Make Great Videos That Perform

We guide you through a specific process to make great videos that produce measurable results.

 
 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2008
Show all +
Aliso Viejo, CA
headquarters
  • 26840 Aliso Viejo Pkwy #110
    Aliso Viejo, CA 92656
    United States

Portfolio

Key clients: 

Thermo Fisher, Intuit, BlackLine, AT&T, simplehuman, Adobe, eBay

AT&T | Network Firewall

simplehuman | Sensor Mirror Compact - Light Story

Thermo Fisher | MiniAmps

Wine Country Gift Baskets | Occasions

Adobe | CMO.com

Intuit | Money 2020 Conference | Behind The Scenes

Intuit TurboTax | 2016 Social Campaign

Reviews

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3D Animated Videos for Headwear Manufacturer

“They are one of the best agencies we’ve worked with in terms of communication, timeliness, and professionalism.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Nov. 2018
Project summary: 

VeracityColab produced four 3D animation videos for a headwear manufacturer. Each video outlines unique product features, maintaining a consistent brand image within a clean, modern approach.

The Reviewer
 
51-200 Employees
 
Orange County, California
Peter Choi
Marketing Designer, FlexFit
 
Verified
The Review
Feedback summary: 

The project recently finished, but internal impressions are positive. VeracityColab was sensitive to requests and put thought and effort into each video. They were patient, communicative, and showed a high level of creativity and care.

BACKGROUND

Introduce your business and what you do there.

We are a headwear manufacturer. I am the marketing designer, and am involved in both graphic design and with our marketing team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

Our users were creating videos with our products, but they didn’t match the brand image we wanted to project. Our products have a lot of features and technologies included in them, and we wanted to highlight those qualities in a straightforward, modern way. We hired VeracityColab to create a series of four videos that our partners could leverage to explain our product line.

SOLUTION

What was the scope of their involvement?

The videos were done completely in 3D animation, and each video covered a different product. They did a storyboard for each that explained unique features and how they planned to visualize the content. It was an iterative creative process. We provided them with all the features and our ideas, and they made revisions to make the videos more consistent with the project’s overall vision.

What is the team composition?

There were two main points of contact, but the total team was probably between two and four.

How did you come to work with VeracityColab?

We did a Google search for potential agencies, and considered several options. Veracity did a good job with their past videos, so we decided to contact them.

How much have you invested with them?

I believe we’ve spent between $40,000–$70,000.

What is the status of this engagement?

We worked together from May–November 2018. They just delivered the fourth video to us, so the project is complete.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the project just finished, we haven’t shared the videos with our clients yet. Though we don’t have any hard statistics, the quality is fantastic. They put a lot of thought into each video, and considered everything we asked for with sensitivity. The videos are well-planned and beautifully crafted to achieve our goals.

We didn’t want the videos to seem too branded, but they needed to be consistent. They’re modern and informational, the quality is excellent, and the transitions are very smooth. I think they did the best possible job with everything we threw at them.

How did VeracityColab perform from a project management standpoint?

They are one of the best agencies we’ve worked with in terms of communication, timeliness, and professionalism. They gave us friendly reminders whenever we needed to provide content or other requirements, and working with them was a very enjoyable experience.

What did you find most impressive about them?

I’ve worked with several agencies, most of which didn’t put in the complete effort that Veracity does. Based on this project, they put a lot of thought into their work. Their planning and the time they put in showed in the first presentation they gave.

During the process, even if we got behind or forgot to provide them with things, they never got frustrated with us and were always very patient and professional. The whole project was very positive.

Are there any areas they could improve?

I wish I could think of something they could improve, but nothing comes to mind.

Do you have any advice for potential customers?

Don’t be afraid of being too communicative. They’re very receptive, and are good at understanding what it is you hope to accomplish.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very timely.
  • 5.0 Cost
    Value / within estimates
    Their costs were on the higher end, but well worth the quality they produce. They were also willing to work within our budget.
  • 5.0 Quality
    Service & deliverables
    Their work was excellent and met all our expectations.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Video Production for Research Company

“Their deliverables always exceed my expectations.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2018 - Ongoing
Project summary: 

VeracityColab provides a variety of marketing videos to demonstrate new product workflows. Executing the entire video production process, they create storyboards and scripts for each project.

