their location. It is not necessary to install any kind of hardware or software, users can start working very quickly.

Cloud computing infrastructures provide greater adaptability, complete disaster recovery and minimization of downtime.

The developed solution adds value to the information by integrating it, validating it, synthesizing it and making it available at the right time to be analyzed by the decision makers.It is a complete and integrated web management platform that covers the needs of an educational center in terms of planning, management, academic, commercial and administrative control, improving efficiency by reducing operating costs and providing a better service to its students.

 

Reviews

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Web UX Design for Engineering Company

“They have a reputation among UX development companies.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2018 - Ongoing
Project summary: 

Vertex Ray is developing the frontend of a bespoke transit auditing app using .NET Framework 4.5, HTML5, and JavaScript.

The Reviewer
 
200-500 Employees
 
Uruguay
Innovation Manager, Engineering Firm
 
Verified
The Review
Feedback summary: 

The project is still ongoing, but Vertex Ray’s top-notch output and timeliness inspire confidence. They collaborate seamlessly with internal staff.

BACKGROUND

Introduce your business and what you do there.

I am part of the innovation and development department of a company that provides specialized construction services. Our clients are mostly in the transportation industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

We needed help with frontend development for our transit auditing app.

SOLUTION

What was the scope of their involvement?

They use .NET Framework 4.5, HTML5, JavaScript, and Scrum.

What is the team composition?

I’m in touch with the project manager. I am not sure how big the team is.

How did you come to work with Vertex Ray?

They have a reputation among UX development companies.

How much have you invested in them?

We’ve spent $5,000–$10,000 on their services.

What is the status of this engagement?

We started working with them in February 2018, and the collaboration is ongoing. The first phase of the project has already been finished while another part is about to be developed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The development is excellent. We don’t have any metrics yet, but the product has been well-accepted so far. The usability of the app is great.

How did Vertex Ray perform from a project management standpoint?

They always meet the established deadlines; we have never had any issue on that front.

What did you find most impressive about them?

So far, the interaction with them has been great.

Are there any areas they could improve?

Everything has been good.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Consulting for Meat Promotion Institute

"Vertex Ray went beyond what we had asked for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Vertex Ray performs assessments on UX/UI. Their team tests their systems and creates detailed reports with feedback. The consulting services are part of an ongoing engagement.

The Reviewer
 
100-200 Employees
 
Montevideo, Uruguay
Technology Manager, Meat Promotion Institute
 
Verified
The Review
Feedback summary: 

Their team provides appreciated input and information to better the client’s systems. Vertex Ray goes above and beyond, producing quality results for their customers. Their proactiveness complemented their professional management style.

BACKGROUND

Introduce your business and what you do there.

I’m a technology manager at a national meat promotion institute. We are in charge of the production, trading, and promotion of meat in this country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

We needed Vertex Ray for consulting services concerning UX/UI in our development products.

SOLUTION

What was the scope of their involvement?

Vertex Ray tests the usability of all of our developments and then creates a report with suggestions for improvements.

What is the team composition?

We worked with a small team of two.

How did you come to work with Vertex Ray?

We had worked together in the past and knew their team had plenty of experience in UX and usability.

How much have you invested with them?

We’ve invested around $10,000.

What is the status of this engagement?

We started working with them in March 2018, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Vertex Ray’s work has been extremely informative. Their team has given us valuable information on how our users interact with our systems. They also spotted issues that we never found on the system’s operation.

How did Vertex Ray perform from a project management standpoint?

Vertex Ray’s team has been great at project management. Our teams communicated through email and their curated reports.

What did you find most impressive about them?

Vertex Ray went beyond what we had asked for. Through their full analysis, their team gave us more information than we expected.

Are there any areas they could improve?

No, nothing at this time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Location Solutions Company

“They produced exactly what our client needed without sacrificing any ideas.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2017
Project summary: 

Vertex Ray designed all the screens and the UX/UI of a mobile app that is built for both iOS and Android. Using a prototyping tool, they created mockups of the animations, interactions, and layouts.

