What were the results of the project?
The results have been great. I think they’ve performed very well. Their team is very knowledgeable, especially in the e-commerce space. We’ve been working with them for two years and the project is ongoing.
Do you have any statistics or metrics to track improvement from the project?
We're just starting our SEO [search engine optimization] campaign, and we’re starting to rank on page one [of Google] after the redevelopment.
Is there anything unique about them that really makes them stand out, compared to other companies?
When I was looking for development companies, I was looking for a partner who could challenge my thinking and also bring ideas to the table, which is often hard to find in an outsourcing company. Goiot does all of that, which is unique.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
There can be a lag in communication, which is very typical of outsourcing companies, I would say. They're very open to that flaw, however, and want to improve on it.
What advice would you give a future client of theirs?
When scoping the project, provide as much detail as possible. I always supply a feature requirements document with flow charts, sketches and so on, so that the room for error is limited. Also, ask for their feedback because they have a lot of really good ideas.