The Reviewer
 
10,001 + Employees
 
Carlsbad, California
Sr. Global Market Development Manager, Research Company
 
Verified
The Review
Feedback summary: 

VeracityColab delivers high-quality videos that are positively received by a global audience. Their efforts to create advertising materials result in successful marketing events. Executive-level engagement yields a structured and transparent experience. They’re a personable team of professionals.

BACKGROUND

Introduce your business and what you do there.

I’m the senior global market development manager for a research company. I specialize in two premium brands within our overall product line.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We needed a forward-thinking and creative company to help us with a video production project.

SOLUTION

What was the scope of their involvement?

VeracityColab has been working with us to develop video-style marketing collateral for several advertising channels. The purpose is to drive awareness surrounding new marketing programs. They’ve been an integral resource throughout each video production process. Before filming and editing, they collaborate with us to script and storyboard each project.

The projects they’ve completed for us thus far involve a mix of animation and live-action filmmaking. For example, some videos feature still images that transition into live-action sequences. Our most recent project with them involved hiring an actor for an on-location video shoot. They’ve also produced concise videos for use on social media.

The VeracityColab team is working to provide a solution for one of our long outstanding challenges. From a sales perspective, traditional PowerPoint presentations are no longer exciting. Holding discussions with customers while flipping through one-dimensional slides fails to represent the fluidity of our products adequately. VeracityColab suggested building a digital video tool to lead presentations while facilitating customer interaction. They’re currently developing that product, and we’re excited to see how it turns out.

What is the team composition?

I’ve touched base with their CEO, several department directors, an account development manager, and a video success manager.

How did you come to work with VeracityColab?

One of my regional marketing managers worked with VeracityColab when he was with a former company. Due to that previous experience, he recommended them for this project. We quickly developed a bond with them after our first meeting. A friendly demeanor compliments their impressive skill set.

How much have you invested with them?

We’ve spent about $200,000 thus far.

What is the status of this engagement?

We hired them in March 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve held over 200 customer-facing events since engaging with VeracityColab, and each one has featured something they’ve produced for us. Our product line is still growing, but we can probably attribute $500,000 in revenue from those events. Specifically, they helped us create a unique product workflow video. Tailored to a particular industry, the video assigns viewers the perspective of an airplane passenger. We’ve since launched that video globally, and it’s been exceptionally well-received.

How did VeracityColab perform from a project management standpoint?

I can’t say enough positive things about their approach to project management. They’re phenomenal at setting up realistic timelines, working toward deadlines, and following up with me enough so that I can keep my team informed.

What did you find most impressive about them?

Their attitude and professionalism makes them a fun team to work with. They’re nice people, but they’re also extremely skilled. Whenever we hit a roadblock, they don’t hesitate to brainstorm viable solutions.

Are there any areas they could improve?

While they do offer stratified pricing, I’d like to see them tighten up the ranges between each option.

Do you have any advice for potential customers?

Come to the project with prepared goals in mind. Also, don’t put VeracityColab in a box. They can bring visions to life, so it’s foolish to limit their possibilities. Work with them with as a team and they’ll produce excellent results.

5.0
Overall Score They’re superstars.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve never been late and are often ahead of schedule.
  • 4.5 Cost
    Value / within estimates
    It’d be nice to save more money, but they provide a great value.
  • 5.0 Quality
    Service & deliverables
    Their deliverables always exceed my expectations.
  • 5.0 NPS
    Willing to refer

Video Production for Life Science Supplier

"They make suggestions for different types of formats, which I haven't found from other companies."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

VeracityColab created a short video for an instrument launch. Services include conceptualizing, scripting, editing, as well as delivering multiple versions of the final file.

The Reviewer
 
10,001 + Employees
 
San Diego, California
Angela Asuncion
Global Market Development Manager, Thermo Fisher Scientific
 
Verified
The Review
Feedback summary: 

Internal and external feedback has been overwhelmingly positive, leading to more work for VeracityColab. Their understanding of video technologies helps them meet deadlines and deliver a high-quality product. Responsiveness and creativity justify the investment and make them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I work in global marketing for Thermo Fisher Scientific. We're a large life science supplier. My team markets a premium PCR reagent as well as the thermal cycler instrument.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

I was launching a new instrument and looking to do something different than a typical launch. As a low end instrument, it was tricky to pull off something bigger and bolder while remaining within the fit of the entire portfolio.