The Reviewer
 
100 - 200 Employees
 
Buenos, Aires
Regional Project Manager, Solutions Provider
 
Verified
The Review
Feedback summary: 

Vertex Ray delivered a clean, flawless prototype that satisfied the demands of an extensively large client with a presence in 17 countries. They handled complex nuances specific to a company of that size. The team offered excellent communication and project management.

 

BACKGROUND

Introduce your business and what you do there.

When our location-based solutions development agency worked with Vertex Ray, I was a product manager.
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

Our sizeable international client requested a custom development. We hired Vertex Ray to help us design all the screens for the mobile app. They worked on all the user interface and user experience designs.

SOLUTION

What was the scope of their involvement?

Vertex Ray helped us design the UX/UI for our client’s custom mobile app development project. We created versions for both iOS and Android. They used an assortment of mockups, PDFs, and a special app to create dynamic designs. Using a website-based tool, they published the app’s screens to show us how it would look after we finished coding. The prototype included all the interactions and animations. Vertex Ray sent us the final designs on Adobe Illustrator in the form of .png, and .jpg files.

What is the team composition?

I was directly in touch with a project manager, a resource from the commercial area, and a team of three designers and developers. From my understanding, Vertex Ray has a bigger team internally.
 
How did you come to work with Vertex Ray?

We defined benchmarks for the company we wanted to work with before starting our search. Then, we considered several vendors in South America for this project. After interviewing different options, we felt that Vertex Ray understood our project the best.

How much have you invested in them?

We spent between $25,000–$35,000.
 
What is the status of this engagement?

We worked together from January–June 2017. The project lasted for about six months.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In general, our collaboration was excellent. We are a relatively small company. But with a presence in 17 countries, our client is huge, so this project involved unique complexities. Vertex Ray was always open to adapting our their style. They produced exactly what our client needed without sacrificing any ideas. Vertex Ray delivered neat, fantastic quality work. Ultimately, the client was very satisfied.

How did Vertex Ray perform from a project management standpoint?

The team used Trello to provide daily updates, so I always knew what they were working on. At the beginning of the project, we held follow-up meetings twice a week. Later on, we scaled back to having discussions once a week. Our communication was very fluid. We never had any issues with project management.
 
What did you find most impressive about them?

Vertex Ray excels at consulting. They always took the time to analyze the ideas we provided. The insight and ideas the team contributed helped us substantially.

Are there any areas they could improve?

I can’t think of anything to say. Our collaboration was great.
 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Visualization & Dashboard Dev for Major Tech Company

“Their capacity to adapt to the client's complicated demands was remarkable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2009 - 2010
Project summary: 

Using Silverlight, HTML5, SAP, and other systems, Vertex Ray integrated multiple systems to develop management dashboards and interactive visualizations. They custom-developed complex solutions.

The Reviewer
 
200-500 Employees
 
Montevideo, Uruguay
New Technologies Manager
 
Verified
The Review
Feedback summary: 

Hired for their strong UX and technical expertise, Vertex Ray mastered the delivery of the desired technologies, resulting in a new business line. They consistently met deadlines with strong professionalism, dedication, and excellent project management.

BACKGROUND

Introduce your business and what you do there.

I was a principal architect and new technologies manager. I was assigned by the corporation to lead projects with big clients to take them from emerging technologies to big corporate accounts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

I hired them to work with a technical group on dashboards and interactive visualizations for management processes and operation indicators of the company. We wanted a dynamic, adaptable, and very fast solution that would impress and delight our clients.

SOLUTION

What was the scope of their involvement?

They used Silverlight, HTML5, SAP backends, and other integration systems. It was a very complex group. It was especially challenging because the technologies, service platforms, and the warehouse are all custom-made with basic technology and their developments were custom-made. We needed a partner on the visual side who could create something interactive and also understand the technological complexity of the service.

What is the team composition?

I interacted with three people.

