What evidence can you share that demonstrates the impact of the engagement?
So far, we’ve received positive feedback from users for its seamless and intuitive experience. It works excellently compared to similar solutions on the market. Versett has been heavily involved in the project, so I definitely give them some of the credit for our success. We have had suggestions for additional features, but their team is helping us implement them while we move the project in house.
How did Versett perform from a project management standpoint?
We started the project on a biweekly schedule with a few interactions scheduled throughout, but the product started to diverge from our original goal. We decided to up our communication and touch base multiple time a week for sprint planning, check-ins, progress reviews, and any necessary ad-hoc meetings. Anytime we had a question, we could schedule a time to chat in person or over the phone.
What did you find most impressive about them?
They care about our success, but they’re not afraid to share their opinion. The Versett team won’t just blindly follow orders; if something isn’t right, they’ll let us know. They’ll push us to reconsider and guide us in the right direction. Most vendors strive to make their clients happy, Versett is more focused on their client’s success.
Are there any areas they could improve?
Versett could be clearer with their limitations. The team wasn’t willing to work on certain parts of our app, and we didn’t find that out until the last minute. It wasn’t a budgetary issue, but it did cause a bit of a delay.
Specifically, we asked their team to work as full-stack developers for a period of time, and they initially agreed. Eventually, the engineering director intervened and requested that the team stick to frontend work to stay specialized. We needed to find another solution for our backend needs. It wasn’t a big deal, but we would’ve preferred to have this discussion up front.