SOLUTION

What was the scope of their involvement?

VeracityColab created a 37 second video. They led the project all the way from concept to final polishing and delivering various versions of the final file. They worked on scripting and outlining. They created the piece using CAD files and other technologies. We just started another video with them that's in the very early stages.

What is the team composition?

We primarily worked with two people on the first video. They recently dedicated one of their employees to be our account manager.

How did you come to work with VeracityColab?

My co-worker worked with them at another company. He brought them to us.

How much have you invested with them?

I've invested $65,000 so far on the completed project and the one that’s just begun.

What is the status of this engagement?

We started working together in October 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The instrument launch video is unlike any that we've had for my product line. It's won us attention and space in meetings that we don't always get. PCR is not the most exciting thing the company sells. So in addition to trying to get our customers attention, we're always trying to get the attention of the sales team. This video really grabbed their attention. We were able to secure space at a sales meeting just to play this video. It's received a substantial amount of organic views on our website and on YouTube. It also does well in paid ads.

How did VeracityColab perform from a project management standpoint?

Their team is excellent. We have an internal agency here, but VeracityColab blows that away. They have great creative people with purpose and artistic ability. They take ownership of the project to make it better than the original concept. They're personable on top of being highly talented. I really appreciate the way they describe exactly how they're doing something or why they're thinking a certain way. It’s a combination of being humble while always delivering a high-quality experience.

What did you find most impressive about them?

A unique attribute of VeracityColab is their cutting edge technology. They make suggestions for different types of formats, which I haven't found from other companies.

Are there any areas they could improve?

I can't think of anything. I've been really pleased with the service and the product. Even though they were a little more expensive, they deliver a lot of value because the final product is off-the-charts better than others.

Do you have any advice for potential customers?

Have a strong idea of your goal and strategy, but be open to letting them enhance the execution. Let them have input on the concept. They have many great ideas.

5.0
Overall Score I’m very happy and impressed.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They haven't missed a deadline.
  • 4.5 Cost
    Value / within estimates
    We’d hoped for more of a discount on the package of projects.
  • 5.0 Quality
    Service & deliverables
    There isn't anything left to be desired. They deliver great work.
  • 5.0 NPS
    Willing to refer
    I would absolutely refer them, and I do.

Video Production for Global Research Firm

“VeracityColab truly cares about their customers. They're easy to work with and put the client first.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

VeracityColab is producing a series of three 15-second videos to bolster the marketing momentum for a groundbreaking product that launched a year ago. Each one will showcase a specific unique feature.

The Reviewer
 
10,001 + Employees
 
Carlsbad, California
Global Market Development Manager, Global Research Firm
 
Verified
The Review
Feedback summary: 

VeracityColab has the capacity to produce not only quick and simple videos, but also complex and sophisticated productions. The team is easy to work with and committed to securing customer satisfaction. They’re highly innovative and deliver exemplary work.

BACKGROUND

Introduce your business and what you do there.

I work for a scientific company. My current role is global market development manager. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

I reached put to VeracityColab regarding a new product we launched earlier this year in February 2018. It was innovative and groundbreaking in the market. We wanted to use video to create additional awareness and intrigue to keep the momentum and interest going almost a year later. 

Our idea was to create three short videos that work both alone, but also in a series. Each one is approximately 15 seconds long and speaks to one of the enzyme's main features; the speed, robustness, and the fact that it's been engineered. 

SOLUTION

What was the scope of their involvement?

We had initial conversations with two people. We laid out our concept via e-mail and had an intake meeting via phone. VeracityColab came back to us a week later to propose three ideas. Rather than pitching them in person, they used a video format because we were too busy to meet in person that week. They walked us through their vision at three different cost levels, from the low end of $35,000 to a $55,000 cost or a $75,000 budget. They provided music samples that would go with each option. 