How did you come to work with Vertex Ray?

They were recommended for their UX quality. I chose them from three options who had very visual references. We chose them for their skills with the technologies involved, their personnel, their previous work, and budget.

How much have you invested in them?

The first project was around $100,000 for the first phase.

What is the status of this engagement?

It was either 2009–2010 or 2010–2011.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client adopted the technology. We opened a new business line with the client and met expectations on everything.

How did Vertex Ray perform from a project management standpoint?

They were very professional. They really stood out because of their discipline with time and organization. They had weekly follow-ups. They were very strict and worked very well. They delivered great weekly reports and always met deadlines.

What did you find most impressive about them?

Their capacity to adapt to the client's complicated demands was remarkable. The companies sometimes have 20 demands and some demands were capricious, so they had to be adaptable. They were able to adapt very well without creating friction with the company.

Are there any areas they could improve?

As a small company, they sometimes needed more developers. However, they are working to improve this by creating networks with other companies to work together and cover bigger developments.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Design & Development for Software Consulting Firm

“Their main strength was their graphic user interface skills.”

Quality: 
n/a
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - 2014
Project summary: 

Vertex Ray employed Microsoft Silverlight in development of a SaaS product with an SQL database that enables professional firms to manage hours and expenses.

The Reviewer
 
1-10 Employees
 
Montevideo, Uruguay
Partner, Software Development Company
 
Verified
The Review
Feedback summary: 

The product was developed in a cost-friendly environment and met expectations regarding quality, but was not successful in obtaining a client due to commercial matters outside of Vertex Ray’s control. Their project management was professional and they met all deadlines.

BACKGROUND

Introduce your business and what you do there.

We’re a software development company that sells products. We have an RP of medium- to large-size companies in Latin America as well as an RP that is a specialized program for professionals (e.g., firms, lawyers, actuaries). I’m a partner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

We made an agreement for them to develop a product that manages hours and expenses for professional firms. It’s a small and cheap system in the form of a software-as-a-service (SaaS) with a friendly interface. It was a new business product and they were in charge of the technology.

SOLUTION

What was the scope of their involvement?

We used Microsoft Silverlight for the frontend and SQL for the database.

What is the team composition?

We worked with one project manager and one developer.

How did you come to work with Vertex Ray?

We came into contact with them during some meetings at the German Chamber because we were on the same committee. I noticed they had great technological capabilities regarding graphic interfaces, so they showed me some of their past projects. We were looking for a very good UX and we liked their work, so we decided to hire them.

How much have you invested in them?

The project’s price was around $80,000.

What is the status of this engagement?

We started working with them about five years ago. The project lasted for about a year and a half.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although the product itself was cheap, it was expensive to find a new client and we didn’t manage to sell it. This was a commercial matter and not relative to Vertex Ray’s work. The product had a good interface and met all of our expectations regarding quality.

How did Vertex Ray perform from a project management standpoint?

We used Trello. The project management was very professional and they met all the deadlines. It wasn’t a huge project that required additional management tools.

What did you find most impressive about them?

Their main strength was their graphic user interface skills. They’re very good in that area.

Are there any areas they could improve?

There are always things to improve. We had a couple performance problems we had to solve. We weren’t very clear during the beginning of the project about who was in charge of the database optimization, but this was also a misunderstanding on our side.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • N/A Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for Private University Institute

"Vertex Ray's performance has been excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Vertex Ray developed an information managemensystem that employed ASP.NET MVC, Web API, HTML5, and Microsoft Azure. It encompassed internal admin processes and student self-management. 

The Reviewer
 
100-200 Employees
 
Montevideo, Uruguay
Director, Private University Institute
 
Verified
The Review
Feedback summary: 

The system succeeded in improving both student self-management and internal work flow, meeting custom objectives and demands. Reciprocal collaboration, responsive communication, and efficiency characterize their project management.

BACKGROUND

Introduce your business and what you do there.

