In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of their work?
That’s difficult to pinpoint because the end users are ultimately unaware that the application’s development was outsourced. I can, however, tell you that the client has been very impressed with the quality of the application and its performance. They’ve been quite content with the way that the development process has moved forward. We’ve run into minimal issues along the way, and some of them were on the client-side. Overall, both our team and the stakeholder have been very satisfied with the application.
When working with VeriQual, is there anything you’d consider unique about their approach or development methodology that distinguishes them from other vendors?
Basically, they deliver what they say they’re going to. That may sound somewhat cliche, but I’ve worked with a lot of outsourcing vendors, and my experience has been somewhat negative when it comes to their ability to deliver. Particularly in circumstances with more traditional Indian outsourcing companies, I’ve been in numerous situations where they’ve promised a certain solution and were completely incapable of fulfilling it. This can happen due to poor project management, incorrect or insufficient experience, or an inability to communicate with their clients effectively. Honestly, there could be a whole host of reasons why they’ve been unable to meet our needs, but the point has been that the majority of vendors I’ve worked with have left more to be desired. Software Developers India doesn’t fall into that category. I’ve been consistently impressed with their ability to deliver our assignments and tasks on time, within budget, and of exceptional quality. That’s all we can ask of our outsourced developers.
In retrospect, are there any areas you think they could improve on as a service provider?
I haven’t experienced any disappointments working with them, at least so far. As a result, it’s hard for me to offer any kind of recommendations for improvement. I’m sure there are areas that they could improve, but I’m not personally familiar with what those areas are.