We knew we wanted 15-second videos. Our idea for the style was music-driven, quick, with minimal speaking and a few motions on the screen rather than a real person. We sketched out our idea to mimic the music video for the song "Harder, Better, Faster, Stronger" with catchy music and adjectives that repeat throughout. Each video speaks to one of the product's three main attributes as represented by an adjective. We included a musical piece in the background to weave the videos together. Even if users watch them independently, they know to look forward to the next one.

What is the team composition? 

We work with Charlie (Founder and CEO, VeracityColab) for the overall vision and discussions. Kyle (Account Development Manager, VeracityColab) is going to be our main point of contact for execution. 

How did you come to work with VeracityColab?

VeracityColab has worked with other departments in our company. We received a recommendation from our colleague. They used to work together exclusively for video development. They came into our office for a team meet-and-greet. 

How much have you invested with them?

We spent about $35,000. 

What is the status of this engagement?

We started working together on this new project about six weeks ago. We began the initial discussions after they wrapped up another department's team video. The project is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

VeracityColab produces excellent quality work. They can complete many different types of projects. I appreciated the three budget options they gave us at the start. Beyond quick, low-scale videos, they also have wonderful capabilities to produce extremely high-end work. Based on the two videos our team has worked on with VeracityColab, we've seen the full range of their skills. 

Our product reveal video was very technical. It showed the specs and included really cool music in the background. On the other end of the spectrum, we recently completed a marketing program launch video with a theme like an airline safety videos. Our employee served as the actress. They rented props and studio space. It was really creative and showcased our products by sending them down a conveyor belt. 

How did VeracityColab perform from a project management standpoint?

VeracityColab takes feedback well. We communicate a lot of back and forth via email. Our team holds ourselves to very high standards. We want everything to be perfect, and Veracity has met all our demands. They collaborate wonderfully with us to get exactly what we want. In the end, we always end up loving the final product. They've been open to communication and great to work with. 

What did you find most impressive about them?

VeracityColab truly cares about their customers. They're easy to work with and put the client first.  They’re committed to delivering exactly what we need. They’re willing to go above and beyond and are one of the few agencies that were willing to meet in person, even before we hired them. We feel like they care about our company on a personal level. 

Are there any areas they could improve?

A couple of times, we haven't heard back from them in about a week and a half. We assume they've been busy working on our project. We recently decided to move forward with one of the concepts, but they haven't responded in a while. It could be due to my travel schedule and their other work. It would be great to have a little more communication around timelines and updates in between two-week tasks to keep us in the loop. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They haven't missed deadlines, but could communication more to keep us in the loop throughout the process.
  • 4.5 Cost
    Value / within estimates
    We've had to have budgetary discussions so they can meet us in the middle. We’ve used them for many videos for other business units in our company.
  • 5.0 Quality
    Service & deliverables
    They have such versatility in their work, and everything has been the utmost best quality.
  • 5.0 NPS
    Willing to refer
    We've already been doing so within our own company.

Video Production for Credit Union Technology Company

"A phenomenal accomplishment, the team has created opportunity for revenue streams from a marketing video."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

VeracityColab has produced a 60-second procedural video as part of a marketing initiative to drive online engagement levels. For each end user, the team customizes the video with branding and shorter cuts.

The Reviewer
 
201-500 Employees
 
Ontario, California
Video Producer, Credit Union Technology Company
 
Verified
The Review
Feedback summary: 

Although the marketing campaign is not yet launched, the project is already set to provide an exceptional financial return. Beta users responded positively to the videos’ quality and sleek look. VeracityColab’s efficiency and proactive approach make them a strong partner for third-party projects.

BACKGROUND

Introduce your business and what you do there.

I’m a video producer at a technology solutions provider for a credit union. I manage outsourcing for video projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We wanted an advertising platform that enabled credit unions to brand themselves and dealerships to upload inventory. We envisioned the platform as a shopping site for credit union members. Our goals included increased engagement via our website.

SOLUTION

What was the scope of their involvement?

The engagement started with a conversation between our team and Charlie (Founder and CEO, VeracityColab). After we explained our ideas for a sleek-looking video, VeracityColabs proposed a procedural video as the deliverable. A procedural video would allow us to brand the content for each credit union in an automated process. Currently, the team has produced the one main 60-second procedural video. They will subsequently deliver several cut-down versions of it with branded content.