We are a private university that was authorized by the Ministry of Education & Culture over 15 years ago. A prominent figure in medicine in Uruguay and Latin America founded it. She is known for forming neuropediatric, psych pedagogy, psychomotricity and music therapy programs in Uruguay. I'm the director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

Our objective was creating a student management system for our institution. This required developing an information system.

SOLUTION

What was the scope of their involvement?

They developed a management system that allows students to access administrative procedures related to courses, registration, exams, account information, and access to other current information. It also encompasses internal administrative processes such as human resources, salary information, and professor information.

The technologies they used included ASP.NET MVC, Web API, HTML5, and Microsoft Azure.

What is the team dynamic?

There were 5 developers working on the project and they used Scrum methodology.

How did you come to work with Vertex?

We received a personal reference for them. We interviewed them and presented our objectives to them. Vertex Ray’s proposal suited our needs and aspirations best. They displayed adequate reciprocity and teamwork, along with sound advice.

How much have you invested in them?

The investment for the project has been in the range of $50,000–100,000.

What is the status of this engagement?

The project started and finished during the second half of 2014. At the moment, we are continuing to improve the system. We maintain communication with them and take any suggestions they have. We are currently working with Vertex Ray to create a new website for our institution.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their achievements mainly relate to student self-management, which has improved greatly. Their impact on administrative processes has also been significant. It allows a greater flow of information for the integral management of the institution. The same applies to human resources.

This has promoted advances in integrating new functionalities that in turn are improving the efficiency of administrative and teaching functions.

How did Vertex perform from a project management standpoint?

Vertex Ray’s performance has been excellent. Their responses are receptive, fast, and efficient, according to our needs.

What did you find most impressive about them?

Vertex Ray has shown strength in executing a personalized system for both academic and administrative processes. Each was customized to a particular set of demands.

 
5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web and App Dev for Human & Intellectual Capital Tech Startup

“Their added value is more than just for development.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

VertexRay developed a website and an application for a human and intellectual capital startup. The development used Bootstrap, Angular, and .NET technologies, while they worked in Agile and Scrum methodologies.

The Reviewer
 
1-10 Employees
 
Montevideo, Uruguay
Project Manager, mime.today
 
Verified
The Review
Feedback summary: 

The product has been well-received by the third party agency who reviewed it and provided good feedback, particularly on the user experience and design. The team worked excellently throughout the project, communicating effectively, organizing themselves well, and offering suggestions where relevant.

BACKGROUND

Introduce your business and what you do there.

We are a startup that focuses on user authentication topics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VertexRay?

We wanted to create a platform which centralizes different ways of user authentication with biometrics, passwords, and cards from different providers. Then the client chooses which one to use for their authentication in each site. This project had a deadline and parameters in terms of quality as it was for a government agency. We hired Vertex to help with the web and app development. I worked with them in the development and project control.

SOLUTION

What was the scope of their involvement? 

We used Bootstrap, Angular, and there were some limitations of technologies based in .NET. These were the elements we used and they performed well. 

What is the team dynamic?

We had 2 developers and a project manager who was my counterpart. 

How did you come to work with VertexRay?

We had references for them and we started with a small project that went well. They had some favorable skillsets. They were flexible and always willing to meet our methodologies and expectations. They were also meticulous and detailed with following up. Their technology skills were good and we felt confident in continuing working with them. They were good in communications and documentation. We have to inform the agency that funds us on the status of the development. They collaborate well for us to be able to do this. 

How much have you invested in them?

Since it’s a startup, the project cost around $50,000 

What is the status of this engagement?

We started working in the last quarter of 2016 and continue working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a subsidized project, we need to pass some filters. The state agency has to review everything. Once they reviewed the project, their comments were really good and they complimented it. The user experience and design aspect of the project was very good. 

When trying to capture the attention of investors, we show them the project, what we have developed and we always get good feedback. We like working with VertexRay because they provide this peace of mind. If we suggested things, they commented and contributed ideas on why things wouldn't work from a user experience perspective, for example. Their added value is more than just for development. 

