Velmie

What evidence can you share that demonstrates the impact of the engagement?

Although the project is still in the works, they were already able to deliver two large pieces of the project to our satisfaction. Although they aren’t always perfect, their deliverables overall are very viable and clean.

How did Velmie perform from a project management standpoint?

Our project managers are very flexible and easily adapt to our needs. Despite our huge time zone difference, we haven’t experienced communication issues thus far. They take care of any of our concerns fairly quickly.

What did you find most impressive about them?

I like the quality of code they deliver and the fact that they work towards ensuring customer satisfaction. They are also very quick to take on work that isn’t included in our original contract.

Are there any areas they could improve?

They are very rigid with their contract hours; once our agreement was set, it was difficult to negotiate further.

What evidence can you share that demonstrates the impact of the engagement?

The team successfully delivered the MVP in three weeks. We’re very happy with their work and have decided to complete the next phase—adding components to the MVP—with Velmie.

How did Velmie perform from a project management standpoint?

We have 15–20-minute standup calls every day and track the work daily using Jira and Atlassian. The team’s weekly ticketing workflow is highly efficient. We also use Slack.

What did you find most impressive about them?

They efficiently allocated resources and established technical goals. We appreciate their quick work.

Are there any areas they could improve?

No, there’s nothing I’d have them improve at this point.

Do you have any advice for potential customers?

Be in close contact. They’re very welcoming and take time to answer our questions and concerns.

What were the results of the project?

The results have been great. I think they’ve performed very well. Their team is very knowledgeable, especially in the e-commerce space. We’ve been working with them for two years and the project is ongoing.

Do you have any statistics or metrics to track improvement from the project?

 We're just starting our SEO [search engine optimization] campaign, and we’re starting to rank on page one [of Google] after the redevelopment.

Is there anything unique about them that really makes them stand out, compared to other companies?

When I was looking for development companies, I was looking for a partner who could challenge my thinking and also bring ideas to the table, which is often hard to find in an outsourcing company. Goiot does all of that, which is unique. 

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

There can be a lag in communication, which is very typical of outsourcing companies, I would say. They're very open to that flaw, however, and want to improve on it.

What advice would you give a future client of theirs?

When scoping the project, provide as much detail as possible. I always supply a feature requirements document with flow charts, sketches and so on, so that the room for error is limited. Also, ask for their feedback because they have a lot of really good ideas.