We’re now building marketing campaigns for our credit union clients. The campaign will encourage them to upload their brand colors and logo digitally; VeracityColab will then incorporate these designs for each video. We expect to go to market at the end of October 2018.

What is the team composition?

I have three main points of contact and have worked with six people in total.

How did you come to work with VeracityColab?

They contacted one of our VPs and their persistence impressed our team. VeracityColab’s past work was high quality. We decided to follow up and invite the team to our office.

How much have you invested with them?

We’ve spent $35,000.

What is the status of this engagement?

We started working together in Jul 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Some of our beta clients have already adopted the branding. For two clients, VeracityColab delivered one 60-second video and one package of branding videos. The latter includes one 60-second video, one 30-second video, and five 20-second videos for social media. Both credit unions were happy with the outcome.

The video content is state of the art. Although we won’t have complete results until after the launch, we expect this project to break even. That return would exceed our initial expectations for cost. Furthermore, we will look for increased engagement levels after VeracityColab fully implements the marketing campaign.

How did VeracityColab perform from a project management standpoint?

The team goes above and beyond the call of duty. Their efficient communication and accommodating approach have made the engagement a positive experience. VercacityColab proactively adheres to tight timelines; they’ll interact directly with our clients as needed.

What did you find most impressive about them?

A phenomenal accomplishment, the team has created opportunity for revenue streams from a marketing video. Their innovative solutions make the videos cost-effective; financial returns in the marketing industry are very rare.

Are there any areas they could improve?

No, because working with VeracityColab is a real pleasure. The team comes through for us whenever we need them to. They have strong communication skills and produce quality work. I have no criticisms.

Do you have any advice for future clients of theirs?

Don’t think twice; just work with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They accommodate clients’ schedules to ensure timely deliveries. The team helps us provide consistent service to the credit unions.
  • 5.0 Cost
    Value / within estimates
    We’ve got what we paid for. The project is a large expenditure and the videos’ quality exceeds our expectations.
  • 5.0 Quality
    Service & deliverables
    They delivered sleek videos on time. The team is a pleasure to work with.
  • 5.0 NPS
    Willing to refer
    I have nothing bad to say about them. I’d absolutely recommend VeracityColab to colleagues.

Video Production for Global Technology Company

“They pay attention to detail and have a knack for catching things the average eye would miss.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Jan. 2017
Project summary: 

VeracityColab produced a video presentation for internal use at a large technology company. The video incorporates animation and product screens into live-action footage to illustrate consumer benefits.

The Reviewer
 
10,001 + Employees
 
San Diego, California
Austin Pettus
Design Program Manager, Intuit
 
Verified
The Review
Feedback summary: 

The final deliverable generated internal excitement and is still used as a regrounding tool. VeracityColab provided responsive, solution-based collaborators who had a good understanding of strategic goals. They stuck to the timeline and made creative recommendations.

BACKGROUND

Introduce your business and what you do there.

I am the design program manager for Intuit and our consumer group. We work on the in-product experience for TurboTax.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We wanted to create a video to showcase our process and the work we do for an all hands staff meeting. The project required a video producer, so we reached out to VeracityColab.

SOLUTION

What was the scope of their involvement?

The video was a visual representation of the consumer benefits we offer and how we hope to manifest those benefits. Production was iterative and took place within a very quick timeline. Our team mapped out a rough storyboard and VeracityColab combined live-action video with end product screens and animated characters to help explain how our services can be used in daily life.

What is the team composition?

We work with a core group of 4–5 people, including an account manager, two creative leads, and a few other people. There are additional members in the film crew when we shoot footage.

How did you come to work with VeracityColab?

This is the first project I worked on with them, but I believe we’ve used them for video projects for the past several years.

What is the status of this engagement?

Planning for this project started in October 2016 and shooting started that November. They took time off for the holidays and we unveiled the video at an all hands meeting at the beginning of January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From a qualitative standpoint, they told our story well and generated a lot of internal excitement. They had a good understanding of our strategic goals and we continue to use the video they produced to reground our staff.

How did VeracityColab perform from a project management standpoint?