I don’t have any particular metrics to share but their development solved several dialogues we had with the review team. There were no objections and they thought everything was well done. They’ve even asked who developed it, to be able to talk to them or to take them into consideration for future projects. 

How did VertexRay perform from a project management standpoint?

We used Agile and Scrum methodologies, with weekly meetings for project management. We set expectations and results for the next 15 days and we met eventually. 

We used several management tools and we even changed them if there were details missing that we wanted to consider. They were good at following up and were always on top of things. There were daily revisions of 15 minutes which allowed us to communicate easily. They are very organized and we are comfortable with how they work. During the project, there was a developer change and it didn’t impact anything. There were no problems related to this change. 

What did you find most impressive about them?

On top of the technical aspects, their communication, good disposition, and willingness to contribute their opinion on things that would or would not work. That was great. 

Are there any areas they could improve?

There were several things we could’ve done differently in the beginning, but this is a typical trial and error phase in a startup environment. I wouldn’t be able to say a specific area for improvement. 

5.0
Overall Score They contributed and became important partners of the company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met everything that we asked from them. Whenever there were delays, they added the extra time and worked during weekends if needed. 
  • 4.0 Cost
    Value / within estimates
    It’s good value.
  • 5.0 Quality
    Service & deliverables
    We would recommend them and we continue hiring them for other areas of our company. 
  • 5.0 NPS
    Willing to refer
    I have recommended them and even for projects in the US and other places. They work very well. 

Backend and Frontend Dev for IT Company

"They were fantastic in all user experience topics."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May. 2016 - Ongoing
Project summary: 

Vertex Ray worked on the evolution of product for an end client. They focused on backend, frontend and user experience aspects using technologies such as .Net, c-Sharp, HTML5, Angular, Bootstrap. 

The Reviewer
 
11-50 Employees
 
Quito, Ecuador
Director, IT Development
 
Verified
The Review
Feedback summary: 

All parties involved were satisfied with Vertex Ray's work and how they were able to evolve the product vision into a tangible reality. Their work was impeccable and they were fantastic in all the user experience aspects of the work at hand. 

BACKGROUND

Introduce your business and what you do there.

My name is Juan Pablo Eguiguren and I’m a project manager at Dynamize IT. Our company is focused on supporting entrepreneurs and intrapreneurs to accomplish their dreams through technology. We work together with people that have a vision and clear objectives to provide them with different actors, tools, elements, technology expertise to meet their needs and strategies to create these services or products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

We worked with our most important client in a project where they wanted to evolve the capacity of a product that we had built for this client. This evolution involved a work of more than 1000 hours. Vertex Ray was the provider we chose to take on this responsibility and work together in this project.

SOLUTION

Their responsibility was to self-manage themselves. They used .Net, c-Sharp, HTML5, Angular, Bootstrap and some specific topics of an engine that we trained them on how to use it.

What is the team dynamic?

We handed the whole topic to Vertex Ray. We only had one controller and an architect with a tech governance frame from Dynamize assigned.

How did you come to work with Vertex Ray?

Basically we had a close relationship with one of Vertex Ray’s employees. We have been looking for different technology providers. They brought good credentials, user experience, and we chose them for these reasons. The project required lots of UX these elements.

How much have you invested in them?

Around $60,000.

What is the status of this engagement?

We started working with them in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had two particular appreciations from the client. They were really happy with the form in which we made the product tangible through Vertex. The person was so happy that they wanted to hire them for future projects. Their work was impeccable.

How did Vertex Ray perform from a project management standpoint?

They have earned our trust. Even though we used project management tools to track tasks, we could see the results and it was unnecessary to follow their track. We could see the results there and we were very happy with it.

What did you find most impressive about them?

They are fantastic in the user experience topics.

Are there any areas they could improve?

At the beginning, there were some aspects when we started meeting each other. We had been working with this client for a while. When the collaboration was starting, we had some friction but it’s just natural behavior of people that start working together and are getting to meet each other. Nothing bad.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I'm very satisfied with the quality of the product.
  • 5.0 NPS
    Willing to refer

Multiple Developments for Technology Consulting Firm

"Everyone has been pleased with the solutions built by Vertex Ray."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
10+ years
Project summary: 

Vertex Ray worked on many web-related tasks for the consulting firm, including projects on securely linking SQL databases with web services, HTML5 coding, and linking Android and iOS apps to the solution.​

The Reviewer
 
11-50 Employees
 
Lauderhill, FL
President, FCU Technologies
 
Verified
The Review
Feedback summary: 

The client was satisfied with the services and solutions provided. Customers were pleased with the solutions built by Vertex Ray. The team stuck to schedules and even delivered faster. Their competitive pricing has been one of the reasons for the long collaboration.​

BACKGROUND

Introduce your business and what you do there.

FCU Technologies is a consulting firm focusing on the areas of IT, software development, and logistic systems. I’m the president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vertex Ray?

We needed to upgrade our web platform.

SOLUTION

What was the scope of their involvement?

Vertex Ray has worked on many web-related tasks for us, including projects on securely linking SQL databases with our web services, and HTML5 coding. We also have Android and iOS apps linked to our solution. I've mainly interacted with Vertex Ray's principals over the years.

How did you come to work with Vertex Ray?

Vertex Ray is based in Uruguay, which is also my home country. I was in touch with them in the past, so when I came to the US, I brought my old contacts.

How much have you invested with Vertex Ray?

The cost of Vertex Ray's services has been around $20,000 for 2016. We are planning to spend a similar amount in 2017.

What is the status of this engagement?

We started working with Vertex Ray 8–10 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We work closely with our customers and track their satisfaction levels. Everyone has been pleased with the solutions built by Vertex Ray.

How did Vertex Ray perform from a project management standpoint?

We are using Trello for interchanging tasks, so there isn't much contact via phone. Vertex Ray has been using the Scrum methodology for many years.

What did you find most impressive about Vertex Ray?

I have been working with Vertex Ray for at least 10 years, which is proof that I've been happy with their services and solutions.

Are there any areas Vertex Ray could improve?

Whenever we found something to improve, it was discussed with Vertex Ray.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Vertex Ray stuck to schedules, and even delivered faster.
  • 5.0 Cost
    Value / within estimates
    Vertex Ray is a competitive company. Price has been one of the reasons for our long collaboration.
  • 5.0 Quality
    Service & deliverables
    I could rate Vertex Ray a 10.
  • 5.0 NPS
    Willing to refer
    I have recommended Vertex Ray on many occasions.

UX Redesign for Cybersecurity Consulting Firm

“I was impressed by their timeline, responsiveness, and high-quality work.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - July 2018
Project summary: 

Vertex Ray overhauled the UX of a legacy website featuring online security services.

The Reviewer
 
11-50 Employees
 
Montevideo, Uruguay
Cristian Valor Alonzo
Regional Sales Director, Hacknoid
 
Verified
The Review
Feedback summary: 

Although results are not yet available, Vertex Ray’s fast and high-quality deliverables have inspired confidence. The team was communicative and accommodating.

BACKGROUND

Please describe your company and your position there.

I’m the regional director of sales and marketing for a cybersecurity consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vertex Ray?

We hired them to update our website, which was obsolete.

What were your goals for this project?

Our goal was to receive more qualified leads.

SOLUTION

How did you select this vendor?

I searched for the best local UX vendor that had experience working with multinational clients.

What was the team composition?

We worked directly with a business developer and consultant from Vertex Ray.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We don't have specific outcomes just yet, but we received a lot of excellent input on web development.

How effective was the workflow between your team and theirs?

The project moved fast. We had regular meetings with Vertex Ray. They were highly responsive and always ready to help.

What did you find most impressive about this company?

I was impressed by their timeline, responsiveness, and high-quality work.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer