What evidence can you share that demonstrates the impact of the engagement?
We faced a couple of challenges in the first few months. The performance of our website was not that great, but then they really picked up the pace and the quality. Our apps are updated with all the latest iOS and Android requirements. The website is very crisp and has good performance metrics. I think it is now very good, but initially, we did face those issues. Overall, when looking at the five years of working with them, I think it has been a great journey.
How did VentureDive Pvt. Ltd. perform from a project management standpoint?
They have built a good relationship with us. It has been very transparent. Sometimes we have to make changes in the releases and in the product environment, which is normal and they are very accommodating in that area. If they see any issues in the deployment dates, or if there is an employee that is working with us that leaves the company or is going on a long vacation, they have been very accommodating and provide alternative solutions. I think it has been very good.
What did you find most impressive about them?
Our apps have been very good. We had been struggling with how to centralize the whole design system for our apps as well as for the website. They came up with the solution to build a design system, and they implemented it in our apps as well as our website. In our opinion, it has been a game-changer. They have been very helpful.
Are there any areas they could improve?
They have been doing a good job. If they weren’t not fulfilling our needs, I believe we would not still be working with them for all these years.
Do you have any advice for potential customers?
I don’t have any specific advice, but I think that getting all the information from them about what exactly they will be doing for your project is very important. When starting to work with them on any feature or module, it is important for us that we make sure that they have understood all the requirements as well as documented everything so it would be easy for us to make sure we are going in the right direction in terms of development and the timeline.