They understood the tight timeline, took direction well, and made us a priority. Whenever we gave feedback, they took it in stride and made creative recommendations. If we requested something that wasn’t possible within the time frame, they offered alternatives that would give us the payoff we wanted. We had a good creative collaboration.

What did you find most impressive about them?

They pay attention to detail and have a knack for catching things the average eye would miss. Their responsiveness and solution-based mindset make them good collaborators.

Are there any areas they could improve?

No, we didn’t encounter any roadblocks or points of contention.

Do you have any advice for potential customers?

Bring them in early and treat them as a true partner. They bring a lot of value and can help with storyboarding and setting a direction for the finished product.

5.0
Overall Score We had a good working relationship.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If a deadline needed to be extended, they were proactive and alerted us. They never let anything slip.
  • N/A Cost
    Value / within estimates
    The budget was taken care of before I was engaged in the project.
  • 5.0 Quality
    Service & deliverables
    We had a lot of stakeholder input that led to revisions and changes. They were malleable and made sure we got the final cut we wanted.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them as a video vendor to our partners.

Video Production for Development Shop

“The VeracityColab team made our collaboration feel seamless.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - Aug. 2018
Project summary: 

Brought in as a third-party, VeracityColab produced a one-minute video for a rebranding project. They assisted in storyboarding and included live film, imagery, and voiceover in the final product.

The Reviewer
 
11-50 Employees
 
San Clemente, California
Brooke Allen
Director of Strategy, Taylor Digital
 
Verified
The Review
Feedback summary: 

Though the video is awaiting launch, the results of the collaboration satisfied expectations. VeracityColab's management style resulted in an effortless partnership for the end party. Their team required minimal oversight throughout the project, as they met all deadlines and expectations.

BACKGROUND

Introduce your business and what you do there.

I’m an account manager for the development, design, and marketing accounts at Taylor Digital. We are a web and app development agency that also focuses on content marketing and SEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We were working with a client on a rebranding project. We recommended they create a video that would tell their brand story, so we needed an agency to produce this.

SOLUTION

What was the scope of their involvement?

Their team began the project by helping us create an outline for the video and storyboard the ideas. We provided them with our client's brand direction, and they used that information to create a draft for the video. They produced a one-minute video that included voiceovers, visuals, and stock imagery. They also added a branded bumper to the video to showcase the new logo and tagline we created.

What is the team composition?

For the kickoff meeting, we worked daily with four people. For the creative team, they provided 2–3 dedicated members.

How did you come to work with [XYZ Company]?

The branding team we were working with on the project had a partnership with VeracityColab, so we didn’t consider looking at other companies.

How much have you invested with them?

We invested a little over $50,000.

What is the status of this engagement?

We worked together from April–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t rolled out the video yet, so we don’t have metrics to speak to that. As the middle agency in this project, our measure of success is the client’s satisfaction, and they were delighted. They were satisfied with the video and found it to be a natural partnership from their end.

How did VeracityColab perform from a project management standpoint?

They were great at managing execution and timelines; the deliverables were always on time. I always knew where they were in the process, and we didn’t need to have constant communication. They always took our feedback and were able to change directions to match what we asked for. The VeracityColab team made our collaboration feel seamless.  

What did you find most impressive about them?

Their ability to create a beautiful output by combining their creative skills and young personalities stood out to us.

Are there any areas they could improve?

They could improve how they present their ideas to prospective clients. Although their work is high-quality, they need to be able to display their experience to secure deals.

5.0
Overall Score They were great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We never had any issues with timelines or missed deliverables.
  • 5.0 Cost
    Value / within estimates
    The value of their work is great for the price.
  • 5.0 Quality
    Service & deliverables
    They have great attention to detail, and the creative output is high-quality.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them to companies with bigger budgets.

Animated Explainer Video for Customer Service Software Platform

“They’re collaborative and easy to work with, listening to our ideas and interpreting them correctly.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - Aug. 2018
Project summary: 

VeracityColab created a one-minute animated video, basing it on existing ideas and concepts. They collaborated with the in-house team on the script, and the video is close to being finished.

The Reviewer
 
51-200 Employees
 
San Francisco, California
CMO, Customer Service Software Platform
 
Verified
The Review
Feedback summary: 

Unlike other agencies, VeracityColab is down to earth and extremely helpful. They thoroughly outlined the project and maintained constant communication. The entire team is friendly and one of the best video agencies out there.

BACKGROUND

Introduce your business and what you do there.

I'm the CMO for a product that uses AI and chatbots to provide a digital messaging customer service platform for companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We wanted to create a one-minute video that succinctly articulated our value proposition, what problems our company solves, and why customer service departments should care about us.

SOLUTION

What was the scope of their involvement?

VeracityColab created a short, animated video that explains how our product can help customer service departments. We worked closely with them, providing all the key points and concepts we wanted the video to hit. They wrote a script and then we iterated on it until we got the final version. They then created the video, which is in the final phases of development.

What is the team composition?

We worked with two project leads and their small team.

How did you come to work with VeracityColab?

My product marketing manager and I researched various companies, and he knew someone who’d used VeracityColab and said they were great. They also had high ratings from other reviews, so we hired them.

What is the status of this engagement?

We worked on this project from May­­–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My immediate team and I are extremely pleased with their work.

How did VeracityColab perform from a project management standpoint?

Project management is one of VeracityColab’s best skills. They communicated better than any other video agency I’ve worked with. They had a clear project management process and outlined next steps.

What did you find most impressive about them?

They’re collaborative and easy to work with, listening to our ideas and interpreting them correctly. Their customer service is excellent, and the team is a pleasure to work with. Unlike other agencies, they aren’t arrogant or snarky but really want to help produce the best video possible.

Are there any areas they could improve?

They could’ve finished the project faster, but they weren’t even that slow.

Do you have any advice for future clients of theirs?

I strongly recommend working with them. They take their time and are thorough, so allow them enough time to finish the final product.

5.0
Overall Score They’re professional and pleasant to be around.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They took longer than anticipated, but they generally stuck to the schedule.
  • 5.0 Cost
    Value / within estimates
    They’re a great value for their price, providing multiple iterations, lots of feedback, and various team members.
  • 5.0 Quality
    Service & deliverables
    They clearly communicate, are service oriented, and can turn a list of requirements into an impressive video.
  • 5.0 NPS
    Willing to refer
    They’re easy to work with, high quality, and have good communication.

Lifestyle Video for British Creative Agency

"They got to the core of what we were about and what we wanted to see."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2015 - Dec. 2015
Project summary: 

VeracityColab produced a promotional video for a creative leaders trip, writing the script, planning the content, and then filming and producing the final product.

The Reviewer
 
1-10 Employees
 
United Kingdom
Tom Olyott
North American Brand Director, There Is Something More
 
Verified
The Review
Feedback summary: 

The video is excellent, bringing in customers, demonstrating the deep understanding of the subject matter that the team developed, and fully capturing the company's essence and core message. They were exceptional collaborators throughout, communicating smoothly.

BACKGROUND

Introduce your business and what you do there.

We're a British creative organization working primarily with charities in the U.K. We run a creative leaders trip, taking people from the U.K. to California to meet other agencies and learn from one another.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We wanted to grow our California trip and give our community an idea of what they could expect and what the vision was, in order to encourage more people to come.

SOLUTION

What was the scope of their involvement?

We started with a discovery call, where we talked through the project. They were good at getting to grips with what we were about, what our vision for the project was, and what our brand was.

They put together a script, then we went out to California a couple of months later. We met and they filmed us all day at various locations. They put it all together and we had a few rounds of back-and-forth feedback, which were helpful, positive, and full of energy. We then signed off on the work.

What is the team composition?

From the beginning of the project, we worked with a video success manager from their team. We also worked with another person, possibly a creative director. They were the ones who came up with the idea for the shoot, and who worked on the script. There were 3–4 people present during the discovery call, all with different key insights into how it would work. There were three camera operators and a sound person during the shoot, all responsible for different things.

How did you come to work with VeracityColab?

I met Charlie (CEO, VeracityColab) at a conference. We got talking and hit it off. I explained our vision for California and the trip we wanted to organize for our community. We got connected from there.

What is the status of this engagement?

We worked with them from July–December 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was clear that they understood what we wanted to do, especially during the discovery call. They got to the core of what we were about and what we wanted to see, then put together a script that captured our vision and essence. We didn’t have to change it, which demonstrates the real understanding from Veracity.

Ever since we released the video, we’ve maxed our capacity on the trip. We’ve had to make a waiting list every year since, given how many people wanted to come. It’s been an extremely successful project. Most people we’ve come into contact with know about us through the trip, in large part due to that video. We're followed by 20,000 people on Facebook, a large number of whom have engaged with the video and then applied.

How did VeracityColab perform from a project management standpoint?

They performed flawlessly. Throughout, we felt that we were in good hands and that they knew what we were doing. They understood us and what we were trying to do. They were helpful in the feedback phase, deadlines were clear. and communication was frequent. I couldn’t have asked for more.

We used email and phone for communication. They were keen to listen to us when we were working across different locations. It was a collaborative, fun project and we were delighted with what they came up with.

What did you find most impressive about them?

We've worked with a couple of U.K.-based companies on various projects for our end-clients, but Veracity stood out for the quality of what they produced. The way in which their team handled us was beyond anything we’d experienced before. They were open, kind, generous, and insightful. They honored us and the project. We were given a video success manager, whose sole job was to make sure we were happy and looked after. She did a fantastic job all the way through, from the discovery call to the delivery and then the final feedback.

Are there any areas they could improve?

I don’t think so. This is the best experience we’ve ever had of working with another agency. They’ve set the bar for what we expect.

Do you have any advice for future clients of theirs?

Clients should trust them. They know what they’re doing and they can get to a place of deep understanding.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Business Introduction Video for Digital Marketing Agency

“They truly feel like a family internally and are a model for how an agency should operate.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Apr. - July 2015
Project summary: 

VeracityColab created an animated video for a digital marketing agency. Ahead of future collaborations, they outlined their process and found clarifying language that explained the brand.

The Reviewer
 
1-10 Employees
 
Newport Beach, California
Charles Drengberg
CEO, Big Presence
 
Verified
The Review
Feedback summary: 

Veracity has a clear process and was receptive to feedback. They showed consideration for everyone involved and took extra steps to strengthen relationships. They were correct at every stage and delivered a good final product.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a digital marketing agency and software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VeracityColab?

We hired them to do a general brand video for our agency that would help people understand who we are, what we do, and how we differ from similar agencies.

SOLUTION

What was the scope of their involvement?

We wanted a partner to help us with client videos. We went through a process with our own video that would be similar to the experience for our clients. We wanted to explore their capabilities, so we asked them to bring clarity to our message and find language that explained our unique qualities. We worked together closely and they observed our process. They did a fantastic job with an animated video that we still have on our site. Three years later, we still get compliments on it.

We also redesigned our site as they were working, so the video helped new customers understand what we do. It gave us instant credibility and represented our quality of work. It did exactly what we hoped it would.

How did you come to work with VeracityColab?

We did a web search and spoke to several agencies.

How much have you invested with them?

The project cost around $20,000.

What is the status of this engagement?

They started the video for us in April 2015 and completed it that July.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They mean a lot to us and I am now friends with many of the people who worked on our project. They know what they’re doing and now we work with them on our clients’ projects. I never had to push or direct them in any way and they did a great job understanding the overall plan and working through the process. The animators are a sound team, and everyone else made the output even better than I anticipated.

How did VeracityColab perform from a project management standpoint?

We didn’t need to meet much during our process. Our needs were fairly obvious and they had a great process for workflow. Everything was done correctly at each stage and they kept the process moving. They considered all of my feedback and kept my experience simple. We talked frequently on the phone and they used a project management tool.

What did you find most impressive about them?

They care about everyone they encounter and it shows in their work. They care about their customers and the quality of their output. They also care about the relationships they form and take extra steps to ensure good bonds. They truly feel like a family internally and are a model for how an agency should operate.

Are there any areas they could improve?

I recommend they work to understand clients’ budgets and priorities early in the sales process so they don’t price out great customers. If they opened up their lower price options and catered to companies that needed to start small, they might bring in more clientele.

Do you have any advice for potential customers?

Come into your engagement with clear objectives and goals. Know what you hope to accomplish but let Veracity follow their own path to get to those objectives. You will get better outputs if you allow them to shine.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer